Senior Customer System Enablement Engineer Jobs

About the Job: LaunchDarkly is seeking a Sr. Director, GTM Systems to build and lead an autonomous GTM Systems function within Revenue Operations & Enablement. This role will own the vision, architecture, development, product management, operations, and continuous improvement of the systems supporting Sales, Marketing, Customer Success, and Revenue Operations. The GTM Systems foundation is a critical priority. This leader will establish reliable account and contact data structures, simplify a complex technology landscape, and create intuitive experiences that help teams work efficiently across the customer lifecycle. The role will oversee the full lifecycle of GTM systems, from strategy and architecture through delivery, adoption, governance, and retirement. This position will report to the VP, Revenue Operations. Responsibilities: Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems. Own the full GTM Systems portfolio, including architecture, development, administration, product and project management, integrations, data, governance, and change management. Rebuild the GTM data foundation by establishing scalable account hierarchies, consistent account and contact lifecycles, ownership and handoff processes, lead and contact routing, enrichment, and do-not-contact governance. Establish data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems. Rationalize a GTM technology landscape by reducing redundancy, improving utilization of strategic platforms, and defining a long-term ecosystem roadmap. Own strategy and governance for Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem, including integrations, vendor management, lifecycle planning, and tool retirement. Lead end-to-end product and technical delivery, from discovery and requirements through solution design, development, testing, release, adoption, and continuous improveme

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu The Legal department at Instacart is scaling rapidly across new business models, ad formats, and retail partnerships, and the systems and workflows that support it need to keep pace. Right now, legal operations, technology, and AI enablement are evolving in parallel without a single leader owning the strategy end-to-end. This role exists to close that gap: to build the infrastructure, tooling, and team capabilities that make the legal function faster, smarter, and more accountable. Twelve months from now, Instacart will have a modern contract lifecycle management system, a deployed AI enablement program with meaningful adoption, and a legal operations team with clear KPIs and the processes to sustain them. If you thrive at the intersection of law, operations, and technology, and want to build something that lasts, this role is for you &

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu The Legal department at Instacart is scaling rapidly across new business models, ad formats, and retail partnerships, and the systems and workflows that support it need to keep pace. Right now, legal operations, technology, and AI enablement are evolving in parallel without a single leader owning the strategy end-to-end. This role exists to close that gap: to build the infrastructure, tooling, and team capabilities that make the legal function faster, smarter, and more accountable. Twelve months from now, Instacart will have a modern contract lifecycle management system, a deployed AI enablement program with meaningful adoption, and a legal operations team with clear KPIs and the processes to sustain them. If you thrive at the intersection of law, operations, and technology, and want to build something that lasts, this role is for you &

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments. Our portfolio includes Zafin AIOS , an agent orchestration platform for governed AI work; the Zafin Banking Platform , which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO , an integration platform that connects data, systems, and workflows across complex enterprise environments. Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale. About this Role: As a Senior Analyst, Business Performance and PMO , you will support the management team by enabling effective project governance, performance visibility, and data-driven decision-making across projects, programs, portfolios, and functional operations. The role is responsible for coordinating governance activities, maintaining accurate reporting and dashboards, tracking key operational and financial metrics, and highlighting risks, issues, trends, and improvement opportunities. Major Responsibilities: Provide executive visibility into project, program, portfolio, and functional performance, including status, risks, issues, costs, KPIs, and key trends. Facilitate project governance forums, drive reporting cadence, and escalate risks, issues, decisions, and dependencies requiring management attention. Prepare and publish executive-ready dashboards, summaries, trend analyses, KPI updates, and variance commentary for SLT and management reviews. Support weekly and monthly governance activities, including project reporting complianc

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 About ClickUp ClickUp is the everything app for work, built to help teams plan, collaborate, and execute in one place. Our customers rely on ClickUp to simplify complexity, move faster, and build better operating systems for work across teams. The Role We’re hiring a Senior Technical Account Manager, Strategic Services to partner with strategic customers as they implement, expand, and mature their use of ClickUp. This role sits within Professional Services and is ideal for someone who can blend customer leadership, workflow design, technical problem solving, and practical change management. You’ll help customers move from fragmented processes to scalable ways of working in ClickUp. That means leading complex implementations, guiding adoption across multiple stakeholder groups, identifying opportunities for automation and AI, and helping customers realize measurable business value from the platform. What You’ll Do Lead strategic implementations and customer transformations Own complex customer engagements from discovery through rollout, enablement, and ongoing optimization. Diagnose current-state workflows, identify friction points, and design scalable future-state solutions in ClickUp. Guide customers through governance, architecture, process design, and rollout planning across multiple teams or business units. Help customers recover momentum when implementations stall, priorities shift, or stakeholder alignment breaks down. Drive adoption, value realization, and account health Partner closely with customer stakeholders to define success measures, adoption milestones, and practical next steps. Translat

About the Team DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work. About the Role DoorDash for Business is seeking a Sr. Manager, GTM Strategy & Operations to help shape and scale the revenue engine across lead strategy, event strategy, systems strategy, and enablement strategy. This leader will partner closely with Sales, Marketing, Revenue Operations, Product, Customer Success, Analytics, Finance, and General Management to turn business priorities into scalable GTM programs, operating rhythms, systems, and insights. The role requires a strategic operator who can move fluidly between executive-level strategy, hands-on analytics, cross-functional execution, and people leadership. You will manage an existing high-performing team and be expected to create incremental value by sharpening priorities, improving analytical rigor, elevating strategic thinking, and helping strong operators deliver even greater business impact. Reporting to the Head of Growth Strategy and Operations, DoorDash for Business, you will work closely with operators, field teams, product and other teams to make your vision a reality. You’re excited about this opportunity because you will… Strategize Own the strategic roadmap for lead generation, event strategy, GTM systems, and enablement. Understand Sales, Marketing, Customer Success, and leadership needs to prioritize opportunities by revenue impact, operational leverage, and customer experience, developing scalable solutions to enhance GTM execution. Operate Execute granularly while building for

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: The Partner Team at Vercel is charged with creating mutual success for Vercel, our partners, and our customers. We are seeking a Sr Manager, Partner Programs to build and scale the programs, infrastructure, and operating model that turn Vercel's partner strategy into repeatable, high-leverage execution across our entire partner ecosystem, including SIs, GSIs, ISV co-sell, and product partners. Reporting to the VP of Partnerships, this person owns how partner strategy gets operationalized: designing the shared systems, journeys, and enablement that every partner type moves through, so partner leadership and partner managers can focus on strategy, relationships, and growth rather than rebuilding infrastructure partner-by-partner. This is an hybrid position, with a required 3 days per week in one of our San Francisco, Austin, or New York City offices. What you will do: Own the Partner Journey Framework: Design and continuously improve the shared journey every partner moves through, from Acquisition to Onboarding to Activation to Acceleration, including eligibility criteria, intake paths, incentives, tiering, and agreements. Lead Partner Enablement & Certification: Own the roadmap and delivery model for partner onboarding, training, certification, and badging programs, partnering with PSE and GTM Enablement on technical training content. Establish Governance & Standards: Define tiering, KPIs, and rules of engagement across partner types, and drive consistent standards across Partnerships, Sales, Marketing, Product, and Customer

About the position Showpad is building a Revenue Intelligence engine that transforms raw signals—CRM data, email threads, transcripts, and content engagement—into prescriptive AI guidance. We are looking for a technical Product Manager to own the unified data intelligence layer that powers this engine. You will define how we capture and model data, and critically, determine the best retrieval and inference strategies (Search, RAG, Knowledge Graphs, or Vector Similarity) for every use case. Key Responsibilities Data Modeling & Architecture : Define the canonical model for entities (deals, contacts, skills) and establish the retrieval strategy—choosing between keyword, dense vector, hybrid, or graph traversal based on latency and accuracy. Search & RAG Ownership : Own the end-to-end RAG pipeline (chunking, embeddings, indexing). Write technical specs for retrieval layers in Meeting Prep and Roleplay AI, and define evaluation metrics (Recall@k, MRR). Revenue Intelligence Roadmap : Drive the vision from "trusted foundation" to "prescriptive AI." Own the product logic for Deal Health and Winning Behavior models. Platform Enablement : Act as the internal PM champion for the data platform, providing semantic primitives, event taxonomies, and data contracts to other product squads. Discovery & Strategy : Conduct deep customer discovery and stay ahead of LLM/Search trends, translating fuzzy business questions into scoped ML problems. Required Skills Must haves 5+ years in PM: at least 2 years specifically owning data platforms, search, analytics, or ML products. Retrieval Expertise: Hands-on experience shipping RAG pipelines or search systems. You understand the trade-offs between BM25, vector search, and reranking. Data Technicality : Fluency with Datalake architectures (Delta Lake, BigQuery, etc.) and strong entity-relationship modeling skills. ML Fluency : Ability to define features, label designs, and evaluation metrics. You can review a technic

About the position Showpad is building a Revenue Intelligence engine that transforms raw signals—CRM data, email threads, transcripts, and content engagement—into prescriptive AI guidance. We are looking for a technical Product Manager to own the unified data intelligence layer that powers this engine. You will define how we capture and model data, and critically, determine the best retrieval and inference strategies (Search, RAG, Knowledge Graphs, or Vector Similarity) for every use case. Key Responsibilities Data Modeling & Architecture : Define the canonical model for entities (deals, contacts, skills) and establish the retrieval strategy—choosing between keyword, dense vector, hybrid, or graph traversal based on latency and accuracy. Search & RAG Ownership : Own the end-to-end RAG pipeline (chunking, embeddings, indexing). Write technical specs for retrieval layers in Meeting Prep and Roleplay AI, and define evaluation metrics (Recall@k, MRR). Revenue Intelligence Roadmap : Drive the vision from "trusted foundation" to "prescriptive AI." Own the product logic for Deal Health and Winning Behavior models. Platform Enablement : Act as the internal PM champion for the data platform, providing semantic primitives, event taxonomies, and data contracts to other product squads. Discovery & Strategy : Conduct deep customer discovery and stay ahead of LLM/Search trends, translating fuzzy business questions into scoped ML problems. Required Skills Must haves 5+ years in PM: at least 2 years specifically owning data platforms, search, analytics, or ML products. Retrieval Expertise: Hands-on experience shipping RAG pipelines or search systems. You understand the trade-offs between BM25, vector search, and reranking. Data Technicality : Fluency with Datalake architectures (Delta Lake, BigQuery, etc.) and strong entity-relationship modeling skills. ML Fluency : Ability to define features, label designs, and evaluation metrics. You can review a technic

We’re looking for a Senior Strategic Partner Development Manager to grow Coder’s International partner ecosystem across system integrators, value-added resellers, and distribution partners. You’ll build relationships that expand our reach, create new revenue opportunities, and make it easier for customers to adopt Coder. You’ll identify high-potential partners, shape joint go-to-market plans, and build strong relationships across sales, marketing, services, and executive teams. You’ll also work closely with Coder’s partner sales managers to turn partner strategy into field-level execution. What you’ll do here Identify, engage, and onboard a portfolio of high-potential partners in your region. Develop and execute joint business plans and go-to-market strategies that create revenue for both Coder and our partners. Build and manage relationships with partner leadership across sales, marketing, professional services, and other key functions. Lead executive QBRs, joint marketing programs, technical enablement, and other activities that deepen partner engagement. Coordinate with Coder’s partner sales managers on field-level sales awareness and enablement campaigns. Find new ways for partners and Coder to create value together. What we’re looking for You bring at least 10 years of experience across business development, partnerships, sales, or a combination of these areas. You’ve built partner relationships before, know how to navigate complex sales cycles, and can turn strategy into measurable results. A quantifiable track record of meeting or exceeding business development goals and generating new business through partnerships. Experience navigating complex sales processes, building consensus, and developing relationships across multiple levels of an organization. Experience building and growing successful relationships with system integrators and value-added resellers. The ability to move quickly and operate effectively in a startup environment. A player-coach mindset:

Role Description Dropbox is bringing together Product Marketing across a multi-product portfolio and strengthening the foundations that connect product strategy to market execution. As Senior Product Marketing Operations Manager, you will be a senior individual contributor who builds and runs the operating systems that help Product Marketing work with greater clarity, consistency, and impact Your initial mandate will span four connected areas: the lifecycle for foundational messaging and positioning assets; portfolio and roadmap visibility; PMM-side launch strategy and governance; and the planning rhythms and cross-functional interlocks that connect PMM with Solutions Marketing, Integrated Marketing, Product, Communications, Sales, Customer Success, Enablement, and program management partners - clarify decision rights and handoffs; surface dependencies, risks, and tradeoffs; and establish reusable standards, templates, and operating cadences that strengthen focus and accountability. Over time, you will create a foundation that allows PMM Operations to scale as the organization’s needs evolve This role offers broad visibility across Dropbox’s product and go-to-market priorities and the opportunity to shape how a growing PMM organization operates at a strategic level. Your impact will be reflected not only in stronger processes, but in whether PMM is engaged at the right decision points, cross-functional teams are aligned on the priorities and tradeoffs that matter, and the organization can move from strategy to market with greater clarity and accountability. Responsibilities Build, operate, and continuously improve the Product Marketing operating model across team planning, portfolio and roadmap visibility, foundational content systems, launch governance, and cross-functional accountability. Establish the lifecycle for messaging, positioning, and related PMM foundations, including templates, inventories, accountable owners, review and sign-off, refresh cadences, qual

Role Description Dropbox is bringing together Product Marketing across a multi-product portfolio and strengthening the foundations that connect product strategy to market execution. As Senior Product Marketing Operations Manager, you will be a senior individual contributor who builds and runs the operating systems that help Product Marketing work with greater clarity, consistency, and impact Your initial mandate will span four connected areas: the lifecycle for foundational messaging and positioning assets; portfolio and roadmap visibility; PMM-side launch strategy and governance; and the planning rhythms and cross-functional interlocks that connect PMM with Solutions Marketing, Integrated Marketing, Product, Communications, Sales, Customer Success, Enablement, and program management partners - clarify decision rights and handoffs; surface dependencies, risks, and tradeoffs; and establish reusable standards, templates, and operating cadences that strengthen focus and accountability. Over time, you will create a foundation that allows PMM Operations to scale as the organization’s needs evolve This role offers broad visibility across Dropbox’s product and go-to-market priorities and the opportunity to shape how a growing PMM organization operates at a strategic level. Your impact will be reflected not only in stronger processes, but in whether PMM is engaged at the right decision points, cross-functional teams are aligned on the priorities and tradeoffs that matter, and the organization can move from strategy to market with greater clarity and accountability. Responsibilities Build, operate, and continuously improve the Product Marketing operating model across team planning, portfolio and roadmap visibility, foundational content systems, launch governance, and cross-functional accountability. Establish the lifecycle for messaging, positioning, and related PMM foundations, including templates, inventories, accountable owners, review and sign-off, refresh cadences, qual

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. About the Role Field Operations is the connective tissue between GTM strategy and what actually happens in the field. We translate annual plans into revenue-unit-level execution, own the forecast and pipeline cadence, and are the first to see — and act on — performance gaps before they become planning problems. We're hiring a Senior Manager, GTM Field Operations to serve as the embedded operational partner and single point of contact for one of our North America Revenue Units (Sales and Revenue Architect teams with an annual revenue target upwards of $300M). You'll own the operating rhythm for your segment, turn data into decisions, and represent a unified Ops voice alongside Strategy & Planning, RevOps, and Enablement — not a siloed, segment-only function. The ideal candidate pairs operational rigor with a genuine bias for action: solving today's

About Snorkel Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! About the Team Marketing at Snorkel is growing rapidly and anchored by high-ownership operators who lead independently, align cross-functionally, and consistently deliver outsized results. We partner across Sales, Product, Research, and the executive team to translate complex AI and data value into differentiated positioning, integrated programs, and field-ready enablement that accelerates growth. The culture is high standards, high autonomy, and high collaboration. About the Role Reporting to the Sr. Director of Product Marketing, the Product Marketing Manager, Frontier Labs will own the GTM execution for our frontier lab business. You will partner closely with Research, FDE, and frontier-facing sales teams to translate technical work into research-credible positioning, repeatable sales plays, and high-quality GTM programs that resonate with research and procurement leaders inside frontier labs. You will keep the frontier asset library (battlecards, technical one-pagers, decks, benchmark and eval narratives) sharp against a fast-moving market, and bring competitive and customer insight into every motion. This is a hands-on role for a product marketer who wants to operate at the frontier of AI alongside a world-class research and applied team. About You You are a product marketer with 5-8+ years of experience, including 2+ years on AI-native products, and a track record of delivering launches, enablement, and campaigns for technical buyers. You communic

Want to help us chart a course toward the future of the data center? We are seeking a world-class Technical Product Manager to define and build the next generation of NVIDIA's Accelerated Computing platforms. If you are passionate about technology products, have experience with data center technology and servers, and have been looking for a role where you'll be able to stretch your system design, project management, and creative marketing muscles on the same day, this high visibility role offers an outstanding opportunity. What you will be doing: Working at the forefront of accelerator technology, and collaborating with our hardworking, collaborative and diverse team, at the cutting-edge intersection of hardware and software. Lead our Hardware SKUs and Help Define our Platforms Maintain specifications, features, and schedules for hardware SKUs while working with hardware partners on and end customers their resulting paths into the market. Own the definition, delivery, enablement, and scheduling of all the bits and bytes-- from modules and chips, to reference board samples and developer kits-- that let people build on NVIDIA. Partner with our platform team to drive system concepts to execution, including defining support for peripherals, GPUs, NICs, memory, cooling, and more. Develop delivery schedules, RMA policies, and other tightly coordinated plans critical to enabling a thriving hardware and partner ecosystem. Get The Right Things Built! Be our representative for the needs of a diverse range of customers from Enterprise and HPC to Cloud, through all phases of the platform lifecycle: requirements to production. Collaborate with various business units (Server, Networking, GPU) as well as end customers and OEMs to lead Plans of Record for platform delivery and associated collateral, feature requirements, compliance, and certification