Senior Process Improvement Professional Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Manager, Customer First Operations, APJ will play a pivotal role in shaping and scaling our rapidly growing APJ Customer First organisation. Reporting to our APJ GTM Strategy &amp; Operations leadership team, you will be the primary business partner for the APJ VP of Customer First and other senior CX leadership. You will be responsible for establishing and implementing operations rigour and standards for the CX team, spanning Customer Success and Technical Account Management (TAM), while working closely with adjacent teams including Sales, Pre-Sales, Renewals, Support, and Professional Services.In this role, you will design, refine, and continuously optimise our Management Systems, bridging the gap between corporate strategy and regional execution to maximise Net Revenue Retention (NRR). We are looking for an experienced, highly collaborative candidate with a growth mindset, exceptional analytical skills, and an appetite for constant improvement. You will be tasked with integrating the customer journey from sales through to customer success, ensuring that global and local standards are consistently adhered to and operating in support of our aggressive growth targets. This role offers strong potential for career growth and progression towards a Director-level position. <p&

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Role You are a deep technical architect. Whether it's a Fortune 500 CTO or a startup founder, you know how to read the room and steer it. You have handled enough OAuth token flows, SCIM failures, and multi-product integration edge cases to spot root issues fast. In this role, you will help shape how developers understand identity at scale. You serve as the top technical escalation point for our support team. You are our domain expert. You influence product roadmaps. You mentor engineers. You challenge standard practices. You raise the bar across the entire global team. You handle ambiguity well. You operate with full autonomy. You focus on delivering outcomes that unblock our most complex accounts. What You Do Strategic Escalations and Architecture This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage. End-to-End Ownership: Resolve our most complex developer cases, including multi-product architectures, ISV integration designs, and strategic account escalations. Cross-Functional Bridge: Serve as the technical link between Developer Support and ISV Partnerships, working directly with strategic partners on integration design. Architectural Consulting: Join customer and partner calls to advise on architecture and resolve issues beyond standard support scope. Product and Executive Engagement Roadmap Influence: Partner with Product Management and Engineering

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we’re building the future of secure, enterprise-grade AI Agents . We’re looking for a Principal Engineer to join our global AI Engineering team. In this role, you will be instrumental in designing and building the intelligent, user-facing experiences and the end-to-end AI solutions that power them. This is a senior individual contributor role for a hands-on engineer who can set technical direction, mentor others, and partner closely with our cross-geo counterparts as part of one global team. What you'll do : Drive the architecture and design of AI solutions, leading cross-functional initiatives across Product, Design, and Data Science. Design, build, and refine the core backend services that power our AI solutions, including LLM orchestration, RAG pipelines, and generative AI features. Build high-performance Agentic Experiences (AX) for web and mobile, engineered for streaming responses and low latency. Champion observability and operational excellence to ensure our AI services meet enterprise-grade standards for reliability and performance. Develop robust backend services to power our AI solutions, including LLM orchestration, RAG pipelines, and generative AI features Enable the successful delivery of key AI projects through technical leadership and hands-on execution. Mentor engineers, raising the bar on technical craftsmanship and solution quality across the full stack. Collaborate with cross-geo peers to ensure globally aligned designs, shared

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Based in Tokyo, we are seeking a Director to lead our high-growth Japan Sales Development team. As the leader of Sales Development, you will be responsible for owning the management of overall inbound business development and outbound prospecting pipeline strategy and execution. You will lead & motivate a team of highly driven SDRs and implement efficient processes & tools that optimize for scale in a fast-paced innovative and collaborative environment. This role reports to the Senior Director, Sales Development (APJ). This is a high visibility role that is responsible for hiring, on-boarding, and coaching a group of high performing sales professionals while collaborating with many other departments within our Go To Market Function (Marketing, Operations and Sales etc.). You will own Japan xDR Go to Market strategy, with a goal of improving the existing teams productivity, efficiency and outbound quality to build and progress pipeline to revenue. At Okta, our mission is to maintain a people-first, diverse, and inclusive culture. You will be responsible for building the Japan xDR team culture with a focus on coaching and mentoring. You will need to be an expert in prospecting and account planning strategies with a high growth company and must be able to educate others effectively in these areas. You will also focus on enabling continued growth of their reps in preparation for their prog

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Access Management Engineering Team The Okta Access Management Team builds the foundation for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. Learn more about Okta’s Engineering on our blog . About You We seek a passionate Java Senior Software Engineer to join our dynamic team. The ideal candidate should possess: Solid experience in Java web development. Enthusiasm for developing high-quality, secure, and performant applications. A keen interest in learning about cutting-edge security and identity management challenges. A collaborative mindset and excellent communication skills to work effectively with cross-functional teams. This role offers an exciting opportunity to join a team building innovative identity and security products from the ground up. You will have the chance to work on challenging problems, contribute to the product roadmap, and continuously expand your skills in a rapidly evolving industry. Job Duties and Responsibilities: Collaborate with cross-functional teams (QA, Product, Support, UX) for seamless integration. Following best practices, contribute to technical designs, proposals, and architectural decisions. Develop high-quality, maintainable software components with comprehensive unit/functio

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Ready to scale your career at the intersection of law and innovation? Join Okta’s Public Sector and Regulated Offerings Legal Team . As Corporate Counsel, you won’t just be reviewing regulatory requirements—you’ll be a foundational builder of a scalable, global Public Sector practice. In this role, you will provide frontline legal counseling for Okta’s most critical regulated environments, working both independently and alongside senior leadership to navigate the complexities of the U.S. government’s regulatory frameworks. You will partner with business and technology teams to guide the development and implementation of Okta’s Public Sector solutions. Our Public Sector legal team drives the legal strategy for introducing new products and features into regulated environments (e.g., FedRAMP, GovRAMP, DoD CC SRG). In this role, you must use sharp critical thinking to provide pragmatic legal solutions that balance aggressive business objectives with necessary risk mitigation. Finally, you serve as a bridge between legal, engineering, compliance, security, and sales teams to ensure our products meet the rigorous standards of our public sector customers. What You Bring to the Table Comfortable working independently in a fast-paced, remote-friendly environment and can pivot as business goals evolve. A deep understanding of the unique legal and regulatory hurdles associated with U.S. regulated industries, specifically: ○ FedRAMP

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know the team The Developer Platform team at Auth0 (an Okta company) owns the surfaces developers use to build with Auth0 - APIs, SDKs, CLIs, and the tooling that shapes how developers experience identity. Software is increasingly built by developers working alongside AI agents, and that shift raises the bar on every interface we ship: APIs have to be consumable by agents, tools have to be discoverable, and our platform has to hold up when an agent - not just a person, is the one calling it. We're looking for an engineer who already builds with those skills. We move fast, we own problems end-to-end, and we care deeply about the developer experience we put in front of people. The opportunity We're hiring a Staff Software Engineer to build the platform surfaces that developers and AI agents use to configure, extend, and interact with Auth0. You'll work at the intersection of API platform design, developer tooling, and emerging standards like MCP (Model Context Protocol). You'll take on ambiguous, high-leverage problems alongside a group of strong senior and staff engineers, and you'll have real influence over how our platform is built for a world where agents are first-class consumers. What you'll be doing Design and build developer-facing platform surfaces - APIs, MCP tools, CLI integrations, that hold up whether the caller is a developer or an agent Own technical direction for key platform surfaces that make Auth0 consumable by agents Drive cross-cut

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box — we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Engineering Architect Team The Architecture team is a small group of very senior engineers reporting to our VP of Engineering Excellence, working broadly across the organization in collaboration with Engineering, Product, and Security. We partner deeply with other Engineering teams for large projects, and provide direction and architectural guidance for smaller initiatives. We have a dual-pronged charter to "level up the tech stack and level up the people stack" via both tech

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Access Management Engineering Team The Okta Access Management Team builds the foundation for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. Learn more about Okta’s Engineering on our blog . About You We seek a passionate Java Senior Software Engineer to join our dynamic team. The ideal candidate should possess: Solid experience in Java web development. Enthusiasm for developing high-quality, secure, and performant applications. A keen interest in learning about cutting-edge security and identity management challenges. A collaborative mindset and excellent communication skills to work effectively with cross-functional teams. This role offers an exciting opportunity to join a team building innovative identity and security products from the ground up. You will have the chance to work on challenging problems, contribute to the product roadmap, and continuously expand your skills in a rapidly evolving industry. Job Duties and Responsibilities: Collaborate with cross-functional teams (QA, Product, Support, UX) for seamless integration. Following best practices, contribute to technical designs, proposals, and architectural decisions. Develop high-quality, maintainable software components with comprehensive unit/functio

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Accelerate your career by joining Okta, the World’s Identity Provider, as a member of our Cybersecurity & Privacy Legal team. We free everyone to safely use any technology — anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. As Director, Corporate Counsel – Privacy, you will lead a global privacy legal team, reporting to the Senior Director, Corporate Counsel, Cybersecurity & Privacy, and help grow and mature a scalable global privacy practice. You will provide supervision and guidance on privacy and data protection issues at a high-growth, publicly-traded enterprise software company. You will work on cutting-edge projects in a cloud-first, SaaS environment where you can apply your experience providing strong legal support to help Okta deliver world-class products to our thousands of global customers. Responsibilities: Lead and develop a team of talented, high-performing privacy legal professionals and serve as a point of escalation, providing privacy and data protection legal expertise to executives, cross functional leaders and other stakeholders throughout the organization. Provide advice and guidance to Okta Security, Engineering, Product, executives and other stakeholders on compliance with applicable privacy and data protec

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Revenue Strategy and Operations Team Revenue Strategy & Operations sits at the heart of our organization, driving operational excellence across our entire revenue organization. As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ensuring each function has the insights, tools, and processes to run effectively and efficiently. The team establishes rigorous standards and processes, and scales customer-centric operations to support our growth targets across the entire customer lifecycle. The Customer Success Operations Manager Opportunity In this role, you will design, refine, and continuously optimize our Customer Success Management Systems, bridging the gap between corporate strategy and regional execution to maximize Net Revenue Retention (NRR). You'll establish operations rigor and standards across the CX organization, ensuring that global and local standards are consistently adhered to while supporting growth objectives. You’ll be the primary operational partner to the AMER VP of Customer Success and senior CX leadership, and will also coordinate with adjacent teams including Technical Account Management (TAM), Renewals, Support, and Professional Services. This is an ideal opportunity for an experienced, highly collaborative operations professional with exceptional analytical skills and a growth mindset to ma

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Director, Engineering Opportunity You will lead the engineering charter for the Okta Integration Network , driving the evolution of a platform that powers 8,000+ integrations across the Okta ecosystem. This role oversees distributed teams in the US and India and is accountable for delivering secure, scalable, standards‑based integration capabilities. You will shape the roadmap for cross‑app identity security, expand the OIN catalog and strengthen enterprise‑grade extensibility. The role expects acquaintance in IAM standards like OAuth, OIDC, SAML, SCIM, and governance workflows, along with strong architectural judgment in building distributed systems, APIs, SDKs, and developer‑focused integration frameworks. You will partner closely with product, security, and AI teams to secure emerging agent‑driven interactions and deliver high‑reliability services with strong operational rigor. Success requires exceptional cross‑geo leadership, the ability to drive multi‑quarter programs, influence standards, and cultivate a high‑performance engineering culture while ensuring the OIN remains the industry’s most trusted and comprehensive identity integration network. What you’ll be doing Lead, recruit, and mentor multiple teams of engineers, architects and engineering managers, fostering a culture of innovation, accountability, and psychological safety. Partner closely with senior leaders in Product Management and Design to define a compelling

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 Account Executive, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers. Account Executive, Auth0 The successful candidate is a highly motivated, self-driven, and senior sales executive who is passionate about winning key new logos, about engineering and product technology and about driving protection against the biggest identity threats. As an Auth0 Account Executive, you will be working with Japan Auth0 resellers and distributors, focused on providing value to Japan's most mature Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logos acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers. What you’ll be doing: Build a plan to guide your long-term approach to net new logo pipeline generation Consistently deliver revenue targets to support YoY territory growth Identify, develop and execute account strategies to generate pipeline, driv

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About this role Okta’s Brand and Creative team is looking for a Brand Designer to own the visual voice of Okta across our social media presence, from LinkedIn to YouTube. This is our first dedicated creative hire for social, and you will set the creative standard for how Okta shows up in the feed. Embedded day to day with our Social team, you will design at the speed of culture, turning complex identity and security stories into content people stop for, engage with, and share. Our audience is senior, technical, and skeptical, made up of the leaders and practitioners responsible for security and identity. Much of what we make is in service of "Okta Secures AI," our story about securing identity in the agentic era, which also spans the humans and machines behind it. Your job is to make that story impossible to scroll past, expressing it with simplicity and a point of view that earns attention. You think in native formats and recognizable creative wrappers, and you know how to stretch the brand while keeping it unmistakably Okta. You are equal parts designer and cultural antenna, with a strong point of view on why content works and the speed to move from idea to published asset. What you will do&lt

The Business Development team is looking for a Business Development Manager who is passionate about the power of Squarespace’s platform and products to help customers build their brand and their business. This is an opportunity to define and lead Squarespace's partnership strategy across two highly strategic growth areas: AI ecosystem and discoverability partnerships, and the Acuity Scheduling partner ecosystem. This role will shape how Squarespace participates in emerging technology ecosystems, influence external platform roadmaps, and drive long-term business growth through strategic partnerships. In addition to our product and finance teams, you will work cross-functionally with engineering, design, legal, marketing, and operations teams to drive product and business growth. You will report directly to the Associate Director of Business Development and can be based in New York, NY or remotely in an approved US state. You’ll Get To… AI Discoverability Strategy Develop and lead Squarespace's long-term AI ecosystem partnership strategy, shaping how the company participates in and influences emerging AI discovery, search, commerce, and agent ecosystems. Influence product direction, partnership strategy, and ecosystem priorities with senior leaders at leading AI and technology companies to advance Squarespace's strategic objectives. Act as the company's strategic advisor on AI ecosystem trends, emerging platform opportunities, and competitive developments, translating market insights into company-wide partnership and growth strategies. Drive alignment across Product, Engineering, Marketing, SEO, and Executive Leadership to establish and execute a cohesive AI discoverability and ecosystem strategy. Represent Squarespace in external meetings and industry forums with senior executives and product leaders from major technology and AI companies Acuity Scheduling Partnership Ownership Define and lead the long-term partnership vision and ecosystem strategy for Acuity Schedul