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Senior Field Technical Support Consultant Jobs

7,342 active opportunities · Updated for October 2026

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Explore current senior field technical support consultant jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Datadog
📍 Massachusetts• Full-time• From $192K/yr
1mo ago

About Datadog: We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. You will: Solve a scaling bottleneck in a critical service Deploy a new feature to production, progressively rolling it out with feature flags Investigate and fix a production issue from a service your team owns Design a way to scale up a service for more traffic With your team, plan the most important projects to work on next Who You Are: You have significant experience in one or more languages You value code simplicity and performance You can design architecture to solve problems at high scale You have a BS/MS/PhD in a scientific field or equivalent experience You want to work in a fast, high-growth startup environment that respects its engineers and customers You have demonstrated ability to use AI coding tools in day-to-day workflows and build, validate, and refine AI-generated output in products You can design AI Backend systems, with awareness of quality, cost, and latency tradeoffs 6+ years of experience Bonus points: You've worked at high scale with systems like Redis, Cassandra, Kafka You wrote your own data pipelines once or twice before You have a strong background in statistics You have significant experience with Go, C, or Python You’re excited about leveraging AI tools to enhance how you code, solve problems, and build – or eager to learn how You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products Datadog values people from all walks of life. We understand not everyone will meet all the above qualificat

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Datadog
📍 Massachusetts• Full-time• From $192K/yr
1mo ago

Distributed Systems engineers at Datadog design, implement and run in production the foundational platforms powering our applications. Your data pipelines will ingest, store, analyze and query in real-time billions of events per second from companies all over the globe. The platforms are optimized for durability, high availability, low latency, internet-scale footprint and operability. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Build fault-tolerant, horizontally scalable solutions running in multi-tenant environments Write in Go, Java Rust or C++, amongst other languages Use Kafka, Redis, Cassandra, Elasticsearch and other open-source components Own meaningful parts of our service, have an impact, grow with the company Who You Are: 6+ years of experience You have a BS/MS/PhD in a scientific field or equivalent experience You have significant backend programming experience in one or more languages (Go, Java, Rust, C++) You have been exposed to working on problems (high durability / low latency /…) You can get down to the low-level when needed You care about simple designs and performance You want to work in a fast, high-growth startup environment that respects its engineers and customers You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output. Bonus: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products. This job is available in various departments within our company; to conform to US export control regulations, some of these roles may require candidates to be eligible for any required authorizations from the US government. Datadog values peo

javaredisai
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1mo ago

We are building the best platform in the world for engineers to understand, scale, and protect their systems, applications, and teams. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, application tracing, and security insights for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way . At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Solve a scaling bottleneck in a critical service Deploy a new feature to production, progressively rolling it out with feature flags Investigate and fix a production issue from a service your team owns Design a way to scale up a service for more traffic With your team, plan the most important projects to work on next Who You Are: You have significant experience in one or more languages You value code simplicity and performance You can design architecture to solve problems at high scale You have a BS/MS/PhD in a scientific field or equivalent experience You want to work in a fast, high-growth startup environment that respects its engineers and customers You’re excited about leveraging AI tools to enhance how you code, solve problems, and build – or eager to learn how You have demonstrated ability to use AI coding tools in day-to-day workflows and build, validate, and refine AI-generated output in products You can design AI Backend systems, with awareness of quality, cost, and latency tradeoffs Bonus: You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products Datadog values people from all walks of life. We understand not everyone will meet all

aigorust
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Datadog
📍 Spain; Paris, France• Full-time
1mo ago

Datadog’s Partner Marketing Team is looking for a Senior Partner Marketing Manager to drive strategic marketing initiatives with our Cloud Service Providers and Channel Partners in EMEA. In this role, you will own and execute marketing programs designed to increase partner engagement, generate leads, and expand awareness of Datadog’s solutions within the cloud provider and channel ecosystem. This position offers a high-impact opportunity to collaborate with cross-functional teams and senior leadership while shaping Datadog’s presence with our ecosystem of partners. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute regional partner marketing programs, including webinars, demand generation campaigns, enablement sessions, industry events, and social media initiatives to drive engagement. Set cross-team strategy and execute plans, working cross-functionally across product, demand gen, and partnerships teams — often in ambiguous, fast-changing environments. Drive coordinated field alignment, co-sell motions, and partner-led pipeline with AWS, Google Cloud and Microsoft Azure Understand and work within regions and stakeholders across the South EMEA region to build the partner ecosystem Track and analyze the effectiveness of partner marketing initiatives, reporting on key performance metrics through internal and external quarterly OKRs to ensure continuous optimization. Translate partnership data into clear ROI narratives for leadership and client/partner audiences.This includes presenting partnership marketing strategies and results to stakeholders while demonstrating clear ROI and strategic value Build and own our EMEA presence at global conferences like AWS Reinvent, DASH and Google Cloud Next Who You Are:

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Mongodb
📍 Palo Alto• Full-time• From $126K/yr
1mo ago

About Voyage AI Team at MongoDB Voyage AI team in MongoDB is building a best-in-class, general-purpose, domain-specific, and fine-tuned embedding models and rerankers to enable accurate, efficient unstructured data search and retrieval for RAG, recommendation, semantic search, and more. It is backed by a strong team of AI researchers from Stanford, MIT, Berkeley, Princeton, and CMU, who have conducted over five years of cutting-edge research on training embedding models. Voyage AI was acquired by MongoDB recently, and is now integrating the SOTA embedding models with MongoDB's data platform to create powerful end-to-end solutions. Position Overview We are seeking a Senior Research Scientist to join our team and contribute to the development of next-generation AI models. This position offers a unique opportunity to work on challenging problems at the intersection of machine learning research and practical deployment of large neural networks. We are looking to speak to candidates who are based in Palo Alto for our hybrid working model. Responsibilities Conduct cutting-edge research in artificial intelligence, from frontier LLMs to embedding models and rerankers Innovate in next-generation information retrieval and LLM agent paradigm Collaborate closely with other research scientists and research engineers as well as peers across the organization Qualifications PhD degree in Computer Science or related field Strong background in machine learning, deep learning, and natural language processing Familiarity with training distributed training of neural networks for language and visual understanding What We Offer Opportunity to work on real-world problems at the cutting edge of AI research Opportunity to utilize research vision to innovate the entire company and make real-world impact Exposure to the full lifecycle of AI model development, from research to production Our compensation (base + equity) for this position is competitive with frontier AI labs About MongoDB

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AI frameworks like LangChain, LlamaIndex, and n8n are quickly becoming the default way developers build with AI — and MongoDB wants to be the data platform that shows up everywhere they build. As part of the AI Builders Experience (ABX) org, we're standing up a brand new engineering team in Gurugram to make that happen, and we're looking for Senior Software Engineers to be among its founding members. The team owns the connective layer between MongoDB and third-party AI frameworks, platforms, and tools — the integrations that let developers use MongoDB effectively with the AI stack they've already chosen. That means shipping into some of the fastest-moving open-source ecosystems in tech, working mostly in Python and TypeScript, and partnering with the Database Experience (DBX) org when an integration needs new driver, platform, or product capability underneath it. This is a self-sufficient team by design. You and your engineering manager will be based in Gurugram, and the group is set up to own its area end to end: to decide how integrations get built, tested, released, and maintained, without waiting on another time zone to unblock the day-to-day. You'll work closest with the engineers sitting next to you, pairing on hard problems, reviewing each other's code, and dividing up a broad portfolio, while collaborating with product, partners, field teams, and open source maintainers as the work requires. You'll integrate with fast-moving, often unproven technologies, make pragmatic calls in the face of ambiguity, and own high-visibility projects with minimal guidance. Priorities can shift week to week based on framework changes, customer demand, and partner needs, so we're looking for product-minded engineers who thrive on autonomy and take pride in shipping. Much of your work will happen in public: sending pull requests to upstream repositories, working through external maintainer review cycles, and representing MongoDB in developer communities. MongoDB engineering team

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1mo ago

We are looking for an inspiring, results-oriented Senior Director, to manage the AWS Cloud Specialist team in EMEA. This is a high impact and quota carrying role leading our strategic partnership with AWS. This individual must have credibility at the Executive level to build relationships with senior stakeholders at AWS and MongoDB. This individual will own the 360 partner strategy with AWS in EMEA, and will be responsible for leading their team to generate incremental pipeline via our cloud partnerships, growing deal size, accelerating sales cycles, and closing business leveraging our partner programs. Must have the ability to commute into a central office location on a regular basis.The role will work closely with AWS & MongoDB Sales Leadership, Solution Architects, Marketing, and Sales Operations, all geared towards the success of the region. We are looking to speak to candidates who are based in London for our hybrid working model. Responsibilities Develop, coach, and manage the Cloud Partner Specialist team to achieve regional business objectives and partnership goals Build & cultivate Executive-level relationships between AWS & MongoDB to create strategic alignment and close large-scale business Define and execute a robust EMEA 360 strategy with AWS to proactively prospect, identify, qualify, and develop a sales pipeline to and through our cloud partners Report to the VP WW Cloud and own all strategic and operational aspects of the AWS relationship Drive and oversee large and strategic deals in partnership with the MongoDB field sales, partners, and AWS sales teams Interlock with the Global Cloud Program team for backup, support, and pipeline generation Own the team's Quota for generating new business and uncovering new workloads/logos via cloud partners Ensure the team generates strategic joint pipeline with AWS and effectively supports the direct sales force on defined end-user sales pursuits Forecast co-sell Net ARR (Annual Recurring

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We’re looking for a hardworking, driven individual with superb energy, passion, and initiative for new business acquisitions. The Senior Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. MongoDB is always changing and innovating — not only in our technology but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. We are looking to speak to candidates who are based in Mumbai for our hybrid working model. Responsibilities Proactively prospect, identify, qualify and develop a sales pipeline ● Close business to meet and exceed monthly, quarterly, and annual bookings objectives Build strong and effective relationships, resulting in growth opportunities ● Participate in our sales enablement training, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs Work closely with the Professional Services team to achieve customer satisfaction Requirements BA/BS required 5+ years of field experience in quota-carrying experience in a fast-paced and competitive market with a focus on new business 10+ years of SaaS sales experience. Demonstrated ability to articulate the business value of complex enterprise technology A track record of overachievement and hitting sales targets Skilled in building business champions and running a complex sales process ● Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challeng

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Okta
📍 San Francisco, California• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the team As the leading independent identity provider for the enterprise, Okta is on a mission to build a world-class brand. Driving that mission is the Brand & Creative team: a dynamic group of designers, writers, strategists, and producers who bring the Okta brand to life across every touchpoint. A key part of our strategy is the work of our Brand & Experiences Creative team, which is crafting a powerful experiential design system to scale across physical and digital environments globally. We are seeking a visionary Senior Designer to help lead this charge, shaping the future of how people interact with the Okta brand in tangible, memorable ways. About the role As a Senior Experiences Designer, you will play a pivotal role in conceptualizing and producing high-impact event and spatial activation creative. You will help shape how the world engages with the Okta brand across our most important platforms—from flagship events like Oktane and Showcase to our major third-party and field event presences around the globe. We are looking for a world-class creative who’s also a natural collaborator and communicator. The ideal candidate can

awsgitrest
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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a strategic, high-energy Senior Cloud Partner Sales Manager to scale our co-sell ecosystem with Amazon Web Services (AWS) and Microsoft (Azure). In this role, you won't just be managing partnerships—you will be a critical growth engine. You will act as the vital bridge between New Relic’s internal sales leadership and our cloud partner counterparts. Your primary mission is to build deep relationships, align go-to-market (GTM) strategies, and execute high-velocity co-sell motions that directly accelerate pipeline and revenue growth. What you'll do GTM Strategy & Sales Alignment Bridge the Gap: Serve as the primary liaison between New Relic’s internal sales leadership (AVPs, RVPs, and Account Executives) and AWS/MSFT partner sales teams. Co-Sell Execution: Drive the day-to-day co-sell motion, mapping accounts, identifying new logos, and accelerating existing deals via AWS Marketplace and Azure Marketplace. Pipeline Generation: Build and execute regional partner plans that generate qualified pipeline, leveraging cloud provider funding programs, incentives, and credits. Relationship & Alliance Management Build Cloud Networks: Cultivate deep, trusted relationships with AWS and MSFT Partner Development Managers (PDMs), Cloud Account Managers, and field sales leadership. Evangelism: Educate cloud partner sales teams on New Relic’s value proposition, ensuring we are top-of-mind for cloud migration, modernization, and observability init

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Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a driven Sales Enablement Manager to support our growing sales function in Japan. This role will help shape and scale regional enablement strategy and roadmap, partnering closely with Japan Sales leadership and cross-functional stakeholders to identify market-specific needs and deliver impactful programs. You’ll adapt global onboarding and enablement initiatives for Japan, ensuring they reflect local buyer expectations, sales motions, and cultural nuance. You’ll build practical tools and content that improve seller productivity, strengthen pipeline generation and deal progression, and drive consistent execution across the region. This is a full-time hybrid role based out of our Japan hub. What you’ll do at Figma: Partner closely with Global Sales Enablement and Japan Sales Leadership to design, build, and execute enablement programs for Japan Diagnose where reps and managers need the most support across pipeline generation, deal progression, and deal execution Adapt and regionalize global programs, content, and frameworks for the Japan market, balancing consistency with local relevance Build repeatable sales motions, processes, playbooks, and manager-facing tools that help the field execute more effectively Produce, curate, and maintain enablement content and assets that reflect regional priorities and market nuance Program manage ongoing sales trainings and enablement initiatives across Japan Facilitate effective in-person and virtual training sessions, workshops, and deal-ba

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Peloton
📍 Woodinville• Full-time• From $139.8K/yr
1mo ago

ABOUT PELOTON At Peloton, We empower people to live fit, strong, long, and happy lives. We use technology and world-class instruction to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We're a team of talented and passionate individuals who are committed to innovation and creating exceptional user experiences. We are seeking a highly motivated and skilled Senior Electrical Engineer to join our Hardware Engineering team and contribute to the next generation of connected fitness products. YOUR DAILY IMPACT AT PELOTON Design and develop electrical systems and circuits for new and existing Peloton products, including consumer electronics, motor controls, power supplies, and sensor integration Conduct rigorous testing and validation of electrical designs to ensure they meet performance, reliability, and safety standards (e.g., UL, CE, FCC). This involves debugging hardware, analyzing test data, and implementing design changes as needed Work closely with cross-functional teams, including mechanical engineering, firmware, software, and industrial design, to integrate electrical systems seamlessly into the final product Collaborate with our manufacturing partners to ensure designs are manufacturable, and provide support during production ramp-up Stay current with emerging technologies and industry trends to drive innovation and continuous improvement in our products YOU BRING TO PELOTON A Bachelor's degree in Electrical Engineering or a related field. A Master's degree is a plus 5+ years of experience in electrical engineering, with a strong background in power systems, power supplies, and consumer electronics development Deep understanding of power systems, AC and DC motors, and line-connected appliance designs Strong experience in both internal and joint development work, working with overseas JDM and CM partners Understanding of regulatory requirements, including design for UL and CE safety and EMC requirements

redisawsgit
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Discord
📍 San Francisco Bay Area• Full-time• $220K – $275K/yr
1mo ago

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We are looking for a Senior Software Engineer specializing in Machine Learning to join our Revenue ML team at Discord. This team partners with our revenue product groups, focusing on both consumer revenue and our emerging Ads initiative. This role will specifically contribute to our Ads ML efforts, helping to build and scale ML capabilities in areas such as ads measurement, targeting, and delivery ranking. As part of this team, you will play a critical role in developing foundational ML models that enhance ad relevance, optimize performance, and drive revenue. This is a unique opportunity to work on an early-stage Ads ML platform and have a direct impact on the business's success. Our tech stack includes Python, ML frameworks like PyTorch and TensorFlow, large-scale data infrastructure, and real-time ad-serving technologies. What You'll Be Doing: Design, develop, and deploy machine learning models for ads targeting and ranking. Develop sophisticated ML solutions such as identity graph to enhance ad targeting. Build and optimize ad ranking models to serve the most effective ads based on campaign objectives (e.g., app installs, link click). Improve ads targeting and ranking by leveraging both on-platform and off-platform signals. Collaborate cross-functionally with product, engineering, and business teams to define and execute on the Ads ML roadmap. Scale our ML infrastructure to support an increasing number of concurrent ad campaigns while ensuring low-latency decision-making. Drive research and implementation of state-of-the-art ML techniques in the field of online advertising. What You Should Have: 5+

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Dropbox
📍 Canada Select Locations• Full-time• Remote• From C$130.5K/yr
1mo ago

Role Description We’re looking for a n experienced Compensation Business Partner to join our Compensation Team. We collaborate with HR partners and business leaders to d esign and implement compelling compensation prog rams . We advise on complex compensation matters with in-depth analytics and strategic alignment to business goals. In this role, y ou will be client-facing and serve as a trusted partner to senior leadership t o support their unique needs. Responsibilities Drive Dropbox’s compensation philosophy, design and programs for your client teams . Build a consultative and collaborative relationship with HR business partners , business leaders , and executive leadership on compensation programs evolution and compensation initiatives. Act as a trusted advisor on compensation decisions. Support decisions with sound judgement and data-backed recommendations. Proactively r esearch compensation best practices and trends . P erform analysis on effectiveness, competitiveness and fairness of existing programs. Present findings and thoughtful alternative solutions that are aligned with Dropbox’s philosophy. Contribute to the design, delivery, and continuous improvement of enterprise-wide compensation programs and processes, including job architecture, market benchmarking, compensation review cycles, and global compensation practices. Design and implement programs with an understanding of fulfilling business need and impact on global employee base. Build and d eliver compensation - related training and education materials to your client teams. Work with the R ecruiting team to deliver a delightful new hire process by applying Dropbox compensation policies in fair and equitable ways . This includ es new hire offer package consultation to ensure alignment to market and internal peers . Requirements BA/BS in related field 7+ years of experience in-house or advising, preferably for the technology industry or compensation consulting firm Experience with job evaluation

REMOTEsqlaigo
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Dropbox
📍 - Ireland; Remote - United Kingdom• Full-time• Remote• From £132.2K/yr
1mo ago

Role Description As an Account Executive on the Growth team, you will play a key role in helping Dropbox evolve how we go to market as we expand into newer products like Dash. This role goes beyond traditional account expansion. You’ll be responsible for building and scaling how we sell across new use cases and buying centers within our install base and with net new customers. You’ll work through ambiguity to identify what resonates with customers, what drives real outcomes, and how we can create repeatable success. You will operate at the intersection of execution and problem-solving, closing business while helping shape our sales motion, messaging, and approach. This is an opportunity to have a direct impact on how Dropbox grows its next generation of products, with high visibility across GTM leadership. Responsibilities Own the full sales cycle from pipeline generation through close and renewal within your territory Build pipeline from scratch by prospecting into new teams, departments, and executive stakeholders Expand beyond existing motions to uncover new use cases and opportunities Consistently generate pipeline through outbound efforts, account mapping, events, and partner collaboration Forecast accurately and manage pipeline to consistently meet or exceed revenue targets Lead strong discovery to uncover customer challenges, priorities, and desired outcomes Apply structured qualification and value-selling frameworks (e.g., MEDDICC, SPICED) to advance deals Clearly articulate business impact and position Dropbox solutions around outcomes, not features Drive deal momentum by building urgency, aligning stakeholders, and establishing clear next steps Contribute to evolving GTM strategy by refining ICP, messaging, and use cases (e.g., Dash) Collaborate cross-functionally and bring insights from the field to influence Product and GTM Requirements 6+ years of B2B SaaS sales experience, ideally in early-stage, new product, or evolving GTM environments. Proven abilit

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