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Senior Escalation Manager Jobs

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Explore current senior escalation manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

C
1 day ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes. Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products. Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality and reliable software solutions. Required Qualifications 5-7 years work experience in a claims or claims audit position. Adept at execution and delivery (planning, delivering, and supporting) skills Adept at business intelligence Adept at problem solving and decision making skills Adept at collaboration and teamwork Adept at growth mindset (agility and developing yourself and others) skills Preferred Qualifications 5+years of quality management, audit, compliance or operational quality experience Adept at growth mindset (agility and developing yourself and others) skills Demonstrated experience using quality metrics, KPIs, dashboards, and business intelligence tools to identify trends and present recommendations to senior leadership Experience leading root-cause analysis, corrective and preventive action (CAPA), risk mitigation, and co

V
Vanta
📍 San Francisco• Full-time• $110K – $110K/yr
1 day ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. At Vanta, being an Enterprise SDR is first about hitting targets and driving revenue. It also means joining a community that’s committed to your success and career growth. We believe the future of our sales organization lies with our SDRs, so we invest heavily in enablement and career advancement. You’ll get the training, support and mentorship you need to excel, with a clear path to an Account Executive role. As an Enterprise SDR, you’ll partner with Account Executives, Solutions Engineers, Marketing and channel partners to create pipeline at large organizations (2,000+ employees). You’ll engage senior security, risk and compliance leaders who are under growing pressure from audits, security reviews, third-party risk and AI governance. You don’t need SaaS or cybersecurity experience to be great at this job. We’ll teach you the product, the tools and the process. What we can’t teach is drive, curiosity and coachability, and that’s what we’re hiring for. Great SDRs come from everywhere: commission- or tip-based roles, hospitality, retail, call centers, fundraising, recruiting, real estate, political campaigns, competitive athletics, or something they started on their own. Vanta is growing quickly and is profitable. We keep beating our growth targets while maintaining very strong NPS scores, so it’s an exciting time to join. If you’re hungry to learn and ready to work hard, we’d love to hear from you. What you’ll do as a Sales Development Representative at Vanta : Learn Vanta’s value proposition and Trust Management Platform, including compliance automation, continuous monitoring, Trust Center, questionnaire automation, vendor ri

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V
Vanta
📍 New York• Full-time• Remote• $110K – $110K/yr
1 day ago

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. At Vanta, being an Enterprise SDR is first about hitting targets and driving revenue. It also means joining a community that’s committed to your success and career growth. We believe the future of our sales organization lies with our SDRs, so we invest heavily in enablement and career advancement. You’ll get the training, support and mentorship you need to excel, with a clear path to an Account Executive role. As an Enterprise SDR, you’ll partner with Account Executives, Solutions Engineers, Marketing and channel partners to create pipeline at large organizations (2,000+ employees). You’ll engage senior security, risk and compliance leaders who are under growing pressure from audits, security reviews, third-party risk and AI governance. You don’t need SaaS or cybersecurity experience to be great at this job. We’ll teach you the product, the tools and the process. What we can’t teach is drive, curiosity and coachability, and that’s what we’re hiring for. Great SDRs come from everywhere: commission- or tip-based roles, hospitality, retail, call centers, fundraising, recruiting, real estate, political campaigns, competitive athletics, or something they started on their own. Vanta is growing quickly and is profitable. We keep beating our growth targets while maintaining very strong NPS scores, so it’s an exciting time to join. If you’re hungry to learn and ready to work hard, we’d love to hear from you. What you’ll do as a Sales Development Representative at Vanta: Learn Vanta’s value proposition and Trust Management Platform, including compliance automation, continuous monitoring, Trust Center, questionnaire automation, vendor ris

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We anticipate the application window for this opening will close on - 29 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Indirect Supply Management (ISM) organization develops and executes sourcing strategies that maximize enterprise value across Medtronic’s indirect spend categories. This role is part of the Global Consulting and Marketing Services team and is responsible for strategic sourcing activities within the consulting services category, partnering with stakeholders across functions, regions, and businesses to optimize supplier performance, mitigate risk, and deliver measurable business value. This position is based in Fridley, Minnesota and follows an onsite work model, requiring a minimum of four days per week in the office to support collaboration with key business partners and stakeholders. As Principal Strategic Sourcing Specialist, Consulting, you will own sourcing strategy for a global consulting services portfolio with approximately $100M in annual spend, influencing decisions that support enterprise priorities across Medtronic. Partnering directly with senior leaders across functions, regions, and business units, you will shape sourcing strategies, lead complex negotiations with top consulting firms, and drive measurable value through supplier selection, commercial optimization, and risk management. This role offers significant visibility, broad organizational i

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C
2 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Requisition Job Description CVS Caremark has an opportunity for a dynamic individual to join our strategy and analytics team as a Director Business Analytics. In this role you will work closely with internal and external partners to support our rebate and margin optimization strategies that are integral to reducing costs for our participant clients. To be successful, you will utilize your experience with data analytics, complex problem-solving, and strategy development in an agile, fast-paced environment. Your experience synthesizing and presenting results and strategies to multiple audiences, including executive leaders, will also be key to your success. What you will do: Contributes to the development and assessment of key strategic initiatives and opportunities by utilizing project management tools, complex data analyses, and stakeholder feedback. Acts independently to identify and evaluate new business opportunities to generate additional customer savings and margin opportunities. Works with internal teams and external partners to assess and document stakeholder needs and build solutions to meet those needs. Analyzes and synthesizes complex data into simplified and actionable summaries and communicates and presents to senior leaders. Extract data, develop analytic and financial models, and ongoing monitoring on results of various strategic

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This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter The Channel Operations Sr. Analyst in the Commercial Operations Department is responsible for acting as a key liaison between Baxter and wholesalers/distributors who distribute products to end customers. This position ensures distributors have the correct purchase pricing (DAC/WAC), accurate Baxter contract pricing for the customers they service, and timely and accurate chargeback credits, credit/rebills, settlements and related operational activities. This role will provide senior-level analytical and operational support for day-to-day Channel Operations while also supporting the migration to Model N and the stabilization of the new system. Responsibilities include supporting UAT, data validation, issue tracking, defect resolution follow-up, process transition, documentation updates, hypercare and post-go-live stabilization. The Sr. Analyst is expected to partner

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This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Advancing Healthcare Through Innovation At Baxter, we are deeply connected by our mission. Every role at Baxter contributes to improving outcomes for patients around the world. As a Senior Manager, Manufacturing Engineering, you will play a critical leadership role in driving manufacturing excellence, supporting new product introductions, and helping deliver life-saving medical products with quality, efficiency, and innovation at the center of everything we do. This is an exciting opportunity for a strategic and hands-on engineering leader who thrives in a fast-paced manufacturing environment and is passionate about leading teams, driving continuous improvement, and enabling operational success. What You’ll Be Doing Lead and develop a team with varied strengths of manufacturing engineers and technicians, supporting a collaborative, inclusive, and achievement-focused culture. Provide coaching, mentorship, and professional development opportunities to support team growth and engagement. Partner wit

PMPsupply chainrecruitment
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C
Cohere
📍 Seoul• Full-time• Remote• ₩230M – ₩315M/yr
3 days ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why This Role? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We’re looking for senior software engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-o

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The Financing and Clearing Platform Lead Analyst is an experienced professional responsible for driving revenue generation, ensuring Citi offers state-of-the-art platforms through direct technical and strategic contributions, and maximizing risk management through expert-level oversight and optimization. This role directly contributes to the company's financial success by ensuring our platform, particularly in Prime Product Development with a strong emphasis on margin and cross-product margining, is at the forefront of innovation, efficiency, and client service, leveraging deep subject matter expertise. Responsibilities · Strategic Contribution to Trading Profit & Loss Drivers: Drives the strategic analysis and interpretation of trading revenues, financing expenses, and other key business metrics to identify and proactively pursue significant opportunities for revenue enhancement. This includes a deep understanding of how margin methodologies and cross-product margining efficiencies impact P&L. Expertly assesses complex trends in profitability and returns, and directly contributes to crafting and executing comprehensive growth plans in conjunction with senior sales and trading leadership. Accountable for providing expert insights and recommendations for managing high-level business metrics and optimizing the overall revenue mix across broad segments. · Driving Innovation and Direct Development of Trading Platform: Initiates, plans, and directly contributes to the prioritization of significant, strategic enhancements to platform capabilities that will open new trading opportunities and drastically improve efficiency across the business. Drives innovations through direct technical and strategic input to address emerging client demand and significant industry trends, directly enhancing business profitability, and strengthening the overall risk and

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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director Product Management - Technical About Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations help individuals, financial institutions, governments, and businesses realize their greatest potential. Role Summary We are looking for a **Principal Product Manager – Technical** to lead product strategy and execution for **global, real‑time switching and authorization platforms**.In this role, you will own the vision, roadmap, and delivery of **mission‑critical transaction processing capabilities** that operate at massive scale with strict requirements for availability, latency, resiliency, and correctness. You will work closely with engineering, architecture, operations, and business leaders to deliver platforms that support billions of transactions and enable reliable, secure payment experiences worldwide. This is a **senior individual contributor role** with broad influence across teams, regions, and portfolios. What You’ll Do Product Strategy & Vision* Define and own the long‑term product vision and strategy for switching and authori

recruitment
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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operating Engineer, Data Centers What this job involves - The Operating Engineer assists with critical environment (CE) engineering operations monitoring and performing preventive maintenance and continuous operation of all data center systems. The position will have a strong focus on data center mechanicals, electrical equipment troubleshooting and repairing CE facility equipment, and learning the core functions of an operating engineer. Your day-to-day tasks will include - Conduct routine inspections and preventive maintenance of equipment and systems (e.g., cooling systems, electrical systems, generators, fire suppression, UPS systems) to ensure the smooth operation of the data center. Monitor building management systems and respond to alarms and alerts promptly. Assist in diagnosing and resolving operational issues in the data center, including electrical, mechanical, and network-related problems. Collaborate with senior engineers to troubleshoot complex technical issues and implement appropriate solutions. Assist with the installation, configuration, and testing of new equipment. Assist in coordinating equipment upgrades and modifications.</l

artificial intelligenceaiExcel
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Job Requisition ID # 26WD100389 Position Overview Join Autodesk’s Enterprise Technology (ET) finance team and help shape how we plan, measure, and communicate the value of Autodesk’s technology investments. Enterprise Technology brings together Enterprise Systems and Growth Experience Technology under Autodesk’s CIO, delivering the platforms and capabilities that enable the COO IT organization and Go-to-Market functions across the company. In this highly visible role, you will be a strategic finance business partner to technology and business leaders: owning consolidated financial reporting for the ET organization, partnering closely on SaaS and variable spend management, and helping establish a Technology Business Management (TBM) framework that shows leaders what Autodesk’s technology spend delivers. This role combines financial ownership, cross-functional partnership, and process improvement. It is well suited to someone who pairs strong analytical skills with sound business judgment and the executive presence to bring clear, data-driven recommendations to senior leadership. Responsibilities Own financial consolidation, forecasting, and reporting for the Enterprise Technology organization, giving leaders a single, clear view of spend, trends, and risks across the combined portfolio Partner closely with ET leadership on variable spend management, including SaaS contracts, software tools, and vendor spen

aiSAPExcel
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Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, SME Growth Program Management Overview: SMEs are the backbone of the global economy and a key driver of Mastercard’s growth strategy. As both buyers and sellers within the payment ecosystem, they represent a significant opportunity to expand adoption, deepen engagement, and deliver innovative solutions that help businesses thrive. The Director, SME PMO & Strategic Execution will serve as the operational backbone of Mastercard's global SME business across the enterprise, ensuring priorities are translated into coordinated action and measurable outcomes. This role is responsible for driving cross-functional execution, governance, and accountability across the SME organization, partnering closely with senior leaders to align stakeholders, prioritize investments, and maximize business impact. As a trusted advisor and chief integrator, the Director will establish the operating rhythms, performance management processes, and decision-making frameworks that keep strategic initiatives on track. The role requires a highly collaborative leader who can influence across a complex global matrix, anticipate risks and dependencies, and bring teams together around shared objectives. The ideal candidate combines strong business acumen with exceptional program management and stakeholder leadership skills.

Excelrecruitment
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M
Micron
📍 United States• Full-time
6 days ago

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is seeking a visionary, well-connected investor to lead Micron Ventures, the company’s corporate venture capital arm. This is a unique opportunity to shape how Micron engages with the next wave of innovation across AI, semiconductors, compute infrastructure, and adjacent technologies. The role will define Micron Ventures’ investment strategy, sector priorities, and portfolio construction in alignment with Micron’s corporate strategy and technology roadmap. This leader will own the full venture lifecycle, including thesis development, sourcing, diligence, valuation, structuring, negotiation, and executive-level investment recommendations. The role will also partner closely with Micron business units and technical leaders to turn investments into strategic value through pilots, commercial engagement, product collaboration, and market insight. Serve as the venture arm’s primary external ambassador across the founder, VC, and research communities, while acting as a trusted advisor to Micron’s executive leadership on technology shifts, competitive dynamics, partnership opportunities, and adjacent M&A themes. What We’re Looking For The ideal candidate will bring a Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, Statistics, Physics, Mathematics, Business administration, or related field along with 15&#43; years of experience in venture capital, corporate venture capital, growth investing, or corporate development, including at least 5 years in senior fund leadership roles.<

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N
7 days ago

NVIDIA DGX Cloud is an AI Factory designed to power the next generation of AI and industrial-scale breakthroughs. As a Principal Engineer for Security Architecture, within our Security Engineering organization, you will own a core security domain of the AI factory: the architecture, the paved road that delivers it, and much of the code underneath. You will hold the security design bar across DGX Cloud from inside the teams doing the building, and this is a founding seat on a new team. Security Engineering is a new organization at DGX Cloud, accountable for the security outcome of the platform, and Security Architecture is the function inside it that holds the design bar. Security here is fleet horizontal and stack vertical, so your work will cross every DGX Cloud engineering organization: you will embed with the teams building GPU clusters, control planes, and services, join their designs as a participant rather than an approver, and leave behind systems in which an entire class of risk is no longer possible. There is no architecture review board here and no approval queue. You are a senior IC with deep security domain knowledge, and the security bar holds because you helped set it and then helped ship it. What You Will Be Doing: Own a Security Domain End to End: Take architectural ownership of a core domain of DGX Cloud security, from the design through the system running in production. That could be tenant and GPU workload isolation, workload identity, infrastructure and network, supply-chain provenance, hardened baselines and patching, or deploy-time policy and admission control. Embed with the Teams Building It: Join the design early, write the code, and help land it. The posture is not &#34;you did this wrong.&#34; It is &#34;here are the considerations we need to meet, I will help, let's go to work.&#34; Build Paved Roads, Not

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