Senior Manager It Operations Jobs

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. In this role you will be responsible for one of THG Fulfil's largest and most complex accounts, spanning B2B/channel and B2C/D2C fulfilment, inbound and new product introduction (NPI), value-added services, systems integration, and commercial administration, with direct exposure to both client leadership and THG group executives. The Role This is one of the most strategic, highest-visibility accounts in the Fulfil portfolio, and a newly created, dedicated role to match. It carries real intensity: a daily governance and reporting obligation, and a breadth of scope across B2B, B2C/D2C, inbound, NPI, VAS, integrations and commercial that effectively spans several workstreams under one relationship. With that comes genuine ownership. The successful candidate will be THG's primary point of contact for the client's operational, logistics and programme teams, translating their requirements into internal action across warehouse operations, transport, IT/integrations, ISC and commercial — and holding those teams to delivery. They will own the account's governance calendar and daily reporting, resolve escalations end-to-end, and hold credible technical conversations on integrations without needing to do that work personally. This is a role for someone who wants to run something significant, not administer it. Why This Role Real seniority from day one: of one of Fulfil's largest and most complex accounts — you're the person in the room with senior leadership on both sides, not a supporting player. A genuin

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE OPPORTUNITY Auth0 is a leading identity platform that secures billions of logins every year for organizations around the world. We're trusted by enterprises, startups, and developers to simplify identity and access management across any application, on any platform, anywhere. We're seeking a Product Operations Manager with a strong focus on data and analytics to help us turn raw data into meaningful business insights. Reporting to the Head of Product Operations, you'll be the person who looks at what the data is telling us and connects it to what it means for the business — revenue, retention, growth, and product direction. This is not a pure analyst role. You'll need to understand the business deeply enough to ask the right questions of the data, and communicate the answers in a way that drives real decisions. You're equally comfortable working in a dashboard as you are in a leadership meeting explaining what the numbers mean and why they matter. KEY RESPONSIBILITIES: Turning Data Into Business Insight: Take raw product and business data and translate it into clear narratives about what is working, what isn't, and where the opportunity lies. Build and maintain decks and dashboards that go beyond reporting numbers, telling a story and driving action. Work with Product to define the KPIs and metrics that matter most to the business and ensure teams understand how to track them, and how their work connects to those outcomes. Ident

About the Team OpenAI’s Real Estate & Workplace (REW) team creates and operates the spaces, programs, and services that enable employees to do their best work. The team’s work spans real estate, workplace operations, design and construction, workplace experience, food programs, employee services, analytics, and global programs. As OpenAI’s presence in India grows, REW is building flexible, scalable, AI-native, people-centered workplaces that combine a consistent employee experience with strong operational and financial discipline and thoughtful adaptation to each location. Workplace & Location The location for this role is Mumbai . The role requires to be onsite 5 days per week, with regular travel among Mumbai, New Delhi, and Bangalore. About the Role We are looking for an experienced Senior Workplace Operations Manager to set the operational direction, define the workplace operating model, and lead workplace operations and employee experience across OpenAI’s locations in India, including but not limited to Mumbai, New Delhi, and Bangalore. This hands-on, country-level role combines strategic planning, senior stakeholder partnership, and day-to-day execution in a fast-changing environment. As OpenAI’s senior workplace operations owner in India, you will translate business and employee needs into a scalable, AI-native operating model and define the standards, priorities, and service outcomes that support the country’s growth. You will remain accountable for delivery through integrated facilities-management partners, contractors, and specialist vendors, while partnering closely with India business leaders, regional REW leadership, and colleagues across REW, Workplace Experience, Leasing, Design & Construction, Food, Corporate Security, IT, Finance, People, and Procurement. This is a senior individual-contributor role reporting to the Head of Workplace, JAPAC. You’ll be responsible for: Set and own the country-wide workplace operating model, service qualit

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Customer Experience & Operations organization is at the heart of how we support the millions of customers, shoppers, and partners who rely on our platform every day. Within that organization, the CX Technology Programs team is responsible for driving the development and deployment of technology solutions that meaningfully improve the support experience at scale. We are looking for a CX Technology Program Manager to join a small, high-impact team working at the intersection of automation, operations, and product execution. This role sits within a team of three — two individual contributors and a people manager — and will play a critical role in bringing structure, coordination, and momentum to an ambitious chatbot automation program. With 14 automations currently in active development across Shopper and Customer support programs and s

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Customer Experience & Operations organization is at the heart of how we support the millions of customers, shoppers, and partners who rely on our platform every day. Within that organization, the CX Technology Programs team is responsible for driving the development and deployment of technology solutions that meaningfully improve the support experience at scale. We are looking for a CX Technology Program Manager to join a small, high-impact team working at the intersection of automation, operations, and product execution. This role sits within a team of three — two individual contributors and a people manager — and will play a critical role in bringing structure, coordination, and momentum to an ambitious chatbot automation program. With 14 automations currently in active development across Shopper and Customer support programs and s

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You're an experienced benefits professional who thrives at the intersection of operational execution and strategic program building. You know EMEA benefits landscapes inside and out — the regulatory nuances, the broker ecosystems, the carrier dynamics — and you're equally energized by the challenge of building scalable processes and programs from scratch. You'll join as a key member of the International Benefits team, initially owning EMEA benefits operations end-to-end while progressively taking on broader program management responsibilities as the function matures. This is a role for someone who wants to build, not just maintain — you'll have the opportunity to shape how Justworks delivers benefits across a rapidly expanding international footprint. Your Success Profile What You Will Work On EMEA Benefits Operations: Own the full benefits lifecycle for EMEA markets — procurement, renewals, plan design, vendor/broker management, and employee support. You'll be the regional expert ensuring our benefits offerings are competitive, compliant, and locally relevant. 40% Country Launches: Partner with cross-functional teams (Legal, Pay

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You're an experienced benefits professional who thrives at the intersection of operational execution and strategic program building. You know EMEA benefits landscapes inside and out — the regulatory nuances, the broker ecosystems, the carrier dynamics — and you're equally energized by the challenge of building scalable processes and programs from scratch. You'll join as a key member of the International Benefits team, initially owning EMEA benefits operations end-to-end while progressively taking on broader program management responsibilities as the function matures. This is a role for someone who wants to build, not just maintain — you'll have the opportunity to shape how Justworks delivers benefits across a rapidly expanding international footprint. Your Success Profile What You Will Work On EMEA Benefits Operations: Own the full benefits lifecycle for EMEA markets — procurement, renewals, plan design, vendor/broker management, and employee support. You'll be the regional expert ensuring our benefits offerings are competitive, compliant, and locally relevant. 40% Country Launches: Partner with cross-functional teams (Legal, Pay

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You're an experienced benefits professional who thrives at the intersection of operational execution and strategic program building. You know EMEA benefits landscapes inside and out — the regulatory nuances, the broker ecosystems, the carrier dynamics — and you're equally energized by the challenge of building scalable processes and programs from scratch. You'll join as a key member of the International Benefits team, initially owning EMEA benefits operations end-to-end while progressively taking on broader program management responsibilities as the function matures. This is a role for someone who wants to build, not just maintain — you'll have the opportunity to shape how Justworks delivers benefits across a rapidly expanding international footprint. Your Success Profile What You Will Work On EMEA Benefits Operations: Own the full benefits lifecycle for EMEA markets — procurement, renewals, plan design, vendor/broker management, and employee support. You'll be the regional expert ensuring our benefits offerings are competitive, compliant, and locally relevant. 40% Country Launches: Partner with cross-functional teams (Legal, Pay

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You're an experienced benefits professional who thrives at the intersection of operational execution and strategic program building. You know EMEA benefits landscapes inside and out — the regulatory nuances, the broker ecosystems, the carrier dynamics — and you're equally energized by the challenge of building scalable processes and programs from scratch. You'll join as a key member of the International Benefits team, initially owning EMEA benefits operations end-to-end while progressively taking on broader program management responsibilities as the function matures. This is a role for someone who wants to build, not just maintain — you'll have the opportunity to shape how Justworks delivers benefits across a rapidly expanding international footprint. Your Success Profile What You Will Work On EMEA Benefits Operations: Own the full benefits lifecycle for EMEA markets — procurement, renewals, plan design, vendor/broker management, and employee support. You'll be the regional expert ensuring our benefits offerings are competitive, compliant, and locally relevant. 40% Country Launches: Partner with cross-functional teams (Legal, Pay

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Our Associate Manager of Customer Success at Perforce is searching for a Senior Customer Success Manager to join the team in support of Delphix customers in the central US region. You will build deep, strategic relationships with enterprise customers to ensure they achieve long-term value from their investment. Acting as a trusted advisor, you will champion our “Delight Every Customer” mission by driving product adoption, proactively identifying and mitigating risk, securing renewals, and uncovering expansion opportunities. You will bring the voice of the customer to internal teams, providing insights that shape product direction and enhance the overall customer experience. In this role, you will collaborate cross-functionally with Sales, Operations, Legal, Support, Professional Services and Product teams to ensure a seamless and impactful customer journey. About You: You are customer-focused, who is experienced at managing and growing customer accounts. You excel at building relationships with key decision-makers, driving value realization, and identifying growth opportunities. You are comfortable discussing financial terms, renewals, and identify expansion opportunities while maintaining a strong focus on customer success.

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Currently expanding our Customer Success team, we're looking for a new colleague as a Customer Success Manager (CSM) to join our Client Services Team. You will be the key contact point for a portfolio of approximately 20 customers , treating them as your own business space — driving strategy, growth, and value at every stage of the cooperation. This role requires someone who thrives independently, is proactive by nature, and takes full end-to-end ownership of their client relationships. You won't wait for instructions — you'll identify opportunities, make decisions, and drive outcomes on your own. Working in one of our Central European offices or from home on a full-time basis , you’ll become a core part of the Client Services Team . The base salary range for this position is €31,000-

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU We are looking for a GTM Engineer to join our Marketing Technology team and help build the systems, processes, and data foundation that power modern go-to-market execution. In this role, you will design and scale the data, automation, and technology capabilities that enable more effective marketing and GTM programs. You will build reliable workflows that improve data quality, connect systems, streamline operations, and turn insights into timely action across the customer lifecycle. You will also help implement AI-powered solutions using platforms such as ChatGPT, Claude, and Gemini, including agents that improve research, automation, personalization, and team productivity. You will partner closely with Enterprise Systems, Data Science, Sal

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role WRITER is looking for a senior paid marketing manager to lead our paid media programs. In this role, you'll use AI to personalize and scale paid marketing across channels, with a focus on account-based marketing (ABM) and supporting enterprise sales cycles. You'll work cross-functionally with the broader marketing team to keep paid programs aligned with our overall strategy. The ideal candidate will have a strategic, data-driven mindset, with deep expertise in full-funnel performance marketing. You’ll bring a validated POV on digital planning, media execution, ad operations, and stakeholder management, paired with the passion of a marketer, the insight of a strategist, and the drive of a doer. This position reports to the director of lifecycle marketing. 🦸🏻‍♀️ What you’ll do Build and manage paid marketing programs across social, search, and display channels Use AI tools to personalize campaigns and scale them efficiently Develop and execute account-based mar

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role WRITER is looking for a senior paid marketing manager to lead our paid media programs. In this role, you'll use AI to personalize and scale paid marketing across channels, with a focus on account-based marketing (ABM) and supporting enterprise sales cycles. You'll work cross-functionally with the broader marketing team to keep paid programs aligned with our overall strategy. The ideal candidate will have a strategic, data-driven mindset, with deep expertise in full-funnel performance marketing. You’ll bring a validated POV on digital planning, media execution, ad operations, and stakeholder management, paired with the passion of a marketer, the insight of a strategist, and the drive of a doer. This position reports to the director of lifecycle marketing. 🦸🏻‍♀️ What you’ll do Build and manage paid marketing programs across social, search, and display channels Use AI tools to personalize campaigns and scale them efficiently Develop and execute account-based mar

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta continues its push into the enterprise, the Upmarket Account Executive team is at the center of that growth, and this role is the dedicated enablement partner making that motion faster, sharper, and more scalable. As a Sr. Revenue Enablement Manager supporting our Upmarket AE organization, you'll operate as a true strategic thought partner to AE leadership, helping design and build the enablement infrastructure needed to win in complex, enterprise sales environments. This is a high-autonomy role that shapes how Vanta's most strategic sellers learn, grow, and perform. What you’ll do as a Sr. Revenue Enablement Manager at Vanta: Serve as a dedicated strategic partner to Upmarket AE leadership, including directors and frontline managers, to deeply understand the upmarket GTM motion and proactively identify where enablement can drive measurable impact on pipeline and revenue. Build and maintain a suite of high-quality enablement resources, including playbooks, deal strategy frameworks, account planning tools, and competitive positioning guides, that equip AEs to engage and win at the enterprise level. Design and deliver enterprise-grade sales methodology programs, such as MEDDPICC and Command of the Message, and embed them into the day-to-day practices of the Upmarket AE team. Conduct continuous needs assessments, drawing on data from Gong, Salesforce, and direct field observation, to identify capability gaps and prioritize the enablement roadmap accordingly. Partner cross-functionally with Revenue Operations, Product Marketing, Product Management, and Solutions Engineering to ensure Upmarket AEs have timely, high-quality