Senior Lead Platform Operations Program Manager Jobs

About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Billing team, you will own the systems that turn every plan, price, entitlement, and usage limit into revenue — checkout, subscription and entitlement APIs, usage metering, and the integrations to our billing, CRM, and finance systems. When billing is wrong, customers get the wrong product and we invoice the wrong amount. Correctness here is a commitment to our customers, not a nice-to-have. You and your team will drive the modernization of our billing platform. Technologies include Go, TypeScript, Postgres, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong. Responsibilities: Design and build the systems that define our plans, pricing, entitlements, and limits, and expose them through our API. Decompose billing from our monolith into services that are correct, testable, and independently deployable. Own correctness end to end — usage metering, reconciliation, and the invoices and usage data customers see. Operate what you build: SLOs, alerting, on-call, and fixing root causes rather than repeating mitigations. Qualifications: 6+ years of professional software-engineering experience, with significant work on complex backend applications. Experience decomposing a monolith A track record on systems where correctness is non-negotiable, and the habits that come with it: idempotency, reconciliation, reversible migrations, and safe cutovers. Proficiency in at least one backend language (Go, Rust, Python, etc.) and familiarity with cloud infrastructure (AWS or equivalent), plus strong production ownership including on-call. Bonus Billing, payments, or metering systems, or usage-based pricing. Modeling entitlements, quotas, or multi-tenant limits. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Fran

About the Job: Software powers the world, and LaunchDarkly empowers teams to deliver and control it safely. As a Senior Backend Engineer on the Identity & Access Management team, you will own the systems every customer touches before they touch anything else: SAML and OAuth2 single sign-on, SCIM user and team provisioning, login and session management, multi-factor authentication, and the API key and token infrastructure that authenticates every request to our platform. When authentication is wrong, customers cannot get in at all — or the wrong person gets in. Security and availability here are commitments to our customers, not nice-to-haves. You and your team will make this stack operable and enterprise-ready. Technologies include Go, TypeScript, CockroachDB, Redis, AWS, and Terraform. Exact tool match matters far less than deep backend judgment and a track record of safely changing systems that are not allowed to be wrong. Responsibilities: Own LaunchDarkly’s authentication surface end to end — single sign-on, SCIM provisioning, login and session flows, multi-factor authentication, and API key and token authentication. Build the enterprise identity capabilities our largest customers require: additional identity-provider integrations, support for multiple IdPs per account, and MFA enforcement by default. Make the stack operable: SLOs, monitoring for certificate expiry and provisioning failures, actionable alerting, runbooks, and a sustainable on-call. Partner with Product Security on threat modeling, audit logging, and compliance requirements including SOC 2 and FedRAMP. Set the technical direction for identity at LaunchDarkly, and raise the bar for the engineers around you through design review and mentorship. Qualifications: 6+ years of professional software-engineering experience, with significant work on complex backend applications. Experience building or operating production authentication and identity systems. A track record on systems where correctness

Who we are Lab37 Robotics is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our industry. About the role Lab37 is hiring an industrial engineer specializing in discrete-event simulation to optimize robotic food-production systems. You will model end-to-end production flow (including equipment, labor, material movement, queues, capacity, and operating policies) to identify bottlenecks, evaluate system designs, and guide capital and operational decisions. Beginning with our Bowl Builder and expanding across the full kitchen, your models will help teams understand tradeoffs and make confident decisions about what to build next. You will own the technical direction for industrial-engineering simulation at Lab37, including choosing tools, setting modeling standards, conducting time studies, characterizing empirical inputs, validating models against operating data, and integrating simulation into product and operations planning. Working closely with our hardware, robotics, and operations teams in Pittsburgh, you will turn complex physical systems into trusted decision-making tools. This is a senior/staff-level individual contributor role with the opportunity to establish a capability central to how Lab37 designs, tests, deploys, and operates its systems. What you'll do Industrial engineering and simulation Build discrete-event simulation models of the Bowl Builder and broader kitchen systems, representing equipment, labor, material flow, queues, buffers, failures, and operating policies under realistic demand. Map production processes, conduct time studies, and characterize stochastic i

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX About the Role Cloudflare’s Emerging Technologies & Incubation team builds new products at the edge by combining Cloudflare’s network scale with rapid product incubation. This role is on the Workers Runtime team, which ships the runtime that executes customer code at the edge. You’ll improve performance, expand JavaScript and WebAssembly support, and help the runtime scale safely and efficiently. Responsib

Datadog Incident Response is an end-to-end incident operations solution native to Datadog’s unified observability and security platform. It brings the entire incident lifecycle — from alert to resolution — together in one place so engineers can respond fast with confidence instead of losing time switching between disconnected monitoring, paging, and incident tools. As a Senior Product Marketing Manager (PMM) - Incident Response, you will develop go-to-market strategy for new products and features, create the content that enables our sales and partner teams, and touch on all areas of the business while helping move Datadog forward. We give our Product Marketing Managers the opportunity to collaborate, investigate, and idealize how we can gear our product strategy to yield the highest results. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and drive the go-to-market strategy for Datadog Incident Response products, such as Incident Management, On-Call, and Incident AI as an expert of your product area. Create quarterly GTM plans with input and alignment from from cross-functional stakeholders that map to Incident Response business objectives. Launch new features with compelling messaging and positioning, developing assets such as slide decks, blogs, product demos, webinars, and solution briefs. Develop high-impact sales enablement assets (battlecards, pitch decks, demos) grounded in deep market and competitive insights. Partner with cross-functional teams to execute campaigns across webinars, paid media, organic channels, and sponsored events. Drive customer marketing initiatives including case studies, testimonials, and storytelling that showcase customer value and outcomes. Identify new growth opportunities and creative ways to accelerate adoptio

Asana is building the platform for human and agent collaboration in the enterprise. With the launch of Agentic Work Management (AWM), AI is now a foundational part of the platform, and this shift brings a new class of problems. Customers need to trust agentic work, govern it, and see a return on it before they will scale it. Many of the opportunities that matter most for customers sit between our suite of AI products, rather than inside any particular one, which is where you come in. This role sits in our AI Platform Group on a small, fast-moving team with a deliberately broad mandate: work across the boundaries other product teams operate within, identify the cross-cutting problems and opportunities that no single team owns, and build leveraged solutions that create scalable, differentiated value for our customers. This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Work directly with enterprise customers and prospects to discover the challenges they face when managing agentic work in Asana, and bring back what you learn to inform your roadmap. Discover and quickly validate new, high-leverage opportunities, then work cross-functionally to deliver end-to-end solutions, fast. Consistently choose leverage over local wins by selecting problems whose solutions compound across Asana's AI products rather than improving a single surface in isolation. Help set the standard for what Asana invests in versus not as the AI capability landscape shifts, piloting new capabilities and accelerating their adoption and integration into our AI products. Evaluate and sequence key strategic capabilities, includ

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta: The World’s Identity Company™ Okta is the leader in Identity management and The World’s Identity Company™ . Our mission is to build a more secure world . Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents . Top brands trust Okta . We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys. The Strategic Workforce Identity Opportunity Okta Platform Focus: Workforce Identity Solutions Location: Remote (Must be based within 50 miles of downtown Bellevue, WA office, working in the Pacific time zone). Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. This role is integral to the Strategic segment team

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Senior Claims Adjuster will play a critical role in delivering quality claim file management and an industry-leading customer claims experience., This will be completed by adhering to Pie’s Claims Best Practices and complying with regulatory and statutory requirements. This role will work with internal and external partners to deliver best in class performance, identify and pursue claim mitigation opportunities and deliver favorable claim outcomes for Pie’s customers.. How You’ll Do It Claims Technical Management: Independently handle all aspects of the workers’ compensation claims from set-up to closure. Evaluate and handle high dollar, high exposure, complex claims. Conduct timely 3-point contact investigation, with focus on continued investigation as facts of the case change. Mitigate the complex exposure while achieving the best outcome. Determine timely and accurate compensability decisions within statutory requirements. Set and adjust timely/accurate reserves within authority limits to ensure reserving activities are consistent with the case facts and company best practices. Ability to present claims to senior management, internal and external stakeholders. Timely administration of statutory medical and indemnity benefits throughout the life of the claim. Comply with all applicable statutory guidelines, rules, and regulations. Control legal activity with defense counsel through the litigation process while managing legal fees and costs. Prioritize early resolution opportunities, evaluate claim exposure and negotiate settleme

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Advisory Partner Solutions Consultant Location : Remote | Work Model: Remote field role Note: In accordance with Appian's McLean headquarters policy for this search profile, this position is full-time on-site. About The Team The Solutions Consulting organization at Appian sits at the vital center of our global commercial engine, bridging the gap between sophisticated enterprise business needs and cutting-edge platform capabilities to secure the technical win. Our mission is to prove the undeniable value of Appian’s platform within the AI-Powered Process Automation market, driving customer acquisition and fueling corporate growth. Under our SC 2.0 operating model, our consultants don't just demo features—they tell compelling stories, co-create solutions with customers, and help shape strategy with technical credibility and business insight. The Opportunity We are hiring a Partner Sales Solutions Consultant to help scale Appian’s impact across the North America commercial partner ecosystem. This is a strategic individual contributor role for a leader who can influence far beyond any one opportunity. While this is not a people-management position, it is a highly visible role that partners closely with Appian’s alliance, sales, and solutions leadership to shape how we build partner capability, develop repeatable joint solutions, and drive partner-led growth in the market. You will work across a portfolio of strategic consulting and alliance partners to strengthen technical readiness, inform partner strategy, an

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Senior Advisory Partner Solutions Consultant Location : Remote | Work Model: Remote field role Note: In accordance with Appian's McLean headquarters policy for this search profile, this position is full-time on-site. About The Team The Solutions Consulting organization at Appian sits at the vital center of our global commercial engine, bridging the gap between sophisticated enterprise business needs and cutting-edge platform capabilities to secure the technical win. Our mission is to prove the undeniable value of Appian’s platform within the AI-Powered Process Automation market, driving customer acquisition and fueling corporate growth. Under our SC 2.0 operating model, our consultants don't just demo features—they tell compelling stories, co-create solutions with customers, and help shape strategy with technical credibility and business insight. The Opportunity We are hiring a Partner Sales Solutions Consultant to help scale Appian’s impact across the North America commercial partner ecosystem. This is a strategic individual contributor role for a leader who can influence far beyond any one opportunity. While this is not a people-management position, it is a highly visible role that partners closely with Appian’s alliance, sales, and solutions leadership to shape how we build partner capability, develop repeatable joint solutions, and drive partner-led growth in the market. You will work across a portfolio of strategic consulting and alliance partners to strengthen technical readiness, inform partner strategy, an

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Sales Engineer to join our Majors Account team. This is an East Central role in Ohio or Tennessee , reporting to the Sales Engineering Manager in the Americas Field Sales department. You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points. What you’ll do (Role Expectations) Overseeing the technical sales process Running Proof of Value from start to finish, as the technical and industry expert Collaborating and supporting internal Zscaler teams Who You Are (Success Profile) You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You seek out challenges because you are energized by finding solutions, know

About the Team The DoorDash Campaign Operations team’s mission is to efficiently deliver high quality, relevant CRM communications that meet the needs of our audiences, globally. To accomplish this mission, we’re building a team of technical CRM and lifecycle marketing experts who build, QA, and launch email, push, SMS, and in-app campaigns designed by our Lifecycle Marketing partners. This team is goaled on high-quality campaign delivery and operational efficiency so that each campaign reaches the correct audience on-time with excellent craft. About the Role As the Senior Associate, Campaign Operations, you will be responsible for building, testing, and launching CRM and Lifecycle Marketing campaigns designed by our Lifecycle Marketing partners. This is a hands-on CRM execution and QA role — not a brand, content, social media, performance-marketing, or campaign-strategy position. You will partner closely with the Lifecycle Marketing team and Project Managers to ensure each campaign has completed all required steps prior to launch, and is delivered on time to the end-consumer, with high quality and excellent craft. You will be responsible for the high quality campaign delivery rate and production efficiency of each campaign launch. This role will report to the Campaign Ops Manager who sits in Mexico City. You’re excited about this opportunity because you will… Campaign QA & Execution: Build, test, and launch CRM and lifecycle marketing campaigns across email, push notifications, SMS, in-app messaging, and other channels using Braze and in-house tools. Own the end-to-end QA review process, build target audience segments and personalization logic, and collaborate with designers and copywriters to execute against the campaign brief. Cross-functional Collaboration: Partner with teams such as Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on CRM campaign goals, audience segmentation, and creative execution. Performan

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. You will learn how to build in an open collaborative environment serving millions of requests daily. Finance data engineering is part of the Data Infrastructure team, working closely with accounting, billing & revenue teams to support the monthly/quarterly book close, retailer invoicing and internal/external financial reporting. The team plays a critical role in defining how financial data is modeled and standardized for uniform, reliable, timely and accurate reporting. This is a high impact, hi

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Data Engineer, you’ll be responsible for laying the foundation for a best-in-class analytics function. You’ll partner closely with our engineering team and business stakeholders to ensure that our analytics stack and processes meet the business needs today with an eye towards the future. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Data Engineer at Vanta: Design and deploy data infrastructure needed to drive data-driven decision-making solutions Design and implement complex data orchestration models, modeling metadata, scaling reporting tools for data science and ML products users Be the company’s expert on data administration, data management and scalable data systems Write highly tuned, scalable SQL queries running over large-scale, heterogeneous data warehouses Work with the Product and Enterprise Engineering system teams to structure source systems for reporting consumption across the enterprise Help maintain CDC pipelines to power customer reporting Help develop front end applications to expose analytical data sets enterprise wide How to be successful in this role: Have at least four years of experience working with data and two years of experience in Software Engineering or a related field. Have experience with common analytics tooling (e.g. Stitch/Fivetran, Snowflake/BigQuery/Redshift, dbt, Airflow, Dagster). Have good working knowledge of AWS data infra systems and Terraform. Bring a system-oriented and software engineering mindset to the Data Engineering practice. We’re looking to build frameworks that manage data, and minimize bespoke queries Deep kn

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Analytics Engineer, you’ll be responsible for laying the foundation for a best-in-class analytics function. You’ll partner closely with our data science team and business stakeholders to ensure that our analytics stack and processes meet the business needs today with an eye towards the future. What you’ll do as an Senior Analytics Engineer at Vanta: Design and implement complex data models to enable dashboards, self-serve analytics, and data science teams. Write highly tuned, scalable SQL queries running over large-scale, heterogeneous data warehouses. Enable AI tooling with semantic layers and observability, guiding analytics functions on best practices. Manage and improve data infrastructure needed to drive data-driven decision-making solutions. Help develop front end applications to expose analytical data sets enterprise wide Work with the Product and Corporate Engineering system teams to structure source systems for reporting consumption across the enterprise. How to be successful in this role: Have at least four years of experience working with data and two years of experience in Software Engineering or a related field. Have experience with common analytics tooling (e.g. dbt is a must, Stitch/Fivetran, Snowflake/BigQuery/Redshift, Airflow, Dagster, Looker/Mode/Sigma). Bring a system-oriented and software engineering mindset to the Analytics Engineering practice. We’re looking to build frameworks that manage data, and minimize bespoke queries. Deep knowledge of crafting dimensional and fact models in modern data fashion. Have a passion for enabling the developer experience of data, and being obsessed with giving