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Senior Manager It Operations Jobs

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Plaid
📍 San Francisco• Full-time• Remote• $190.8K – $262.8K/yr
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team At Embedded Insights, we find the best machine learning opportunities for external products and internal systems, and collaborate with cross-functional partners to bring them to life. We are a central team of Machine Learning Engineers and Data Scientists. We embed with partner teams to build and apply machine learning models that improve internal decision-making and power the Plaid product suite. About the Role You will be the first Data Scientist on the Embedded Insights team, part of Plaid’s Data organization. You will establish the analytics and metrics backbone for a team supporting a diverse set of internal and external products. You will help drive better decision-making, support machine learning model development, and contribute directly to the health of the Plaid network and the quality of Plaid’s products. Your day-to-day work will include: Analyzing entities across the Plaid network to understand behavior and identify opportunities, anomalies, and risks. Creating foundational metrics, dashboards, and monitoring systems that provide a clear view of network health and machine learning model performance. Evaluating the value and performance of machine learni

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Harvey
📍 San Francisco• Full-time• Remote• $210.3K – $281.5K/yr
1mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are looking for a Senior Counsel- Marketing to join Harvey's growing legal team. In this role you will be the primary legal point of contact for all marketing and communications activity at Harvey. You will also assist with the contracts and commercial relationships that power our marketing engine, safeguard the integrity of our promotional messaging, and act as a hands-on partner to the teams driving Harvey's growth. This is a high-impact, cross-functional role for a commercially minded lawyer who wants to sit at the intersection of law, brand, and go-to-market strategy. What You'll Do Review and advise on marketing language across all promotional material, product announcements, including web copy, advertising, social media, email campaigns, sales enablement conte

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Harvey
📍 Chicago• Full-time• Remote• $210.3K – $281.5K/yr
1mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are looking for a Senior Counsel- Marketing to join Harvey's growing legal team. In this role you will be the primary legal point of contact for all marketing and communications activity at Harvey. You will also assist with the contracts and commercial relationships that power our marketing engine, safeguard the integrity of our promotional messaging, and act as a hands-on partner to the teams driving Harvey's growth. This is a high-impact, cross-functional role for a commercially minded lawyer who wants to sit at the intersection of law, brand, and go-to-market strategy. What You'll Do Review and advise on marketing language across all promotional material, product announcements, including web copy, advertising, social media, email campaigns, sales enablement conte

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Harvey
📍 Dallas• Full-time• Remote• $210.3K – $281.5K/yr
1mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are looking for a Senior Counsel- Marketing to join Harvey's growing legal team. In this role you will be the primary legal point of contact for all marketing and communications activity at Harvey. You will also assist with the contracts and commercial relationships that power our marketing engine, safeguard the integrity of our promotional messaging, and act as a hands-on partner to the teams driving Harvey's growth. This is a high-impact, cross-functional role for a commercially minded lawyer who wants to sit at the intersection of law, brand, and go-to-market strategy. What You'll Do Review and advise on marketing language across all promotional material, product announcements, including web copy, advertising, social media, email campaigns, sales enablement conte

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Harvey
📍 New York• Full-time• Remote• $210.3K – $281.5K/yr
1mo ago

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview We are looking for a Senior Counsel- Marketing to join Harvey's growing legal team. In this role you will be the primary legal point of contact for all marketing and communications activity at Harvey. You will also assist with the contracts and commercial relationships that power our marketing engine, safeguard the integrity of our promotional messaging, and act as a hands-on partner to the teams driving Harvey's growth. This is a high-impact, cross-functional role for a commercially minded lawyer who wants to sit at the intersection of law, brand, and go-to-market strategy. What You'll Do Review and advise on marketing language across all promotional material, product announcements, including web copy, advertising, social media, email campaigns, sales enablement conte

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Sardine
📍 Remote• Full-time• Remote• AED 340K – AED 475K/yr
1mo ago

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote MENA - Preference for Dubai Please note: This role will require up to 50% travel. About the role: Sales Engineering is a team of subject matter experts who serve as the trusted technical advisor to prospective customers. You will lead prospects through the sales process by connecting their needs to Sardine’s value to win new customers and drive revenue growth. You will deliver best in class product demonstrations, fill out RFPs, and win over our prospective customer’s technical teams with your thought leadership and consultative approach. Internally, your in

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1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for a Senior Director, Privacy, Product and Platform Security to lead the teams responsible for protecting the systems, products, services, and data that power the Roblox platform. This is an opportunity to define how security and privacy are engineered into one of the world’s largest and most ambitious platforms. You will work on problems that span product design, distributed systems, infrastructure, data, privacy, and emerging technology—helping protect the data and systems relied on by tens of millions of users and creators. You will bring Product Security, Platform Security, and Privacy Engineering together around a unified vision to protect the confidentiality, integrity, and availability of Roblox’s products, infrastructure, and data systems. The role will partner closely with Engineering, Infrastructure, Product, Legal, Privacy, Compliance, and other business leaders to make security and privacy durable properties of how Roblox designs, builds, deploys, and operates. Reporting to the Chief Information Security Officer, you will oversee a high-impact organization of security engineering leaders and senior individual contributors. You will operate as a peer to Infrast

At Lyft, our purpose is to serve and connect, cultivating an inclusive environment where all team members can thrive. As the Business Systems Lead for Payroll & Time, you will lead Lyft's global migration onto Dayforce following recent acquisitions. Sitting within People Technology in Corporate Engineering and IT (CEIT), you'll join Lyft's Dayforce program at a formative moment: the initial rollout spans 12–15 countries over two-plus years, and you're joining early enough to directly shape how implementation, governance, and vendor management get done — not inherit a playbook someone else already wrote. You'll be backed by a mature, experienced Payroll Operations team who bring deep subject-matter expertise, while you own the technical and functional side: driving requirements, directing our systems integrator, and building the governance and vendor management model you'll run long-term as the platform's product/service owner. Sitting within People Technology in CEIT, you will drive requirements, make key functional decisions, and partner closely with Payroll Operations, HR, Legal, and Finance. You'll lead vendor delivery to ensure accurate, compliant payroll and time tracking across each migration wave, then own platform governance and vendor management long-term once the program stabilizes. We're looking for someone who can act as the translation layer between operations, executives, and technical teams — equally comfortable explaining payroll concepts to engineers and system constraints to business stakeholders. Responsibilities: Own Requirements and Direct the Implementation Partner Serve as the internal functional owner for the Dayforce payroll and time migration, driving requirements and directing the systems integrator partner. Translate payroll policy, collective bargaining terms, and statutory requirements — as defined by Payroll Operations and Legal — into actionable technical specifications. Validate vendor configurations against country-specific rule

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The New York Times
📍 Washington• $125K – $135K/yr
1mo ago

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The Washington bureau is seeking a temporary senior staff editor to work on editing Washington news, including stories on the White House, Congress, the military, intelligence agencies, the Justice Department, the State Department, the Supreme Court, health care, economics and more. You will work on a mix of daily and enterprise stories as well as breaking news and live coverage during weekday evenings, picking up from the dayside team and working alongside other editors in the Washington bureau and on the Live team in New York, as needed. You will also monitor news developments, consult with the Washington Night Editor and bureau leadership about priorities, do first and second reads and make judgments on the length, placement and framing of stories and, at times, assign stories to reporters. You will need to have familiarity with a wide variety of topics, versatility, speed, proven judgment and the ability to collaborate across desks and platforms. This is a temporary position based in Washington, D.C., with regular presence in the office, 4 days per week. It includes night and weekend work as newsroom needs require. Responsibilities: You will work with other editors and reporters to ensure stories are cleanly edited. You will edit a wide range of material for accuracy, grammar, style and readability, including breaking news, live updates, daily news and major enterprise stories. You will provide first and second edits for a variety of sto

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WRITER
📍 San Francisco• Full-time• Remote
1mo ago

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role In an AI-native environment, the product shifts fast, new workflows emerge weekly, and customers and internal teams surface needs in real time. Someone has to meet those needs at the speed they arise. That's this role. As a lead learning experience designer, you'll own a fast-paced, high-volume learning design track focused on short, targeted, just-in-time courses — typically 15–45 minutes each, built in sprints of three weeks or less, shipping roughly 15+ courses per year. You'll build focused one-off courses that plug specific gaps: a new workflow, a role-specific skill, a tool that just shipped, an AI topic that can't wait for the next curriculum cycle. These courses are standalone, purpose-built, and often shorter-lived — responding to the moment. You'll work both proactively (scanning for emerging needs) and reactively (fielding requests from across the company and from customers). The pace is fast, the iteration cycles are tight, and the environment is dy

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SA
1mo ago

The goal of a Senior Machine Learning Engineer at Scale is to own how we apply generative AI, agentic AI, computer vision, and reinforcement learning to mission-critical problems in production. Our senior machine learning engineers are handed problems that don't yet have an established approach, they propose the architecture, build it with support from other engineers, and are accountable for whether it holds up in the environments our customers depend on. Our Public Sector Machine Learning team is focused on deploying cutting-edge models to mission-critical government systems through products like Donovan and Thunderforge . Our work spans multiple modalities, with our primary focus on agentic systems built on large language models. We are developing agents that solve complex operational and planning challenges for government partners: agent frameworks that integrate custom retrieval pipelines and production APIs, memory and context-management systems that hold state across long-running tasks, geospatial reasoning over maps and spatial data, and the evaluation tooling that benchmarks and refines agent behavior. We also apply reinforcement learning in targeted places where it earns its keep, and our computer vision work advances evaluation, labeling efficiency, and multimodal model training in support of defense applications. As a Senior MLE, you'll have design authority over a capability area - the final say on the patterns used within your team, and the responsibility to make those patterns work under real constraints: classified environments, limited compute, and correctness requirements that don't bend. You will: Own the design and delivery of agent capabilities end to end - architecture, implementation, and the evaluation that proves they work Define net-new patterns in problem spaces with no established approach, propose them to the wider team, and lead the work to build them Take state of the art models developed internally and from the commu

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Instacart
📍 Canada• Remote• C$171K – C$180.5K/yr
1mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibil

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Instacart
📍 Minnesota, United States• Remote• $203K – $214K/yr
1mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibil

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1mo ago

ABOUT FILSON AND SHINOLA In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand. ABOUT US At Bedrock Manufacturing Co. , our corporate teams operate in a shared services model that supports both Shinola and Filson . These teams provide centralized expertise across key business functions, partnering closely with brand leadership to drive operational excellence, efficiency, and strategic growth across the Bedrock platform. ABOUT THE ROLE The Senior Accountant for Shinola and Filson will play a key role in supporting the organization’s accounting operations, financial reporting, and month-end close processes across multiple brands and business channels. This role is ideal for a highly analytical, detail-oriented accounting professional who thrives in a fast-paced retail and consumer products environment and enjoys partnering cross-functionally with operation

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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Trust & Safety Experience owns the customer journeys during authentication, verification, and fraud journeys. You will work as a Frontend engineer, contributing to web, and mobile interfaces. In this role, you will need to gain a deep understanding of the business, product and engineering context, and utilize that context to own and deliver high-availability and low-latency systems that Affirm customers use every day. What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 4+ years of experience of developing and architecting web applications using declarative UI frameworks like React or Vue. · You are proficient in working with Javascript/Typescript. · You have experie

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