Senior Lead Localization Operations Program Manager Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are hiring a Business Systems Lead to own the sales technology behind Lyft Ads. As the senior technical owner of the Lyft Ads CRM and commercial systems, you will lead solution design across Salesforce and the connected ad-sales stack and own the architecture for how ad deals move from opportunity through order management and billing. You will work alongside a team of Salesforce engineers and partner closely with Ads Sales, Sales Operations, Ad Operations, Finance, Legal, and the Media engineering teams. This is a hands-on leadership role for someone who knows ad-sales operations and can build the systems that run them. Responsibilities: Own the Salesforce architecture for the ad-sales lifecycle, from lead sourcing and opportunity creation through Order Management System (OMS) integration, contract execution, delivery reconciliation, and billing. Identify problems and opportunities across the Ads sales technology stack and shape them into scoped, funded initiatives. Lead requirements with Ads Sales, Sales Operations, Ad Operations, Finance, and Legal partners, and translate them into functional and technical designs. Own the integrations that connect Salesforce to the ad-sales ecosystem, including order management and contract systems, the ad server, and billing, through middleware such as Workato or Boomi. Drive AI best practices across the Sales Technology team, modeling effective usage and ensuring all AI-generated output meets Lyft's standards for quality, security, and performance. Guide the evolution of the Ads CRM platform, including the media-specific data model (agency, advertiser, and brand hierarchies, insertion orders, and flights) and own the Ad Sales Technology roadmap . Lead contract lifecycle management for Ads, including intake automation and Salesforce integration. Remain h

At Lyft, our mission is to improve people's lives with the world's best transportation. To accomplish this, we start with our community by creating an open, inclusive, and diverse organization. About the Team The Risk Tech engineering organization is committed to tangibly reducing accident frequency, saving lives, and managing costs to enhance the safety and affordability of rides. Claim Management is a core financial function for Lyft. Each claim touches complex workflows, multiple stakeholders, sensitive data, financial reserves, regulatory processes, and significant financial liabilities. This role offers the opportunity to define a leading claims management system for the industry. Our vision is to establish a single, Unified Risk Platform where comprehensive claims workflows across all business lines are efficiently administered, communications are consolidated, and data is structured to facilitate data-driven insights and decisions.This enables cost-efficient claims operations, mitigates risks and expenses as Lyft scales, and ensures people receive assistance proactively and accurately. About the Role We are seeking a Senior Software Engineer to contribute to the technical direction, drive architectural decisions, and lead the development of a highly reliable, scalable, and intelligent Risk Management Information System that powers our insurance platform. You will collaborate with passionate colleagues from Engineering, Data Science, Product and Claim Operations to deliver end-to-end solutions. Responsibilities: Define and drive the long-term technical roadmap for claims management systems, aligning priori

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With a billion rides per year and counting, Lyft is solving hard problems in a rapidly growing domain with a lot of data and creative solutions in Rider, Marketplace, Growth, and beyond. While traditional approaches to optimization and problem decomposition are sufficient to disrupt transportation, building a next-generation platform for low-cost, ultra-immersive transportation to improve people's lives warrants modern ML utilizing peta-byte scale data. Our highly motivated Machine Learning Engineers work on these challenging problems and define solutions to directly impact various aspects of our core business. If you are a critical thinker with experience in machine learning workflows and LLMs, passionate about solving business problems using data and working in a dynamic, creative, and collaborative environment, we are searching for you. We are seeking a Senior Machine Learning Engineer to join the Rider Applied AI team and lead the design, development, and deployment of state-of-the-art machine learning and artificial intelligence systems. This role requires a strategic thinker who can balance high-level system architecture with hands-on technical implementation. You will collaborate across teams to shape the future of ride-sharing by leveraging AI, Machine learning and Data science. Responsibilities: Model Development & Research: Design, build, and deploy machine learning models for real-time applications, including translating state-of-the-art research into production-ready solutions. System Design: Architect scalable, reliable ML pipelines that integrate seamlessly with existing backend systems. Innovation & Applied Research: Stay ahead of the curve by exploring emerging algorithms, technologies (such as LLMs and LLM-based applications), and frameworks — critically eva

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With a billion rides per year and counting, Lyft is solving hard problems in a rapidly growing domain with a lot of data and creative solutions in Rider, Marketplace, Growth, and beyond. While traditional approaches to optimization and problem decomposition are sufficient to disrupt transportation, building a next-generation platform for low-cost, ultra-immersive transportation to improve people's lives warrants modern ML utilizing peta-byte scale data. Our highly motivated Machine Learning Engineers work on these challenging problems and define solutions to directly impact various aspects of our core business. If you are a critical thinker with experience in machine learning workflows and LLMs, passionate about solving business problems using data and working in a dynamic, creative, and collaborative environment, we are searching for you. We are seeking a Senior Machine Learning Engineer to join the Rider Applied AI team and lead the design, development, and deployment of state-of-the-art machine learning and artificial intelligence systems. This role requires a strategic thinker who can balance high-level system architecture with hands-on technical implementation. You will collaborate across teams to shape the future of ride-sharing by leveraging AI, Machine learning and Data science. Responsibilities: Model Development & Research: Design, build, and deploy machine learning models for real-time applications, including translating state-of-the-art research into production-ready solutions. System Design: Architect scalable, reliable ML pipelines that integrate seamlessly with existing backend systems. Innovation & Applied Research: Stay ahead of the curve by exploring emerging algorithms, technologies (such as LLMs and LLM-based applications), and frameworks — critically eva

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. Our drivers and passengers entrust Lyft with their personal information and travel details to get where they are going and expect us to keep that data safe. Lyft's Customer Trust team ensures that appropriate security controls and data protections are applied to meet our compliance requirements and customer contractual commitments. We conduct security risk assessments, consult with organizational stakeholders, monitor and continuously improve Lyft's Information Security program, facilitate third-party security audits, work with engineering teams to implement, automate, and monitor security controls, develop policies, and advise on all matters related to information security assurance. We are looking for a highly motivated, organized, and detail-oriented individual to join our Customer Trust team. As a senior member of this team, you will own a portfolio of concurrent, multi-program compliance efforts and help ensure Lyft meets its enterprise promises and contractual commitments to customers on security and privacy across global markets. You'll manage relationships with external auditors and internal stakeholders, scale our program through efficient processes and automation, and serve as a trusted advisor on technical compliance matters spanning North America, the EU, and the UK. Responsibilities: Program & Audit Ownership Own and lead our ISO 27001 compliance program end-to-end, from certification planning and internal audit through surveillance cycles and Statement of Applicability updates Drive execution across our multi-program compliance portfolio spanning SOC 2, PCI DSS, HIPAA, and NIST CSF, alongside global and international frameworks including UK Cyber Essentials, Spain ENS, and emerging EU re

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Marketplace teams are at the heart of our products and decision-making, owning everything from rider pricing to driver earnings, incentives, and efficient matching. We’re looking for passionate, driven engineers to build systems that empower our riders and drivers to have the best transportation experience possible through prediction, adaptivity, and personalization. We’re looking for someone who is excited about working in a fast-paced, innovative, and impactful environment to create reliable solutions to distributed computing, ML, and data problems. The Pricing team is a centerpiece of Lyft’s Marketplace org, determining prices for all rideshare products and supporting new initiatives. We work with Product & Science to solve and implement complex pricing requirements, balancing the needs of riders, drivers, and the business goals. As an owner of one of the most critical flows in the company, you will work on a wide array of challenges such as latency-sensitive concurrency problems, large scale distributed systems, and experimentation. If you’re interested in playing a large part in demand / supply management and improving the Lyft customer experience, this could be a great fit for you. Responsibilities: Help define the roadmap and architecture based on technology and business needs Unblock, support, effectively communicate, and obtain buy-in across teams to achieve results Lead projects of multiple people from idea to positive execution Write clear, scalable and clear design documentation Write well-crafted, well-tested, readable, maintainable code Utilize your expertise in Python, Golang, AWS to deliver robust and scalable solutions Participate in code reviews to ensure code quality and distribute knowledge Proactively participate in resolving ongoing incidents Share your kno

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for a Senior Staff Technical Program Manager who brings exceptional technical and analytical skills to drive execution across high-impact product initiatives. Come be part of a team at Lyft focused on enabling and empowering engineering teams to deliver at scale. Technical Program Managers at Lyft drive cross-functional initiatives, leveraging strong leadership, planning, communication, and collaboration skills. Our TPMs are technically strong with deep product and software engineering experience. They are problem solvers who make things happen by setting clear goals and inspiring teams to deliver. TPMs at Lyft are both strategic and tactical, doing what it takes to successfully deliver top-priority programs that have a material impact on the business. This role will support product-facing teams within Rideshare, focusing initially on the Partnerships, Loyalty and Payments organization, where you will be responsible for helping them to create a singular loyalty offering that is accessible, emotional, rewarding, and which makes it simple to choose Lyft. You will collaborate with engineering, product, data science, design, analytics, and operations to drive iterative delivery that delights our riders and drivers. Responsibilities Lead cross-functional product initiatives from ideation through planning, execution, launch, and post-launch — ensuring alignment, accountability, and measurable outcomes at every phase. Provide hands-on support across all phases of the software development lifecycle, including project planning, resource allocation, progress tracking, risk mitigation, KPI ownership and measurement, and leadership communications. Partner with engineering, product, data science, design

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our mission depends on having a digital representation of the physical world - a map with all routing related (real-time) information. This is what makes Lyft different from many products: our products don’t just facilitate online interactions, they facilitate dynamic, real-world ones. Without mapping services, none of these real world interactions between people and transport can happen. We are hiring a Senior Software Engineer to join our Pickup, Places and Search team within the Mapping organization that is responsible for building, enhancing and maintaining the Rider and Driver product for the Pickup/Drop off Experience. This team supports the backbone of Lyft’s search system, supporting millions of rides by helping our riders and drivers connect and reach their destination. Our focus is to ensure the pickup/dropoff experience is seamless by enhancing guidance and routing as well as the rider experience. Additionally the team uses map data and other signals to create new product experiences in collaboration with teams across Lyft. This team has a history of enabling rich and creative features that directly influence the product for all of our users. We constantly innovate and incorporate cutting-edge technologies to make the lives of our community more enriched. In this role, you'll collaborate with other engineering teams, product, data science, analytics, and operations on programs that empower us to iterate quickly, delighting our passengers and drivers with rideshare focused mapping experiences. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best customer experiences Lead backend and cross functional projects to achieve long term goals as well as deliver short term roadmaps Lead large features from idea to successful execution and launch Own systems and

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is a global company that connects people to transportation to change the way we live and get around our communities. Our drivers and passengers entrust Lyft with their personal information and travel details to get where they are going and expect us to keep that data safe. Lyft's Privacy team is composed of engineers and analysts dedicated to ensuring appropriate data protections are applied to our drivers' and passengers' data. Our goal is to make privacy the default setting for our internal engineers and our customers. We help design architectures, build a scalable data platform, and define policies to reduce the exposure of user data and ensure appropriate privacy and security protections are applied across the company. We are looking for a highly motivated, collaborative, team-focused and technically strong Senior Software Engineer to join our Privacy team. As a member of this team, you will design and build systems that make privacy the default at Lyft. Every day, you'll partner with engineering, product, legal, and compliance stakeholders on high-impact projects — from building data redaction pipelines to enabling users to exercise their privacy rights to deploying data management systems across a diverse set of Lyft services. You'll bring strong engineering instincts, a passion for privacy, and the ability to lead large projects from idea to execution. Responsibilities: Design, build, and maintain systems that enhance privacy across the organization Independently lead large projects from idea to execution Advocate for user privacy throughout the organization, consulting engineering teams throughout the software development lifecycle and escalating potential privacy concerns Write well-crafted, well-tested, readable, and maintainable code Participate in code reviews to ensure code quality

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The vision of the Safety & Customer Care (SCC) team is to foster long-term loyalty to Lyft with every support interaction. If we are successful, a Lyft customer will rarely interact with Lyft Support. But when that interaction occurs, their issue is resolved quickly, effectively, and with true care. For a Lyft customer, their experience of Support should be that “Lyft cares about me and made the experience easy.” As a Data Analytics Lead, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving our customers’ support experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer-facing impact. The ideal candidate is a critical thinker and exceptional problem solver who can build strong relationships with different teams, and who is eager to serve as a leader within the broader Support organization to drive our business forward. Responsibilities Partner with Product, Engineering, Data Science & Analytics, Business Operations and other cross-functional stakeholders to achieve business goals Develop frameworks and scalable processes to drive decision-making and prioritization Define the metrics used to measure the success of strategic initiatives and health of our support platform; build dashboards to track metrics over time Design A/B tests and execute analyses to evaluate the impact of new product features and operational improvements Work closely with cross-functional partners to deliver data-driven insights and actionable recommendations for continuously improving the customer support experience Monitor and diagnose KPI performance and present findings to senior leadership Experience Degree in a quantitative field like statisti

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: MarTech Data Science Measurement empowers Airbnb to optimize marketing ROI by generating data-driven recommendations. We lead the way in defining and advancing best practices for measuring and optimizing marketing impact. We collaborate with Marketing, Finance, and Engineering to provide actionable recommendations and tools based on effective, timely, and granular measurements. Our team’s tenets are: Actionable: Deliver insights that drive confident business decisions. Impactful: Prioritize projects based on their expected value to Airbnb. Balanced: Adapt methods to business questions and data realities, acknowledging limitations. Rigorous: Maintain methodological integrity and quantify the sensitivity of findings. Innovative: Invest in advancing measurement science and developing new methods. Influential: Share learnings across Airbnb and the broader data science community. The Difference You Will Make: We are seeking an experienced (Contract) Sr. Data Scientist for a 24 month contract with deep expertise in marketing measurement, with a particular focus on Marketing Mix Modeling (MMM) and geo-based causal inference. The ideal candidate brings strong statistical intuition and hands-on modeling experience to quantify the incremental impact of Airbnb's marketing investments across channels and geographies. They are fluent in Python, comfortable working with Bayesian frameworks, and can translate complex measurement findings into clear, actionable recommendations for senior stakeholders. A Typical Day: Marketing Mix Modeling: Design, build, and maintain MMM models that est

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. L9 - Senior Business Solutions Engineer, Legal Tech Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Legal Technology team, within the BizTech organization, leads the mission to deliver innovative technology, empowering our legal function to utilize technology productively, driving connection, and scale support. This role sits within BizTech and partners directly with Airbnb's global Legal organization to accelerate the deployment of AI-powered tools, implementation of legal systems & integrations, and workflow automation across the CLO org. The Difference You Will Make: We're looking for a world-class Senior Business Systems Engineer to help redefine how Legal operates. You'll deliver fast, practical solutions using internal tools and agentic AI — owning system and tool changes end-to-end, from design through support. You'll spot what's slowing teams down, champion best practices, and safeguard data integrity across our platforms — all while staying ahead of how AI is reshaping the way we work. This isn't conventional IT or Legal Ops. You'll be embedded directly within our Legal teams, solving real challenges in real time. As a key driver of our Legal Tech strategy, you'll lead the deployment of AI agents, legal application implementations, and automation that

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Quality Engineering team helps Airbnb build high-quality software efficiently. We enable Airbnb engineers to build highly testable systems by building and using tools leveraging AI. We own and continuously improve product test cases, automation coverage, test automation tools, environments, frameworks. We navigate Airbnb’s massive codebase identifying weak spots, and help design and implement testable fault-tolerant systems. The Difference You Will Make: Be a leader in Airbnb leveraging AI to redefine and accelerate Quality Engineering As a Senior Automation Engineer, you will help us meet this challenge by building and maintaining automation coverage for features and releases. You will work directly with the product engineering team to develop and maintain our test tools, write and test product code, participate in design reviews to architect testable systems, and guide designs and code to enhance modularity and testability. You are eager to understand complex systems top to bottom and thrive working across technologies and codebases. In addition, you excel at working through ambiguity, concept validation, and implementing best-in-class solutions. As a global company, our mission is to develop and maintain the necessary quality engineering processes that scale to meet the needs of both our external customers and internal teams. We strive to ensure that our product and support workflows deliver a seamless experience for guests, hosts, and support agents. A Typical Day: Leverage AI and tooling to lead the implementation of a test automation strategy, cover

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Quality Engineering team helps Airbnb build high-quality software efficiently. We enable Airbnb engineers to build highly testable systems by building and using tools leveraging AI. We own and continuously improve product test cases, automation coverage, test automation tools, environments, and frameworks. We navigate Airbnb’s massive codebase, identifying weak spots, and help design and implement testable fault-tolerant systems. The Difference You Will Make: Be a leader in Airbnb, leveraging AI to redefine and accelerate Quality Engineering As a Senior Automation Engineer, you will help us meet this challenge by building and maintaining automation coverage for features and releases. You will work directly with the product engineering team to develop and maintain our test tools, write and test product code, participate in design reviews to architect testable systems, and guide designs and code to enhance modularity and testability. You are eager to understand complex systems top to bottom and thrive working across technologies and codebases. In addition, you excel at working through ambiguity, concept validation, and implementing best-in-class solutions. As a global company, our mission is to develop and maintain the necessary quality engineering processes that scale to meet the needs of both our external customers and internal teams. We strive to ensure that our product and support workflows deliver a seamless experience for guests, hosts, and support agents. A Typical Day: Leverage AI and tooling to lead the implementation of a test automation strategy,

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Host Pricing & Settings team builds the platform and tools that help hosts run their business — with pricing strategies informed by market intelligence, comparable listings, and demand signals. We partner with Search, Listings, Tax, and Payments to ensure our guidance is accurate, timely, and trusted. Behind every pricing recommendation is a sophisticated ML system undergoing a fundamental rearchitecture. Our north star: a serving infrastructure where training, inference, and evaluation are consistent by design — features from a centralized store, model composition in one place, and backfills available on demand so data scientists and MLEs can evaluate candidates in days, not weeks. The Difference You Will Make: As a senior technical individual contributor, you will own the technical strategy for the full Modeling → ML Serving → API interface across the Host Pricing org. Although you will be at one of our highest levels of seniority, all individual contributors at Airbnb are Software Engineers — you are expected to be hands-on and contribute code. Define the architecture and contracts governing how models move from development to production — feature store design, model schema management, online/offline inference consistency, and multi-version support. Lead the buildout of a unified serving stack that eliminates per-model one-off implementations and gives data scientists a turnkey path from training to production. Architect backfill and evaluation infrastructure so the modeling team can simulate production inference over historical data in days, not weeks. Establish do