Senior Product Support Specialist Jobs

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Repayment UX Engineering team is growing, and we're looking for a Senior Software Engineer specializing in React Native development. We're a full-stack team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We directly improve the financial lives of over 20 million people. We build and own user journeys that enable them to pay back loans worth collectively over $40B each year. Our team exists to make these moments the most reliable and transparent in world-class consumer finance. Our work is agile and fast-paced, shipping new code to production every two-week sprint, and rigorously measuring the impact it has on the behavior of our users. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and m

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Repayment Scheduling engineering team is growing rapidly, and we're looking for a Senior Software Engineer specializing in Backend development. We're a Backend team located entirely in Europe within the same time zone, but culturally rooted in Silicon Valley. We build and own the system that enables our users to automate their payments, at a scale of up to $40B each year. We directly own the configuration and orchestration of those payments. We directly improve the financial lives of over 20 million people, giving them peace of mind that their payments will be made on time. Our work is agile and fast-paced, shipping new code to production every two-week sprint, and rigorously measuring the impact it has on our users' lives and company financials. This role rewards curiosity, ownership, and a builder's mindset. You'll know exactly what your objectives are, you'll have what you need to hit them, and you'll choose your own path to get there. You'll learn quickly from experienced teammates and grow your craft on problems that matter at scale. If you want to build something new and operate it at scale – come join us! What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Builds strategic partnerships with assigned producers and customers to achieve profitable growth and cross sell objectives for assigned business or customer segments, products, and assigned geographies. Strong understanding of customer needs and expectations across multiple market segments. Moderate influence on the sale and retention of business. Fundamental Components: Oversees targeted business prospects to develop new opportunities and cross sell business to ensure profitable customers and help grow the business through consultative consulting, issue resolution, and superior service. Manages and builds producer relations as needed depending on book of business or market segment(s) being supported. Identifies opportunities to partner with the client by drawing from the entire spectrum of product lines, illustrating a keen understanding of clients' multifaceted needs and benefits utilizing Aetna's full product array (e.g., fully vs. self-insured, product combinations and/or product specializations by industry). Develops, executes, and communicates company objectives that are aligned with prospect’s objectives, financial position, and employee benefits strategy. Coordinates sales materials, testimonials, and support from SME’s to put together presentations for clients. Delivers organized polished presentatio

MongoDB is seeking a senior leader to build a new communications function within the Customer Organization. This role will own the strategy, operating model, governance and execution framework for a spectrum of situations requiring customer and stakeholder communications, ranging from high-stakes operational situations, incidents, critical advisories, security events, product changes, through to recurring action-required and informational type needs. In this role, the leader will ensure MongoDB delivers transparent, accurate, empathetic, and well-timed communications during key moments of customer need. They will drive cross-functional collaboration across Technical Services, Engineering, Product, Security, Customer Success, Sales, Legal, and Corporate Communications to guarantee a unified and seamless corporate presence across both critical and non-critical events. This is a highly cross-functional leadership role that is explicitly expected to operate in a player-coach model. You will shape the long-term vision for the function, define the processes and measures of success, and personally guide communications during the most complex and visible situations. This role can be based out of one of our offices or remotely in the United States region. What you’ll do Build the function Define the charter, scope, roadmap, and operating model for the Customer Communications function at MongoDB Codify decision rights, review workflows, and escalation criteria for all operational communications. Orchestrate a scalable global model that ensures 24/7 follow-the-sun support. Recruit and mentor a team of specialized Communications Managers known for technical fluency and operational precision. Own critical operational communications <u

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a talented and motivated Senior Software Engineer II to join our Mobile engineering team. You are passionate about continuous learning and eager to grow along with us in a fast-paced, innovative environment. You will work remotely from Bulgaria and will be reporting to an engineering leader based in Bulgaria. You Will: Design and develop mobile frameworks and features for Smartsheet's native applications on both Android and iOS platforms. Guide and mentor team members regarding architecture and best practices for mobile development. Provide technical expertise, solving complex problems and offering thoughtful feedback on peer design and code reviews. Contribute to the full software development lifecycle (SDLC)—defining, designing, implementing, testing, and deploying new features. Participate in troubleshooting and root cause analysis to identify solutions and next steps for production issues. Work autonomously, overseeing essential features and collaborating cross-functionally with product managers, UI designers, senior developers, and testers. Recognize and take ownership of complex technical cross-team issues, driving them to resolution. Support development across multiple platforms (Android, iOS, Native NDK, etc.). Perform other duties as assigned You Have: 7+ years of mobile engineering experience, specializing in native mobile development. Experience in developing consumer mobile applications, with a strong understanding of the mobile ecosystem and a customer-focused attitude. Expertise in Kotlin,

Senior DevSecOps Software Engineer Company: The Boeing Company The Boeing Company has an exciting opportunity for a Senior DevSecOps Software Engineer to support the ADaPS organization in Huntsville, AL. ADaPS (an organization of over 100 software engineers) supports programs across the entire portfolio of Boeing products including Space Launch Systems (SLS) Upper Stage, Satellite Efforts, and Advanced Missile Defense efforts including Patriot Advanced Capability (PAC3). ADaPS specializes in implementing rapid prototyping and development programs using small, adaptable agile teams. Position Responsibilities: Oversees establishment and maintenance of modern software development environments, with formalized processes for development, implementation, integration, testing, documenting, and deploying software changes Works collaboratively with software engineering teams to deploy and operate systems Oversees development and maintenance of continuous integration / continuous delivery (CI/CD) pipelines Oversees automation and streamlining of operations and processes that support software testing, including script development as needed Builds and maintains tools for deployment, monitoring, and operations Communicates technical content to stakeholders Analyzes, plans, and executes mitigation strategies to prevent potential security risks, threats, and vulnerabilities Troubleshoots and resolves issues in development, testing, and production environments Supports software development and testing operations. Performs software research and trade studies Security Clearance: This position requires the ability to obtain a U.S. Se

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Analyst - Public Sector, Business Development (Tourism, Insights & Innovation) Overview The Mastercard Public Sector team partners globally to help governments create sustainable, inclusive, and efficient economies while achieving commercial success. Our market leaders are supported by Global Public Sector team specializing in Agentic, CyberSecurity, Urban Mobility, Government Payments, SMEs, and Tourism. We are seeking a highly motivated and curious professional to join our team and support governments, National Tourism Organizations (NTOs), Destination Management Organizations (DMOs), and tourism ecosystem partners globally. The Senior Analyst, Tourism, Insights & Innovation will support the Vice President responsible for Tourism and the Vice President responsible for AI within Mastercard's Global Public Sector team. The role will drive tourism market intelligence, commercial opportunity development, AI-enabled innovation, and customer engagement activities globally. The ideal candidate is passionate about the tourism industry, interested in emerging technologies, and able to connect Mastercard's capabilities with the priorities of governments and tourism stakeholders. Role & Key responsibilities Tourism Market Intelligence • Monitor global tourism trends, de

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Privileged Access Management (PAM) is an identity-centric approach to a common and critical privileged access use case. Our elegant Zero Trust architecture is purpose-built for the modern cloud and helps customers solve challenging security and operations pain points at scale. We're looking for a Senior level Platform Engineer to join a team of highly skilled and talented team players who are proud of what they own and deliver. Our elite team is fast, creative, and flexible; with a weekly release cycle and individual ownership, we expect great things from our engineers and reward them with stimulating new projects, new technologies, and the chance to have significant equity in a company that is changing the cloud computing landscape forever. What you’ll do Leverage cutting-edge AI pair-programmers and LLMs (such as Copilot and Claude) to accelerate the development of secure, enterprise-grade Privileged Access Management (PAM) products. Work with engineering teams to design, develop and deliver cloud-based infrastructure projects on a modern tech stack (Kubernetes/EKS, RDS, DynamoDB, Kinesis, MKS, Redis, OpenSearch, Docker, Terraform on AWS) Drive evaluation, development, and rollout of microservices Operate, support, and upgrade shared services and frameworks. Scale these as their usage invariably grows along with Okta's business. Evaluate and scale existing systems to meet specialized requirements and support Okta’s future business ne

About Artefact Artefact is a next-generation data and AI consulting firm dedicated to accelerating the adoption of data and AI to create measurable business impact across the full enterprise value chain. We sit at the intersection of consulting, data science, AI technologies, data engineering, and digital transformation. We do not just advise — we build, implement, and deliver results our clients can measure. Our teams bring together consultants, data scientists, data engineers, AI engineers, analysts, and digital experts to solve complex business challenges with pragmatic, production-ready solutions. As Artefact continues to grow globally, we are building a team of entrepreneurial data and AI talent who can help clients move beyond experimentation and into scalable, governed, value-generating AI adoption. The Role Artefact is looking for a Senior Deployed AI Engineer specialized in Gemini Enterprise and the Google AI stack: an engineer who works embedded with our clients and takes AI products from idea to production. You will design and build the interfaces, services, and agentic systems at the heart of our client work, such as conversational applications over enterprise data, multi-step agents that automate business workflows, and the retrieval and data pipelines that support them. You will own your components end to end: the front end, the service behind it, the data and retrieval pipelines feeding it, the deployment, and the evaluations proving it works. This role combines deep, certified expertise in Google's enterprise AI stack (Gemini models, Vertex AI, and the Gemini Enterprise agent platform) with the ability to deliver end to end. Beyond your platform specialization, you will be expected to work confidently across the full delivery lifecycle — full-stack development, data engineering, cloud infrastructure, evaluation, and client communication. You will work closely with our clients, with direct exposure from the start, and you will support the professional

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Strategy & Transformation practice (within Professional Services) works with our most strategic users. The team serves as a transformation & growth partner to our most strategic and frontier users — helping them achieve complex business goals and enabling greater certainty in their outcomes when they invest with Stripe. This role will establish and lead a new sub-practice within Strategy & Transformation: Growth & Monetization Advisory . As Stripe's users grow in scale and ambition — launching new revenue channels, embedding payments & finance into platforms, pricing AI-powered products, and expanding into new geographies — they need a trusted, opinionated advisor in their corner to advice them with prescriptive point of view on revenue acceleration, GTM, pricing & monetization strategy. This role & practice will span both traditional fiat rails and the emerging crypto and stablecoin infrastructure across Stripe, Bridge, Privy, and Tempo — positioning it as one of the most forward-looking advisory capabilities in financial services today. You will run workshops for c-suite & senior management around this capabilities and support the team globally on including this workstream in their respective enterprise transformation workshop The opportunity Stripe works with the world's most ambitious platforms, marketplaces, and enterprises building the next generation of financial products — and the scale of

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In this position, you will be joining a brilliant team to collaborate with Micron’s various design and verification teams all over the world, support the efforts of design verification flow development, optimization, and implementation and work with cross-functional team to assure the best cost, quality, reliability, time-to-market, and customer satisfaction We are seeking a talented CAD senior engineer specialized in analog and digital simulations to join our high-achieving engineering team. As a CAD senior engineer, you will play a pivotal role in optimizing and simulating complex analog and digital circuits, contributing to the development of state-of-the-art products that shape our industry. You will get a chance to develop the industry's first and unique flows to enhance productivity and reduce pre-silicon failures. Responsibilities: Work closely with memory design teams and solve their daily challenges and provide complete solutions for the future. Proactively identify problem areas for improvement, propose, and develop innovative solutions. Develop highly scalable, and clean software systems. Continuously evaluate and implement new tools and technologies to improve the current software flows. Work with EDA vendors to evaluate and integrate E

📍 Location: Athens, GR 🏢 Weekly office requirement: Hybrid – 1 day/week 💼 Employment type: Permanent, employee, full-time 🕐 Working hours: 11:30–19:30, Athens time 🪜 Seniority level: Mid-Senior 🌐 Language: All stages of the recruitment process will be conducted in English At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a Senior Product Experience Executive to play a key role in our Product team in Athens . If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? 🤔 As our Senior Product Experience Executive, you'll be a senior point of expertise for the clients and internal stakeholders who rely on our data, platforms and API products — combining hands-on support with a strategic focus on operational excellence. A few things you'll be responsible for: 👉 Own the support queue across live chat and ticketing, resolving complex, high-priority issues and acting as the key escalation point for the team. 👉 Guide and support Product Experience Executives across your location, helping maintain consistent, high-quality standards across every interaction. 👉 Monitor the queue for best practice, spot inefficiencies and recurring problems, and work cross-functionally to fix them at the root. 👉 Report on support trends across clients, verticals and products, turning patterns into insights that inform the wider business. 👉 Build and drive adoption of self-serve resources and processes that cut friction for users and reduce support volume over time. It's also fun; shaking things up is what working for GWI is all about. You'll need to be flexible, comfortable with continuous change, and working in a high-tempo environment. What do I need to bring with me? 🧳 You'll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the role We’re looking for a Product Marketing Manager, Advertising to help bring together advertiser insights, market understanding, and product knowledge to inform positioning, support product priorities, and execute go-to-market initiatives that drive adoption and measurable business impact. You’ll work closely with Product, Engineering, Sales, and Partnerships to understand advertiser needs, translate complex AI capabilities into clear customer value, and bring new products and features to market. This role is ideal for someone who combines strong analytical thinking with hands-on execution, can independently drive clearly scoped workstreams, and is eager to grow their strategic ownership in a fast-moving environment. In this role, you will: Contribute to the product and marketing strategy for a defined area of OpenAI’s advertising business in partnership with senior product marketers and cross-functional partners. Build an understanding of advertisers through customer research, market analysis, and competitive insights, identifying opportunities to improve positioning, adoption, and the customer experience. Develop and maintain positioning and messaging for assigned products or fe

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Product Counsel focused on consumer products, you will act as a key advisor and first point of legal contact to support our product and engineering teams in building the future of the Roblox platform. Our mission as Product Counsel is to become product experts and to provide thoughtful and effective legal advice to help our business teams succeed. To accomplish this, we work closely with other members of the legal team and collaborate with a wide range of cross-functional teams to identify risks while maintaining a keen sense of business judgment. This role is dedicated to providing strategic legal advice on consumer facing products. The role requires application of complex, evolving legal frameworks to new and innovative products and services. This is a gr

Coder is hiring a Senior Product Manager to own Coder Agents. You'll take an incubated, fast-moving product and give it a scaled strategy. Usage is expanding beyond enterprise developers to citizen developers and other new personas. You'll define vision and strategy where it's still nascent, then bring enough structure to scale without slowing momentum. You'll partner closely with engineering, design, and go-to-market teams to ship and measure impact. We're running lean on process by design - expect to build judgment, not bureaucracy. What you’ll do here Own the full product lifecycle for Coder Agents - from incubating ideas through GA and into ongoing scale. Define and evolve product vision and strategy for Agents, synthesizing customer, market, and business signals into a clear roadmap. Identify and validate opportunities for Agents to reach new personas, from enterprise developers to citizen developers. Research customer problems through direct engagement with enterprise accounts, community feedback, and ecosystem analysis. Bring just enough structure to move fast without losing rigor - strong problem statements, crisp requirements, clear execution. Lead high-stakes customer conversations, including executive roadmap reviews, product demos, and enterprise stakeholder discussions. Shape licensing, packaging, and pricing decisions that support Agents' path to sustainable growth. Mentor and support other PMs through senior-level product leadership, coaching, and sharing best practices What we’re looking for 5+ years of experience building software products end-to-end, with clear customer and business outcomes. Deep understanding of the AI/agentic market - you know the players, the trends, and where enterprise adoption is headed. Proven experience taking a product from GA, setting direction where little exists yet. Proven ability to operate independently and set the agenda with minimal oversight. Experience building for enterprise customers - complex adoption cycles,