Senior Software Engineer Customer Experience Jobs

What is JetZero ? Today’s aircraft contribute around 4% of global CO2 emissions, equivalent to the emissions of 200 million cars. This is only going to increase: Air travel is forecasted to double by 2050, while meaningful efficiency gains using current airplanes have hit a wall. JetZero is developing a b lended - wing body (BWB) aircraft . It uses up to 50% less fuel and will be built to accommodate zero-emission hydrogen propulsion. JetZero is the inevitable solution to sustainable air travel. The JetZero Team We are experienced aerospace professionals and engineers, excited about the future. That future will only be possible if we share our vision and what it means to people’s lives: carbon-free flight that ' i s better for both passengers and airlines around the world . JetZero is seeking an experienced Senior Aircraft Integration Engineer to support JetZero’s build and integration efforts at Mojave Air and Space Port. This position will accomplish JetZero’s integration of systems and subsystems alongside the manufacturing efforts of Scaled Composites. Aircraft Integration Engineers, including Senior level, will support development of work instructions and provide the on-site technical direction for in-process build and integration efforts in Mojave. Duties include shop coordination of weekly tasking with Scaled Composites, as well as overall management of JetZero’s onsite team execution. Other on-site duties include development of JetZero processes and procedures and coordination with JetZero’s off-site functional managers. Senior Aircraft Integration Engineer will also assist in leading the Aircraft Integration Engineering team. What You'll Do: Under the direction of JetZero’s Build Manager, support development and refinement of work instructions necessary to effectively integrate systems and subsystems into the Demonstrator airframe. In coordination with the Demonstrator Chief Engineer, provide on-site adjud

ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a Senior Associate, Aggregate Reporting Physician on a permanent basis. Join our team: you can be part of making a difference in peoples’ lives and experience a fulfilling and rewarding career! Position Overview: The Senior Associate, Aggregate Reporting Physician position is responsible for developing, reviewing, and maintaining high-quality safety and pharmacovigilance documents that support the safety surveillance and regulatory compliance of consumer health products. It requires the ability to synthesize data from multiple sources, including individual case safety reports (ICSRs), aggregate safety data, clinical studies, epidemiological research, literature reviews, post-marketing surveillance, signal detection activities, and other safety data sources. The successful candidate will transform complex safety information into clear, concise, and scientifically accurate documents that support global pharmacovigilance activities and regulatory submissions and will work closely with Drug Safety, Medical Affairs, Regulatory Affairs, Clinical Development, Quality, and R&D teams to ensure consistent, evidence-based communication of product safety information. Main Job Tasks and Responsibilities: Prepare, review, and maintain pharmacovigilance and risk management documents for consumer health products. Synthesize safety information from multiple sources, including: Individual Case Safety Reports (ICSRs), Aggregate safety data analyses, Clinical trial safety data, Post-marketing surveillance data, Epidemiology studies, Published literature, Signal detection and evaluation activities, Benefit-risk assessments, Health Authority Assessment Reports.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is on a mission to understand exactly what is on store shelves at all times — bringing the precision and depth of a smart warehouse to every local grocery store across North America. Inventory estimates power some of the most critical products at Instacart, from search to logistics, and this team sits at the center of it all. Operating like a startup within a larger company, the team drives the end-to-end shelf data supply chain: ingesting data from retail partners, actively collecting novel inventory observations, developing sophisticated models, and integrating those outputs into live products at scale. We are looking for a Senior Machine Learning Engineer to help build the next generation of platforms for understanding, observing, and predicting inventory levels and in-store stocking dynamics in real time. In

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Digital Twin Platform team at Instacart is on a mission to understand exactly what is on store shelves at all times — bringing the precision and depth of a smart warehouse to every local grocery store across North America. Inventory estimates power some of the most critical products at Instacart, from search to logistics, and this team sits at the center of it all. Operating like a startup within a larger company, the team drives the end-to-end shelf data supply chain: ingesting data from retail partners, actively collecting novel inventory observations, developing sophisticated models, and integrating those outputs into live products at scale. We are looking for a Senior Machine Learning Engineer to help build the next generation of platforms for understanding, observing, and predicting inventory levels and in-store stocking dynamics in real time. In

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're hiring a Senior HR Business Partner to help Cohere scale through an extraordinary phase of growth, partnering with leaders and teams across our global technology organization. A role that matters. Senior HRBPs are central to our People model — trusted advisors to senior leaders, brought into our most important organizational challenges, and expected to bring a strong point of view. A front-row seat to AI. Work alongside exceptional researchers, engineers, and technical leaders at the forefront of AI — some of the most talented and in-demand people in the industry. A chance to build. We're building the foundations of our People function at scale, with significant white space and latitude to shape how we partner, organize, and operate. Significant scope and influence. You'll partner with senior technical leaders on complex organizational questions, helping them scale their organizations, strengthen leadership, and make great decisions about people and teams. An exciting moment to join. We're scaling incredibly quickly, with strong pull from the business for People partnership and no shortage of high-impact pro

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Instacart Catalog team is the product data infrastructure powering everything customers see, find, and trust across the marketplace. We ingest data from retailers and third-party sources and use AI/ML and human operations to validate, enrich, and publish product information at scale. At the heart of this infrastructure are product attributes — the structured descriptors that power search filters, item card badges, dietary safety signals, health personalization, brand advertising, and agentic commerce. They touch every major surface and every major stakeholder. We're looking for a Senior Product Manager to own the product data layer that determines how customers find what they need, how brands show up on shelf, and how Instacart earns trust as the definitive source of grocery product data. In this role, you'll set the end-to-end strategy for catalog att

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Instacart Catalog team is the product data infrastructure powering everything customers see, find, and trust across the marketplace. We ingest data from retailers and third-party sources and use AI/ML and human operations to validate, enrich, and publish product information at scale. At the heart of this infrastructure are product attributes — the structured descriptors that power search filters, item card badges, dietary safety signals, health personalization, brand advertising, and agentic commerce. They touch every major surface and every major stakeholder. We're looking for a Senior Product Manager to own the product data layer that determines how customers find what they need, how brands show up on shelf, and how Instacart earns trust as the definitive source of grocery product data. In this role, you'll set the end-to-end strategy for catalog att

About the Team At DoorDash, including international brands Deliveroo and Wolt, we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and Dashers. Global Cyber Defense is a highly talented and globally distributed team that covers response, intelligence, insider risk, threat hunting, automation, and detection engineering. We exist to keep our brands safe for the Dashers, merchants, and consumers who depend on us. Our mission is to detect, investigate, and respond to cyber threats with speed and precision, while continuously hardening our defenses through automation, AI, and cross-regional collaboration. About the Role The senior detection engineer is part of the larger detection engineering team that creates, tunes, maintains, and improves the detection lifecycle. This hands-on role is at the forefront of agentic detection engineering of a rapidly maturing security function. You’ll work closely with our data pipelines team, incident response, insider risk, and threat intelligence teams to make the most effective detection content to detect threats as quickly as possible. Detection at DoorDash spans more than the corporate estate. You’ll build coverage across cloud infrastructure, corporate endpoints and identity, and the marketplace itself - where consumer, merchant, and Dasher platforms create abuse and insider-risk patterns you won’t find in a typical enterprise SOC. We’re actively consolidating detection onto a modern data platform, so you’ll have real influence over what the pipeline looks like. This role reports to the Senior Manager, Cyber Defense located in the United States and participation in an on-call rotation is required for this role. You’re excited about this opportunity because you will… Conduct hands-on detection engineering for custom alerting, to include implementing risk-based analytics to reduce alert volumes and promote high-fidelity alert

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Tax and Compliance Analyst. About the job This position is needed to lead payroll tax compliance and regulatory adherence across multiple regions, ensuring risk mitigation and operational efficiency for a global, mobile workforce. We are looking for a Senior Tax and Compliance Analyst to oversee payroll tax compliance and mobility regulations across the US, Canada, and LATAM. This role requires expert knowledge of complex tax laws and social security frameworks to manage a highly mobile, fast-growing tech workforce. Reporting to the Senior Manager Americas Payroll, you will drive risk mitigation, compliance accuracy, and scalable process improvements within a dynamic multinational environment. Responsibilities In this role, you’ll: Manage all payroll tax compliance, filings, and reconciliations across the US, Canada, and LATAM. Monitor employee movement across US states and international borders to ensure accurate

Ice Miller seeks a senior level associate to join our real estate finance practice in Cleveland, OH. Ideal candidates will have five (5) to eight (8) years of experience. About the Role: Desired candidates will have experience with a range of sophisticated commercial real estate transactions, including loans, portfolio transactions, construction and permanent financings, acquisitions, dispositions, and leasing. Experience drafting and negotiating loan documents and real estate contracts, analyzing title and survey matters, and addressing due diligence issues is preferred. Successful candidates will primarily work with our business group in Cleveland, representing lenders and borrowers in varied and complex financial transactions with a particular focus on representing private equity funds, family offices, and long-term care investors and providers in structuring, negotiating, documenting, and closing complex M&A transactions, real estate acquisitions and divestitures, joint ventures, leases, and private placements. Significant prior experience within these areas is a must. Candidates should possess a strong academic background, be detail-oriented, and have the ability to prioritize and manage workload. Responsibilities: Participate in management of all aspects of finance transactions, including negotiation, documentation, and closing Work on sophisticated and complex real estate finance transactions on behalf of clients in the middle-market Work directly with clients and participate in business development activities Delegate to and supervise the work of junior associates in the business and real estate groups Have opportunities for advancement in a collegial environment Requirements: D. from an accredited law school with strong academic credentials At least five (5) years of experience practicing law in a law firm and in-house environment Active law license in the state where office is located Strong written and oral communication skills Excellent analytical sk

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This is a remote role supporting a West Coast territory. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical wo

Senior Sales Engineer (Pre-sales) Mumbai, India Rubrik is looking for Sales Engineers to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for a mix of enterprise, mid-market, and small business customers throughout your region. About the position: Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space. Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers. Makes technical and sales presentations to customer's technical staff and senior management. Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment. Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate. Leads technical sales calls Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. About you: 7-10 + years of sales engineering experience (or customer facing consulting experience) with Large Enterprise clients preferably in

About the team: Rubrik's mission is to secure and accelerate the world's AI transformation. IT is where we apply that to ourselves. We're moving Rubrik's own enterprise off a traditional application stack and onto an intelligent one. Our goal is what we call the Thinking Enterprise: applications that run the business instead of just recording it. They learn from our data, act through our agents, and improve with each decision. That work is already underway, and we'd like you to help build it. We build the internal products our Accounting, Controllership, and Tax teams use every day, the tools that decide how fast we close the books and how much we can trust the numbers. About the role: In our approach to accounting, agents understand the chart of accounts, the accounting policy, and the transaction in front of them, and they carry an entry from the source event through to a posted, audit-ready record. If you're curious about why every task on the close calendar sits where it does, and whether most of those tasks can be run by agents as the work happens, so that only the final close needs to be locked down and compliant; if you know which steps can be questioned and rebuilt and which must follow the rules every time; and if you're excited about shortening the close by removing manual effort, then you're in the right place. What you'll do: Lead product strategy for accounting (general ledger, close, intercompany, reconciliations, fixed assets, Sub-ledger accounting, and commissions), rebuilding rather than patching. Bring an AI-first approach, introducing agents, evals, and automation into real accounting workflows with audit-level stakes. Design how agents are built and tested: break complex accounting work into well-scoped steps, define evals, and set clear human-in-the-loop checkpoints for approvals and audit-sensitive decisions. Apply first-principles thinking, taking a legacy close task, asking why it exists, and building what replaces it. Own the vision and road

About Iovance Biotherapeutics, Inc. Iovance Biotherapeutics , Inc. is the global leader in innovating, developing, and delivering tumor infiltrating lymphocyte (TIL) cell therapies for patients with solid tumors. Amtagvi® (lifileucel) is the first FDA-approved, one-time treatment for previously treated advanced melanoma, now approved in three global markets and available at more than 95 authorized treatment centers. The Iovance TIL platform spans registrational trials and next-generation programs in additional solid tumors, including gene-edited and IL-12 tethered TIL therapies, next-generation IL-2, and precision immuno-oncology approaches. As the first and only company to take TIL therapy from concept to a broadly accessible commercial treatment, Iovance operates as an end-to-end cell therapy company, anchored by fully owned, centralized U.S.-based manufacturing that is scaled to serve thousands of cancer patients worldwide each year. For more information, please visit www.iovance.com . Amtagvi® and its accompanying design marks, Proleukin ® , Iovance ® , and IovanceCares™ are trademarks and registered trademarks of Iovance Biotherapeutics, Inc. or its subsidiaries. All other trademarks and registered trademarks are the property of their respective owners. Information on Iovance’s broad, industry-leading patent portfolio is available on the Intellectual Property page on www.iovance.com . Overview This position is integral to the continued and planned future growth of Iovance Biotherapeutics’ Cell Therapy Manufacturing Center and capabilities. The Senior Manager, Cost Accounting is responsible for overseeing cost accounting (including cost of goods sold, bill of materials and inventory costing. The Senior Manager provides reporting and analysis to the corporate finance and accounting team, including the SVP, Finance and CFO, to support the strategic and operational planning. T

About the team: Rubrik's mission is to secure and accelerate the world's AI transformation. IT is where we apply that to ourselves. We're moving Rubrik's own enterprise off a traditional application stack and onto an intelligent one. Our goal is what we call the Thinking Enterprise: applications that run the business instead of just recording it. They learn from our data, act through our agents, and improve with each decision. That work is already underway, and we'd like you to help build it. We build the internal products our Sales team and channel partners use every day, the tools that affect how productive sellers are and how fast deals close. About the role: In our approach to quote-to-cash, agents understand the portfolio, the pricing logic, and the deal in front of them, and they carry a quote from the first conversation through to booking. If you're someone who asks why a quote exists, works out what has to be true for a deal to be priced, configured, approved, and booked correctly, and drops everything else; who understands how configuration, pricing, discounting, approvals, and booking work in practice, and where multi-product and channel-led selling cause them to break; and who is excited about driving deal velocity by removing deal friction, then you're in the right place. What you'll do: Lead CPQ product strategy, drawing on a deep understanding of where quoting and pricing break at scale, and rebuild rather than patch. Bring an AI-first approach, introducing agents, evals, and automation into real revenue workflows with enterprise stakes. Apply first-principles thinking, breaking hard, ambiguous problems down to their fundamentals and building them back up properly. Own the vision and roadmap for next-generation GTM and CPQ capabilities (quoting, configuration, and pricing) as Rubrik expands its product lineup. Lead an agent-driven transformation of configuration, pricing, and quoting.Transitioning away from rigid rules engines toward autonomous a