Senior Customer Solutions Architect Jobs

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:0f3adf66-1b17-4aa9-90a0-cf57ee658f23-2" data-turn-id-container="request-WEB:0f3adf66-1b17-4aa9-90a0-cf57ee658f23-2" data-testid="conversation-turn-4" data-turn="assistant"> *]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:0f3adf66-1b17-4aa9-90a0-cf57ee658f23-3" data-turn-id-container="request-WEB:0f3adf66-1b17-4aa9-90a0-cf57ee658f23-3" data-testid="conversation-turn-6" data-turn="assistant"> As a Senior Software Engineer at Roadie, you’ll design and build systems that power large-scale logistics solutions. You’ll play a key role in evolving the architecture of Roadie’s platform to meet growing scalability and performance needs. The ideal candidate has strong technical experience, enjoys solving complex problems, and thrives in a collaborative environment. What You’ll Do Design, build, and maintain core services and infrastructure that drive Roadie’s logistics platf

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Senior Designer, Licensed Apparel Graphics is an expert-level creative leader responsible for driving the design and development of seasonal sports apparel graphics, translating creative direction into technically sound, production-ready designs and toolkits. This role operates with a high degree of autonomy, managing multiple projects simultaneously while mentoring junior designers and partnering with cross-functional teams to ensure designs align with product strategy, brand vision, and licensing requirements. The Senior Designer, Licensed Apparel Graphics delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: • Partner closely with merchants, product developers, and sales teams to ensure apparel graphics align with product goals, assortment strategy, and business needs across all seasonal initiatives. • Lead presentations to senior leadership and cross-functional stakeholders, effectively communicating and selling design concepts wi

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Senior Designer, Licensed Apparel Graphics is an expert-level creative leader responsible for driving the design and development of seasonal sports apparel graphics, translating creative direction into technically sound, production-ready designs and toolkits. This role operates with a high degree of autonomy, managing multiple projects simultaneously while mentoring junior designers and partnering with cross-functional teams to ensure designs align with product strategy, brand vision, and licensing requirements. The Senior Designer, Licensed Apparel Graphics delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Cross-Functional Leadership: • Partner closely with merchants, product developers, and sales teams to ensure apparel graphics align with product goals, assortment strategy, and business needs across all seasonal initiatives. • Lead presentations to senior leadership and cross-functional stakeholders, effectively communicating and selling design concepts wi

ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a Senior Statistical Programmer to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes. We are seeking a highly skilled Senior Statistical Programmer to lead statistical activities for clinical trials. This role requires hands-on statistical expertise, strong communication skills, and the ability to independently lead projects while collaborating closely with cross-functional teams. Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career! Main Job Tasks The Senior Statistical Programmer is a delivery-focused role responsible for leading and supporting aspects of the programming effort to deliver technical programming and information components of a project. The position requires strong technical skills, thorough knowledge of the industry, and demonstrated experience leading statistical programming activities and providing technical guidance to other programmers . The individual should be able to independently perform programming tasks, oversee programming deliverables, and effectively collaborate with cross-functional teams and external vendors. Responsibilities Programing for clinical trials: Program and validate derived datasets, tables, figures, listings. Process data from the external sources. Perform ad hoc exploratory analyses for publications and programming support other functions of Research and Development or other organizations. Oversee programing work/deliverables from CROs. Contribute to the design/implementation/review of Case Report Form, Data Transfer Specification, Statistical Analysis Plan, SDTM/ADaM Specification documents, Define packages. Electronic submissions: Program

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Fleet Management team, you will lead the systems that provision and rebuild Roblox's global fleet across bare metal and cloud. This team owns provisioning, and MAPI, the global Machine API that turns raw capacity into production-ready infrastructure in minutes, across hundreds of thousands of machines on-prem and cloud environments, including new GPU and new AI infrastructure. You will shape the technical direction for this critical compute platform and unify diverse hardware and environment-specific workflows behind MAPI and drive large-scale maintenance operations like firmware updates and hardware tuning. You will: Lead the Machine Bootstrap pod in building and evolving provisioning and fleet management at massive scale. Ship fleet-wide maintenance operations (BIOS updates, firmware updates, configuration changes) to hundreds of thousands of machines through MAPI. Drive best-in-class provisioning performance, minutes to fully rebuild a machine from scratch. Evaluate and integrate new hardware platforms including GPU servers and AI accelerators into the provisioning pipeline. Collaborate across Compute, Networking, and Cloud teams on the full machine l

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . Responsibilities: Design and develop control‑plane and system services for a firewall platform, operating above the networking dataplane (OSI Layer 3+). Build and maintain management interfaces and APIs , including configuration frameworks, CLI, secure access (SSH), logging, and diagnostics. Implement security services such as authentication (SAML), guest access, SSL/TLS handling, and certificate lifecycle management . Develop embedded services for content filtering , including URL categorization, reputation, and rating systems, along with SNMP/telemetry support. Lead efforts in licensing systems , vulnerability remediation, and secure architecture in collaboration with cross‑functional teams. Requirements: 8+ years of experience in C/C++ systems development for embedded platforms, security appliances, or network operating systems. Strong hands‑on expertise with configuration frameworks, service APIs, CLI development, logging systems, and secure remote access (SSH) . Solid understanding of L3–L7 networking and security concepts , including SSL/TLS, authentication, identity federation, and PKI. Experience with certificate management, license enforcement fra

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase’s Developer Infrastructure group builds the systems every Coinbase engineer relies on to write, validate, ship, and run code. We own the path from commit to production, including CI and build infrastructure, deployment platforms, and test systems that give engineers fast, trustworthy feedback. We’re hiring Senior Software Engineers across several teams in the group, and you’ll be matched to the team that best fits your strengths and interests. Wherever you land, you’ll build and operate foundational platform services used across Coinbase engineering, where improvements in build speed, deploy safety, and test reliability scale across thousands of engineers. This is high-leverage systems work with a high bar for reliability and security. What you’ll do Design, build, and operate core developer infrastructure services across CI, build systems, deployment orchestration, and test infrastructure. Improve key engineering productivity metrics, including build and CI time, deploy speed and safety, and test feedback quality. Own services end to end, including architecture, observability, SLOs, and on-call operations. Partner with engineering teams across Coinbase to understand pain points and turn them into platform improvements. Lead technical design for cross-cutting projects and drive them through production. Mentor engineers and help shape the technical direction

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team At Embedded Insights, we find the best machine learning opportunities for external products and internal systems, and collaborate with cross-functional partners to bring them to life. We are a central team of Machine Learning Engineers and Data Scientists. We embed with partner teams to build and apply machine learning models that improve internal decision-making and power the Plaid product suite. About the Role You will be the first Data Scientist on the Embedded Insights team, part of Plaid’s Data organization. You will establish the analytics and metrics backbone for a team supporting a diverse set of internal and external products. You will help drive better decision-making, support machine learning model development, and contribute directly to the health of the Plaid network and the quality of Plaid’s products. Your day-to-day work will include: Analyzing entities across the Plaid network to understand behavior and identify opportunities, anomalies, and risks. Creating foundational metrics, dashboards, and monitoring systems that provide a clear view of network health and machine learning model performance. Evaluating the value and performance of machine learni

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for a Senior Director, Privacy, Product and Platform Security to lead the teams responsible for protecting the systems, products, services, and data that power the Roblox platform. This is an opportunity to define how security and privacy are engineered into one of the world’s largest and most ambitious platforms. You will work on problems that span product design, distributed systems, infrastructure, data, privacy, and emerging technology—helping protect the data and systems relied on by tens of millions of users and creators. You will bring Product Security, Platform Security, and Privacy Engineering together around a unified vision to protect the confidentiality, integrity, and availability of Roblox’s products, infrastructure, and data systems. The role will partner closely with Engineering, Infrastructure, Product, Legal, Privacy, Compliance, and other business leaders to make security and privacy durable properties of how Roblox designs, builds, deploys, and operates. Reporting to the Chief Information Security Officer, you will oversee a high-impact organization of security engineering leaders and senior individual contributors. You will operate as a peer to Infrast

At Lyft, our purpose is to serve and connect, cultivating an inclusive environment where all team members can thrive. As the Business Systems Lead for Payroll & Time, you will lead Lyft's global migration onto Dayforce following recent acquisitions. Sitting within People Technology in Corporate Engineering and IT (CEIT), you'll join Lyft's Dayforce program at a formative moment: the initial rollout spans 12–15 countries over two-plus years, and you're joining early enough to directly shape how implementation, governance, and vendor management get done — not inherit a playbook someone else already wrote. You'll be backed by a mature, experienced Payroll Operations team who bring deep subject-matter expertise, while you own the technical and functional side: driving requirements, directing our systems integrator, and building the governance and vendor management model you'll run long-term as the platform's product/service owner. Sitting within People Technology in CEIT, you will drive requirements, make key functional decisions, and partner closely with Payroll Operations, HR, Legal, and Finance. You'll lead vendor delivery to ensure accurate, compliant payroll and time tracking across each migration wave, then own platform governance and vendor management long-term once the program stabilizes. We're looking for someone who can act as the translation layer between operations, executives, and technical teams — equally comfortable explaining payroll concepts to engineers and system constraints to business stakeholders. Responsibilities: Own Requirements and Direct the Implementation Partner Serve as the internal functional owner for the Dayforce payroll and time migration, driving requirements and directing the systems integrator partner. Translate payroll policy, collective bargaining terms, and statutory requirements — as defined by Payroll Operations and Legal — into actionable technical specifications. Validate vendor configurations against country-specific rule

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The Washington bureau is seeking a temporary senior staff editor to work on editing Washington news, including stories on the White House, Congress, the military, intelligence agencies, the Justice Department, the State Department, the Supreme Court, health care, economics and more. You will work on a mix of daily and enterprise stories as well as breaking news and live coverage during weekday evenings, picking up from the dayside team and working alongside other editors in the Washington bureau and on the Live team in New York, as needed. You will also monitor news developments, consult with the Washington Night Editor and bureau leadership about priorities, do first and second reads and make judgments on the length, placement and framing of stories and, at times, assign stories to reporters. You will need to have familiarity with a wide variety of topics, versatility, speed, proven judgment and the ability to collaborate across desks and platforms. This is a temporary position based in Washington, D.C., with regular presence in the office, 4 days per week. It includes night and weekend work as newsroom needs require. Responsibilities: You will work with other editors and reporters to ensure stories are cleanly edited. You will edit a wide range of material for accuracy, grammar, style and readability, including breaking news, live updates, daily news and major enterprise stories. You will provide first and second edits for a variety of sto

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. As a member of the Experience Design team, you will shape the future of work, making our category-leading work execution platform valuable, elegant, and engaging. As a Senior Product Designer, you will apply principles of design thinking to conceptualize and create engaging, valuable, and intuitive user experiences for our web and mobile apps. You will represent the end-user and promote human-centered methodologies across the product team to ensure new designs that meet people's needs from first-time users to seasoned experts. This role is focused on enterprise and platform design, driving strategic impact by designing scalable, sophisticated experiences that empower large organizations and complex teams. You will play a critical role in elevating our platform architecture and feature depth while maintaining the highest bar of craft and quality for our users. This role blends deep UX craft, strategic thinking, and systems-level thinking to solve enterprise challenges while driving measurable business outcomes. You'll work closely with product leadership and engineering to translate platform requirements and user insights into elegant, scalable solutions. You'll lead with design thinking, build robust design systems, and bring others along through clear storytelling and a sharp focus on outcomes. You will report to our Manager, Product Design, and you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Advocate for the needs of your audience and enterprise users, leveraging desig

About the role As a Senior Business Analyst, TPRM, you will support the assessment and ongoing oversight of third party relationships, including vendors and partners, throughout the third party risk management lifecycle. You will assess third party risk, conduct business due diligence, and coordinate additional risk assessments with cross-functional partners. You will help ensure risks are appropriately identified, documented, and addressed while working closely with business owners, risk partners, and Chime’s bank partners. This role requires strong analytical judgment, attention to detail, and the ability to manage multiple assessments and stakeholders. You will serve as a trusted partner to the business while contributing to the continued development and maturity of Chime’s TPRM program. In this role, you can expect to Review and challenge Inherent Risk Questionnaires (IRQs), working with business owners to understand vendor relationships, validate information, and determine appropriate inherent risk and criticality ratings. Coordinate due diligence activities with cross-functional risk partners and subject matter experts across areas such as Information Security, Privacy, Compliance, Enterprise Risk Management, and Legal. Conduct business due diligence, including reviews of corporate registration, reputational information, insurance coverage, and other relevant documentation, and coordinate additional activities such as background checks. Manage assigned third party assessments through completion, coordinating with business owners and cross-functional risk partners to address questions, follow up on outstanding requirements, and escalate concerns as appropriate. Facilitate vendor approval processes with Chime’s bank partners, including coordinating assessment information, responding to follow-up requests, and tracking approvals through completion. Identify and document issues arising from TPRM assessments and partner with relevant stakeholders to track third par

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Senior Manager, Manufacturing Engineering owns the manufacturing engineering function across Hyliion's Cedar Park, TX headquarters and primary production site and its Milford, OH R&D operations. The role is the bridge between the engineering design of the KARNO Power Module and the scalable, repeatable production system required for commercial ramp, defining and driving the processes, tooling, documentation, and infrastructure that transform KARNO from a highly engineered prototype into a manufacturable product. This is a player-coach role: the incumbent builds and leads a team of manufacturing engineers while remaining personally hands-on in the most challenging production problems. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Productionization: translate engineering designs into manufacturable, repeatable, and scalable production configurations across both sites, aligned to the commercial ramp roadmap. Tooling and process development: design, develop, and qualify manufacturing tooling, fixtures, and processes that support quality, efficiency, and volume scalability. Manufacturing documentation: own PFMEAs, control plans, work instructions, SOPs, and MBOMs, keeping them accurate, current, and accessible to the production floor. Lean and material flow: define and implement standard work, material flow, and handling strategies that increase throughput, reduce waste, and prepare the factory for

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Senior Manufacturing Engineer serves as the senior technical authority for assembly process and equipment design within the Industrialization team. This position designs the assembly lines, fixtures, and material flow systems that convert KARNO prototype and development builds into repeatable, scalable production operations — and then systematically removes waste, labor content, and variation from those operations. Working closely with industrialization leadership, design engineering, production, quality, and supply chain, the Senior Manufacturing Engineer owns the most complex assembly value streams end to end: line and station design, fixture and tooling design, material presentation and handling, process qualification, and continuous waste reduction. This position sets the technical standard for how assembly processes are designed and documented at Hyliion, provides mentorship and design review for other manufacturing engineers, and is accountable for measurable improvement in cycle time, first-pass yield, labor content, and ergonomics across the assembly areas. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Assembly Line and Cell Design : Design assembly lines, cells, and workstations for KARNO core, module, and subassembly operations. Establish work sequencing, balance work content to takt, define station layouts and footprints, and design lines that accommodate planned rate increases rather t