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Senior Customer Solutions Architect Jobs

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Explore current senior customer solutions architect jobs. Use filters to narrow by work mode, employment type, experience and date posted.

DA
1mo ago

About the Team DoorDash ANZ is building a best-in-class Brand and Creative function. This team exists to build the vision, story, systems and value of the DoorDash brand across Australia and New Zealand, inspiring creativity and infusing our brand into every touchpoint of the region's marketing, from always-on campaigns to major sport and entertainment partnerships. About the Role Reporting to the ANZ Marketing Director, the ANZ Marketing team is looking for a Senior Manager, Brand and Creative to lead brand strategy and creative development for DoorDash across ANZ. The ideal candidate moves seamlessly between foundational brand strategy and sharp, culturally relevant creative execution. They are as fluent in systems and frameworks as they are in ideas, thrive in a fast-paced, high-autonomy environment, and have a genuine passion for building a challenger brand that competes on experience and cultural relevance rather than budget alone. This is a highly visible, hands-on leadership role in a market where DoorDash operates with strong creative trust and full autonomy to shape how the brand shows up regionally. You're excited about this opportunity because you will… Build, own and evolve the vision, story and creative expression of the DoorDash brand across ANZ Lead the region's brand and creative platform that will guide work across all channels Partner closely with internal teams and external agencies to develop remarkable, on-strategy work that builds cultural relevance and earns attention against a well-resourced market leader Shape creative for DoorDash's major ANZ sport and entertainment partnerships, ensuring brand and partnership work reinforce each other Act as the primary advocate for our three audiences, Consumers, Dashers and Merchants, ensuring brand and creative decisions are grounded in real audience insight Own, report on and optimise against ANZ Brand Health goals Build brand architecture, narrative and messaging frameworks that can flex across a fast

Excellogisticsrecruitment
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Homes team is responsible for growing Airbnb’s destination business and growing the supply ensuring we maintain a competitive portfolio of accommodation listings that meet guest expectations for value, variety, and experience. The team also supports hosts globally by enabling efficient planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities. The difference you will make: As a Senior Market Manager, you will be responsible for the Homes business growth in Vietnam, and to maintain a competitive supply. Focusing on these responsibilities, you will build Airbnb’s strong market presence by collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of Homes acquisition and retention and market success, including acquisition strategy development, generating and converting supply leads, and strategic partners relationship management, as well as creating them from scratch. You will help develop and iterate scalable localized supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets ultimately ensuring our long-term market success. A typical day: Build and manage partner relationships within Vietnam Core Host accounts, develop strong and long-lasting partnerships Prospect and onboard new, high-quality supply in your assigned geography Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increa

AC
1mo ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Accelerate commercial velocity and ensure governance for high-value transactions by structuring complex enterprise agreements that power Appian's global market growth. Location: Madrid, Spain Work Model: On-site (5 days/week) About the Team The Commercial Operations team sits at the vital intersection of Sales, Finance, and Legal at Appian. We are responsible for the critical governance, pricing strategies, and execution frameworks that turn enterprise pipeline into realized revenue. Our mission is to safeguard company margin and policy compliance while providing strategic deal mechanics that enable our field teams to win accounts in the competitive AI-Powered Process Automation market. The Opportunity Enterprise software agreements are sophisticated and fast-moving, requiring an exceptional blend of financial acumen, risk assessment, and strategic collaboration. As a Senior Commercial Operations Specialist, you have a premier opportunity to serve as an internal consultant and commercial architect for our elite sales organization. Operating with independence and authority over your daily priorities, you will directly influence contract accuracy, solve complex structuring hurdles, and significantly reduce transaction cycle times to accelerate Appian's growth. What You’ll Do Structure and process complex enterprise deals efficiently, ensuring all commercial offers fully align with corporate pricing, margin guidelines, and revenue recognition policies. Draft, modify, and finalize complex contract terms and conditions for both net-n

About the Role You will be a key driver of merchant growth and success for DoorDash's autonomous delivery partners. This is a hybrid role spanning merchant sales, onboarding, and ongoing success. You'll be on the frontlines helping new merchants join the platform while ensuring existing ones thrive. You'll work closely with account managers, merchants, and internal product teams to shape the merchant experience. You’re excited about this opportunity because you will… Pitch and onboard new merchants to drive autonomous delivery growth and adoption, through direct outreach and in coordination with account managers and sales teams Own end-to-end merchant onboarding and training, ensuring a smooth launch experience Conduct regular success check-ins and follow-ups with merchants to collect feedback and learnings that inform product development Maintain and manage merchant enablement in internal databases, ensuring data accuracy and completeness Support new pilot launches with enterprise partners, providing onsite assistance and closely tracking store performance to identify and resolve issues What We're Looking For 1-2+ years of function-specific experience in sales, account management, merchant success, or operations Bachelor's degree or equivalent experience Strong communication skills with experience managing relationships across multiple stakeholders Ability to travel to merchants to train staff and perform on-site audits to assess product performance and gather feedback Comfort working in a fast-paced, ambiguous environment with a bias toward execution Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) pl

Excellogisticsrecruitment
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B
Blocktech
📍 Amsterdam• Full-time
1mo ago

About BlockTech BlockTech is an algorithmic trading firm operating at the frontier of global crypto derivatives and spot markets. We trade 24/7 across some of the fastest-moving, most data-rich venues in finance. Crypto remains one of the few markets where a researcher can still meaningfully move the edge: abundant data, novel microstructure, and the shortest possible loop between a research idea and live PnL. We're looking for an experienced Quantitative Researcher to take ownership of that edge and push it further. The role This is a senior, hands-on research seat on our trading floor. You'll own a research agenda end-to-end from hypothesis, dataset construction, feature engineering, model training, backtesting, live deployment, monitoring, and iteration. You'll be trusted to set its direction. You'll work shoulder-to-shoulder with fellow researchers, traders and analysts, shape how we price and trade, and help raise the bar for research across the floor, including mentoring less experienced researchers and influencing the tools and standards the team relies on. You will: Own price-prediction, signal, execution, and anomaly-detection models across crypto derivatives and spot markets from idea to live PnL using state-of-the-art ML Shape our research, backtesting, and trading infrastructure together with engineers, so good ideas reach production quickly and safely Own models in production: monitor live performance, diagnose decay, and iterate on what you ship Set research direction alongside traders, deciding which trades are worth making and why Raise the research bar by mentoring colleagues, reviewing work, and setting standards for rigour What we're looking for 4+ years of hands-on quantitative research and/or applied ML experience, with a track record of models you've taken into production trading live A strong academic foundation in a quantitative discipline (mathematics, physics, statistics, computer science, ML/AI, or similar) Fluency in Python and the modern

pythonaigo
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About BlockTech BlockTech is a fast-paced algorithmic trading firm facilitating global cryptocurrency derivatives and spot trading while expanding into new markets. As we continue to grow rapidly, we are looking for a Software Engineer to join our Foundation team amid our exciting scale-up phase! You will Build & optimize: Design, develop, and maintain high-reliability, low-latency, and high-throughput foundational systems that enable our trading and technology teams to scale efficiently. Ingest & aggregate: Collect trading business data with minimal latency impact and ingest both public and private exchange information into our trading system. Store & stream: Develop and maintain infrastructure for real-time data aggregation and long-term storage, as well as our Kafka-based messaging systems. Collaborate & support: Work closely with multiple teams, assisting them in integrating with and making the most of our foundational systems. Innovate: Drive projects from concept to deployment with full ownership, and explore new tools, frameworks, and approaches to keep our infrastructure best-in-class. The Foundation team develops core software infrastructure (libraries, frameworks, and systems) for BlockTech, solving common problems and lending its expertise to enable other teams to stay focused on their respective domains. They own, develop, and configure a wide variety of critical, high-reliability software, ranging from low-level ultra-low-latency shared memory IPC libraries to high-throughput data buses and data aggregation systems including Kafka, NATS, PostgreSQL, and Iceberg. They work primarily in Rust, but also use Python and SQL. If you thrive on low-level problem-solving, building robust frameworks from scratch, and enabling others to move faster, this role is for you. What We're Looking For Essential: 5+ years of experience as a Software Engineer, with a strong focus on systems-level optimisation and awareness of hardware constraints Proficiency

pythonsqlpostgresql
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B
Blocktech
📍 Singapore, Singapore• Full-time
1mo ago

About BlockTech BlockTech is an algorithmic trading firm operating at the frontier of global crypto derivatives and spot markets. We trade 24/7 across some of the fastest-moving, most data-rich venues in finance. Crypto remains one of the few markets where a researcher can still meaningfully move the edge: abundant data, novel microstructure, and the shortest possible loop between a research idea and live PnL. We're looking for an experienced Quantitative Researcher to take ownership of that edge and push it further. The role This is a senior, hands-on research seat on our trading floor. You'll own a research agenda end-to-end from hypothesis, dataset construction, feature engineering, model training, backtesting, live deployment, monitoring, and iteration. You'll be trusted to set its direction. You'll work shoulder-to-shoulder with fellow researchers, traders and analysts, shape how we price and trade, and help raise the bar for research across the floor, including mentoring less experienced researchers and influencing the tools and standards the team relies on. What you'll do Own price-prediction, signal, execution, and anomaly-detection models across crypto derivatives and spot markets from idea to live PnL using state-of-the-art ML Shape our research, backtesting, and trading infrastructure together with engineers, so good ideas reach production quickly and safely Own models in production: monitor live performance, diagnose decay, and iterate on what you ship Set research direction alongside traders, deciding which trades are worth making and why Raise the research bar by mentoring colleagues, reviewing work, and setting standards for rigour What we're looking for 4+ years of hands-on quantitative research and/or applied ML experience, with a track record of models you've taken into production trading live A strong academic foundation in a quantitative discipline (mathematics, physics, statistics, computer science, ML/AI, or similar) Fluency in Python and the m

pythonaigo
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PE
Private Employer
📍 Virginia• Full-time• Remote• $120K – $240K/yr
1mo ago

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Our Sales leader, for the Puppet team at Perforce is searching for a Senior Account Executive to join the team. The Senior Account Executive at Perforce will be a seasoned professional with a strong comprehensive understanding of various sales processes and internal strategies. This role will be primarily strategic in nature, focusing on project management and facilitating the achievement of successful outcomes for sales initiatives. The Senior Account Executive will be involved in a diverse array of general sales responsibilities, including managing client relationships and advanced crafting and executing of sales policies.

REMOTErustdevops
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We're looking for an experienced Product Engineer who cares deeply about users and has full stack experience, with a current focus on backend. You'll spend as much time understanding what users need and shaping how features should work as you do building them. You'll work directly with the product manager, engage with users on our public issue tracker and support tickets, and collaborate with contributors. You'll be deeply involved in the backend architecture that powers the work items platform. This system has to serve millions of work items in a single user's view across tens of thousands of groups and

pythonsqlpostgresql
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About the team: The CPQ & NPI Operations team sits within Product Operations and is at the core of how we bring new products to market and optimise our quote-to-cash process. We don’t just operationalise new SKUs—we ensure seamless integration of next-generation quoting tools, drive automation, and enhance the overall sales experience. We partner across Product, Engineering, Sales, Deal Desk, and Finance to streamline how products are configured, quoted, sold, and provisioned. Our team ensures that our CPQ and Product Master tools remain high-performing, scalable systems—balancing automation, policy enforcement, and ease of use without overloading it with unnecessary complexity. About the role: We are seeking a highly driven, enterprising individual with exceptional communication skills to join our NPI Operations team and help operationalise our products in our quote-to-cash processes. In this full-time hybrid role, you’ll use your NPI and CPQ knowledge to translate strategy into operational reality: aligning with cross-functional partners on process and policy, compiling requirements, and delivering efficient, scalable solutions from New Product Introduction (NPI) through End of Life (EOL). What you'll do: Support GTM initiatives and new product launches; be accountable for CPQ and NPI deliverables that drive product growth and improve sales productivity. Own the NPI Operations ticket queue and dashboards: triage, assign, track, and follow up to meet SLAs and prevent escalations; balance day-to-day support with small to medium projects. Regularly compile reports and provide clear status updates; communicate timelines, risks, and decisions to stakeholders. Deliver NPI releases and bug fixes based on priority; execute predefined processes independently and escalate for support or visibility when appropriate. Lead CPQ and NPI enhancements and initiatives end-to-end: requirements analysis, consensus-building, solution design, testing, documentation, training, and l

aisalesforcefinance
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R
Roblox
📍 San Mateo• Full-time• From $196.8K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: As a Senior Backend Engineer on the Avatar Marketplace team, you will be building an international marketplace for millions of virtual items that users acquire to customize their avatars and identities on the Roblox platform. You will design, implement, and operate the frameworks and services you and the team build that help control the supply and demand of the Roblox economy. The team is responsible for building systems that will help content creators become more successful sellers. With over 90 million daily active users (and growing), we are looking for an experienced engineer who is passionate about designing and building scalable systems for both sides of the marketplace. The Marketplace Foundation team's focus is to provide reliable and scalable solutions for critical systems supporting both Avatar Marketplace creators and users. We aim to invent new and evolve existing core concepts to support new and future use cases in a holistic manner, such as Bundles, Limiteds, and Price Optimization. We help the creators to improve their earning while scaling Roblox's economy. The team is also responsible for ensuring 10x scalability headroom on critical Marketplace system

pythonjavamongodb
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M
Mongodb
📍 Austin• Full-time• From $84K/yr
1mo ago

We are seeking a highly organized and detail-oriented marketer to join our team as a Senior Partner Marketing Manager for our ISV/Tech & AI partners. In this role, you will be responsible for planning and executing integrated marketing strategies across strategic partners and establishing an operating plan to support the broader partner ecosystem. You will work directly with multiple Tech and AI partners, in addition to working cross-functionally with our Field Marketing, Partner Marketing, and Sales teams, to amplify MongoDB’s voice, footprint, and adoption. We’re looking for an experienced and innovative partner marketer to help accelerate MongoDB’s vision by building and scaling high-impact co-marketing initiatives that help establish MongoDB the default data layer across these partners. The right candidate for this role is a data and results driven marketer, a team player, and able to roll up your sleeves and get the job done! Must be comfortable in a dynamic, changing ecosystem as new integrations and partnerships emerge. You also demonstrate MongoDB’s core values such as making it matter, build together and embrace the power of differences. The role will directly report into the Lead, Partner Marketing. Key Responsibilities Develop partner marketing strategies that drive growth, awareness, and adoption of MongoDB via our ISV/AI/Tech partner ecosystem Plan and execute end-to-end, integrated partner co-marketing initiatives in collaboration with internal and external cross-functional teams Oversee the development of jointly produced digital content, including web assets, blog posts, whitepapers, case studies, etc. Act as a liaison between ISV/AI/Tech partners and internal teams, including Industry & Solutions, Field Marketing, Events, and Product Own partner marketing planning and project manage the initiatives that bring them to market Manage in-person joint events in conjunction with the Field Marketing and Events teams, including promotion

mongodbawsazure
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About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Drive exceptional client growth and empower global trade as a Senior Sales Manager at Flexport. The opportunity: The Sales team at Flexport is at the forefront of redefining global trade, empowering our clients to navigate complex supply chains with ease. As a Senior Sales Manager, you will lead and mentor a high-performing team of Account Executives who are dedicated to maximizing growth within our existing client base. You'll partner closely with net new sales, operations, and product teams to develop and execute strategies that deepen client relationships and unlock significant value. This is an opportunity to directly impact Flexport's mission by fostering client success and expanding our footprint in critical markets, tackling challenges in a fast-paced, collaborative environment. You will: Lead, coach, and develop a team of high-performing Account Executives focused on growing existing client relationships. Develop and execute strategic account growth plans, identifying and capitalizing on opportunities to expand Flexport's services within key client portfolios. Partner cross-functionally with Account Management, Operations, and Product teams to ensure seamle

supply chainlogistics
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R
Roblox
📍 San Mateo• $196.8K – $243.3K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: As a Senior Backend Engineer on the Economy Platform team, you will be building an international marketplace for millions of virtual items that users acquire to customize their avatars and identities on the Roblox platform. You will design, implement, and operate the frameworks and services you and the team build that help control the supply and demand of the Roblox economy. The team is responsible for building systems that will help content creators become more successful sellers. With over 90 million daily active users (and growing), we are looking for an experienced engineer who is passionate about designing and building scalable systems for both sides of the marketplace. The Marketplace Foundation team's focus is to provide reliable and scalable solutions for critical systems supporting both Avatar Marketplace creators and users. We aim to invent new and evolve existing core concepts to support new and future use cases in a holistic manner, such as Bundles, Limiteds, and Price Optimization. We help the creators to improve their earning while scaling Roblox's economy. The team is also responsible for ensuring 10x scalability headroom on critical Marketplace systems,

pythonjavamongodb
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