Senior Software Engineer Platform Reliability Jobs

AI Transformation Managing Principal – Banking Location: New York, NY | Practice Area: Technology & Engineering | Type: Permanent Lead AI transformation strategies that redefine banking. The Role As an AI Transformation Managing Principal – Banking, you will partner with leading banking institutions to drive enterprise AI transformation initiatives that modernize operations, enhance customer experiences, and accelerate innovation. You will define AI strategy, identify high-value business opportunities, and oversee delivery alongside cross-functional teams. This senior consulting role combines AI strategy, business transformation, banking expertise, and executive client engagement to deliver scalable, business-focused AI solutions. What You’ll Do Lead enterprise AI and Generative AI transformation programs for banking clients, aligning AI investments with business strategy and measurable outcomes. Define AI roadmaps, operating models, and transformation strategies spanning foundation models, agentic AI, intelligent automation, and emerging AI capabilities. Advise executive stakeholders across retail, commercial, corporate, and digital banking on AI opportunities in lending, customer servicing, operations, risk, compliance, and back-office transformation. Partner with architecture, engineering, data, and delivery teams to develop, pilot, and scale enterprise AI solutions while building trusted executive client relationships and identifying new consulting opportunities. Mentor consulting teams, strengthen AI capabilities within the Banking practice, and contribute to thought leadership, market offerings, and industry initiatives. What We’re Looking For 10+ years of consulting and technology transformation experience, including enterprise AI, AI/ML, or Generative AI strategy, with a proven track record delivering transformation within the banking sector. Deep understanding of banking operations, digital banking, lending, customer experience, risk, compliance, and en

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Role Summary The PDE PCS IIoT Senior Manager is responsible for leading the validation, industrialization, and high-volume manufacturing (HVM) enablement of Industrial IoT solutions across the enterprise. This role ensures that IIoT solutions developed through early pathfinding and solution development phases are scalable, robust, compliant, and standardized for global deployment. The position plays a critical governance role across the IIoT lifecycle—driving design-for-scale alignment, enforcing validation rigor, and enabling consistent fanout across sites. The role partners closely with APTD IIoT, site engineering teams, and central functions to deliver production-grade IIoT capabilities that achieve yield, productivity, and operational performance targets. Key Responsibilities 1. IIoT Validation and Industrialization Leadership Own end-to-end IIoT solution validation from pilot through industrial deployment. Ensure solutions are robust, scalable, and meet defined performance targets (e.g., DOC, latency, reliability). Establish and enforce validation frameworks including: Data quality and integrity checks Algorithm robustness and drift validation False positive/false negative performance thresholds Drive cybersecurity, compliance, and enterprise governance sign-off prior to deployment. 2. HVM Fanout and Standardization Lead SOAK fanout governance and ensure control

At Asana, security is foundational to our mission of helping teams work together effortlessly. Our security team protects Asana's employees, users, and customers by proactively addressing threats, ensuring compliance, and fostering a culture of security throughout our product and operations. As the Security Risk Manager, you will own Asana's internal security risk management program end-to-end. This is a senior role for someone who goes beyond frameworks and checklists — you will engineer the quantitative and automated foundations that let Asana continuously measure and make confident decisions about security risk. You'll build the systems and processes that make risk scalable, not just the policies that describe it, and serve as a trusted advisor to senior leadership. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements What you'll achieve Own Asana's security risk management program: Design and continuously mature a quantitative risk framework — including risk scoring methodologies, likelihood and impact modeling, and risk appetite thresholds — that enables consistent, data-driven risk decisions across the organization. Build and maintain a living risk register: Own Asana's central security risk register, developing KRIs, tracking trends over time, and driving accountability for risk treatment and remediation with business and technical owners. Automate risk identification and monitoring: Design and implement automated data pipelines and integrations that continuously surface security risks — pulling signals from vulnerability scanners, cloud security tooling, SIEMs, and third-party risk sources — so Asana's

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills

Sr. Content Marketing Manager Location: San Francisco, CA · In-office 4 days/week Team: Strategic Marketing Reports to: Sr. Director, Strategic Marketing About the role Sigma produces a lot of content — blog, video, product launches, thought leadership — and this role is the editorial backbone that makes all of it sharper, faster, and on brand. You'll run the Sigma blog end-to-end, raise the quality bar on everything that ships, and build the systems and internal bench that let us scale content without losing voice or accuracy. This is a senior, hands-on editorial role for someone who edits with both technical judgment and taste. You'll work shoulder-to-shoulder with PMs and engineers to keep content accurate, coach employees and contractors to produce great work, and bring new thinking to how Sigma earns awareness. You'll join an established content team and won't have to do it all yourself — a Content Producer partners with you on publication and operations. This role reports to the Sr. Director of Strategic Marketing, with room to grow into people management as Sigma's content team scales. What you'll own Editorial standards and editing Edit a high volume of blog posts, balancing technical nuance with taste. You're comfortable editing in the data, analytics, apps, or AI space — you don't need to know everything, but you know what you don't know, flag it, and lean on PMs and engineers to keep content accurate and clear. Keep Sigma's content on brand across every channel and format. Reinforce the standards that contribute to great content: Clear positioning, high-quality imagery, and connected messages across multiple content pieces. Blog and AEO operations Run the Sigma blog end to end: calendar, editorial standards, and publication. Manage the AEO content calendar and the relationship with Sigma's AEO contractor, ensuring 5 AEO blogs are edited, SME-reviewed, and published each week. The team's Content Producer supports publication, with you s

About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role You will be a valuable and developing member of the Service Operations team at DoorDash Labs. You will build on your existing technical skills to perform diagnostic, maintenance, and repair work to keep our robot fleet and electric bicycles operating at peak performance, supporting our fleet utilization goals. You will work closely with Senior Service Technicians and your manager to expand your troubleshooting skills, gain deeper familiarity with our systems, and progressively take on more complex repairs. This is an on-site role with expectations of 100% in-office presence in Mesa, AZ. This position is available on the AM shift (7:00 AM – 3:30 PM), five days per week, including at least one weekend day. You’re excited about this opportunity because you will… Perform standard and intermediate Service Technician tasks with growing independence, including service and upkeep of robotic systems and electric bicycles. Repair common faults in robotic platforms, modular components, electric bicycle drivetrains, and support vehicles using established troubleshooting procedures. Assist with complex or unusual faults alongside senior or lead technicians to learn advanced diagnostic methods for both robotic systems and e-bikes. Complete repairs on electrical systems, control units, battery packs, and hardware under guidance, with opportunities to develop toward independent advanced repairs. Use and interpret technical manuals, schematics, and diagnostic flowcharts to guide your work, applying these resources to both robot and electric bicycle service tasks. Document all diagnostic steps, repair actions, and component failures in the service management system to maintain accurate rec

The Construction Planning Team Member supports project planning by developing preliminary L3/L4 EPC schedules and tracking project progress through S-Curves and other visual tools. They ensure timely updates by preparing and maintaining progress reports, including daily, weekly, and monthly reports, and by utilizing the Progress Measurement System (PMS). The role involves providing performance insights through Target vs. Achieved statements and variance reports, resolving critical issues by reporting them to the Senior Planner, and documenting progress meetings with Minutes of Meeting (MOM). Additionally, they generate MIS reports for management, contribute to the project closeout report, and maintain the project database with lessons learned. They also coordinate with contractors for timely deliverables and support data collection and issue resolution by collaborating with various stakeholders. Source: Adani Group | Job ID: 53616

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Description As Front End Central Product Integration, CPIE ( Central Product Integration Engineering) HBM (High Bandwidth Memory) PI Principal Engineer/Senior Manager at Micron Technology, Inc, you will be responsible for providing leadership to the global Micron network to drive leading edge HBM Product yield, quality improvement, new product introduction (NPI) through technical expertise, business process management and project execution, collaborating with Japan, Taiwan, Singapore and US team, driving product maturity within a defined schedule while maintaining the highest standards of quality. Responsibilities and Tasks STRATEGIC LEADERSHIP Work with FAB to drive for best-in-class (BIC) Yield ramping. Work with key business partners to develop strategic Process Integration tools, systems, methodologies, capabilities and roadmaps. Ensure such support and roadmaps meet business expectations to enable achievement of strategic objectives and Micron’s business plan. Create an environment with your group that encourages innovation and technical leadership. TACTICAL LEADERSHIP Conduct ongoing metrics reviews of critical group deliverables to business. Ensure work reviews are conduct

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Senior Project Manager, you will be driving new service opportunities, working with both customers as well as internal stakeholders. You will interact hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work across customer organizations and multiple Snowflake teams to ensure customers’ applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client’s trusted advisor. AS A SENIOR PROJECT MANAGER, YOU WILL: Be a project management expert on all aspects of the Snowflake implementation and variety of project and services types Provide delivery quality oversight and guidance for Snowflake engagements by assisting in the creation and execution of the overall vision for service delivery and client satisfaction, ensuring adherence to delivery best practices Own, manage and communicate the operational relationship with assigned clients, including the creation, implementation, and tracking of relationship roadmaps Manage key client projects by communicating effectively with project team members, management and project stakeholders on stat

We’re looking for a Director, Customer Support Escalation Center to help us develop and execute on a comprehensive, customer-first strategy and approach to our Global Hootsuite’s Customer Support Escalation Center. Reporting to the Vice President, Customer Support, you’ll plan, organize, monitor, track and report on the service levels delivered by the escalation center. In this role, you will be accountable for continuous service improvements to the escalation center operational framework and improve Hootsuite’s ability to effectively service our customers. In this role, you will partner with a wide range of stakeholders, including senior leaders to deliver an exceptional customer support experience. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for a hybrid model. This role is open to applicants located in Bucharest, Romania. In this role, you will report to the VP, Customer Support. Please note: this is a contract role until August 2027. WHAT YOU’LL DO: Develop strategies, enhance performance, and foster alignment of objectives within the Customer Support Escalation Center. This involves overseeing the global bug and incident management process, advanced technical and 24x7 on call Business Critical Support process.Establish and operationalize high levels of customer service standards. Develop and implement systems, processes and people to consistently deliver services that are tied to organizational strategies and KPI’s. Drive continuous improvement through anticipating growth, identifying gaps, and offering proactive guidance to minimize potential risks to our customers. Build robust cross-functional connections among the Customer Office, Revenue, Product, and Development leadership to tackle intricate escalated bugs and incidents, eliminate customer pain points, and suggest methods for alleviating customer experience issues and enhancing outcomes via insights from escalations and root

As a Network Engineer II on the Office Technology team, you will implement and support office network solutions across Datadog’s global offices. You will own well-scoped deployment and upgrade work, troubleshoot connectivity issues across LAN, WAN, and Wi-Fi, and partner with senior engineers on larger designs and cross-office initiatives. You will collaborate closely with vendors, Facilities, AV, IT Support, Security, and Infrastructure teams to keep Datadog offices connected, reliable, and observable. This is an IC2 role with a mix of project work and day-to-day operations. You will take ownership of clearly defined areas of the office network stack, execute production changes with care, and grow your ability to design, automate, and improve office network services with support from senior engineers. You will also use AI-assisted tools responsibly to improve troubleshooting, documentation, automation, knowledge discovery, and operational follow-through. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Deploy and configure network solutions for new and existing offices, including switches, wireless access points, routers, and firewalls Own scoped portions of office rollouts and upgrade projects, from planning through execution and validation Partner with ISPs, cabling providers, hardware vendors, and internal teams to turn up new services and resolve issues Troubleshoot LAN, WAN, and Wi-Fi issues using structured debugging methods, packet capture, logs, and performance data Manage routing, VLAN, firewall, and wireless configurations following team standards and change-management processes Contribute to repeatable deployment patterns through templates, documentation, scripting, or infrastructure-as-code Monitor office netwo

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Sustainability Operations (Senior/Staff) Program Manager Job Summary Micron Technology’s vision is to change the way the world accesses information, enriching life. We show dedication to people, innovation, tenacity, collaboration, and customer focus. This dedication allows us to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community. Micron, one of the world’s largest semiconductor companies, recognizes its environmental impact. We take proactive steps to protect the environment. Our goal is to align emissions with the Paris Agreement and keep warming below 2 degrees Celsius. We support the United Nations Sustainable Development Goal 13 on Climate Action. We aim to reach net-zero greenhouse gas emissions in our operations (scope 1) and purchased energy (scope 2) by 2050. We plan a 42% absolute reduction in scope 1 emissions by calendar year 2030 (CY30) compared to the CY20 baseline. We are also working toward 75% water conservation through reuse, recycling, and restoration by CY30. Micron has committed to investing approximately $1 billion by 2028 to support these environmental goals. About the Role The Global Sustainability Operations (Senior/Staff) Program Manager will direct the strategy, delivery, and governance of sustainability initiatives, prioritizing on water conservation and sustainability cost management across operating locations. This role is responsible for conve

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Vice President, Enterprise Risk is a senior enterprise leader who advances a strong, transparent risk culture across Dun & Bradstreet. This role partners across the business to identify, assess, monitor, and mitigate material risks within the company’s risk appetite, spanning strategic, operational, technology, cyber, data, financial, international, reputational, and compliance dimensions. The role combines deep enterprise risk expertise with strong business judgment, executive communication, and change leadership to strengthen resilience, support growth, and protect Dun & Bradstreet’s legacy of integrity and trust.

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Sr. Compensation Business Partner to join our Global Total Rewards team within the People Success Team organization. This is a senior IC role spanning three focus areas: executive compensation, comp business partnering for a portfolio of senior executives across G&A and Product groups, and driving AI strategy and transformation across the Compensation function. You'll help define what an AI-first Compensation function looks like at Coinbase, building workflows and tooling that make the entire team faster while delivering exec-ready recommendations on our most complex pay decisions. What you'll do: Own executive compensation for our most senior leaders, including exec offers, long-term incentive design, and Comp Committee materials in partnership with Legal, Finance, and external advisors Partner as the dedicated comp business partner to a portfolio of senior executives across G&A and Product groups, delivering fast, concise recommendations on anything comp-related Lead AI strategy and transformation for the Comp function by identifying, designing, and deploying AI-enabled workflows and agents that accelerate benchmarking, scenario modeling, and stakeholder communications Translate complex pay scenarios and program tradeoffs into clear narratives and executive-ready materials that drive decisions in an async-first environment Shape executive com