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Senior Manager Erm Jobs

10,000 active opportunities · Updated for October 2026

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Explore current senior manager erm jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Twitch
📍 New York• $162.7K – $220.2K/yr
1mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Come create the future of live streaming at Twitch! As a member of Twitch's Business Development team, you'll use your industry and product acumen, existing network, and partnership knowledge to support new product initiatives and develop new opportunities with strategic B2B partners that benefit Twitch communities. To support our growth, we are looking for an accomplished, motivated, and data-driven Senior Manager of Business Development who is a detail-oriented problem solver, thrives in ambiguity, and delivers results with limited oversight. The ideal candidate will have experience with relationship building, financial analysis/modeling, designing creative deal structures, and closing complex partnerships by working with cross-functional partners including product, legal, marketing, partnerships, and sales. You will report to the Director of Business Development and manage new and existing Twitch partnerships, which may include opportunities with other major tech companies, consumer services and products, payments, distribution partners, and more. You can work in San Francisco, CA and New York, NY. You Will: Both independently and collaboratively identify, source, and close a variety of high impact partnership agreements with a diverse variety of companies. This includes developi

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Databricks
📍 Mountain View• $200K – $275K/yr
1mo ago

CSQ227R21 As a leader within the Premier Support team at Databricks, you’ll be responsible for leading and managing a team of Designated Support Engineers which deliver white-glove support experiences for Databricks’ enterprise customers. You will be hiring, mentoring, and developing a team of strong customer technical advocates while closely partnering with go-to-market, field and product teams to deliver the best support experience to maximize customer satisfaction and reduce time to mitigation for technical issues and incidents. The impact you will have: Hire, onboard, and develop a top-tier team of Designated Support Engineers (DSE) Identify and operationalize process improvements to meet or exceed team performance KPIs and create consistently exceptional support experiences Partner closely with field, engineering, support, and other cross functional stakeholders within Databricks to ensure seamless post-sales experience and advocate customer needs. Contribute to program enhancements and offerings tailored to evolving customer needs Coordinate execution and collaborate across customers, accounts teams and regional GTM leadership teams to resolve technical blockers and drive high customer satisfaction Conduct internal and external Support Experience QBRs What we look for: 15+ years of industry experience, with at least 7+ years of management experience Proven ability to hire and scale high-performing support or field teams, enabling them and helping them grow in larger roles Ability to work with strategic customers driving multiple completing priorities Preferred 5+ years of Technical experience in Python, Java or Scala-based application development, SQL databases, Linux/Unix systems, or cloud platforms (AWS, Azure, or GCP) 5+ years of technical support or field leadership experience managing global technical teams. Open to occasional travel to team locations Experience working cross-functionally with other teams such as Sales, Field Engineering, Product Ma

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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Senior Manager of Security Operations, you will lead and scale Everpure's global Detection Engineering and Cloud Incident Detection & Response (CIDR) teams. You will own the mission of transforming SecOps into a proactive, intelligence-driven defense engine that measurably reduces risk across cloud, SaaS, infrastructure, and endpoint environments. Partnering closely with GRC, Infrastructure, Product Security, and Engineering leadership, you will establish operational work plans, detection standards, and response strategies that safeguard the Everpure Platform against sophisticated global threats. WHAT YOU'LL DO Direct Detection Engineering & Incident Response Strategy: Establish operational objectives, work plans, and SLAs across threat detection, automated response workflows, and incident triage to continuously optimize Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR). Champion Threat-Informed Detection & Validation: Lead the deployment and continuous refinement of a high-signal detection inventory mapped to MITRE ATT&CK, validating control efficacy through automated simulations, red/purple team exercises, and threat hunt findings. Streamline Telemetry Ingestion & Automation: Oversee the architectural ingestion of multi-cloud (AWS, Azure), endpoint, network, and SaaS log sources into SIEM and SOAR pipelines, reducing false positives and accelerating automated remediation. Lead

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1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sales Senior Manager, New Business Accounts DACH & Benelux. About the job This position is needed to lead one of our New Business Account Executive teams selling into DACH & Benelux within the EMEA Region. Reporting into our EMEA Regional Vice President for South & DACH, the right person for this role is an experienced sales leader who is adept at building high-performing teams of solution-selling Account Executives disciplined in driving new logo acquisition and expanding market presence. Responsibilities In this role, you’ll: Build and manage a high performing team of account executives focused on acquiring new enterprise customers and driving new logo growth. Coach and lead a team to identify and execute targeted outbound prospecting strategies across the entire portfolio of Twilio Products. Enable and coach your team around how to engage across various levels of customer maturity and segmentation. Wo

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About the Team New Verticals is a lean team in growth mode at DoorDash that is building and scaling new categories for our customers, leveraging the DoorDash platform. New Verticals includes over 100K grocery, convenience, alcohol, retail and DashMart businesses. The Shopping Experience team supports our New Verticals platform, with a focus on making the end-to-end DoorDash customer experience faster, easier and more delightful than shopping in store. About the Role Search is critical to delivering a seamless customer experience. We’re looking for someone to join and lead our Search team across New Verticals (Grocery, Convenience, Alcohol, and Retail). You will be responsible for defining, executing and optimizing product initiatives aimed at ensuring customers can quickly and confidently find what they’re looking for. You will work closely with product, engineering, and data science to launch experiences that make shopping 10x better for our customers. You’ll dive deep into data to understand consumer behavior, measure impact, and identify opportunities to improve search relevance and conversion across the app. You’ll report into a Director on our New Verticals Strategy & Operations team and manage a small team. We operate in a hybrid model so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly! You’re excited about this opportunity because you will… Build. You’ll have your fingerprints all over DoorDash’s New Verticals business, across grocery, convenience, retail, alcohol and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers. Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, i

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Okta
📍 San Francisco• $174K – $240K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are seeking an experienced, strategic, and operational leader to join our Order-to-Cash (O2C) organization as the Senior Manager, Provisioning . In this role, you will define the operational vision, long-term roadmap, and fulfillment standards for our global provisioning function. You will lead a global team responsible for the timely, accurate execution of SaaS tenant activations, contract adjustments, and license fulfillments across all enterprise product lines. You will serve as the primary operational escalation point for executive leadership, technical support, and customers regarding fulfillment and order activation and deactivation while partnering closely with Sales, Deal Desk, Legal, and Business Technology. Key Responsibilities 1. Strategic & Operational Leadership Define Function Strategy: Establish and execute the operational roadmap, capacity models, and service-level agreements (SLAs) for global provisioning in alignment with Order-to-Cash (O2C) objectives. Operational Excellence: Maintain rigorous queue governance, standard operating procedures (SOPs), and quality controls to drive high accuracy and throughput across all fulfillment queues. Systems & Process Automation: Partner with Business Technology and Engineering teams to prioritize automation initiatives, API integrations, and system enhancements that reduce manual touchpoints. 2. Escalations & Stakeholder Management Leadership & Customer Escalations: Serve as the sen

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Appian Corporation
📍 Mclean• $132K – $226K/yr
1mo ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Build core finance systems that streamline month-end closes, numbers are accurate, and leadership can move with confidence. ABOUT THE TEAM The Business Technology team serves as the bridge between Finance and technology at Appian, translating business requirements into system capabilities that power our AI-Powered Process Automation business. This team protects the integrity of financial data across the order-to-cash lifecycle, enabling Finance leaders to make confident decisions during rapid growth. You will own the technical backbone of financial operations, ensuring systems evolve in lockstep with business needs while maintaining SOX compliance and audit readiness. Location: McLean, Virginia, USA | Work Model: Onsite at Appian Headquarters THE OPPORTUNITY As Appian scales its Enterprise-Grade Orchestration platform globally, our finance systems must evolve to support increasingly complex revenue models, multi-entity consolidation, and real-time reporting demands. This role exists to ensure our ERP, billing, and planning infrastructure can handle that growth without sacrificing control, accuracy, or speed. You will have direct influence over how Appian's finance organization operates—building systems that enable faster closes, cleaner audits, and better business insights. WHAT YOU'LL DO Lead the configuration and ongoing optimization of core finance systems including NetSuite ERP, Anaplan planning platform, and Zone Billing/CPQ to support accurate financial reporting and streamlined close processes Enforce SOX-compliant controls across financial systems

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About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. About the Role SharkNinja is looking for a self motivated Senior Manager, Technical Project Management (ITPM) to join the Engineering Team on a 12 month Fixed Term Contract (FTC). The Senior Manager, ITPM is the glue across the team, aligning project direction and decision points with senior stakeholders from all business disciplines, and acts as a strategic partner to Design and Engineering leadership, with joint accountability for delivering NPD product(s) to market. This role also carries leadership responsibility for shaping process, mentoring project managers, and representing the project portfolio to executive leadership. The Senior Manager, ITPM owns the WHAT being delivered. Design and Engineering leadership own the HOW it is delivered. Together, they are jointly accountable for: Delivering 5 star products to market (best in class product) Ensuring global teams are

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This role is responsible for managing billing processes, revenue, and payment collection by ensuring accurate and timely updates on various portals, responds to disputes, and provides detailed financial reporting. Adani Power Limited (APL): Adani Power Limited (APL), a part of the diversified Adani Group, is the largest private thermal power producer in India.We have a power generation capacity of 15,250 MW comprising thermal power plants in Gujarat, Maharashtra, Karnataka, Rajasthan, Chhattisgarh, Madhya Pradesh, and Jharkhand, and a 40 MW solar power project in Gujarat. Job Purpose: This role is responsible for managing billing processes, revenue, and payment collection by ensuring accurate and timely updates on various portals, responds to disputes, and provides detailed financial reporting. Source: Adani Group | Job ID: 58202

This role is responsible for managing billing processes, revenue, and payment collection by ensuring accurate and timely updates on various portals, responds to disputes, and provides detailed financial reporting. Adani Power Limited (APL): Adani Power Limited (APL), a part of the diversified Adani Group, is the largest private thermal power producer in India.We have a power generation capacity of 15,250 MW comprising thermal power plants in Gujarat, Maharashtra, Karnataka, Rajasthan, Chhattisgarh, Madhya Pradesh, and Jharkhand, and a 40 MW solar power project in Gujarat. Job Purpose: This role is responsible for managing billing processes, revenue, and payment collection by ensuring accurate and timely updates on various portals, responds to disputes, and provides detailed financial reporting. Source: Adani Group | Job ID: 58203

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Pie Insurance
📍 United States• $115K – $140K/yr
1mo ago

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. As a Senior Manager, Operations, you will play a central role in building a scalable, high-performing operations organization. Reporting to the Director of Customer Service & Operations, you will own the performance of our vendor partnerships and customer service operational model — driving accountability, efficiency, and continuous improvement across the function. This role is well-suited for an operator who sees a landscape of manual processes not as a limitation, but as a clear roadmap for impact. You will design and implement scalable systems and workflows — leveraging modern tools, including AI — while building the business cases that justify continued investment in operational excellence. If you are motivated by the challenge of building something that lasts and believe that finding a way forward is always possible, we want to hear from you. How You’ll Do It Vendor Relationships Lead all aspects of the operations vendor relationships — including weekly business reviews, quality calibration sessions, performance scorecards, and quarterly business reviews (QBRs) with senior vendor leadership. Serve as the incident owner for escalated vendor-originated service failures — including outages, quality breakdowns, and SLA misses — by triaging quickly, coordinating resolution across internal and external stakeholders, and ensuring a documented path to prevention. Maintain and evolve vendor performance scorecards; track SLAs, quality scores, AHT, and other KPIs continuously. Own vendor volume forecasting and headcount planning; ensure

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SupplyHouse.com
📍 United States• Remote• $156.1K – $195.1K/yr
1mo ago

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Senior Manager of UX Design (or Senior Manager of User Experience as we call it!) to join our Customer Experience Team. This individual will report into our Director of Customer Experience, and will elevate how design decisions connect to customer research and measurable business outcomes. This individual will be responsible for leading and growing a team of UX Designers, ensuring design work is grounded in research rather than intuition, and serving as the primary voice for UX in executive-level conversations. This is a hands-on leadership role for someone who can both direct a team and personally advocate for the customer in the room where decisions get made. This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base

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DoorDash USA
📍 Minnesota, United States• Remote• $155K – $228K/yr
1mo ago

About the Team The Tax Technology team owns the technology behind what happens on our platform. We build and run the systems that calculate indirect tax on every transaction — and we go well beyond that. We build the automations and implementations the direct tax team relies on, we support data operations across the tax function, and we develop the tooling and efficiencies that make the wider Tax Force faster. We are a global team spanning three brands: DoorDash, Wolt, and Deliveroo. That reach also makes us one of the most dependency-heavy systems in the company. More than eight separate billing domains feed into our tax services, each with its own architecture, roadmap, and engineering team — and all of them have to work. Getting this right is not optional. Tax has to be correct on every order, the first time. Getting it wrong means incorrect charges to real customers, restatement risk, and audit exposure. We are looking for someone who can hold the whole picture and make it land. About the Role The Senior Manager, Tax Technology Implementations reports to the Director of Tax Technology and owns the technical implementation plan between the various domains and our indirect tax calculation service. This position will be based on the East Coast to accommodate working in Eastern Time hours. You have a deep understanding of the indirect Tax subject matter and also the technical partner to the engineering team. You will translate indirect tax requirements into things engineers can build, and you will own the single consolidated plan that tells Tax and Engineering leadership where the program actually stands. You will influence partner teams with your understanding of the problem and source of truth of a trusted plan. You make it easy for partner teams to do the right thing. This role owns the tax outcome of implementations— the requirements, the design judgment, and the technical calls that determine whether it works. Requirements and design. Au

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CAPCO POLAND *We are looking for Poland based candidate. This role is hybrid. At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management. Help financial institutions navigate the evolving payments landscape and turn market, regulatory and technology change into practical business outcomes. The Role As a Senior Manager specializing in Payments at Capco, you will advise banks and other financial institutions on complex payments challenges, helping clients respond to changing customer expectations, regulatory requirements and developments across the payments ecosystem. You will work closely with senior client stakeholders across Payments, Operations, Product, Technology, Risk and Compliance, supporting engagements spanning payments strategy, operating model transformation, regulatory change and the modernization of payments capabilities. This is a senior advisory role combining deep payments knowledge, consulting expertise and strong stakeholder management. You will help clients assess opportunities and challenges, define target-state solutions and deliver sustainable change while contributing to the continued development of Capco’s Payments offering in Poland. What You’ll Do Advise banks and other financial institutions on payments strategy, transformation and regulatory change, translating complex market and regulatory developments into practical business actions. Lead advisory and transformation engagements across the payment’s lifecycle, including payment products, processes, operating models and supporting capabilities. Support clients in responding to developments across the European and Polish payments landscape, assessing business impacts and defining effective implementation and transformation ro

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