Senior Field Technical Support Consultant Jobs

Staff Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They are senior technical leaders who own ambiguous, high-impact problems that span customer engagements, product direction, and engineering execution. They are accountable not only for getting customers to production, but for using what is learned in the field to shape reusable product capabilities, technical strategy, and delivery quality across multiple teams. This role is best suited for engineers who want to combine hands-on technical depth with broad influence: defining or changing strategy when customer reality reveals a gap, guiding technical decisions across teams, and translating field insight into durable product and engineering improvements. We are looking to speak to candidates who are based in New York City, NY for our hybrid working model. Responsibilities Customer and business impact Own the most complex customer engagements and technical workstreams, especially where the problem, solution, or path to production is ambiguous Build deep understanding of customer architecture, business goals, constraints, and definition of success, and use that understanding to shape the technical approach rather than only execute within a predefined one Act as a trusted technical counterpart to customer’s engineering leaders, internal product and engineering leaders, and executive stakeholders when navigating complex tradeoffs, risks, and priorities Technical leadership and execution Lead architectural design for customer-facing solutions and platform capabilities within the FDE domain, balancing hands-on implementation with technical decision-making across multiple t

Distinguished Technologist - Principal Architect, Platform Security and Firmware Systems Description - HP is seeking a senior technical leader to serve as a lead architect for hardware rooted Platform Root of Trust for HP's commercial PC platform. In this role, you will be responsible for envisioning, defining, and driving the architecture of hardware, firmware, software, and cloud-integrated security capabilities that protect HP commercial PCs from current and emerging threats. You will also work across the hardware and security architecture teams, collaborate with HP's Security Research Labs, Firmware (BIOS) team, our security business that creates and deploys industry leading enterprise security and manageability solutions, product management, manufacturing, supply chain, customer enablement, and field organizations to create cohesive system solutions that deliver unique customer value. This position requires deep expertise in embedded systems, platform firmware, hardware, security, device manageability, and PC system architecture. The role also requires the ability to translate complex technical capabilities into customer-relevant value propositions and to influence internal and external stakeholders without relying solely on formal authority. Responsibilities Serve as principal architect for HP Endpoint Security Controller roadmap, associated hardware and firmware based capabilities, cryptographic identity, attestation, secure communication, event logging, and future controller generations. Define and evolve HP Sure Start architecture and related firmware resilience capabilities, including hardware-enforced firmware authenticity, recovery, update, and protection mechanisms. Drive secure BIOS and firmware configuration management strategies, including HP Sure Admin ecosystem capabilities, key management, zero-touch provision

Job Details: Job Description: As a Senior Power and Performance (PnP) Engineer, you will be responsible for PnP product execution focused on measurements, analysis, and projections/estimates of Intel's unlaunched notebook and desktop products. Based on your technical knowledge of both Intel and the competition, you will help influence OEM customers, internal marketing teams, internal engineering teams, debug Intel silicon/platform on PnP issues, and be an integral part for Intel product launches. Core responsibilities to include following: Measure, analyze, and debug workloads to call out any power and/or performance gaps and close with internal engineering teams/architects Measure and analyze SoC/CPU and platform power on a rail by rail basis and debug any issues/gaps Align with other internal engineering teams and architects to ensure there is consensus on power and performance projections/estimates/measurements for both internal and external communication Guide, educate, and influence internal engineering teams, field account teams, and marketing teams on power and performance positioning of Intel products Create power and performance estimates on upcoming Intel products based on workloads to aid marketing decisions and help set internal KPI targets Own the publication of the Power Performance Guide (PPG) collateral to help guide OEM customers Bring up full test platform to enable both power and performance measurements including setup, calibration, and measurements. Qualifications: You mus

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Summary: As a Principal Software Engineer at Appian, you will be the primary technical strategist, responsible for shaping the architectural foundation of our platform. Your role involves anticipating future challenges and implementing innovative solutions today. You will drive complex cross-functional initiatives, ensuring Appian remains a leader in the low-code and automation industry. Responsibilities: Define the long-term architectural vision and governance for the Appian platform. Identify systemic technical risks and lead task forces to resolve architectural bottlenecks. Develop internal tools and SDKs to simplify infrastructure and enhance developer productivity. Conduct deep-dive troubleshooting for complex production issues. Promote AI-native engineering practices and integrate AI features into the platform. Lead the development of core platform libraries and high-risk prototypes. Participate in the Architectural Guild and review high-impact design documents. Mentor lead and senior engineers, and represent Appian in the tech community. Ensure operational resilience with self-healing and highly available systems. Required Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. 15+ years of software engineering experience, with significant experience in architecting large-scale distributed systems. Strong understanding of data structures, algorithms, and design patterns. Proven transformational leadership in technological migrations or strategies. Expertise in Java and Cloud-Native ecosyst

About the role We’re looking for a hardworking, driven individual with superb energy, passion and initiative for growing business within existing accounts. The (Senior) Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth. We are looking to speak to candidates who are based in Singapore for our hybrid working model. What you will be doing Proactively, identify, qualify and close a sales pipeline Own and drive business within the Thailand market Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services and Customer Success team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you bring to the table 10+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on expanding new accounts Deep domain expertise and a robust network within the Thailand (Banking & FSI sector preferred) Demonstrated ability to sell into new lines of business within open accounts and run a complex sales process A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled in building business champions Thai native and fluent in English Ability to attend the office 3 days per week Driven and competitive. Possess a strong desire to be successful Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with databases, develops and open source technology a plus Things we love Passionate abo

About the Team OpenAI’s Education team is building products that advance how people learn with AI. The team works across higher education institutions, K-12 districts, and country-level partnerships, including applied research on how AI affects learning and cognitive outcomes. The team owns owns ChatGPT Edu, ChatGPT for Teachers, and related product/research work. The team partners closely with go-to-market, research, Consumer Learning, and model teams to turn education-specific insights into product experiences that can improve ChatGPT more broadly. Some of our recent work: New Education Plugins for ChatGPT Work and Codex New tools for understanding AI and learning outcomes Education for countries Advancements in higher education Early product work - Introducing Study Mode About the Role We’re looking for a hands-on Tech Lead Manager to lead and manage a team of senior full-stack engineers building AI-native learning experiences in ChatGPT. This person will combine technical execution, product judgment, and people leadership: they will write and ship code, manage engineers, and help shape the product direction for how students and Educators use AI. In This Role, You Will Lead and manage a team of three senior full-stack engineers. Build product experiences for ChatGPT Education, ChatGPT for Teachers, and AI-native learning workflows. Partner with research teams on field studies, randomized control trials, classifiers, data pipelines, and cognitive-outcome measurement. Collaborate with Consumer Learning and model teams to translate education insights into broader ChatGPT behavior and product improvements. Drive execution across product, engineering, research, go-to-market, and partner teams. Help define product strategy, priorities, and delivery plans for a new product pod. You Might Thrive In This Role If You Have several years of direct people-management experience with engineers. Are still highly technical and comfortable doing IC engineering work. Have strong pr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: A senior engineering professional who independently applies advanced knowledge to complete complex assignments, who leads the design and development of complex software code, unit tests and integration tests for a subsystem. MAIN RESPONSIBILITIES • Leads, is accountable for, and serves as the technical subject matter expert for the engineering design and implementation for one or more software features, identifying process issues and recommending corrective measures. • Defines feature evolution, branching, integration and deployment strategy. • Defines structure of the source code files. • Ensures successful integration. • Implements hardware/interface simulation. • Analyzes user needs, product requirements, software requirements and provides input to stakeholders Education Level Major/Field of Study or Equivalent: Bachelors Degree (± 16 years) Experience/Background Minimum 6 years Minimum 6 - 12 Years of experience The base pay for this position is $99,300.00 – $198,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Product Development DIVISION: ONCO Cancer Diagnostics LOCATION:<

About the Role: The Machine Learning team at Tubi drives the innovation behind personalized user experiences. With the largest inventory in the industry and hundreds of millions of viewers, we tackle problems in the space of recommendations, search, content understanding and ads optimization that shape the future of streaming. We are seeking a highly skilled Staff Machine Learning Engineer to contribute to transformative projects in video personalization. In this role, you will design and implement advanced algorithms and systems to improve our personalization strategy. As a senior technical expert, you will tackle complex problems in machine learning at scale, collaborating closely with cross-functional teams to develop and optimize machine learning-driven solutions. This is a hybrid role in our Toronto office. What You'll Do: Lead the design, development, and implementation of advanced recommendation systems and algorithms for a global audience Conduct deep dives into algorithmic components and systems, ensuring that models are optimized for both performance and scalability across multiple regions and product areas Build and deploy high-impact robust ML pipelines, including data extraction, feature development, model training, testing, and deployment Continuously monitor, evaluate, and optimize the performance of deployed models, ensuring they meet business goals and provide high-quality user experiences. Work closely with Product, Engineering, and Data Science teams to align on product requirements, set expectations, and deliver machine learning-driven solutions that improve user engagement Your Background: 8+ years of industry experience building production Machine Learning systems MSc or Ph.D. in Computer Science, Machine Learning, Statistics, Mathematics, or a related field Experience with deep learning technologies for recommendation systems, including TensorFlow, PyTorch, or similar frameworks Proficiency in building and deploying full-stack machine le

The Team + The Role Pendo’s GTM Enablement function builds the playbook, systems, and reinforcement loops that help customer-facing teams perform consistently and measurably. The team partners across Sales, Customer Engineering, Revenue Operations, and GTM AI Operations to translate strategy into field behavior that improves revenue outcomes. As Senior Director, GTM Enablement, you will own the enablement operating system for Pendo’s Revenue organization. You will scale Command of the Message reinforcement, build AI-native practice and certification loops, strengthen role-based onboarding, and connect enablement activity to measurable outcomes like ramp time, attainment distribution, pipeline quality, and retention. This role leads a team across role architecture, technical architecture, GTM readiness, and program management, and partners directly with senior GTM leaders to drive decisions that stick. This is a role based in-office in Raleigh, New York, or San Francisco, or Remote in the United States. What this looks like day-to-day Command of the Message scale: Own the next phase of Pendo’s Command of the Message implementation, including reinforcement, manager accountability, AI-assisted practice loops, and certification cycles. Ensure all ramped Account Executives, Account Directors, and Customer Engineers achieve and maintain CotM fluency through Exec.com certification and continuous reinforcement. Manager enablement: Build manager-specific enablement tracks that make first-line and second-line managers active owners of change. Establish coaching accountability checkpoints, measure manager adoption, and ensure managers can coach the methodology in deal reviews and field interactions. AI-native reinforcement: Design r

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Senior Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. This role is part of the Worldwide Field Operations Commercial Solutions Engineering team and can be based remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth Proactively grow and maintain deep knowledge for all Smartsheet products, services, and compe

About the role We’re looking for a smart, hardworking, driven individual with superb energy, passion and initiative for growing and managing business within Israel's booming Financial Services Industry. The Senior Enterprise Account Executive, Growth (FSI) role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth. We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model. What you will be doing Proactively, identify, qualify and close a sales pipeline within the Tech Enterprise segment Strategically prospect into CTOs, VP Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects, Customer success teams and work closely with the Professional Services team to achieve customer satisfaction Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you bring to the table 4+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on closing net new logos and expanding accounts. Demonstrated ability to open new accounts and run a complex sales process with deep Tech Enterprise experience A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled in building business champions Driven and competitive. Possess a strong desire to be successful Fluent in English & Hebrew Must live in territory Things we love Passionate about growing your career in the largest market in software (database) Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with databases, AI, develops and open source technology a plus Why join now MongoDB prides themselves in the development of each of our new hir

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Staff Product Marketing Manager, Access Management and Security Identity is how organizations unlock AI safely. At Okta, we build the trusted, neutral infrastructure that lets every enterprise embrace this new era with confidence. This is career-defining work for builders and owners who move with urgency and execute with excellence. Reporting to the Senior Manager of Product Marketing, you will be the product marketer for the secure-access layer that makes Okta indispensable to the largest enterprises in the world. Your charter is to elevate identity from a sign-in utility to the control plane for security in the AI era. You will do tis by pairing deep technical credibility with executive-grade storytelling across strategy, content, and field execution. The ideal candidate will be a unique blend of technologist and business strategist—someone who can dive deep into technical architecture while crafting portfolio-level value propositions that resonate with both CISOs and practitioners. Beyond strategy and content, you must be a self-motivated, execution-oriented individual who stays focused on delivering outcomes in a fast-paced environment. What you’ll be doing Strategic GTM for core and hybrid access Build and execute the go-to-market strategy for Okta's foundational access services — including secure access to hybrid and on-premises business-critical applications — positioning them as an essential pillar of Zero Trust and AI security. Define the ma

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft Business's products and decision-making. We're looking to hire a Data Analyst to build the tools and analytics that drive revenue for the sales organization behind Lyft's B2B portfolio — a multi-billion-dollar book of business spanning healthcare, business travel, corporate commute, automotive, and transit. This team has real say in what gets built. You will be the analytical partner to our Sales and account teams — someone who can translate findings into a clear narrative for both technical and non-technical audiences. Responsibilities: Build the tools and analytics sales leaders use to grow their accounts — pacing views, account-health signals, territory and segment views that change what a rep or manager does next Field requests from Sales, Product, Finance, Legal, leadership, and external stakeholders, and decide what's worth building, what's worth a sharp piece of analysis, and what's out of scope Build and maintain production data pipelines, and automate recurring workflows, with documentation and validation clear enough that a teammate — or an AI agent — can use them without asking you first Define what the team's core metrics mean and where they live, so every dashboard, report, and tool returns the same answer to the same question Contribute to the internal tools and semantic layer — prompts, context, and guardrails — that let stakeholders query B2B data in natural language and trust what comes back Translate insights into a cohesive narrative and present technical findings to senior leadership and non-technical audiences Experience: Degree (or related work experience) with a focus in analytics, statistics, economics, computer science, or other quantitative fields 3+ years of experience in a data analytics or business intelligence role, ideally supporting a sales

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft Business's products and decision-making. We're looking to hire a Data Analyst to build the tools and analytics that drive revenue for the sales organization behind Lyft's B2B portfolio — a multi-billion-dollar book of business spanning healthcare, business travel, corporate commute, automotive, and transit. This team has real say in what gets built. You will be the analytical partner to our Sales and account teams — someone who can translate findings into a clear narrative for both technical and non-technical audiences. Responsibilities: Build the tools and analytics sales leaders use to grow their accounts — pacing views, account-health signals, territory and segment views that change what a rep or manager does next Field requests from Sales, Product, Finance, Legal, leadership, and external stakeholders, and decide what's worth building, what's worth a sharp piece of analysis, and what's out of scope Build and maintain production data pipelines, and automate recurring workflows, with documentation and validation clear enough that a teammate — or an AI agent — can use them without asking you first Define what the team's core metrics mean and where they live, so every dashboard, report, and tool returns the same answer to the same question Contribute to the internal tools and semantic layer — prompts, context, and guardrails — that let stakeholders query B2B data in natural language and trust what comes back Translate insights into a cohesive narrative and present technical findings to senior leadership and non-technical audiences Experience: Degree (or related work experience) with a focus in analytics, statistics, economics, computer science, or other quantitative fields 3+ years of experience in a data analytics or business intelligence role, ideally supporting a sales

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: • Working closely with vertical product managers/ business leads to understand product use cases, customer journeys, business applicability and impact of each use case. • Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables • Make sure that clear, simple, and technically sound decisions are made • With your strong domain knowledge of lending platforms, we expect you to provide your subject matter expertise in requirements solutioning • Ability to work with multiple stakeholders / senior management / cross-functional teams to influence them for quicker decisions, manage sudden technical roadblocks and be able to clear them • Lead product team processes (Agile/Scrum) and manage expectations and track roadmap regularly • Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). Superpowers that will help you succeed in this role: • Exp should be in between 8-13 years, out of which minimum 8 years in product management. • Bachelor’s degree in engineering, computer science and/or related field • Professional experience in a product management or analytical role with hands on experience in banking processes • Having deep understanding of Lending and LMS (Loan Management System) Platform(s) in Product Managem