Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We're looking to speak with candidates based in Chicago for our hybrid working model. The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retentio
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Senior Software Engineer Ii 2c Full Stack in Chicago
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ROLE: SENIOR STRATEGIST TEAM: THE KITCHEN NORTH AMERICA LOCATION: CHICAGO COMPANY OVERVIEW: The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with the ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking. Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that's dedicated to creating ground-breaking work and pushing limits. At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry - we're looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief. ROLE OVERVIEW: The Senior Strategist at The Kitchen is responsible for serving as the day-to-day strategic lead across multiple brands. We seek someone who thrives in a fast-paced, creative environment. This role demands a unique blend of strategic thinking, cultural curiosity, and, above all, a passion for social media. Day-to-day responsibilities include developing strategies for brand activations an
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We’re looking for a strategic operator and program manager to join the GTM Excellence team within Reddit’s GTM Strategy & Operations organization. GTM Excellence is responsible for transforming and scaling sales processes, policies, and programs to reduce friction in the sales cycle, drive systemic consistency, and increase seller productivity. In this role, you will help shape how Reddit scales. You will own ambiguous, high-impact opportunities, turn them into clear recommendations, and lead the work from idea to execution. The right candidate brings strong judgment, a clear point of view on how Reddit should evolve its operations, and the ability to work across teams to drive change. This is a high-visibility role at the center of the Global Sales Organization’s operational excellence strategy, focused on building the systems and processes that maximize customer-facing time and create a seamless experience for Reddit advertisers. This role is required to be based in person in Chicago, New York, San Francisco, or Los Angeles. Responsibilities: Diagnose and prioritize business problems: Break down ambiguous, high-impact opportunities into clear problem statements, develop hypotheses, drive analysis, and identify the highest-impact opportunities to improve how Reddit operates. Decipher stakeholder feedback: Collect and translate feedback from a large group of stakeholders into clear, actionable business requirements. Design scalable processes and operating models: Evaluate how work gets done today, identify fri
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. The future of hourly work has arrived, and we are looking for a top-performing Senior Account Executive to help lead the charge. Instawork is the #1 marketplace connecting businesses with skilled hourly workers, with 10M+ workers across 40+ markets in North America. Backed by Benchmark, Greylock, and other world-class investors, we are reinventing how businesses hire, and we are just getting started. This is your chance to sell a product that genuinely changes lives. Our AI-powered platform creates real economic opportunity for workers while solving one of the most pressing challenges businesses face: reliable, on-demand staffing. You will be selling into an expansive and exciting total addressable market, including Major Sports Stadiums, E-commerce brands, major universities, AI companies, and beyond. This is a high-impact role for a hunter who thrives on competition, loves to win, and wants to be part of something that matters. You will report to a Sales Manager and play a critical role in driving Instawork’s next phase of growth, on-site 5 days per week in our downtown Chicago office. Who You Are 3+ years of B2B sales experience with a proven, consistent track record of exceeding quota A relentless competitor who lives at the top of the leaderboard and will not settle for anything less Energized by coaching and obsessed with leveling up your craft A true hunter who thrives in fast-paced environments and knows how to build pipeline from scratch through outbound prospecting Fluent in a robust sales stac
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. We are seeking a Senior Manager, Strategic Initiatives to join our Product Operations team and lead the charge in identifying and launching our next growth horizons. This is a high-octane, "General Manager" style opportunity to build new business lines from scratch—connecting our 10M+ flexible workers (“Pros”) with new industries and service categories. You will be tasked with parachuting into highly ambiguous, high-impact expansion initiatives to ignite the marketplace flywheel, prove unit economics, and transition new bets from "0 to 1." Who You Are Founder Mindset & Bias for Action: You have a "get-it-done" attitude and are willing to do whatever it takes to launch a category—whether that’s manually matching shifts, cold-calling early partners, or testing ground-level operational processes. You don't wait for permission or perfect data; you deliver results. Strategic & Curious: You think big-picture while staying fiercely grounded in data and execution. You are comfortable with fast iteration, navigating complex requirements, and solving unstructured problems in a rapidly evolving marketplace. Multi-disciplinary Executor: 6+ years in finance, operations, consulting, or high-growth startup environments. You have a proven track record of owning chaotic, ground-level execution and turning early momentum into sustainable success. Technical & Analytical Depth: You have a technical toolkit fueled by AI, using data to unearth new insights, build business cases, and measure the success of yo
ChIDEO BxD Designer IDEO Chicago is in search of a Senior Business Designer who will frame complex business problems, translate insights into viable growth opportunities, and drive ideas toward real-world activation. The role: At IDEO, we help clients move forward when the path isn’t clear — whether driven by ambition, responding to disruption, or breaking out of entrenched ways of working. As a Senior Business Designer, you’ll help teams and organizations turn bold ideas into viable, real-world outcomes — shaping new products, services, and ventures while building the business models, strategies, and pathways to bring them to market. Working across the spectrum from insight to execution, you’ll use business tools, systems thinking, entrepreneurial creativity, and strategic analysis to drive competitive advantage and strategic growth for our clients. The right person for this role has strong business acumen and strategic instincts, with experience in growth strategy, product management, go-to-market execution, or venture creation. They’re comfortable navigating ambiguity, working with multi-disciplinary teams, influencing senior stakeholders and building conviction for new ideas. They quickly understand how a business creates and captures value, connecting market insights, customer needs, and financial drivers into compelling strategies — moving work forward with the right balance of rigor and creativity to drive real impact. Why is this role important for IDEO’s work? Business Designers make the biggest impact by turning ambiguity into clarity and connecting insights to commercially viable opportunities. Their skillset is critical to our work because they bring together strategy, business decision making, market understanding and business model thinking to help clients create and capture value. We count on them to move work beyond ideas into action and provide clear, informed pathways for winning investments. Once here you will: Creatively problem-solve
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE: Are you passionate about driving innovation in the cyber resilience space? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer within a Pod model for an emerging business positioned for high growth As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services. WHAT YOU’LL DO: Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making Delight customers and teammates with your technical leadership and domain expertise in Disaster Recovery and Cyber Resilience, storage products, and competitive offerings in the DR and Cyber Resilience product spaces Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Storage Team This team is part of our Platform Engineering Solution. The purpose of Platform Engineering is to enable Adyen engineers to autonomously build and support secure, scalable and reliable applications with high speed and quality through a common technology ecosystem. As a storage engineer of our Storage team in Chicago, you will be responsible for designing, implementing, managing, and maintaining data storage systems and solutions.This role involves the end-to-end management of our organization's data storage infrastructure. This includes strategic design for scalability, hands-on implementation and integration, continuous performance monitoring, capacity planning, security, and troubleshooting. It also requires proactive maintenance with updates, backups, disaster recovery, and planning for future growth by evaluating and recommending new technologies for data availability, reliability, and efficiency. Sounds exciting? Keep reading! What You’ll Do: Design and deploy storage infrastructure (SAN, NAS, DAS, Object Storage) in accordance with organizational needs. Monitor and maintain storage systems to guarantee optimal performance, availability, and reliability. Perform capacity planning and forecasting for future storage needs. Develop and implement strategies for backup, replication, and dis
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. We are seeking a Senior Manager of Product Operations to help us transition from an app-based marketplace to an agent-first world. We believe the future of work isn't about browsing feeds or tapping buttons - it’s about having intelligent agents that work on your behalf. We need a technical operator who can bridge the gap between high-level business goals and this new user interface. You won't just optimize processes; you will prototype the logic, agents, and automation layers that fundamentally change how our Pros and Partners experience the platform. Who You Are: An Architect of the "Agent-First" World: You understand that the next iteration of the internet is not point-and-click, but intent-and-action. You see a future where users interact with our marketplace through conversation and delegation, not just navigation. A UX Builder, Not Just a Process Fixer: You realize that in an AI world, "Operations" is the Product. You are obsessed with reducing user friction, believing that if a human has to manually search or sift through data, the agent has failed. An AI Pragmatist: You know how to deploy the right model for the job. You distinguish between where a reasoning model is needed to handle complex user intent versus where a deterministic script suffices. A "Hands-On" Visionary: You don't just write specs for Engineering; you prototype the solution yourself. You are comfortable building the first version of an agentic workflow to prove it works before we scale it globally. What You’ll Do: Build the Agen
Senior Visual Communication Designer In a nutshell: Visual Communication Designers at IDEO make the biggest impact through visual storytelling. They work collaboratively with multidisciplinary teams to bring ideas, research, strategy, and stories to life through strong craft execution. The ideal candidate has a strong foundation in graphic design and experience applying practical and conceptual design principles across brand expression, interaction and digital product experiences, motion, and storytelling. We’re looking for designers who bring a distinct visual voice, curiosity, and a commitment to craft excellence. In this role, you will… You’ll work as a key contributor on project teams, supporting all phases of the design process—from early exploration and prototyping through to polished, client-facing deliverables. Your work may span brand, storytelling, motion, interaction and digital product, information design, packaging, and environmental expression. Once here you will: Collaborate with multidisciplinary teams to translate research and strategy into compelling visual narratives Contribute to the development and expression of brand identities across mediums Create looks-like/works-like prototypes at varying levels of fidelity to explore and communicate design directions Design thoughtful experiences across digital, physical, and hybrid touchpoints with the end user in mind Produce high-quality visual deliverables that communicate user stories and strategic intent working across a variety of industries (health, financial services, consumer products, etc.) Advocate for exceptional visual craft through making, iteration, and collaboration Some previous projects to check out: Cornell Lab of Ornithology Brand Los Angeles County Department of Mental Health The Lawrence Hall of Science, University of California Berkeley Cities United Rebrand Design Craft: Relevant experience and/or educational background required in interactive/graphic design across a va
At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 1 million clients on their path to a brighter future. While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you. About the Role We are looking for a Senior Technical Product Manager who is passionate about building products that customers love and is driven/results oriented. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out solutions that deliver unique value to customers and help us grow and scale our business. What You’ll Do Create, manage, and prioritize product roadmap in alignment with business goals Lead product execution from vision, through delivery, and iterating on next steps Collaborate with Engineering, QA, and various business functions to deliver new products Collect and analyze feedback from our customers and key stakeholders to distill down into actionable requirements Lead product development ceremonies (daily stand, sprint planning, backlog grooming, facilitate retros, and any architectural discussions) Manage internal and external stakeholder expectations and project scope throughout the delivery process Measure and review data to come up with ways to improve and build new features What We Look For 5-7 years in a product management role Excellent written and verbal communication skills Proven track record of execution and successful delivery of products and individual features Passionate about delivering the best customer experience Project ma
Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X. About This Role Axsome Therapeutics is seeking a Medical Science Liaison/Senior Medical Science Liaison to focus on developing the sleep franchise. The MSL/Senior MSL will be a key member of the Field Medical Affairs team at Axsome. This position will be the primary communicator of Axsome science and will be responsible for executing the national medical affairs plan within a specified territory. The MSL/Senior MSL will also provide support as needed for other pipeline programs. This is a field-based position covering the Great Lakes Region (IL, IN, MI, WI). Candidates must reside within the geography. Job Responsibilities and Duties include, but are not limited to, the following: Systematically identify and develop relationships with healthcare professionals (HCPs) to raise awareness of Axsome’s mission to accelerate the invention and adoption of life-changing medicines f
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Growth Finance team partners with Robinhood’s Growth and Marketing organizations to guide investment decisions and help drive efficient, sustainable customer and asset growth. We provide financial and strategic insights across customer acquisition, marketing, promotions, and product-led growth initiatives, with a focus on growing Net Funded Accounts, Net Deposits, and Gold subscribers. As a Finance & Strategy Senior Analyst, Growth & Marketing, you will be a key Finance partner to the Growth and Marketing organizations, combining financial modeling, analytics, and business judgment to inform investment decisions. You will independently own high-impact analyses and leadership reporting, while helping modernize and scale Finance processes through automation and AI. This role is based in our Menlo Park, CA, New York, NY or Chicago, IL offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Own key Growt
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking an Enablement Business Partner to serve as the Chief Activation Officer for our Solution Engineering team. Embedded within key leadership teams, you will accelerate field capability tied to business outcomes, owning the full spectrum of how SEs learn, from structured programs to in-the-moment performance support. You translate business problems into capability solutions, designing systems that make the field more capable when and where it matters most. IN THIS ROLE YOU WILL GET TO: Act as the strategic enablement partner for SE leadership, diagnosing skill gaps tied to business outcomes, prescribing targeted interventions, and measuring whether capability actually changed Curate and quality-gate enablement content: validate AI outputs for accuracy and audience fit, maintain a source of truth for your domains (theater and product), and feed evidence-based quality signals back to PM and PMM Diagnose field needs through signals (Gong, Salesforce, theater-level data analysis, leadership conversations, steer co themes, PM roadmap changes, etc), then classify and prioritize gaps with data Design activation experiences, picking the right modality (hands-on or self-serve lab, AI skill, peer learning, coaching nudge), and measuring behavior change, not just comp
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. Spaulding Ridge is looking for a high-caliber, hungry, and intellectually curious Senior Manager, Strategic Finance & Operational Excellence to operate as a true athlete across finance, strategy, and operations. This is not a traditional FP&A role. You will be a core thought partner to leadership, owning critical initiatives across financial and operational planning, financing, M&A and global business performance. You will help build and scale a modern, AI-enabled finance function, partnering with teams in the U.S., Canada, and India. The ideal candidate thrives in ambiguity, builds trusting relationships with senior leaders, and is energized by solving complex problems that directly impact company trajectory. This leader will work day-to-day with several P&L leaders to drive operational efficiency, financial performance, and strategic execution, while also partnering closely with the COO & CFO on broader company objectives. This individual will act as a delegate and representative for the practice in financial and operational discussions across the firm and with corporate functions. Success in this role requires strong financial acumen, executive-level communication skills, exceptional stakeholder management, and the ability to lead compl
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