Senior Customer Solutions Engineer Jobs

As the contract admin lead, the primary objective is contract management, customer relationship management and ensure smooth coordination between the mine, production, and customers for efficient sales order processing. This role also involves facilitating statutory approvals, managing coal disposal, coordinating with internal and external stakeholders, and ensuring timely documentation and billing processes to support the coal sales operation effectively. Source: Adani Group | Job ID: 32680

This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 56074

This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 54259

This position is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Source: Adani Group | Job ID: 54871

The Cluster Manager - FQA oversees final product inspections, ensuring solar cells meet specified quality standards. This role conducts quality audits, manages defect analysis and corrective actions, collects and analyzes customer feedback, and ensures compliance with industry standards, contributing to improved product quality and customer satisfaction. Source: Adani Group | Job ID: 49353

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! At Trustpilot, we’re on a mission to make the world a little more trustworthy by empowering businesses through authentic customer feedback. Our team is a vibrant mix of multinational customer experience specialists who thrive on collaboration, problem-solving, and out-of-the-box thinking. We pride ourselves on being effective listeners and troubleshooters, always ready to tackle challenges together. As a Senior Enterprise Account Executive at Trustpilot, you won’t just be selling a product; you’ll be part of a dynamic Sales team filled with hard-working and motivated professionals who share a passion for delivering exceptional support and value to our diverse customer base. Here, you’ll find that your hard work and dedication are recognized and celebrated. With an empowered and supportive leadership team and peers who inspire each other to excel, you’ll have the tools and resources you need to achieve your targets and grow your career. We believe that success should be enjoyable, and we make sure that fun is part of the journey. If you’re ready to take on new challenges, make meaningful connections, and be part of a team that is shaping the future of customer experience, then Trustpilot is the place for you! What You’ll Be Doing Direct the full sales cycle from inception to close, strategically guiding enterprise clients through each stage of the process focusing on high-priority Tier 1 accounts. Act as a foundational builder for our organization, contributing to the development and refinement of our sales frameworks and operational strategies. Uncover and capture new vertical opportunities by translating Trustpilot’s value into high-growth

Coder is hiring a Senior Product Manager to own Coder Agents. You'll take an incubated, fast-moving product and give it a scaled strategy. Usage is expanding beyond enterprise developers to citizen developers and other new personas. You'll define vision and strategy where it's still nascent, then bring enough structure to scale without slowing momentum. You'll partner closely with engineering, design, and go-to-market teams to ship and measure impact. We're running lean on process by design - expect to build judgment, not bureaucracy. What you’ll do here Own the full product lifecycle for Coder Agents - from incubating ideas through GA and into ongoing scale. Define and evolve product vision and strategy for Agents, synthesizing customer, market, and business signals into a clear roadmap. Identify and validate opportunities for Agents to reach new personas, from enterprise developers to citizen developers. Research customer problems through direct engagement with enterprise accounts, community feedback, and ecosystem analysis. Bring just enough structure to move fast without losing rigor - strong problem statements, crisp requirements, clear execution. Lead high-stakes customer conversations, including executive roadmap reviews, product demos, and enterprise stakeholder discussions. Shape licensing, packaging, and pricing decisions that support Agents' path to sustainable growth. Mentor and support other PMs through senior-level product leadership, coaching, and sharing best practices What we’re looking for 5+ years of experience building software products end-to-end, with clear customer and business outcomes. Deep understanding of the AI/agentic market - you know the players, the trends, and where enterprise adoption is headed. Proven experience taking a product from GA, setting direction where little exists yet. Proven ability to operate independently and set the agenda with minimal oversight. Experience building for enterprise customers - complex adoption cycles,

Senior Software Engineer - Analytics Compute Platform Team About the Role & Team Every chart, insight, and experiment result a customer sees in Amplitude passes through the compute layer that this team owns. Our team sits between Amplitude's front-end analytics products/ rest APIs/ MCPs and Nova, our proprietary analytics database, and owns the compute API that translates a user's question into a fast, correct answer. Our mandate: enable a highly performant, reliable, and flexible way to compute insights. Those three goals are often in tension the more flexible we make the system, the harder it is to keep it fast and simple, and a lot of the interesting engineering work on this team lives in that tradeoff. Day to day, you'll work closely with engineers on data management, marketing analytics, Session Replay, Experiment, CDP, Query, and various product teams, since they're all consumers of what we build. As a Senior Software Engineer, you will Design and build core parts of the query/compute engine that powers analysis across Amplitude's product suite Evolve the compute API and semantic layer that other engineering teams build features on top of, so that it can support a more generic table Help unify and evolve our core data model, including how non-event data (profile properties, lookup tables, etc.) is represented alongside event data Improve the performance, reliability, and scalability of query planning and execution on the Amplitude query engine Partner with teams across Session Replay, Experiment, CDP, Query, and frontend to understand their needs and shape the compute layer around them Take ownership of projects end-to-end, from design through rollout You'll be a great addition to the team if you have Strong backend or distributed-systems engineering experience, ideally touching OLAP databases, query engines, or data infrastructure Experience with SQL, query planning/execution, or building APIs that many other engineering teams depend on Comfort reasoning

We are seeking a Senior Revenue Accountant to join Datadog's growing Finance team. In this role, you will support the company's revenue accounting operations by partnering across Finance, Customer Success, Sales Operations, and other cross-functional teams to ensure accurate revenue recognition, billing, and financial reporting. You'll play a key role in improving order-to-cash processes, supporting month-end close activities, and helping scale finance operations in a fast-growing SaaS environment. This position offers the opportunity to develop expertise in technical accounting, process improvement, and cross-functional collaboration while contributing to Datadog's continued growth. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Execute month-end close activities, including preparing journal entries, balance sheet reconciliations, and supporting schedules. Analyze complex customer billing arrangements and prepare revenue recognition analyses in accordance with ASC 606. Manage invoicing activities, calculate key revenue metrics, and partner with customers and internal teams to resolve billing questions. Collaborate with Customer Success, Deal Desk, Sales Systems, and Order Operations to improve the order-to-cash process and operational efficiency. Support internal and external audit activities, including revenue walkthroughs and preparation of audit documentation. Contribute to process improvement initiatives and other cross-functional finance projects that support business growth. Who You Are: Bachelor's degree in Accounting and 3+ years of progressive accounting experience, preferably at a public company or Big Four accounting firm. Strong understanding of revenue accounting principles, including experience applying ASC 606 guidance. Excellent written

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly and successfully. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a Senior Services Architect focused on Security and Cloud SIEM, you will help customers design, implement, and operationalize Datadog’s security capabilities across cloud, infrastructure, application, and log data sources. You will lead structured, outcome-driven professional services engagements delivered through a day-based professional services delivery model, partnering directly with customers through co-development working sessions, architecture workshops, implementation planning, and operational handoff. This role is ideal for someone who combines customer-facing consulting experience with strong cybersecurity knowledge, hands-on Cloud SIEM implementation skills, and an understanding of security control frameworks such as NIST 800-53, the NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK, SOC 2, PCI, HIPAA, ISO 27001, or similar standards. At Datadog, we place value in our office culture — the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design and guide execution of Datadog implementations, focusing on Security and Cloud SIEM deployment, including discovery, requirements gathering, technical architecture, deployment planning, and launch. Partner with customers to map security requirements, controls, and monitoring objectives to Datadog capabilities, including frameworks such as NIST 800-53, NIST Cybersecurity Framework, CIS Controls, MITRE ATT&CK, SOC 2, PCI, HIPAA, ISO 27001, or similar standards. Advise customers on security data strategy, including log source prioritization, parsing, normalizat

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently. We are looking for a talented Senior Software Engineer to join our team as we execute on a multi-year roadmap and prepare to launch and rapidly scale services that handle petabytes of data. Come do some of the most interesting work of your career as we Think Big and Go Far for our customers! This role can be based out of our New York City office (hybrid working model) or remotely in the North America region. What you’ll do Design, build, and operate control plane services powering an elastic and multi-tenant storage layer for thousands of database instances. Solve problems around maintaining high availability and performance during load spikes, hardware failures, cloud provider outages, and other disruptions. Contribute to a culture of operational excellence through dashboards, playbooks, and on-call improvements. Lead complex technical projects from planning through successful deployment with clear stakeholder updates. Partner closely with peers across database, cloud, and infrastructure engineering teams as well as project management to investigate incidents and develop long-term roadmaps. Mentor junior engineers and foster a collaborative team environment. We’re looking for someone with 5+ years of professional software development experience building, deploying, and operating multi-tenant cloud services with a focus on operational excellence. Experience with large backend/compiled codebases, such as Rust or C/C++. Experience with containerization and orchestration platforms (e.g. Kubernetes). Experience with observability tooling (e.g. time series metrics, dashboards). Experience with distributed systems

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 is an easy-to-implement, authentication and authorization platform designed by developers for developers. We make applications’ login boxes safe, secure, and seamless for anyone logging in. About the Role We are seeking a Senior Product Manager to join our Enterprise Federation team. In this role, you will partner closely with engineering teams to shape the future of Auth0's core B2B platform. We need a creative, engineering-minded leader to uncover and solve the complex operational realities our customers face when deploying high-scale, multi-tenant B2B applications on Auth0. As the owner of the "front door" to Auth0 B2B, you will directly shape how our enterprise customers—and their end-users—experience our platform. Core Responsibilities & Ownership You will lead two critical product areas: Enterprise Connections: A suite of pre-built connectors that integrate workforce Identity Providers (IdPs), enabling a seamless onboarding experience for enterprise B2B customers. B2B Connect: An innovative offering that allows Auth0 to be deployed on top of—rather than instead of—a customer's existing IdP. In addition to managing these areas, you will: Drive Modularization: Focus on modularizing Auth0’s B2B offerings so customers can quickly adopt high-value features without needing a full identity migration. Lead the Standards Roadmap: Deepen your understanding of regional and vertical identity standards to build, drive, and propel a highly competiti

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Senior Manager of Support Excellence owns the enablement infrastructure that determines whether Lyft's support operation can scale efficiently, react nimbly, and maintain high standards: Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize — it's a role for someone who wants to reimagine. The right person brings a bold, integrated vision for how these functions work together with Operations, Product, and Technology to improve customer outcomes and accelerate Lyft's evolution into an AI-native, human-enhanced support organization. They will set the direction, hold the bar, and move at the pace the environment demands — with the industry expertise to know what "great" looks like and the conviction to pursue it. Reporting to the Director of Business Planning & Central Operations, this role leads a team of 4-6 direct reports and 40-50 indirects, each owning a distinct function on the team team. Responsibilities: Vision & Strategy Define and own an ambitious, integrated vision for how Knowledge Management, Quality, Learning & Performance, and Tooling Enablement work together — not as separate functions, but as a unified enablement system that improves customer outcomes and advances Lyft's AI-native support evolution. Expand active AI fluency to every function in the portfolio — from how knowledge is structured for AI retrieval, to how quality signals feed mod

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Senior Manager of Support Excellence owns the enablement infrastructure that determines whether Lyft's support operation can scale efficiently, react nimbly, and maintain high standards: Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize — it's a role for someone who wants to reimagine. The right person brings a bold, integrated vision for how these functions work together with Operations, Product, and Technology to improve customer outcomes and accelerate Lyft's evolution into an AI-native, human-enhanced support organization. They will set the direction, hold the bar, and move at the pace the environment demands — with the industry expertise to know what "great" looks like and the conviction to pursue it. Reporting to the Director of Business Planning & Central Operations, this role leads a team of 4-6 direct reports and 40-50 indirects, each owning a distinct function on the team team. Responsibilities: Vision & Strategy Define and own an ambitious, integrated vision for how Knowledge Management, Quality, Learning & Performance, and Tooling Enablement work together — not as separate functions, but as a unified enablement system that improves customer outcomes and advances Lyft's AI-native support evolution. Expand active AI fluency to every function in the portfolio — from how knowledge is structured for AI retrieval, to how quality signals feed mod

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Summary Overview: In this role, you will be responsible for nurturing relationships with partner agencies to further extend Trustpilot’s reach and achieve revenue goals. As well as collaborating with key internal stakeholders, you will be a trusted advisor, developing long-term relationships and success plans for our agency partners, ensuring that the maximum value is gained from Trustpilot products. What you’ll be doing: Nurture existing relationships and create new partnerships with digital/ecommerce agencies Present and demonstrate Trustpilot’s proposition to the interested prospects Manage relationships with partners to build continued business success Be available to our partners to support both their needs and the needs of their clients Work with marketing and other key stakeholders to drive activity and events to create and nurture pipeline Be responsible for achieving established revenue goals through the development and education of Trustpilot’s partners Who you are: You have experience and knowledge within E-commerce, online marketing, sales or equivalent. Extensive experience in operating, building and maintaining relationships with agency partners Be commercially driven. Track record of consistently meeting and exceeding targets Strong collaborative skills with a proven track record of new business via partnerships Strong understanding of the ecommerce/SaaS space. Knowledge or relationships within the Shopify ecosystem are a bonus Ability to effectively present and educate at all levels from account managers to agency owners/executives on Trustpilot’s ethics, consumer and business propositions as well as partnership value