Senior Lead Platform Operations Program Manager Jobs

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About this role Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry. This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for Node.js, Bun, Deno, Cloudflare Workers, and other modern server runtimes. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the rapidly evolving server-side JavaScript landscape. In this role you will Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on: A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a sharp focus on server-side and edge runtimes — from the battle-tested Node.js ecosystem to cutting-edge alternatives like Bun and Deno, and distributed edge environments like Cloudflare Workers. Your work will directly empower millions of developers to build better, more reliable software, no matter which runtime powers their stack End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writing

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About this role Are you ready to redefine the future of JavaScript development? Are you a seasoned JavaScript expert who gets a thrill from tackling complex challenges across the entire JavaScript ecosystem? Do you believe that AI can be a powerful partner in crafting elegant, high-impact code? If you're ready to leave the mundane behind and join a team that's shaping the tools used by millions of developers globally, we've got an opportunity for you at Sentry. This isn't your typical Senior Software Engineer position. As a key member of our growing JavaScript SDK team, you'll be at the forefront of innovation, working on everything from our cutting-edge SDKs for the React, Next.js, Vue, Nuxt, Hono, NestJS, and beyond. You won't just be maintaining code; you'll be pushing the boundaries of what's possible in developer tooling across the full spectrum of the modern JavaScript framework landscape. In this role you will Join our JavaScript SDK team and get ready to build the future. You'll be at the forefront, working on: A Universe of JavaScript Challenges: Dive deep into our extensive suite of JavaScript SDKs, with a broad focus on framework support spanning the modern JS ecosystem — from frontend frameworks like React, Vue, and their meta-frameworks Next.js and Nuxt, to server-side and edge runtimes like NestJS and Hono. Your work will directly empower millions of developers to build better, more reliable software, regardless of their framework of choice End-to-End Ownership: We believe in giving our engineers the autonomy to see their vision through. You'll have the freedom to plan, implement, and ship your code, from writi

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。 キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。 What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires • 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい • 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外) • 新しい業界、新しいテクノロジーへの関心が高い方 • 業界にこだわらず営業活動ができる • 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある • チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である • 熟考型ではなく走りながら考えることできるハードワーカー • 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたします Please note that visa sponsorship is not available for this position. #LI-Hybrid #LI-RT Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and pers

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities and Tasks: Drive continuous improvement of RDA equipment applications and recipe setup flows to reduce Time ‑ to ‑ Recipe (TTR), improve repeatability, and enhance data quality Support cost ‑ saving and productivity initiatives by leveraging best ‑ known methods (BKM), recipe reuse, and workflow optimization across RDA toolsets. Support tool recovery activities to restore availability and performance following tool downs, upgrades, or excursions. Manage hardware ‑ related logistics such as tool access, scheduling, and cross ‑ team coordination to minimize impact to RDA lot execution. Support the smooth operations of RAM lots and tools, including optimizing RAM tool performance and completing cost-saving projects. Manage lot disposition and tool operations to ensure accurate completion of lot measurements without quality issues or errors. Collaborate closely with teams like HVM RAM to align with metrology and RDA processes and work with process owners to ensure actions align with specifications and

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. You will drive measurable outcomes in labor productivity and annualized hour savings by implementing strategies focused on standardization, simplification, automation, and leveraging generative AI methodologies. These approaches will enable reductions in labor hours, enhance labor efficiency, shorten cycle times, and improve overall operating cadence. Responsibilities Program Management and Delivery Drive year over year improvement in FE labor productivity VAM/HC in support of the 5MORE productivity roadmap. Lead E2E execution and governance of FE labor productivity programs to ensure on time delivery and measurable outcomes. Standardize tools, methods, and processes across sites to enable scalable and repeatable execution aligned with enterprise goals. Integrate labor initiatives across AI, automation, robotics, DREAM team, and innovation programs into a cohesive execution plan. Track, validate, and report productivity benefits including labor hour reduction, VAM/HC, and annualized savings in partnership with Site’s Labor Champions & Finance team. Maintain and optimize the loading-based st

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. You will drive measurable outcomes in labor productivity and annualized hour savings by implementing strategies focused on standardization, simplification, automation, and leveraging generative AI methodologies. These approaches will enable reductions in labor hours, enhance labor efficiency, shorten cycle times, and improve overall operating cadence. Responsibilities Program Management and Delivery Drive year over year improvement in FE labor productivity VAM/HC in support of the 5MORE productivity roadmap. Lead E2E execution and governance of FE labor productivity programs to ensure on time delivery and measurable outcomes. Standardize tools, methods, and processes across sites to enable scalable and repeatable execution aligned with enterprise goals. Integrate labor initiatives across AI, automation, robotics, DREAM team, and innovation programs into a cohesive execution plan. Track, validate, and report productivity benefits including labor hour reduction, VAM/HC, and annualized savings in partnership with Site’s Labor Champions & Finance team. Maintain and optimize the loading-based staffing (LBS) model to align staffing levels with actual workload demand. Provide gove

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Quality is our competitive advantage. Every member of our fully remote team is a maker at heart, caring deeply about the quality and feel of our work. While the industry optimizes for speed and metrics alone, we believe that craft and quality have lasting value. Quality creates gravity — it pulls people toward our team and product rather than requiring us to push. This philosophy drives everything we do, from product decisions to hiring choices. For this role, we expect robust design skills, sharp product thinking, and the ability to engage in technical discussions. We work in small, autonomous project teams, where engineers are paired tightly with designers to explore ideas, build prototypes, deploy internal builds, and ultimately ship to customers. You will be a key element of projects from beginning to end. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Pair closely with engineering and product to initiate and complete roadmap projects, no hand-offs Spot opportunities to redesign or refine key screens and flows, as well as smaller quality issues an

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. As a Senior Technical Support Engineer, you will be a trusted advisor and technical resource for our customers. This is a hands-on role for someone who thrives in dynamic environments, loves troubleshooting complex technical issues, and is passionate about delivering exceptional support experiences. You’ll be responsible for resolving high-impact technical issues, driving customer success, and collaborating closely with product, engineering, and customer su

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We're growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. We are hiring Senior Fullstack Product Engineers (React, Typescript, Node, GraphQL & MongoDB) to build emerging products and to contribute to efforts to build features used across our Product Platform; applications through this link put you into consideration for the following teams: Expansion: This team focuses on the full post-activation lifecycle—driving retention, expansion, and revenue automation across the product. You’ll build the core systems that power Vanta’s purchasing, trial, and renewal experiences for existing clients. This includes creating seamless checkout flows, self-serve upgrade paths, and intuitive renewal pages, as well as integrating with our evolving billing infrastructure. You’ll also develop the platform that enables “try before you buy” experiences across Vanta, giving prospects hands-on access and empowering other product teams to plug into a unified trials framework. Activation: Responsible for rethinking the downmarket audit experience in the AI era . We leverage applied AI to automate and personalize the customer journey — reducing the time and effort it takes for customers to reach their compliance goals. Rather than optimizing for engagement alone, we focus on driving real outcomes: getting customers audit-ready, faster. Our work spans the full stack, requires deep leveraging of AI, and cuts across t

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We're growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. We are hiring Senior Fullstack Product Engineers (React, Typescript, Node, GraphQL & MongoDB) to build emerging products and to contribute to efforts to build features used across our Product Platform; applications through this link put you into consideration for the following teams: Expansion: This team focuses on the full post-activation lifecycle—driving retention, expansion, and revenue automation across the product. You’ll build the core systems that power Vanta’s purchasing, trial, and renewal experiences for existing clients. This includes creating seamless checkout flows, self-serve upgrade paths, and intuitive renewal pages, as well as integrating with our evolving billing infrastructure. You’ll also develop the platform that enables “try before you buy” experiences across Vanta, giving prospects hands-on access and empowering other product teams to plug into a unified trials framework. Activation: Responsible for rethinking the downmarket audit experience in the AI era . We leverage applied AI to automate and personalize the customer journey — reducing the time and effort it takes for customers to reach their compliance goals. Rather than optimizing for engagement alone, we focus on driving real outcomes: getting customers audit-ready, faster. Our work spans the full stack, requires deep leveraging of AI, and cuts across t

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is a rich ecosystem encompassing varied product categories across nearly all platforms (mobile, desktop, console, VR, etc.). Keeping our app performant, scalable, and reliable requires a robust technical architecture to empower thousands of engineers to build at scale. As the Senior Product Manager for this space, you’ll drive the creation of foundational systems like our multi-process architecture, resource management systems, and key observability frameworks that power the heart of the Roblox App. You will: Define the capabilities and inner workings of critical systems like our process lifecycle manager, asset download orchestrator and critical observability frameworks like our sessionization system. Drive a multi-year roadmap to modernize our App Architecture across key themes like modularization, network resiliency, and resource efficiency. Dive deep into problem spaces with Engineering to ideate new systems to scale our App. Drive the roadmap for Observability & Logging Systems. Dive deep into monitoring & triage workflows, identifying gaps to create new features and systems that extend our capabilities Empower our customers. Every feature team across Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the role: Roblox is a rich ecosystem encompassing varied product categories across nearly all platforms (mobile, desktop, console, VR, etc.). Keeping our app performant, scalable, and reliable requires a robust technical architecture to empower thousands of engineers to build at scale. As the Senior Product Manager for this space, you’ll drive the creation of foundational systems like our multi-process architecture, resource management systems, and key observability frameworks that power the heart of the Roblox App. You will: Understand, influence, and expand the company’s thinking on central themes like Performance, Reliability, and Maintainability, working together with partner teams on App Performance and Infra Reliability to accomplish shared goals. Define the capabilities and inner workings of critical systems like our process lifecycle manager, asset download orchestrator and critical observability frameworks like our sessionization system. Drive a multi-year roadmap to modernize our App Architecture across key themes like modularization, network resiliency, and resource efficiency. Dive deep into problem spaces with Engineering to ideate new systems to scale our App.&nbsp

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team & role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Command Center (RCC) is a newly formed reliability team that serves as the front line for detecting, coordinating, and mitigating production incidents across Robinhood. As part of Robinhood’s broader reliability initiative, RCC works closely with product engineering, reliability, observability, infrastructure, and business teams to reduce customer impact and shorten incident duration. As a Senior Engineer, you will be part of the founding RCC team, helping define how Robinhood responds to and learns from incidents at scale. This is a highly visible role focused on incident leadership, operational excellence, and reliability tooling. You will not own product services or core infrastructure, but you will own the processes and tools that enable fast, high-quality incident response. This role is based in our Menlo Park, California office, with in-person attendance expected at least 3 days per week. What you'll do: Serve as a senior technical leader driving the long-term reliability and observability strategy across Robinhood’s infrastructure Partner closely across many different types of engineers to raise the bar for operational excellence and incident r

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's The Opportunity? Fin believes that vertically integrated AI will deliver the best performance for CX teams. We built our own models - the Apex family of models - to deliver on this belief and they are the best performing models for CX, beating frontier models on performance, hallucination and speed. We also believe in Open platforms and that you should be able to integrate Fin into your architecture and end customer experience easily. We’ve built APIs, MCP, and CLIs, and integrate with 100s of tools in our customers' tech stacks. And we’re increasingly speaking to technical teams, AI builders, and developers that are deciding what to integrate, what to build on and what to trust. This role will help Fin effectively position our platform and models to technical personas and support teams. It is a net-new role for someone who wants to help define a category of PMM at Fin: making a technical, extensible platform legible and exciting to technical buyers and audiences, and establishing

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's The Opportunity? Fin believes that vertically integrated AI will deliver the best performance for CX teams. We built our own models - the Apex family of models - to deliver on this belief and they are the best performing models for CX, beating frontier models on performance, hallucination and speed. We also believe in Open platforms and that you should be able to integrate Fin into your architecture and end customer experience easily. We’ve built APIs, MCP, and CLIs, and integrate with 100s of tools in our customers' tech stacks. And we’re increasingly speaking to technical teams, AI builders, and developers that are deciding what to integrate, what to build on and what to trust. This role will help Fin effectively position our platform and models to technical personas and support teams. It is a net-new role for someone who wants to help define a category of PMM at Fin: making a technical, extensible platform legible and exciting to technical buyers and audiences, and establishing