Senior Program Manager Eval Operations Jobs

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer for the ANZ region, you will own accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our Sydney office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outco

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Strategic Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet. You will work on a hybrid basis from Munich, Germany and will be reporting to the Senior Regional Director, Large Enterprise EMEA . You Will: Exceed quarterly and annual software and services sales quotas Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development Develop short and long-term growth and renewal strategies across your customer base Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success Perform other duties as assigned You Have: 5+ years of experience selling enterprise software or services Fluency in English & German is required Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers within Enterpr

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Senior Data Scientist II to build the ML models and AI sub-agents that drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll work end-to-end framing problems, building models across the modern ML and deep learning toolkit, designing sub-agents that reason and act, and shipping all of it into production for millions of users. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are curious, technically rigorous, and can translate complex modeling and sub-agent behavior into clear recommendations for your partners. You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team. This full-time position initially reports to the VP of Data Science located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Design and ship AI sub-agents that act across the customer lifecycle, combining predictive models, retrieved context, and LLM reasoning to recommend or take action Build the predictive and prescriptive models that power those sub-agents churn risk, growth, adoption trajectories, account health scoring, and similar lifecycle problems Develop the data foundations and knowledge layer those sub-agents reason over, applying responsible aggregation and privacy-aware design Design the tools, retrieval, and grounding strategies each sub-agent uses; decide when a s

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced enterprise account executive to join our enterprise team, driving revenue from Asia’s largest organisations. The ideal candidate will have a history of driving complex enterprise sales cycles, multi threading and senior stakeholder engagement. This is Smartsheet’s most senior frontline sales role in the Asia region and a history of performing with large enterprise accounts is a must. This position is a 12 month fixed term contract, based in Sydney and reports to the Director for Asia Sales. This role has a team go to market approach and has a designated enterprise sales rep driving account activity plus designated solution engineer and customer success manager assisting with account engagement and solution designs. You Will: Strategically engage senior customer stakeholders with a current Smartsheet footprint and drive additional revenue through new solution upsells. Land and expand with new Logos for Smartsheet by selling our full suite of products and services Grow account footprint and revenue to an ultimate goal of a full enterprise wide contract agreement. Pipeline generation and end-to-end sales cycle management with companies above 5000 employee size using the MEDDICC sales framework. Utilise multithreading and consistent lead outreach, as appropriate, within both new logos and existing customers to drive business growth Conduct consultative and cross-functional discovery calls and act as a Consultant to the Customer to identify their needs and align customer

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a seasoned and strategic Senior Product Manager II to join our Product Organization. You will be instrumental in developing new capabilities that address the advanced project management needs of our most valuable and strategic customers, driving meaningful change in their organizations. You will be focused on delivering a completely new Gantt View experience. You will work closely with a dedicated engineering team based in Bangalore and report to the US-based Group Product Manager for Core Views experiences. You Will: Product Strategy & Vision: Define, prioritize, and drive the future roadmap for project management capabilities, ensuring alignment with customer needs, company objectives, and industry best practices. Feature Delivery: Own the end-to-end delivery of a new, scalable Gantt View experience, ensuring a compelling, high-quality customer experience that sets a new bar for Smartsheet. Cross-Functional Partnership: Work in close partnership with design, engineering, user research, data science, and analytics teams to create, test, and launch proposed new capabilities and validate hypotheses. Data-Driven Decision Making: Leverage internal and external data to guide experimentation, make informed product decisions, and evaluate the success of launches. Executive Alignment: Regularly present product strategy, concepts, health metrics, and roadmap updates to senior leadership to educate, influence, and align stakeholders across the company. Product Leadership: Operate effectively at both strategic a

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Senior Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. This role is part of the Worldwide Field Operations Commercial Solutions Engineering team and can be based remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth Proactively grow and maintain deep knowledge for all Smartsheet products, services, and compe

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is hiring a Senior Analytics Engineer to lead the way in data-driven decision-making. You will be responsible for the creation and maintenance of a governed, reliable, and scalable analytics system, transforming raw data into usable datasets for DS/ML, analytics, and reporting. A key aspect of this role is leading the architecture and implementation of efficient data transformation systems within Snowflake, fostering data democratization and impacting business outcomes. Working closely with BI analysts and Data scientists, you will ensure data accessibility and drive activation on critical customer-facing platforms. This full-time position reports to the Director of Analytics Engineering and is based in Smartsheet’s corporate offices in Bengaluru, India. You Will: Leading the implementation of efficient and scalable systems that optimize data transformations from our data lake in Snowflake into clean, documented data products. Contribute to the design standards and architectural principle standards, designs and processes. Build and maintain a governed, robust, reliable, and scalable analytics system (DW/DV). Collaborating with BI analysts and data scientists to provide proper data accessibility guidelines. Foster data democratization via activation of data on critical platforms like Smartsheet platform, Amplitude, Thoughtspot , Gainsight. Create and contribute to frameworks that improve data quality and observability to identify and resolve issues faster. Create and implement data testing plans, en

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are looking for a Principal Product Manager to drive product strategy and product management across the Core Banking domain and to own the most complex, cross-functional core related initiatives. This is a senior individual-contributor role: you set direction, connect product strategy to the platform's technical strategy, and deliver measurable outcomes in partnership with engineering. You will operate with a high degree of autonomy, sponsoring pre-consensus bets with a written thesis, setting operating rhythms for the Core PM group, and influencing VP/SVP stakeholders through documented trade-offs. You will be an authority on how a core banking system actually works — down to posting logic — and pair that with strong traditional product-management judgment across pricing, risk, product performance, compliance, legal, GTM, and partnerships. What you’ll do With your PM colleagues, own and drive product strategy and roadmap across multiple Core domains (e.g., deposits, postings/ledger, product factory, transactions) and the end-to-end core product. The most complex cross-company initiatives — including core conversion enablement and US market-expansion capabilities. Connecting product strategy to org-level technical strategy; anchoring build vs. buy vs. partner. Product GTM with measurable o

Asana is looking for an experienced Audio Visual Engineer to join our IT Team and help manage AV and event operations across our worldwide offices. Based in our Warsaw office, you will primarily support our conference rooms throughout the EMEA region and oversee team/regional AV events. This role will be focused on keeping 100+ Zoom Rooms throughout Europe and APAC fully operational, while being available to assist in customer-facing events, Team All Hands, Regional syncs, and traveling for senior leadership AV needs. You ask questions and confidently admit when you don't have all the answers. You enjoy collaborating with others rather than working in isolation, but can work independently when necessary. While you are precise and detail-oriented, you can also think creatively and push boundaries when necessary. In addition to your proven success, you have a passion for technology and share our belief that hard work and fun are equally important. This role is based in our Warsaw office with an office-centric schedule. The current expectation is to be in the office 5 days a week for this position. Many Asana employees have the option of 1 or 2 work-from-home days a week, but these are critical times for testing, maintenance, and repairs. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Collaborate with stakeholders to ensure specific needs for event technology. Perform daily checks of conference rooms and presentation spaces to ensure full functionality. Operate a wide range of A/V equipment ( Zoom, Crestron, QSYS, Logitech, Neat) Plan and support events ranging from 300+ person internal/external events to small team meetings. Edit videos using Adobe Creative Suite and assist in maintaining a living video library. Troubleshoot A/V and network-related issues affecting event setups and performance. Maintain detailed technical documentation, including runbooks and troubleshooting guides

We are looking for a Director of Engineering to lead our AI Platform organization. This group builds the foundational systems powering every AI experience across Asana. In this role, you will lead four key teams through their engineering managers: Context (search, retrieval, and knowledge extraction across the Asana Work Graph), LLM Foundations (model serving, inference infrastructure, provider strategy, and evaluation systems), and AI Efficiency (our center of excellence for cost, quality, and performance standards across all AI workloads). Collaborating with engineering managers and senior technical leaders, you will drive the end-to-end strategy, execution, and architecture that define how humans and AI work together at Asana to build trusted, reliable, high-value product workflows for enterprise customers worldwide. Your mission is to make Asana’s AI platform the most reliable, economical, and performant foundation in the industry for agentic enterprise software, giving Asana the leverage to ship AI products faster than anyone else. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Drive Strategy & Execution Across the AI Teammates Pillar: Lead the multi-year vision and technical strategy for Asana’s AI platform, covering retrieval and agent context, model serving and inference, model portfolio strategy, and evaluation systems. Optimize AI Infrastructure Costs: Own cost-per-execution as a primary engineering metric, managing model selection, routing, open-weight versus frontier trade-offs, inference optimization, caching, and prompt efficiency to protect product margins at scale.

The Data Science & Analytics team at Asana is how the company turns data into decisions — defining the questions that matter, surfacing the answers, and making sure insight is at the center of every critical product and business call. As a Senior Analytical Engineer, you sit at the intersection of Data Engineering, Analytics, and Data Science, and you own the data foundations for a business domain end to end. Your mandate is to turn raw data into reliable, business-ready datasets that PMs, analysts, data scientists, and leaders actually trust and use — and to define the business logic and metric standards that make AI-powered self-serve trustworthy. You consume governed Silver tables and produce the Gold layer and semantic layer beneath Asana's most important metrics, dashboards, and Genie spaces. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday, with the option to work from home on Wednesdays and, depending on the work and the teams you partner with, on Fridays. If you're interviewing for this role, your recruiter will share more about the in-office expectations. What you'll achieve: Own the Gold layer for a given business domain (e.g. PLG funnel, marketing attribution, revenue, NPI/AWM): Design and continuously improve the curated, dimensional data models that downstream dashboards, Genie spaces, and ELT reporting depend on. Implement the canonical business logic behind your domain's core KPIs: Translate KPIs into governed, versioned metric marts that resolve "this number doesn't match" disputes for good. Build and curate the semantic layer and Genie spaces that power self-serve in your domain: Author the metadata, documentation, and prompt/metric definitions that let stakeholders query governed data in plain language through Claude and Databricks Genie. Own the metric dictionary for your domain: a single source of truth for what each metric means, who owns it, a

Datadog is a best-in-class SaaS company delivering the rare combination of hypergrowth, profitability, and long-term market leadership. Built by engineers, for engineers, our platform is used by organizations of all sizes to drive digital transformation, cloud migration, and full-stack observability across their technology landscape. We enable seamless collaboration and problem-solving across DevOps and Security teams globally. Come join a high-performing team for the opportunity to learn from top leaders in the industry and grow alongside the company as we rapidly expand. About the Role Datadog is seeking a strategic, data-driven, and collaborative Head of Enterprise Sales to lead our organization in Japan to scale Datadog’s Strategic Enterprise and Public Sector business. This senior leader will own both the Enterprise and Public Sector strategy for their region, ensuring resources are deployed effectively to build pipeline creation, deal progression, and multi-product adoption across Datadog’s largest and most strategic accounts. This senior leader will be responsible for driving market expansion and establishing Datadog as a trusted strategic partner. Japan is a crucial market for Datadog’s growth, we have made a significant local investment with a local Data Centre, prominent real estate, more than 200 local staff to fully localize our products and services for Japanese customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Recruit, build and develop a world-class team of Enterprise Leaders and sellers Own Strategic Enterprise and Public Sector revenue contribution for your region and influence targets, ensuring consistent attainment across quarterly and annual targets Define and execute segment-level growth strategies across enterprise c

We are seeking a Head of Executive Search to build and lead a centralized, specialized function responsible for global leadership hiring across sales, marketing, technical solutions, and G&A. This role will bring consistency, rigor, and strategic ownership to Senior Director, VP, and SVP hiring while partnering closely with executive stakeholders to deliver high-impact talent outcomes. You will elevate assessment and decision-making practices, develop proactive executive talent pipelines, and generate market intelligence that informs hiring and organizational strategy. This is a high-visibility opportunity to shape how Datadog attracts, evaluates, and hires senior leadership globally, with potential to expand scope to Director+ and executive-level searches over time. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own end-to-end strategy and execution for Senior Director, VP, and SVP searches, with dotted line to APAC Recruit highly confidential searches end to end, taking on execution responsibilities when needed Build and lead a specialized executive search team, including defining operating rhythms and performance expectations Establish and operationalize a standardized leadership hiring playbook, including executive assessment frameworks, confidentiality protocols, and stakeholder governance Partner directly with C-suite, VP, and SVP stakeholders to drive alignment, calibration, and high-quality hiring decisions Develop proactive, long-term pipelines for critical leadership roles while producing market intelligence to inform talent and organizational strategy Define and execute an agency engagement and executive candidate closing strategy to reduce external spend and deliver a high-touch candidate experience Who You Are: Expe

Observability Pipelines (OP) is Datadog's on-premise, vendor-agnostic telemetry pipeline product. As an Engineering Manager on the team, you'll own people management and engineering execution for one of OP's core missions, spanning areas like Integrations (ingesting from and routing to the many source and destination systems customers rely on), streaming insights, cost control, or pipeline capabilities, reliability and scalability. You'll partner directly with Product to help shape the roadmap, and work closely with your peer EMs and senior ICs to define how OP operates and grows. This is an opportunity to build your management craft while having real influence over the technical direction of a fast-growing product area. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Own people management and engineering execution Establish a strong operating rhythm for the team Drive high standards for on-call rotations and incident response Partner with Product on the roadmap, balancing product priorities with technical realities Lead, coach, and grow the careers of engineers on your team Who You Are: Experienced managing engineers directly, comfortable owning a team’s operating rhythm end-to-end, from planning through execution and stakeholder communication to incident and on-call ownership Have a technical background in distributed systems and data infrastructure Have experience with on-premises or customer-installed software concepts A product-minded partner to have on the team — you enjoy working with Product on strategy Experience with high-performance or Rust-based data pipeline systems Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications o

We are looking for a talented engineer to lead evaluation of startup acquisition opportunities in the AI, cloud and security space. You will drive product evaluations, prepare and manage technical architecture discussions with target groups in Product and Engineering and provide roadmap suggestions for M&A and investments for Datadog. You will be a key partner to Datadog’s C-level leadership and highly visible at the most senior levels of Datadog. The role is reporting into the Senior Director of Product Strategy and falls within the Product organization. We are looking for an innovative and strategic thinker who is passionate about the latest tech being developed by startups in the cloud, AI and security space. The ideal candidate enjoys researching and evaluating new technologies, works effectively with cross-functional teams, and communicates opinions concisely to our leadership team. Broad understanding of relevant Cloud Technologies and deep understanding of the full coverage of Datadogs current offerings is necessary. The Corporate Development team is small and values authentic, strong-willed individuals who think creatively and proactively. This role leads technical due diligence from a product and architecture perspective across our acquisition pipeline. You'll scope and stand up proof-of-concept and sandbox environments to stress-test candidate products, then give an honest, unvarnished view of their quality and depth - the kind of assessment that holds up regardless of deal momentum. You'll assess technical architecture, flag the risks and open questions that matter most early, and turn that into a clear post-acquisition integration path. Working closely with engineering, you'll keep the evaluation focused on what's actually decision-relevant, then translate the findings into strategic recommendations for leadership and help carry the integration through by partnering with the right people on the other side. What You’l