Senior Manager Process Excellence Jobs

This role is part of our Central Platform Engineering Team at saas.group. What is saas.group? Think of us as the driving catalyst behind your favorite software success stories. saas.group, established in 2017, is on a mission to turbocharge promising B2B SaaS ventures, unlocking their full potential. As a Software-as-a-Service portfolio powerhouse, we specialize in acquiring small software treasures and polishing them into industry stars. With a dynamic, fully remote team of nearly 350+ colleagues spanning 50+ countries we are truly global and we are rewriting the playbook on SaaS innovation and collaboration. We grow 23 exciting brands under our umbrella. Feel free to explore our Candidate's Hub to get an insider's view, dive into our culture, gain valuable insights into our teams and how we work. Also, don’t forget to follow saas.group on LinkedIn to stay up-to-date on our job openings, podcast episodes, and with all things happening at our company. Profile Overview Our Platform Engineering team runs central infrastructure services and partners with brands to modernize their stacks. The mission: provide a “paved road” of opinionated best practices (observability, backups, CI/CD, infra as code) that brands can adopt quickly, and support hands-on migrations when needed. You’ll own outcomes for a set of brands: assess where they are, recommend what “good” looks like, and implement the plan. The role blends architecture, enablement, and practical engineering. It’s senior and autonomous: you’ll advise and sometimes convince stakeholders, then deliver. Your immediate impact in the first 3-6 months will be: Complete central onboarding by pairing with a team member for ~2 weeks to learn our patterns and tooling, then start managing the brands assigned to you. Lead the onboarding of at least one brand to our “paved road” standards (GitHub org, CI/CD, monitoring/observability, IaC), with positive feedback from brand leadership and our team. Deliver one or more migrations/re

We’re looking for a hardworking, driven leader with superb energy, passion and initiative to lead a Partner Sales team. The Partner Sales team concentrates driving co-sell and delivering incremental value to the field through formulating and executing a pipeline generation strategy through Partners, recruiting and building healthy mutual partnerships. Reporting to Regional Vice President of Partners APAC, the Senior Director of Partners will cover India with a high focus on people leadership, recruiting and developing a high performance team fostering a culture of collaboration. With a people-first culture, which is echoed throughout the whole company, managing and leading our team is top of mind. Our sales leadership is committed to building the best salesforce in technology, with a legendary reputation of excellence and integrity. This means, inspiring and enabling success for everyone on the team. We provide the opportunity for all Senior Directors to sit with their peers and collectively learn from each other about how to better develop our people, recruit, retain, and use our data to get the best results for and from our people. All of us are committed to working hard in order to build something unparalleled in the industry We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities Own, on behalf of Area Vice President (AVP) - India Sales leader, all things Partner related Develop a holistic regional partner strategy, aligning Solution, Services & Cloud Partners and aligning to AVP priorities. Own senior stakeholder engagement both internally and externally. Recruit, onboard and ramp new Partner Sales Specialists and accelerate their productive capacity. Own Partner team quota for geographies and responsible for forecast. Enable, develop and empower your team to proactively prospect, identify, qualify, and build sales pipeline through our Cloud Partners, Global, Regional and local System Integrators,

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity.

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload. We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale. In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastruc

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload. We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale. In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastruc

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: You’ll help define Growth Design at Vercel and shape the complete self-serve journey: signup, onboarding, first project and deployment, adoption, conversion, expansion, and retention. The work spans people, agents, and the handoffs between them. You’ll report into Product Design and work closely with Growth Product, Engineering and Data. You’ll have the authority and support to move from an observed problem to a working prototype, shipped experience, and measured result. Vercel gives you unlimited access to leading LLMs and in-house tools that make product data easier to explore. If a tool limits the work, you can partner directly with its builders or improve it yourself. This role does not come with a mature Growth Design playbook, stable briefs, or one bounded product surface. Priorities change as evidence arrives. Some experiments will not ship. Our data and tools allow us to validate hypotheses. You should enjoy finding the right problem, making something real, working through implementation, and staying accountable after launch. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do: Own the self-serve experience across onboarding, activation, adoption, monetization, and retention for people and agents. Find high-impact opportunities through c

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Senior Software Engineer is responsible for building the tools required to help organizations succeed with Apple. Lead others on the agile team to break down problems and apply the appropriate designs and practices to build Jamf products. Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. What you can expect to do in this role : Break down customer problems into work you and the team can execute on. Independently complete tasks from start to finish with high quality. Ability to communicate technical concepts to stakeholders. Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality. Produce designs for new and existing features. Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud). Performs all job responsibilities in alignment with the core values, mission and purpose of the organization. Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. About the Team Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-velocity business impact. Our Public Sector team acts as a trusted strategic partner to government agencies and organizations, bringing their most vital ideas to life. By joining this high-performing team, you will strengthen and evolve your technical consulting skills while accelerating the adoption of our AI-Powered Process Automation platform across critical public infrastructure. As a Senior Consultant, you will step into a pivotal leadership role at the intersection of public sector strategy and modern technical innovation. This is your opportunity to move beyond isolated coding tasks and own the end-to-end delivery of highly visible, complex enterprise systems. You will lead small engineering teams, architect robust integrations, and serve as a trusted technical advisor to client stakeholders - enabling enterprise organizations to achieve true Enterprise-Grade Orchestration . This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 4 - 5 days per week to foster that culture, ensure we thrive through shared ideas and teamwork, and maximize opportunities to connect with the exceptional people across Appian. While working in-person with customers is our main priority, we also believe the office environment enables more opportunities to celebrate wins, collaborate effec

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Spain, Madrid What You'll Do The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Manag

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Spain, Madrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. I

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Senior Solutions Engineer. In this role, you will drive business development and sales growth by providing technical expertise, competitive positioning, and product evaluation support to prospective customers for the OneTrust AI-ready governance platform. Your Mission Serve as technical expert on systems integrations during major sales opportunities, including the preparation and delivery of proposals, product demonstrations, RFPs and custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives Instrumental in technical deep dive discussions to architect integrations and advice customers on best practices Support Sales Teams with client meetings, presentations, and custom integration design options Coordinates with internal R&D, technical integrations, partner integrations teams to stay on top of product capabilities as well as future direction Conduct custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives You will have a clear understanding

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Business Controllers team serves as Finance's "One-DRI" (Directly Responsible Individual) for every product launch with financial impact at Coinbase. Acting as the central coordinator across accounting, tax, treasury, credit risk, and operations, the team ensures new products launch smoothly without compromising financial integrity, audit readiness, or regulatory compliance. As a Senior Business Controller, you'll drive cross-functional alignment and serve as a trusted finance partner as Coinbase continues to expand its product footprint. What You'll Do Own periodic prioritization meetings with Business Partners across Consumer, Institutional, Base, and Development to assess product launch pipelines and plan Finance support across workstreams Drive a culture of quality and compliance by overseeing the end-to-end product launch review process, maintaining up-to-date Finance Requirements documentation, and ensuring all launch blockers have assigned DRIs and ETAs Partner with finance stakeholders, business leads, and cross-functional teams to evaluate new product strategies, define finance requirements, and support timely implementation in a fast-paced environment Serve as a trusted advisor to business partners, helping them navigate the Finance organization and scale operations with minimal friction Collaborate with EAA and Finance Engineering teams to implement ne

Location: United States – Remote Clearance: Ability to obtain and maintain a Public Trust Salary Range: 152K - 184K LTS is seeking a highly skilled Senior Agentic AI Security Engineer to ensure our AI systems are secure, trustworthy, resilient, and governed responsibly. You'll design safeguards that protect AI agents, retrieval pipelines, prompts, tools, memory, and model interactions from misuse while ensuring every AI response remains explainable, auditable, and aligned with enterprise security and compliance requirements. This role focuses on securing AI systems, not simply securing infrastructure. The Agentic AI platform is designed to help engineers understand, analyze, and modernize one of the most consequential legacy software systems still operating today. Our platform enables engineers to ask questions in plain English and receive explainable, verifiable answers traced directly back to decades of production source code. Rather than replacing engineers, we're building AI that accelerates engineering through transparency, traceability, and intelligent reasoning. We're building an AI-native engineering platform supporting the modernization of mission-critical healthcare systems serving millions of Veterans nationwide. The platform is designed for deployment across federal enterprise environments and is being engineered to align with FedRAMP security controls, Zero Trust principles, and federal compliance requirements. You'll work alongside AI architects, software engineers, platform engineers, cybersecurity engineers, and product leaders to embed AI security into every stage of development from experimentation through production deployment. We’re building an AI platform where security, transparency, and trust are foundational, not afterthoughts. What You’ll Do: Secure Agentic AI Systems Design and implement security controls for autonomous and multi-agent AI systems. Secure agent orchestration, tool execution, memory, and external integrations. Identify and mi

United States – Remote Clearance: Ability to obtain and maintain a Public Trust LTS is seeking a Senior Front-End Agentic AI Engineer to own the experience layer of an AI platform built for one of the most consequential legacy systems still running in production today. Our platform enables engineers to ask questions in plain English and receive explainable, verifiable answers traced directly back to the exact lines of source code. Rather than replacing engineers, we're building AI that helps them understand decades of complex software faster, with complete transparency and confidence. We're building an AI-native engineering platform supporting the modernization of mission-critical healthcare systems serving millions of Veterans nationwide. Every response generated by the platform must be explainable, traceable, and trustworthy. The front end is where that trust is earned. The platform is designed for deployment across federal enterprise environments and is being engineered to align with FedRAMP security controls, Zero Trust principles, and federal compliance requirements. When an engineer asks a question about a decades-old codebase, your interface determines whether they trust the answer or close the tab. You'll own that experience from end to end. The product has executive sponsorship, committed users, a clearly defined mission, and a customer who knows exactly what success looks like. Our engineering team is intentionally small. Every engineer has significant ownership, meaningful influence over product direction, and the opportunity to help define how engineers interact with AI. We don't simply build AI-powered software—we build software with AI. This is not another chatbot. Using AI agents, LLMs, parallel workflows, and model-assisted development is simply how we engineer. What You’ll Do: Own the end-to-end front-end experience for an enterprise-scale Agentic AI platform. Design intuitive interfaces that transform complex AI reasoning into experiences engineers

About the Role Together.ai is looking for a Senior Software Engineer to join the Customer Insights team. Customer Insights owns the customer-facing visibility layer of Together's Cloud — the systems that help customers understand what's happening in their environment, trace back what happened and why, and act on it with confidence. Every time a customer needs to understand their own activity — what happened, who did it, when, and whether it needs attention — they rely on the systems we build. Whether it's a developer inspecting recent activity, an enterprise team auditing their organization, or an operator diagnosing an anomaly, we make that visibility clear and trustworthy: simple for everyday cases, robust enough for complex organizational needs. We're turning today's fragmented visibility patterns into coherent product and platform foundations, and building toward a next generation of insight tooling that summarizes activity, explains anomalies, and correlates signals across surfaces — for both human operators and autonomous agents. You'll take ambiguous problems and turn them into a clear technical direction. You'll set the technical approach for significant pieces of the system, weigh in on architecture beyond your immediate area, and help less experienced engineers navigate unfamiliar problem spaces. You'll have real autonomy over how problems get solved, paired with a team that reviews, debates, and learns in the open. Responsibilities Design and ship core features of Together's Customer Insights platform — the systems customers rely on to see, trace, and act on their own activity. Drive the technical design for new capabilities, including proposing architecture, writing design docs, and getting buy-in across teams. Partner with Data Platform and Observability engineering teams to leverage Together’s core data stack and capabilities to build out Customers Insights data collection and stream processing systems. Own significant areas of the system end-to-end —