At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We're at the forefront of the data revolution, building the world's greatest data, applications, and AI platform. Our culture empowers everyone at Snowflake to innovate, create work with lasting impact, and thrive in a collaborative and value-driven environment. Snowflake is looking for a Director of Partner Marketing, EMEA to shape and lead our partner marketing strategy across the region. This leader will serve as the critical connective tissue between Global Partner Marketing and EMEA Sales, Alliances and Marketing, translating global strategy and programs into focused regional execution, while bringing EMEA priorities and insights back into our global approach. This is a senior leadership role for someone who combines strategic judgment, operational rigor and cultural excellence. You will focus our resources on the partners and opportunities that matter most, ensure partner motions are deeply integrated into our core GTM priorities, and build a team and culture known for focus, accountability, collaboration and impact. What You'll Do Set the EMEA partner marketing strategy and priorities, aligning closely with Global Partner Marketing while determining where and how to activate across strategic cloud partners, GSIs, ISVs and other priority ecosystem relationships in the
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At Asana, we’re building agentic work management software to help every organization in the world become more effective in working together and realizing their goals. Our Customer Experience team is committed to helping customers in their post-sales journey to deploy, adopt, and use Asana as both a technology product and a holistic way of working. We strive to help our customers, across geographies, industries, and functions, get off on the right foot, experience the most value out of the tool over time, and ultimately renew & grow their subscription. We are looking for a senior leader for the Head of Digital & Scaled Customer Success. In this role you will lead a team that designs and leads automated, data-driven programs to retain, engage, and grow large groups of smaller-tier customers without relying on one-on-one human management. You will build tech-touch strategies, manage digital engagement tools, and optimize operations to drive low-cost customer lifetime value. This role can either be fully remote depending on which US state you live in, or based in our San Francisco, Chicago, or New York City office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define and own scale & digital strategy: Own the scale and digital CS strategy, defining the digital customer journey, determining engagement motions for each stage, and establishing how customers transition as their needs evolve. Design digital success programs: Launch self-serve onboarding, lifecycle communications, and in-product nudges that drive activation and habitual software usage with minimal to no human coverage. Build AI-powered e
Husky is what we call the distributed, petabyte-scale columnar event store at the heart of our Event Platform, which powers dozens of Datadog’s most popular products – Logs, RUM, APM , Cloud Network Monitoring, Netflow, and many more. Husky was built from the ground up at Datadog to store and query massive volumes of event data at low cost, with data fully queryable within seconds of arrival. As an Engineering Manager on Husky, you will lead one of a few closely collaborating teams that work directly on Husky’s internals. We own the full lifecycle of events stored by our Event Platform – whether it’s managing the ingestion of over 100 million events per second exactly-once , optimizing the persistence layer with lightning-fast compaction , tweaking our columnar format, timely deletion across hundreds of thousands of customer tables, or building the metadata service that enables hundreds of thousands of queries per second – you will be responsible for the growth and success of a team constantly meeting new scalability requirements driven by Datadog’s growing customer base and suite of products. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Manage a team of software engineers ranging from new grads to senior engineers, focusing on career development, inclusivity, and high impact Be a technical leader of the team; while the role may not involve frequent hands on coding, you’ll be reviewing architecture decisions, RFCs, and pull requests and ensuring what the team ships is high quality Partner with product teams to evaluate use cases, ensure smooth implementation, and prioritize new platform capabilities. Share on-call responsibilities with the rest of the team and ensure a culture of operational exc
About the Team The OpenAI Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role As a Senior Software Engineer, ML Systems & Training Infrastructure, you will be a deeply hands-on engineering force multiplier for the robotics team. You will help keep the training framework and surrounding infrastructure healthy, review and improve code quickly, debug failures across ML systems and infrastructure, and unblock researchers and engineers when the path from idea to working training job gets rough. We’re looking for people who love writing, reading, reviewing, and fixing code; who can get productive quickly in unfamiliar systems; and who bring strong practical judgment without a lot of ego or process overhead. This role will be based in San Francisco, CA and be expected in office 5 days per week and offer relocation assistance to new employees. In this role, you will: Review, improve, and clean up code across training frameworks and adjacent infrastructure. Identify risky or low-quality changes before they land, and raise the code quality bar without slowing the team down. Debug issues across ML training systems, GPUs, clusters, networking, and related infrastructure. Help researchers and engineers unblock broken training jobs, flaky workflows, and brittle internal tooling. Improve the reliability, maintainability, and usability of the robotics team’s training framework. Move quickly on practical engineering problems that directly affect team velocity. You might thrive in this role if you: Have strong software engineering fundamentals and excellent code review judgment. Have experience with ML systems, training fr
About the Team OpenAI is building the infrastructure foundation for the next generation of AI. The Data Center Engineering team defines the strategy, reference architectures, technical requirements, and delivery standards for the large-scale data centers that support OpenAI research, products, and infrastructure partners. As a Data Center Infrastructure Electrical Engineer, you will help define, validate, and scale the electrical power systems that support high-density AI compute. You will translate evolving compute requirements into practical facility and rack-power architectures, evaluate new technologies and vendor solutions, and drive technical decisions across design, manufacturing validation, construction, commissioning, deployment, and operations. This role is best suited for a senior hands-on engineer with deep experience in mission-critical power systems, strong judgment under ambiguity, and the ability to connect facility infrastructure, hardware requirements, controls, telemetry, reliability, and operations. About the Role We are seeking a senior electrical infrastructure engineer to lead the development of reliable, scalable, and efficient power architectures for high-density, liquid-cooled AI data centers. The ideal candidate has strong practical experience with critical electrical systems at data centers or comparable industrial scale, including medium-voltage and low-voltage distribution, utility interfaces, backup power, UPS and battery systems, rack power delivery, grounding, protection, controls, and monitoring systems. You should be comfortable moving between long-range architecture, detailed engineering review, lab validation, vendor qualification, field deployment, and operational troubleshooting. Key Responsibilities Design and optimize electrical topologies and equipment strategies that reduce cost, accelerate schedules, improve efficiency, increase scalability, and maintain high reliability and maintainability. Review and develop basis-of-des
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Solution Engineer dedicated to one of Snowflake's most strategically important financial services customers. This is a named-account role where your entire focus will be a single global financial institution. You will be embedded in the technical relationship from day one, supporting the full sales cycle and post-sale expansion by delivering compelling demonstrations, running proof of concept engagements, and building the technical credibility that underpins every commercial conversation. Working alongside an Account Executive and supported by a Senior Solution Engineer, you will develop deep knowledge of the customer's data environment and use it to uncover and progress new use cases across the organisation. AS A SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL: Support end-to-end technical sales engagements for a single strategic Global Account in financial services, from initial discovery and qualification through proof of concept delivery and technical close Build and deliver tailored demonstrations and solution presentations that connect Snowflake's platform capabilities to the customer's specific data challenges and business objectives Design and execute proof of concept engagements covering financial services use cases including risk analytics, regulatory dat
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Staff Software Engineer, Product Security for our Security Foundations team. Product security sits at the center of the trust customers place in the Snowflake platform, and this role owns the hard technical problems that keep that trust intact. You will drive security architecture and secure-by-design practices across engineering teams, shaping how new products are built rather than reviewing them after the fact. AS A STAFF SOFTWARE ENGINEER, PRODUCT SECURITY AT SNOWFLAKE, YOU WILL: Set the technical direction for product security across multiple engineering teams, influencing architecture decisions before code is written Design and build security-critical services, frameworks, and controls that other engineering teams adopt as defaults Lead threat modeling and security design reviews for the platform's most complex and high-risk systems Partner with product and engineering leaders to embed secure-by-design principles into the development lifecycle Investigate and drive resolution of the highest-severity security issues, then eliminate the underlying class of problem, not just the instance Mentor senior and mid-level engineers, raising the security engineering bar across the organization Own initiatives end to end, from problem framing and scoping through de
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Role Overview Snowflake is looking for a Head of Marketing, GCC – India to lead Snowflake’s marketing strategy for Global Capability Centers, enterprise customers, and strategic partners across India. This leader will own the end-to-end GCC marketing agenda, combining enterprise marketing, account-based marketing, partner marketing, executive engagement, thought leadership, and field GTM strategy . The role will help position Snowflake as the data and AI platform of choice for global enterprises operating from India through their GCCs, digital hubs, innovation centers, and transformation teams. The ideal candidate is a senior B2B technology marketing leader with deep understanding of India’s GCC ecosystem, strong enterprise GTM experience, and a proven ability to drive measurable business impact through integrated marketing programs, executive engagement, and high-performing teams. Key Responsibilities Build and own Snowflake’s India GCC marketing strategy aligned to sales, alliances, enterprise accounts, APJ marketing, and global partner priorities. Define Snowflake’s engagement model for India’s GCC ecosystem, including global capability centers, digital hubs, innovation centers, shared services organizations, and enterprise transformation teams. Lead a team of Enterprise
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is hiring a Head of Government Affairs to own our global GA function, reporting to the Office of the CEO. You will set strategy, lead a global team, and personally engage senior government, industry, and policy leaders to drive Snowflake's success in regulated and politically sensitive markets. This is a business-growth role at the intersection of technology strategy, public policy, and commerce. You will build programs before budgets are allocated, shape regulatory environments before frameworks are finalized, and develop relationships years before transformational deals close. The ideal candidate brings executive-level government affairs expertise, regulated-market business development experience, people leadership, and fluency in Cloud and AI. Based in Washington D.C. Responsibilities Own Snowflake's global government affairs strategy, setting annual priorities with cross-functional leaders and driving measurable business outcomes. Lead a global team and an external portfolio of retained lobbyists, trade associations, and advisory firms across three geographies. Serve as GA lead on 2–3 major regulated pursuits at any time, providing political context, stakeholder access, and direct engagement alongside Sales; simultaneously lead Regulated Partner Business Devel
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake delivers the AI Data Cloud, a global network where thousands of organizations mobilize data with near-unlimited scale, concurrency, and performance. Inside the AI Data Cloud, organizations unite their siloed data, easily discover and securely share governed data, and execute diverse analytic workloads. Wherever data or users live, Snowflake delivers a single and seamless experience across multiple public clouds. Snowflake’s platform is the engine that powers and provides access to the AI Data Cloud, creating a solution for data warehousing, data lakes, data engineering, data science, data application development, and data sharing. Join Snowflake customers, partners, and data providers already taking their businesses to new frontiers in the AI Data Cloud. snowflake.com Snowflake is experiencing exponential growth, and we are expanding our Alliances team to help us scale. As Senior Manager for our Google Cloud partnership, you will lead our partnership with Google Cloud across product integration, joint marketing, and co-sell pillars. The role primarily focuses on supporting our joint customers and sales teams to ensure successful joint go-to-market and co-sell efforts. Reporting to the Senior Director of CSP Alliances, you will have a unique opportunity to work for
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our SI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake AI Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Partner Development Senior Manager role involves driving and nurturing relationships with our System Integrator (SI) partners. Your primary objective is to strengthen
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ____ Why Snowflake ? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。急成長していくデータの未来を私たちと共に築いていきましょう! Solution Engineering team’s Mission ? Solution Engineeringチームは、営業チームやパートナーと密に連携しながら、お客様の課題を理解し、Snowflakeの価値をわかりやすく伝え、案件形成から技術検証、成約後の活用イメージづくりまでを支援する役割を担います。Associate Solution Engineerには、経験豊富なSEや営業メンバーと協業しながら、顧客への提案活動、デモ支援、技術的な学習と実践を通じて成長していくことを期待します。 The Impact You will Make 営業チームやSenior SEと連携し、見込み客や既存顧客に対するプレゼンテーション、デモ、技術説明を支援する。 顧客の業務課題や技術要件を理解し、Snowflakeの価値と結びつけて提案できるようになる。 PoCや技術検証の準備・実行を支援し、営業サイクル全体を通じてお客様の意思決定を後押しする。 データ、クラウド、AIの進化を学び続け、競合技術や関連ベンダーへの理解を深める。 製品、エンジニアリング、マーケティングなどの社内チームと協力し、現場の学びや顧客の声を共有する。 日本のSE組織における標準的な選考・育成の期待に沿って、技術力、プレゼン力、顧客提案力を段階的に高めていく。 Who You Are 必須要件 SaaS、クラウド、データプラットフォーム、アナリティクス、AI関連領域に強い関心を持ち、継続的に学習できる方 顧客または社内向けに、技術的な内容をわかりやすく説明しようとする姿勢をお持ちの方 データベース、データウェアハウス、ETL、アナリティクス、クラウドテクノロジーに関する基礎理解、または早期にキャッチアップできる素地をお持ちの方 SQLおよびデータ活用に関する基礎知識、またはハンズオンで学んだ経験をお持ちの方 顧客の課題を理解し、ソリューション提案へつなげようとする思考力をお持ちの方 コンピュータサイエンス、エンジニアリング、数学、または関連分野の学位、もしくは同等の実務経験をお持ちの方 日本語に堪能で、英語での業務に抵抗がない方 周囲を巻き込みながら学び、One Teamで成果を出そうとする姿勢をお持ちの方 歓迎要件 プリセールス、ソリューション提案、Sales Engineer、Solution Engineer、コンサルティング、またはそれに近い経験 デモ、ハンズオン、PoC、技術検証、または顧客向けプレゼンテーションの経験 パブリッククラウド、BI、データ統合、AI/MLなどの周辺技術に関する知識 顧客接点のある環境で、技術とビジネスの両方に関わ
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As an Account Engineer , you’ll play a key role in delivering technical expertise and building relationships with prospects and customers as they explore the Snowflake AI Data Cloud. This is a fantastic opportunity to grow your career, develop your skills, and make an impact in a supportive and dynamic environment. You’ll work alongside experienced team members, contributing to a variety of customer engagements, from technical evaluations to inspiring future-state architectures. This role blends technical problem-solving, collaboration, and customer focus, making it an exciting step for someone looking to grow into a technical customer-facing role. What You'll Do: Support Customer Engagements: Assist in presenting Snowflake’s technology and vision to diverse audiences, from technical contributors to business leaders. Develop your skills in aligning technical solutions with business outcomes. Contribute to Technical Wins: Collaborate with customers to plan and execute technical evaluations and proof-of-concept demonstrations, supported by senior team members. Help tailor solutions to customer needs while learning how to communicate business value effectively. Learn & Build Relationships: Partner with customers and technical champions to foster trust and collaboration. Bu
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. ____ Why Snowflake ? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。急成長していくデータの未来を私たちと共に築いていきましょう! Solution Engineering team’s Mission ? Solution Engineeringチームは、営業チームやパートナーと密に連携しながら、お客様の課題を理解し、Snowflakeの価値をわかりやすく伝え、案件形成から技術検証、成約後の活用イメージづくりまでを支援する役割を担います。Associate Solution Engineerには、経験豊富なSEや営業メンバーと協業しながら、顧客への提案活動、デモ支援、技術的な学習と実践を通じて成長していくことを期待します。 The Impact You will Make 営業チームやSenior SEと連携し、見込み客や既存顧客に対するプレゼンテーション、デモ、技術説明を支援する。 顧客の業務課題や技術要件を理解し、Snowflakeの価値と結びつけて提案できるようになる。 PoCや技術検証の準備・実行を支援し、営業サイクル全体を通じてお客様の意思決定を後押しする。 データ、クラウド、AIの進化を学び続け、競合技術や関連ベンダーへの理解を深める。 製品、エンジニアリング、マーケティングなどの社内チームと協力し、現場の学びや顧客の声を共有する。 日本のSE組織における標準的な選考・育成の期待に沿って、技術力、プレゼン力、顧客提案力を段階的に高めていく。 Who You Are 必須要件 SaaS、クラウド、データプラットフォーム、アナリティクス、AI関連領域に強い関心を持ち、継続的に学習できる方 顧客または社内向けに、技術的な内容をわかりやすく説明しようとする姿勢をお持ちの方 データベース、データウェアハウス、ETL、アナリティクス、クラウドテクノロジーに関する基礎理解、または早期にキャッチアップできる素地をお持ちの方 SQLおよびデータ活用に関する基礎知識、またはハンズオンで学んだ経験をお持ちの方 顧客の課題を理解し、ソリューション提案へつなげようとする思考力をお持ちの方 コンピュータサイエンス、エンジニアリング、数学、または関連分野の学位、もしくは同等の実務経験をお持ちの方 日本語に堪能で、英語での業務に抵抗がない方 周囲を巻き込みながら学び、One Teamで成果を出そうとする姿勢をお持ちの方 歓迎要件 プリセールス、ソリューション提案、Sales Engineer、Solution Engineer、コンサルティング、またはそれに近い経験 デモ、ハンズオン、PoC、技術検証、または顧客向けプレゼンテーションの経験 パブリッククラウド、BI、データ統合、AI/MLなどの周辺技術に関する知識 顧客接点のある環境で、技術とビジネスの両方に関わ
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The RVP, Priority Support Engineering - EMEA reports into the Head of Global Support and owns paid support offerings end-to-end for their designated Region. Operating in an environment of both direct reports and matrixed relationships, the ideal candidate has a proven track record of either leading premium support / designated technical advisory organizations OR selling and positioning technical solutions to enterprise customers in a senior field role, with revenue accountability either way. This role brings together a mix of responsibilities with multiple areas of critical focus. The RVP maintains relationships at all levels with Customers, Sales Leadership, Solutions Engineering, Delivery Teams, Operations Teams, and Key Partners. They are expected to sustain KPIs across multiple disciplines including Revenue, Attach, Consumption, Retention, and Staffing. Snowflake's paid support offerings are designed to deliver value customers feel, through both quality reactive interactions and proactive, advisory-led engagement, measured on the outcomes that matter to their business. The RVP leads the regional Designated Support Engineer (DSE) team, the post-sales production support force that delivers Priority Support today and will scale as our paid support portfolio expands. Reacti
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