Senior Customer System Enablement Engineer Jobs

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. What’s Encouraged Daily: Serve as the primary onsite engineering interface for enabler and customer validation and qualification engagements. Build and sustain trusted relationships to ensure specification and test requirements are clearly understood and met. Align Micron test strategies and plans with joint validation expectations from key enablers and customers. Proactively identify and drive improvements to Micron customer validation and qualification processes. Develop and deliver technical content for customer‑facing and internal presentations. Partner across teams to identify, assess, and mitigate customer validation and qualification risks. Support enabler and customer sample bring‑up, ensuring delivered solutions meet defined expectations and requirements. Optimize the memory SI through modifying the BIOS setting, and compile it to test. Lead technical debug and root cause analysis efforts, providing clear, timely communication to stakeholders and customers. Create and maintain customer validation reports and shared documentation repositories. Educate Micron development and validation teams on customer qualification processes and critical customer requirements. Communicate issues, risks, and insights to engineering, planning, and marketing teams to enable

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Key Responsibilities Lead and develop teams responsible for customer integration, technical engagement, and system engineering. Drive customer technical interlocks, design reviews, escalations, and integration activities. Partner with design, product, manufacturing, and system engineering teams to translate customer requirements into product solutions. Provide leadership in HBM architecture, system integration, packaging, manufacturing, and customer enablement. Establish scalable engagement models, governance processes, and executive communications that enable successful customer deployment and qualification. Drive resolution of complex technical issues while influencing future product and technology roadmaps. Develops and deploys AI (artificial intelligence) systems that help automate processes and solve technical challenges. Qualifications BS/MS in Electrical Engineering, Computer Engineering, or related field. 10&#43; years of semiconductor engineering, system integration, customer-facing technical leadership, or engineering management experience Strong understanding of HBM architecture, system integration, packaging, manufacturing processes, and customer qualification. <l

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Location- Chennai Team: Engineering Enablement Group As a Senior Software Engineer in our Engineering Enablement Group, you will lead the re-design and evolution of our Mobile Branding framework — the system that enables customers to create custom-branded versions of the Appian mobile application for both iOS and Android. You will drive the architectural modernization of the end-to-end branding pipeline, from the customer-facing Forum application and provisioning tools to the backend build service running on Mac EC2 runners in AWS. By leveraging modern microservices, CI/CD automation, and cloud-native infrastructure, you will transform the current system into a more reliable, scalable, and maintainable platform that reduces manual intervention and accelerates customer delivery. We are looking for a technical leader who can bridge the gap between complex Ruby/Bash-based tooling, Appian process models, and AWS infrastructure to deliver a seamless mobile branding experience. Primary Qualifications: 6-9 Strong working experience with Android and iOS frameworks and mobile application development workflows. Familiarity with mobile build systems (Fastlane, Xcode, Gradle) and code-signing workflows. Experience with proficiency in Python, with experience in Ruby, Bash, or Go being a plus. Advanced experience with AWS infrastructure (S3, Lambda, EC2) and CI/CD pipeline design. Strong end-to-end knowledge of pipeline creation, deployment automation, and infrastructure-as-code (Terraform). Familiarity with monitoring, observability, and performanc

The Team + The Role Pendo’s GTM Enablement function builds the playbook, systems, and reinforcement loops that help customer-facing teams perform consistently and measurably. The team partners across Sales, Customer Engineering, Revenue Operations, and GTM AI Operations to translate strategy into field behavior that improves revenue outcomes. As Senior Director, GTM Enablement, you will own the enablement operating system for Pendo’s Revenue organization. You will scale Command of the Message reinforcement, build AI-native practice and certification loops, strengthen role-based onboarding, and connect enablement activity to measurable outcomes like ramp time, attainment distribution, pipeline quality, and retention. This role leads a team across role architecture, technical architecture, GTM readiness, and program management, and partners directly with senior GTM leaders to drive decisions that stick. This is a role based in-office in Raleigh, New York, or San Francisco, or Remote in the United States. What this looks like day-to-day Command of the Message scale: Own the next phase of Pendo’s Command of the Message implementation, including reinforcement, manager accountability, AI-assisted practice loops, and certification cycles. Ensure all ramped Account Executives, Account Directors, and Customer Engineers achieve and maintain CotM fluency through Exec.com certification and continuous reinforcement. Manager enablement: Build manager-specific enablement tracks that make first-line and second-line managers active owners of change. Establish coaching accountability checkpoints, measure manager adoption, and ensure managers can coach the methodology in deal reviews and field interactions. AI-native reinforcement: Design r

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite

The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (National Partners, Value-Added Resellers (VARs), and System Integrators) across Australia, NewZealand, Singapore and Philippines. This senior individual contributor role reports directly to the Vice President, Partner Solution Engineering. You will act as the primary technical point of contact, supporting partners in establishing and scaling their Contact Center as a Service (CCaaS) and Customer Experience Automation (CXA) practices built around the Talkdesk platform. This role involves deep technical engagement, partner enablement, co-selling support, and providing technical thought leadership to ensure mutual partner and customer success across the assigned territories. Key Responsibilities Partner Enablement & Practice Development Lead Technical Enablement: Design and execute comprehensive enablement plans to educate partner Solutions Architects and Sales Engineers on the Talkdesk value proposition, product architecture, competitive differentiators, and roadmap. Partner Center of Excellence: Support the development of Partner Competency Centers by coaching on effective technical discovery, platform demonstrations, and proof-of-concept (POC) execution. Domain Expertise: Develop and maintain deep domain expertise in the regional Partner landscape, understanding their current go-to-market (GTM) strategy, areas of focus, and identifying new opportunities for expansion. Co-Selling Support & Technical Leadership Agentic AI Focus: Provide technical expertise on Agentic AI solutions within the contact center, including prompt engineering, RAG implementations, tools integration, and guardrail best practices. Customer Engagement: Provide technical oversight, guidance, and direct assistance to Partner sales teams in understanding complex customer business and technical requirements, use cases, and solution d

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Consultant Location: Chennai, India | Work Model: In Office Appian Customer Success is obsessed with delivering exceptional customer outcomes and driving mission-critical business impact. Grounded in our core values of Excellence and Intensity, we act as elite technical advisors to our commercial clients. By joining this high-performance team, you will champion a culture of candid communication and excellence while accelerating global adoption of our AI-Powered Process Automation platform. What You’ll Do Implement Scalable Platform Architecture: Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema design, data modeling , query performance, and responsive UX/UI best practices. Engineered Integrations: Perform hands-on design, code implementation, and unit testing using SQL views , stored procedures , and high-concurrency REST/SOAP web services/APIs . System-Level Troubleshooting: Rapidly diagnose performance bottlenecks, memory usage, CPU constraints, and network latency spikes across the web application stack. Performance Profiling & Analysis: Analyze database execution plans, system logs, and Locust load test outputs to isolate and resolve root-cause performance bottlenecks. Technical Quality & Enablement: Ensure continuous integration and delivery alignment by applying strong DevSecOps practices, robust automated testing, and clean coding standards. Required Qualifications Bachelor’s Degree in Computer Science, Engineering, Information Systems, or Mathematics. 8+ years of pro

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Partnerships team at Mixpanel is responsible for acquiring, activating, and growing a global ecosystem of Certified, Sales, Reseller, Agency, Consulting, System Integrator, and Technology Partners. We help extend Mixpanel’s reach by building partner motions that create new pipeline, accelerate deal cycles, improve customer outcomes, and allow Mixpanel’s go-to-market teams to scale more effectively. Our goal is to make Mixpanel the go-to product intelligence platform for partners and customers across APAC and globally. This is a highly cross-functional team that works closely with Sales, Marketing, Solutions Engineering, Customer Success, Professional Services, Enablement, Deal Desk, and regional leadership to turn partner relationships into measurable business impact. About the Role Mixpanel is in a stage of high growth, and partnerships are a critical lever in how we multiply pipeline, expand regional coverage, and scale revenue across APAC. This is not a passive partner management role — it is a commercial, builder’s position at the centre of that motion. As Partner Sales Manager, SEA and India, you will report directly to the Senior Manager, Channel & Alliances, APAC, and will own and grow our Solution Partner and Channel ecosystem across South East Asia and India. You will be responsible for recruiting the right organisations, enabling their teams, driving account alignment, creating joint go-to-market plans, and generating partner-sourced and partner-influenced pipeline. You will work closely with regional Account Executives and Sales leadership to embed partners into target a

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Partnerships team at Mixpanel is responsible for acquiring, activating, and growing a global ecosystem of Certified, Sales, Reseller, Agency, Consulting, System Integrator, and Technology Partners. We help extend Mixpanel’s reach by building partner motions that create new pipeline, accelerate deal cycles, improve customer outcomes, and allow Mixpanel’s go-to-market teams to scale more effectively. Our goal is to make Mixpanel the go-to product intelligence platform for partners and customers across APAC and globally. This is a highly cross-functional team that works closely with Sales, Marketing, Solutions Engineering, Customer Success, Professional Services, Enablement, Deal Desk, and regional leadership to turn partner relationships into measurable business impact. About the Role Mixpanel is in a stage of high growth, and partnerships are a critical lever in how we multiply pipeline, expand regional coverage, and scale revenue across APAC. This is not a passive partner management role — it is a commercial, builder’s position at the centre of that motion. As Partner Sales Manager, Japan and South Korea, you will report directly to the Senior Manager, Channel & Alliances, APAC, and will own and grow our Solution Partner and Channel ecosystem across Japan and Korea. You will be responsible for recruiting the right organisations, enabling their teams, driving account alignment, creating joint go-to-market plans, and generating partner-sourced and partner-influenced pipeline. You will work closely with regional Account Executives and Sales leadership to embed partners into target acc

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Partnerships team at Mixpanel is responsible for acquiring, activating, and growing a global ecosystem of Certified, Sales, Reseller, Agency, Consulting, System Integrator, and Technology Partners. We help extend Mixpanel’s reach by building partner motions that create new pipeline, accelerate deal cycles, improve customer outcomes, and allow Mixpanel’s go-to-market teams to scale more effectively. Our goal is to make Mixpanel the go-to product intelligence platform for partners and customers across APAC and globally. This is a highly cross-functional team that works closely with Sales, Marketing, Solutions Engineering, Customer Success, Professional Services, Enablement, Deal Desk, and regional leadership to turn partner relationships into measurable business impact. About the Role Mixpanel is in a stage of high growth, and partnerships are a critical lever in how we multiply pipeline, expand regional coverage, and scale revenue across APAC. This is not a passive partner management role — it is a commercial, builder’s position at the centre of that motion. As Partner Sales Manager, Australia, you will report directly to the Senior Manager, Channel & Alliances, APAC, and will own and grow our Solution Partner and Channel ecosystem across Australia and New Zealand. You will be responsible for recruiting the right organisations, enabling their teams, driving account alignment, creating joint go-to-market plans, and generating partner-sourced and partner-influenced pipeline. You will work closely with regional Account Executives and Sales leadership to embed partners into target accou

We are seeking a Salesforce Engineer III to design, build, and support secure, scalable Salesforce solutions that support critical business operations. This is a senior individual contributor role requiring strong hands-on technical expertise, sound engineering judgment, and experience working in regulated environments. This position supports systems and data subject to FedRAMP and other U.S. government compliance requirements. Due to the nature of the work, U.S. citizenship is required. This role will be based remotely in the United States. What You’ll Do Design, build, and maintain Salesforce solutions across sales, service, customer, and operational workflows Implement functionality using Salesforce configuration, Flows, Apex, Lightning Web Components (LWC), SOQL, and platform automation Develop and support integrations between Salesforce and external enterprise systems Translate business requirements into secure, scalable, and maintainable technical solutions Participate in technical design reviews, sprint planning, code reviews, testing, deployments, and production support Troubleshoot and resolve issues related to automation, integrations, data integrity, and system performance Create and maintain technical documentation, support UAT and regression testing, and assist with user enablement Ensure all solutions comply with Salesforce best practices, internal security standards, and regulatory requirements Leverage AI-powered development tools to improve productivity and analysis, while adhering to security and compliance guidelines Responsibilities Technical Delivery: Own end-to-end delivery of Salesforce features using a mix of declarative and programmatic solutions Secure Engineering: Design and implement solutions that meet FedRAMP, security, and compliance requirements, including least-privilege access and auditability Integration Design: Build and maintain secure integrations between Salesforce and downstream systems Engineering Excellence: Maintain high st

About the Role We are seeking a Staff Enterprise Architect, Data to lead the strategy, design, and modernization of our enterprise data landscape. This role operates at the intersection of data architecture, engineering, and AI enablement, defining solutions to integrate our Data Lake and Data Warehouse across multi-cloud platforms. Over the next 12-18 months, you will enable self-service data access and natural language query capabilities for business users. You will architect Master Data Management and data lineage frameworks ensuring AI models operate on high-quality, governed data. You will also evaluate and implement AI-powered tools to automate data quality monitoring and enhance data security. We're looking to speak with candidates based in the San Francisco Bay Area for our hybrid working model. Key Responsibilities Data Strategy & Roadmap Design semantic layer architecture standardizing business metrics enterprise-wide. Define governance guardrails ensuring natural language queries access validated master data sources Develop Master Data strategy for Customer and Product domains (phases 1-2), Finance and People to follow. Define golden record requirements, stewardship models, and system-of-record hierarchy. Partner with business owners on master data governance Define cross-cloud data integration strategy and reference architecture. Specify patterns (federation, replication, abstraction layer) balancing performance, cost, and data freshness. Document trade-offs and recommend implementations for batch and near-real-time use cases Develop 12-24 month data architecture roadmaps for Finance, Sales, Product, and People. Identify capability gaps and recommend technology investments with business value and effort estimates Systems Design & Solution Leadership Evaluate AI-powered data observability platforms for quality monitoring, pipeline failure prediction, and data classification. Define requirements, lead vendor POCs, and establish integration patterns

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Senior Alliance Solutions Engineer Opportunity Okta believes in Partners and, together with our technology, will help take Identity mainstream and consolidate our position as a Leader in the market. Partner Solutions Engineers are dedicated to growing Okta business through the Channel, working closely with Regional Alliance Managers, Sales Representatives, Marketing and Partner Enablement. As a Partner Solutions Engineer at Okta, you will have an opportunity to be a well-respected technical expert, building strong, long standing relationships with key Partners and Global System Integrators, supporting both global and India markets. You will become your partners’ trusted advisor for anything Identity and Access Management related and will help them understand how Okta can best fit in their Go-To-Market (GTM) Strategy, integrate with their current offerings, help evangelize partner solutions within the Okta field teams and lead our partners in building Okta practices that deliver exceptional customer outcomes. *This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. What you’ll be doing Build and manage technical relationships with assigned Partners and team with the assigned Okta Partner Account Team Drive incremental revenue through increased Okta solution sales with the support of Strategic Partners and their GTM strategies. Develop domain expertise and tho

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. Within the team, Partner Applied AI Architects work with strategic partners—including global and regional system integrators, consulting and advisory firms, and technology partners—to extend OpenAI’s technical reach and help partners deliver high-quality AI solutions for our joint customers. We bring together technical strategy, partner enablement, architecture expertise, and practical deployment experience, working closely with Partnerships, Sales, Product, Engineering, Research, Security, and specialist delivery teams. About the Role As a Partner Applied AI Architect , you will be a senior technical advisor to a portfolio of strategic partners and the primary technical counterpart to their leadership and delivery organizations. You will shape how partners build practices around OpenAI, develop solutions using our products, and take joint customers from AI opportunity and technical evaluation through production adoption and measurable business impact. You will own the technical strategy and architecture across partner engagements involving ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with the Revenue Partnerships team, you will translate joint business priorities into technical strategies, solution patterns, enablement plans, and a focused portfolio of high-value customer opportunities. You will work directly with partners on strategic customer engagements—

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Manager, Corporate Programs Corporate & Strategic Programs (CSP) sits within Coinbase's central Business org, leveraging program management to supercharge execution on the company's most critical priorities. As a Manager, Corporate Programs, you'll own two of our most visible cross-functional programs: CORA (Change Oversight & Risk Assessment), which mitigates risk across all product launches and system changes, and Planning, which manages Executive QBRs, OKRs, and dependencies management. You'll drive both programs end-to-end, translating complex process challenges into scalable solutions with direct visibility to senior leadership. What you'll do: Conduct research and analysis to understand internal customer pain points and create solutions prioritized into a clear roadmap Drive Executive QBR planning cycles end-to-end, from company guidance through to final outputs Maintain CORA's operating rhythms including weekly and monthly reporting, and represent CORA during audits and compliance exams with internal and external stakeholders including regulators Partner with technical teams (IT, data, engineering) when solutions require more complex technical builds Maintain all enablement resources including guidance, policies, procedures, FAQs, training materials, and AI agents Identify and implement scalable solutions to systemic process and tooling c