Senior Escalation Manager Jobs

This is a senior individual contributor role for someone who wants to actively shape how Engineering, one of the most important parts of how Datadog develops its people. You'll sit at the center of Datadog's biggest talent bets for Engineering: how we build leaders, define career paths and org design, evolve performance, move talent internally, and plan succession for our most critical roles. You’ll own this work end to end, from the first framing conversation with senior leaders through to delivering a program running at scale. AI is changing how Engineering builds software, and it is changing how People builds the programs that support Engineering too. This role sits at the centre of both: understanding how AI is reshaping engineering roles, skills and structures, and building AI-powered solutions within People to keep pace. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design and lead complex talent programmes for Engineering, spanning leadership capability, career architecture, org design, performance, internal mobility and succession for critical roles. Partner directly with PBPs and senior leaders to turn ambiguous problems into clear programme goals, design principles and success measures. Help Engineering and People understand and respond to how AI is reshaping roles, skills and ways of working, and translate that shift into practical talent and org design choices. Stay hands-on from concept through to adoption: this is a build and run role, not a strategy and handover role. Work across Enablement, Learning, People Analytics and People Systems so what you build scales and embeds into core people processes. Equip PBPs with frameworks, tools and executive-ready narratives that support real adoption in the business. Operate in ambiguity and influe

Scale is hiring a Senior Product Designer / Founding Designer to lead product design for Scale’s rapidly growing ‘AI for Enterprise Data’ business unit. The mission of AI for Enterprise Data is to accelerate the deployment of AI by helping large enterprises solve their most ambitious challenges. This role will take on multiple products ranging from 0-1 initiatives to improving established products. This includes a suite of powerful AI tools for insurance AI, document processing, and more. Responsibilities Design end to end user flows, wireframes, high-fidelity mockups, and interactive prototypes for desktop web applications. Partner with Product Managers, Engineers, Data Scientists, and Operations team members to solve product and business challenges. Advocate for the voice of the user as the founding designer of the business unit. Prioritize and execute work in a fast paced environment with rapid timelines and high amounts of scope and ambiguity. Contribute to the evolution of our company-wide design system and interaction patterns. Take ownership to identify product gaps and rally support for proposed solutions. Qualifications Experience leading end-to-end B2B and enterprise web applications. Extremely high proficiency in Figma, fast execution speed is a must. Experience designing dashboards, data visualization, domain-specific editors, and forms. Understanding of front-end development processes for web interfaces. Strong communication and collaboration skills, including customer-facing meetings. Portfolio of product design projects that highlight your diversity of skills. Nice-to-haves Exposure to artificial intelligence, machine learning, and other technical concepts. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for

Pendo is hiring a Senior Account Executive for our Enterprise Sales team in Munich, Germany to drive new business across our largest DACH Accounts and Dax 40 prospect accounts. This role is built for high-performing enterprise sellers with a proven track record of closing $500K–$1M+ SaaS deals in start-up or high-growth environments. You’ll lead complex, multi-stakeholder sales cycles, selling cutting-edge Data & Analytics solutions powered by AI—backed by exciting product innovation and momentum at Pendo—while accelerating growth in one of our most strategic segments. Key Responsibilities Win new enterprise logos across Germany within Pendo’s most strategic segment Lead complex, multi-stakeholder sales cycles from first engagement to close Consistently deliver $500K–$1M+ SaaS deals Build trusted relationships with C-level and senior decision-makers Develop and execute clear, strategic account plans Position Pendo’s AI-powered Data & Analytics platform as a critical driver of digital transformation Collaborate cross-functionally to win and expand strategic accounts Maintain accurate forecasting and disciplined pipeline management Experience & Requirements Passion for AI and Technology - you'll be someone who embraces AI in and out of work, and a curiosity for AI and the role it is playing in all that we do Strong track record of closing $500K–$1M+ enterprise SaaS deals across DACH Experience selling into large, complex, matrix organisations Background in Data, Analytics, AI, or enterprise technology solutions Proven success in a start-up or high-growth environment Confident engaging senior stakeholders and executive buyers Structured, strategic, and highly self-driven Fluent German and professional English Pendo Description: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product succe

Backend Engineer (Senior Level) - SDE IV We're looking for a Senior Backend Engineer to lead the architecture and evolution of backend services that deploy and serve machine learning models in production. You'll work closely with ML Engineers, Platform, and Product teams to build scalable, reliable systems and drive technical direction across multiple teams. What You’ll Do Design and drive the long-term architecture of backend services for biometrics and ML model serving. Collaborate with core platform and backend teams on organization-wide architectural initiatives. Partner with business and engineering teams to design and deliver cross-cutting platform capabilities. Lead architectural reviews, mentor engineers, and promote engineering best practices. Build and maintain backend services for deploying and serving ML models Monitor service reliability, performance, and scalability in production Deploy and operate services on AWS using ECS + Fargate, SageMaker, or EC2 + Kubernetes Support real-time and batch inference workflows Contribute to CI/CD pipelines and deployment automation What We’re Looking For Strong expertise in backend development using Java and working knowledge of Python. Experience mentoring engineers and driving architectural decisions. Working knowledge of Python, especially for ML-related workflows Hands-on experience with AWS (e.g., DynamoDB, ECS, EC2, Redis, S3, SageMaker) Familiarity with Terraform or other infrastructure-as-code tools, and experience with CI/CD and production monitoring Experience with observability tools (Datadog, New Relic, etc.) Experience with containers and orchestration (Docker, ECS, etc.) Understanding of how ML models are deployed and served in production Experience with Kubernetes Nice to Have Experience with MLOps or ML platform engineering. Experience with asynchronous programming and event-driven systems. Jumio Values: IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation Equal Opportunities :

MongoDB is seeking a Senior Executive Assistant to support our Chief Legal Officer (CLO) at the highest level, in the Bay Area. This is a high-trust, high-impact role for someone who can go beyond traditional executive support and thrives at the center of a fast-moving organization. The right candidate will not only run a complex executive calendar and travel cadence with excellence, but also manage the intake, routing, and execution of sensitive legal documents - including but not limited to internal governance, banking and compliance materials requiring CLO sign off. You will help to prepare materials for key meetings and track priorities and decisions to completion. This role is ideal for a highly organized, detail-oriented operator with strong judgment, executive presence, and direct experience in a law firm or in-house legal environment. You will work closely with the CLO and senior legal leaders to keep priorities moving, remove friction, and ensure support is provided with precision, professionalism, and the highest standard of discretion. To succeed in this role you will need to operate thoughtfully and diplomatically and with a strong sense of ownership. You should feel comfortable interacting with senior executives, outside counsel, in-house counsel and board-level stakeholders, and know how and when to manage up, across and around in the organization. You can communicate with clarity and professionalism at every level. The right candidate enjoys building relationships, working as part of a collaborative team and bringing judgment, and follow-through to a demanding environment. We are looking to speak to candidates who are based in Palo Alto, CA for our hybrid working model. Responsibilities Provide seamless day-to-day support to the CLO, including proactive calendar management, time prioritization, and coordination across time zones Anticipate scheduling conflicts, think ahead and make adjustments early to protect

Data Management Consultant (Senior Consultant/Principal Consultant) Location: London (Hybrid) | Practice Area: Data & Analytics | Type: Permanent Help financial institutions design intelligent, trusted and future-ready data ecosystems. The Role As a Data Management Consultant, you'll join Capco's Data Strategy & Advisory team, part of our global Data Practice of 1,000+ data professionals. You'll work with leading Financial Services clients to design, implement and embed modern data management capabilities that support scalable, sustainable and data-driven transformation. This role blends strategic advisory with hands-on delivery, supporting clients as they adopt AI-enabled, automated and adaptive data management operating models. You'll help organisations build trusted data foundations that enable AI at scale while ensuring governance, transparency, human oversight and regulatory compliance remain integral to every solution. What You'll Do Design and implement AI-enabled data management frameworks, defining AI use cases, business requirements and intelligent workflows while working with technology teams to configure AI-powered data management capabilities and agentic solutions. Enable AI-ready data by establishing standards for metadata, business glossaries, taxonomies, data products and semantic layers that support both trusted business consumption and AI model interoperability. Collaborate with architecture, engineering and platform teams to design target-state data architectures that enable scalable AI-driven data management capabilities and modern data ecosystems. Define governance guardrails, controls and operating models that enable the safe, transparent and effective use of AI within data management, ensuring appropriate human oversight, auditability and regulatory alignment. Deliver and embed core data management capabilities, including data governance, ownership, data quality, metadata, lineage and stewardship, while supporting organisational adopti

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. You’ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. We’re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on low‑level GPU coding (e.g. CUDA, Triton). Experience with one is great

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. You’ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. We’re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on low‑level GPU coding (e.g. CUDA, Triton). Experience with one is great

The Construction Planning Senior Team Member is responsible for developing and managing EPC schedules at various levels (L2, L3, L4) to ensure project alignment with scope and timelines. This role involves conducting risk and delay analyses, creating and managing S-Curves, and preparing various management reports, including Daily, Weekly, and Monthly Progress Reports. They perform earned value and variance analyses to track performance and forecast trends, update the Risk Register and Change Log, and prepare project closeout reports. Additionally, they manage resource allocation and procurement logistics, coordinate with contractors and stakeholders, and support the execution team. By mentoring their team and ensuring effective planning and reporting, the Senior Team Member contributes to successful project execution and timely delivery. Source: Adani Group | Job ID: 49533

Job Title Principal / Senior Practitioner Psychologist (Band 8a–8b) Banding Band 8b (Band 8a considered with strong experience) Location Lancashire – split across two male secure environments Working Hours Part‑time – 2/3 days per week Salary Highly competitive Join Us as a Senior Psychologist Supporting Two Established Forensic Settings Pulse is seeking an experienced Principal or Senior Practitioner Psychologist to provide high‑quality clinical support across two adult male secure environments in the North West region. This role offers a rare opportunity to deliver specialist psychological input within well‑established mental health teams, supporting both staff and service users who present with complex mental health needs, trauma and challenging behaviour. Your primary base will be one main site, with periodic visits to a second location (typically once per fortnight). You will contribute to reflective practice groups, trauma‑informed approaches and provide clinical leadership within a supportive multidisciplinary team. Responsibilities In this role, you will: Provide specialist psychological assessments, formulations and interventions for adults with complex presentations Support staff teams in understanding and managing challenging behaviour, trauma and risk Deliver reflective practice groups and staff wellbeing sessions Offer clinical leadership and contribute to evidence‑based service development Supervise and guide junior psychology team members Work closely with multidisciplinary colleagues to ensure psychologically informed care across both sites Prioritise clinical excellence while balancing responsibilities across two secure settings Benefits Working with this service, you will enjoy: Significant autonomy and influence within a psychologically led service Opportunities to deliver reflective practice and staff support A supportive and experienced MDT environment Flexible part‑time schedule (minimum 2 days per week) Competitive pay aligned with Band

Job Title: Senior FP&A Analyst/Manager Location: Remote (U.S.) or Hybrid (preferred near key hubs) Reports To: VP Finance Department: Finance Level: Senior Individual Contributor (high-ownership, high-visibility) About Canopy Canopy Works is a healthcare technology company focused on improving safety, responsiveness, and outcomes in complex care environments. We partner closely with health systems to deploy solutions that matter in real-world, high-stakes settings—where reliability, trust, and execution are everything. We’re in a phase of meaningful scale: growing customers, increasing financial complexity, and deeper board and investor engagement. That means Finance at Canopy isn’t just about reporting what happened—it’s about helping the business decide what to do next . The Role The Senior FP&A Analyst/Manager will be a critical thought partner to Finance leadership and cross-functional executives. This role owns core financial modeling, forecasting, and analysis that informs company-wide decision-making—from headcount planning and unit economics to board materials and long-range strategy. This is not a “spreadsheet in the corner” role. You’ll sit close to the business, translate messy inputs into clear insights, and help leaders understand tradeoffs as Canopy scales. What You’ll Do Financial Planning & Forecasting Own and continuously improve the company’s operating model, including revenue, cost structure, headcount, and cash runway. Lead monthly and quarterly forecasting processes in partnership with Finance, People Ops, Sales, Customer Experience, and Product. Support annual budgeting and long-range planning (2–3 year outlooks), including scenario and sensitivity analyses. Business & Strategic Analysis Build and maintain unit economics and customer-level profitability models, particularly in a healthcare SaaS / deployment-heavy environment. Analyze performance drivers across revenue, gross margin, deployment costs, and operating expenses. Part

JOB TITLE Senior Storage Engineer A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO The Senior Storage Engineer will be responsible for monitoring, implementation, and management of the organization's File/Block storage infrastructure. This role requires to cover one of the 2 possible shifts in India as well as a deep understanding of File/Block storage technologies and cloud-based solutions, with a focus on ensuring data availability, scalability, and security. The ideal candidate will have extensive experience in storage engineering and a proven ability to manage complex storage environments. • Provide advanced troubleshooting and support for complex storage issues, minimizing downtime and ensuring seamless operations. • Oversee and optimize File/Block storage systems, ensuring high availability and performance. • Conduct capacity planning and forecasting to ensure adequate storage resources are available to meet future demands. • Monitor storage performance and work with US resource to find recommendations for improvements to enhance efficiency and reduce costs. • Implement integration and automation solutions and provide feedback for solution to US Team to streamline operations and improve storage management. • Implement robust security measures to protect data integrity and ensure compliance with industry regulations and standards. • Maintain comprehensive documentation of storage configurations and processes and provide training and guidance to junior team members. WHAT’S

Job Title: Senior Speech and Language Therapist – Children’s Disability Services Banding: Equivalent to Senior Grade (HSE) Location: Dublin Start Date: ASAP Duration: Permanent (Full-time and Part-time positions available) Salary: €63,279 - €74,509 Working Hours: Up to 37.5 hours per week Job Overview Pulse is currently seeking experienced and passionate Senior Speech and Language Therapists to join Children’s Disability Network Teams across Dublin. These permanent roles offer the opportunity to work with children aged 0–18 with complex developmental needs, within a family-centred, interdisciplinary model of care. This is an exciting time to work for a client which is undergoing a transformation programme, focusing on continuous improvement and lean healthcare practices. Key Responsibilities Deliver speech and language therapy to children with physical, sensory, and developmental disabilities. Assess and manage dysphagia and feeding difficulties, including excessive drooling. Collaborate with multidisciplinary teams to provide integrated care. Contribute to service development, training, and clinical audits. Coordinate and lead clinics, working consultatively with other lead therapists. Qualifications and Experience Recognised IASLT qualification and CORU registration. Minimum 3 years post-qualification experience in paediatric disability services. Proven experience in dysphagia assessment and management. Strong communication and teamwork skills. Full driver’s licence and access to a car (or willingness to obtain). Why Choose Pulse? From the moment you register with Pulse, our focus is entirely on you. Our specialist recruitment consultants understand your profession and are committed to finding the right opportunities to match your skills and aspirations. With exclusive access to roles across Ireland and the UK, we offer a personalised and supportive recruitment experience that puts your career first. How to Apply If

About Us Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. We strive to maintain an open culture where everyone is a contributor and feels comfortable sharing ideas and opinions. Our team, drawn from the best product companies, is obsessive in its detailing and our focus is on awesome User Interaction. Requirements: Ability to collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities. Complete understanding of internal code and workings on any popular open source library will be highly appreciated. Some record of contribution to any popular front end open source project is a big plus. Skills that will help you succeed in this role: An ideal Senior Front End Engineer would have 3-8 years of experience in building highly scalable UI on the Web/Mobile. Highly skilled at building highly performant web applications using JavaScript, HTML and CSS including frameworks and tools such as React, Redux, Redux saga, Sass, Less etc. Ability to write testable, maintainable code that’s easy to understand. Experience in modern front-end build pipelines and tools. Ability to take complex problems and break them down into smaller tasks. An innate curiosity about how things work. Strong product and design sensibilities and an obsessive attention to detail. Excellent communication skills. Self-directed team player who thrives in a continually changing environment. We are looking for passionate, talented, and highly motivated hands-o

Lead AI Engineer (Senior/Principal Consultant) Location: London (Hybrid) | Practice Area : Technology & Engineering | Type: Permanent Empower the next frontier of AI with Capco. Shape, build, and deliver future-ready generative systems. The Role We’re looking for a Lead AI Engineer (Senior/Principal Consultant) to join our Technology Delivery Team. You’ll combine your expertise in AI/ML engineering and software development to build and deploy cutting-edge generative AI and agentic systems across the financial services sector. As a hands-on leader, you’ll architect AI solutions, embed them within enterprise environments, and drive impactful outcomes through advanced engineering, scalable pipelines, and deep cross-functional collaboration. What You’ll Do Architect and develop autonomous AI systems integrating multi-modal LLMs (text, image, audio, video) Design agentic workflows enabling AI agents to interact with data sources and APIs using prompt engineering and RAG Fine-tune, optimize, and deploy large language and multi-modal models with a focus on performance and latency Build scalable MLOps pipelines and full-stack applications to support robust, production-grade AI deployments Guide multidisciplinary teams and clients through strategic decisions in AI engineering and GenAI adoption What We’re Looking For Bachelor’s degree or higher in Computer Science, AI, or related STEM fields Hands-on experience deploying LLMs and multi-modal models at scale Strong engineering background in Python with proven backend and API development skills Solid understanding of scalable MLOps, observability, and cloud-native AI deployment Excellent communication, problem-solving, and project management skills in agile environments Bonus Points For Experience with agentic frameworks (e.g., LangChain, LlamaIndex) Experience in deep learning frameworks and front-end development Familiarity with Langfuse, Langsmith, or other LLM observability tools Understanding of Model Context Protocol