Senior Solutions Engineer Jobs

The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong

Sigma has surpassed $200M in overall revenue and is scaling rapidly. We're looking for a Revenue Operations Manager to sit at the centre of a ~$40M ARR business within Sigma that is doubling year on year. You will work directly alongside our Area VP of Sales - embedded in the business, not observing it from the outside. This is a role built on trust, proximity, and the ability to shape decisions before they get made. Think less ops coordinator, more trusted advisor with a bias for action and a sharp analytical mind. Someone who has outgrown execution and wants to shape strategy. Someone who gets uncomfortable when they are the last to see a problem coming. Someone who would rather design the system than run the report. What you will own The operating rhythm of a high-growth sales organisation - QBRs, planning cycles, leadership offsites, and the cadences that keep a fast-moving team aligned. Annual planning, built from the ground up with sales leadership rather than handed down from on high. You will own the process, the timeline, and the room. Strategic diagnostics - surfacing the leading indicators, structural risks, and pipeline dynamics that tell us where we are headed before the quarter tells us itself. AI-native workflows that eliminate grunt work and free up our talent bench to spend time on decisions, not dashboards. A direct line to senior leadership within the company, with the credibility to challenge as well as advise. You will be expected to have a view, and to defend it. What we are looking for Around a decade of experience in Sales Strategy, Revenue Operations, or a Chief of Staff function inside a high-growth B2B SaaS business. Deep familiarity with the operational workings of a high-performance GTM engine - pipeline hygiene, territory management, coverage models, operating rhythms, and annual planning. Strong written and verbal communication skills. The ability to take a complex situation, translate it for the right audience, and land

Sigma has surpassed $200M in overall revenue and is scaling rapidly. We're looking for a Revenue Operations Manager to sit at the centre of a ~$40M ARR business within Sigma that is doubling year on year. You will work directly alongside our Area VP of Sales - embedded in the business, not observing it from the outside. This is a role built on trust, proximity, and the ability to shape decisions before they get made. Think less ops coordinator, more trusted advisor with a bias for action and a sharp analytical mind. Someone who has outgrown execution and wants to shape strategy. Someone who gets uncomfortable when they are the last to see a problem coming. Someone who would rather design the system than run the report. What you will own The operating rhythm of a high-growth sales organisation - QBRs, planning cycles, leadership offsites, and the cadences that keep a fast-moving team aligned. Annual planning, built from the ground up with sales leadership rather than handed down from on high. You will own the process, the timeline, and the room. Strategic diagnostics - surfacing the leading indicators, structural risks, and pipeline dynamics that tell us where we are headed before the quarter tells us itself. AI-native workflows that eliminate grunt work and free up our talent bench to spend time on decisions, not dashboards. A direct line to senior leadership within the company, with the credibility to challenge as well as advise. You will be expected to have a view, and to defend it. What we are looking for Around a decade of experience in Sales Strategy, Revenue Operations, or a Chief of Staff function inside a high-growth B2B SaaS business. Deep familiarity with the operational workings of a high-performance GTM engine - pipeline hygiene, territory management, coverage models, operating rhythms, and annual planning. Strong written and verbal communication skills. The ability to take a complex situation, translate it for the right audience, and land

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As a SMB Sales Director, you will lead a team of Account Executives that focus on closing pivotal deals in accounts experiencing high growth. You will join a team of highly motivated sales professionals that take pride in landing new customers, running strategic sales cycles and delivering the Box message to a wide base of accounts across various industries. WHAT YOU'LL DO Hire, train, and manage a team of SMB Account Executives Develop Account Executives for career growth within the Box Sales organization Support team in customer on-sites, calls, and meetings Report on sales metrics and forecast to Senior Sales Management Motivate team to exceed objectives through coaching and mentorship Utilize Salesforce to manage sa

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in Toronto to anchor our regional IT operations. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. Manage end-to-

About the Role As Head of Finance - Data Centers, you will be the finance leader for OpenAI’s self-built data center efforts. You will partner with teams across infrastructure, real estate, energy, construction, procurement, and finance to turn proposed sites into sound investment decisions and funded projects. This role spans the full development lifecycle: evaluating opportunities, building investment cases, forecasting capital needs, managing construction budgets, and helping determine how projects should be financed. You will give leadership a clear view of project economics, funding requirements, and risks as we build data center capacity at scale. In this role, you will: Lead financial evaluation of proposed data center and related power infrastructure projects, including site economics, development costs, capacity phasing, lifecycle costs, and key risks. Build and own project-level models and capital expenditure forecasts that connect construction schedules, power delivery, equipment procurement, contingencies, and funding needs. Establish capital budgets and financial controls for active builds. Track commitments, actual spending, change orders, and forecasts to completion; identify cost or schedule risks early. Partner with development, engineering, energy, construction, and procurement leaders on decisions that affect cost, timing, and long-term performance. Work with Treasury, Corporate Finance, Tax, and Legal to evaluate financing options, including project or construction debt, leases, joint ventures, and other partnership structures where appropriate. Prepare investment recommendations and capital approval materials for senior leadership, translating complex project details into clear choices and tradeoffs. Build a consistent portfolio view of project costs, cash requirements, milestones, and financial performance. Partner with Accounting and operations teams through project completion and handoff. You might thrive in this role if you have: Prior exper

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Within Premium Support, Dedicated Support Engineers combine deep technical troubleshooting with an enduring understanding of our most strategic customers’ architectures, critical workloads, and business priorities. Through proactive reliability work, ownership during incidents, and AI-powered support capabilities, we help customers operate successfully as their use of OpenAI grows. About the Role We’re looking for a senior leader to build and scale our Dedicated Support Engineering function globally. You will define its strategy, build the team, and establish how we deliver technically rigorous, proactive support for customers running some of the most complex and consequential workloads on OpenAI. This role combines organizational leadership, technical judgment, and executive customer engagement. You will establish a model in which DSEs develop deep customer context, independently advance difficult investigations, anticipate operational risks, and drive issues through resolution. You will also turn what the team learns into improvements that benefit customers across OpenAI. You should bring experience building technical organizations that maintain long-term accountability for enterprise customers. Leadership in Technical Account Management, enterprise Support Engineering, or a comparable technical customer function is particularly rel

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Identity is the foundation of trust on the internet, and at Okta, we are building a world where anyone can safely use any technology. We are looking for a driven, curious, and empathetic product-minded engineering leader to expand Okta’s market footprint by growing our global integration ecosystem. As the Director of Engineering for the Okta Integration Ecosystem in Bangalore, you will lead, scale, and inspire a talented organization of engineering managers and engineers dedicated to evolving Okta-built integrations across our entire product portfolio. This is a high-impact, high-visibility role. If you are passionate about customer security, obsessed with developer experience, and love engaging with a vibrant technology community, we want to hear from you. What You’ll Do Lead and Scale the Team: Mentor, inspire, and grow a world-class engineering organization in Bangalore, directly managing engineering managers and senior individual contributors while fostering a high-performance culture. Drive Integration Strategy: Own the technical roadmap and execution for Okta’s integrations across a massive gamut of applications—spanning traditional Enterprise systems, SaaS, On-prem infrastructure, Active Directory (AD), Azure, and next-generation AI agents. Advance Modern Infra & Governance: Drive the development, rollout, and governance of the official Okta MCP (Model Context Protocol) Server. Streamline and enable partner integrations through robust Terraform P

You define how the codebase is built. On-site | Vancouver Office – 675 W Hastings St. The Problem We're Solving EviSmart is building the unified dashboard platform where every product surface comes together — the interface lab owners use to manage cases, access analytics, and launch AI-powered tools. It doesn’t have a frontend foundation yet. What exists is a clear product direction, a backend that’s ready to connect, and an engineering team that needs someone to draw the lines before anyone starts building. Why EviSmart 300 people. Two hubs: Vancouver HQ and Manila operations. 145% year-over-year SaaS growth — the market is responding. 28 countries. One platform. The dental industry's Autopilot. An in-house AI model research and development team building proprietary intelligence. Why This Role, Right Now Most senior frontend engineers join products with foundations already in place — someone else made the hard calls, and your job is to build within them. This is the opposite. There is no existing dashboard frontend, no technical debt to inherit, and no architectural decisions that constrain you yet. The person who joins now makes the foundational choices that the entire frontend team builds on for the next several years. The first product milestone is aggressive, the customer base is real and global, and the backend is ready. What doesn’t exist yet is the engineer who sets the direction. A Note from the Team “We’re not looking for someone who needs a clear spec before they can move. We need someone who can audit what exists, make a recommendation, and execute on it. If you’ve been the person who sets the technical direction that your team builds on, and you want to do that at a scale that actually matters, this is that conversation.” — Paolo Kalaw, CEO, EviSmart What You’ll Own Own the React JS / TypeScript frontend architecture for a new dashboard platform — the unified interface where all products connect. De

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a sharp, analytical, and business-minded operator excited by the idea of building something from the ground up? Do you thrive in fast-paced environments where strategy meets execution? If so, this role might be for you. Role Background At Wolt, you'll have the opportunity to help build one of our newest business areas at a fun, fast-scaling global company. As part of the DoorDash team, we're building a global logistics platform that can deliver almost anything in your city within minutes. Today, our products are used by 55+ million registered users who order from 200,000+ restaurants and retail stores across 30+ countries. We are now looking for a Strategy & Operations Manager to join our team and play a critical role in launching and scaling a new business vertical in Greece. This is a unique opportunity to work directly with senior leadership, shaping and executing the strategy for one of Wolt Greece’s next major growth engines. You’ll be responsible for building and managing key initiatives across multiple functions, driving data-informed decisions, and ensuring our strategy turns into successful execution on the ground. What You’ll Be Doing Strategic Planning & Execution: Partner with the vertical lead to translate business goals into act

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you'll have the opportunity to help build one of our newest business areas at a fun, fast-scaling global company. As part of the DoorDash team, we're building a global logistics platform that can deliver almost anything in your city within minutes. Today, our products are used by 55+ million registered users who order from 200,000+ restaurants and retail stores across 30+ countries. Role Background As our B2B business continues to expand, we're looking for a B2B Sales Representative to help grow one of our newest B2B products in Greece. This is a unique opportunity to help build a new business line from the ground up. This is a hands-on individual contributor sales role where you'll spend a significant part of your time identifying and prospecting new companies, building your own pipeline, running sales meetings, negotiating commercial agreements, and closing new business. You'll work with companies of all sizes, from startups and SMBs to large enterprises, and engage stakeholders across HR, Finance, Procurement and senior management. We're looking for someone who enjoys new business acquisition and outbound sales and is comfortable owning the full sales process independently, from identifying a prospect and making the first contact through to

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Role As the Country Manager and Director for Marketplace, you’ll own the Denmark marketplace P&L and play a central role in shaping our next phase of growth. Denmark is a mature and highly successful Wolt market, with strong fundamentals and significant opportunity ahead. With competition increasing and consumer behaviour evolving, our next focus is on unlocking new sources of growth, while continuing to strengthen marketplace performance and our position in the market. You’ll set the marketplace strategy, and sit at the intersection of operations, product, marketing and customer experience — making the trade-offs that determine how well the marketplace performs today and how strong it will be tomorrow. Working closely with other senior leaders across Wolt, you’ll identify where to invest, where to change course and where the next wave of growth can come from. You’ll also play a key role in expanding Wolt into new occasions and geographies, strengthening selection and building a marketplace that continues to deliver value for our customers, merchants and couriers. What You’ll Be Doing Set the direction for Wolt Denmark Assess the market and build our long term position in the market Set a clear direction for growth and profitability while

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. This role is based in the San Francisco Bay Area. You will operate independently in-market, meeting customers and prospects in person across the Bay Area and traveling as needed. Revivn combines the learning and growth potential of a startup with the stability of a proven business. We have been profitable since inception for more than 10 years while revolutionizing how enterprises dispose of outdated IT equipment. We’re looking for an Enterprise Account Executive to own the sales cycle for our most strategic enterprise opportunities, from first conversation to closed-won. This is a quota-carrying, high-ownership role for a seasoned closer with an established network in the Bay Area technology ecosystem. About the Role You’ll own a book of strategic enterprise accounts and turn targeted outreach into revenue. You’ll partner with Marketing on account strategy, run discovery and deal strategy with senior buyers, and collaborate with Account Management to set customers up for long-term success. You’ll report directly to the Co-CEO/Co-Founder. This role requires sound judgment, strong executive presence, and the ability to operate independently without a large local team around you. What You’ll Do Own the full enterprise sales cycle, from discovery and qualification through negotiation and close Build pipeline through your existing network, targeted outreach, and close partnership wit

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As the EMEA Lead – Sales Engineering, you'll lead and grow DevRev's Sales Engineering team across EMEA. It's a hands-on leadership role, you'll directly manage a distributed team of SEs across multiple markets and time zones, while personally partnering with Sales leadership on the region's most strategic opportunities. You'll set the bar for a high-quality technical experience across the customer journey — blending technical depth with storytelling across demos, evaluations, and proposals, in close collaboration with Sales, Product, Engineering, and Customer Success. What you'll do Hire, coach, and grow a distributed team of Sales Engineers across multiple EMEA markets — owning recruiting, ramping, goal-setting, reviews, and career development. Manage team capacity and coverage — allocating SE resources across deals, markets, and time zones, and representing SE in regional Sales leadership and forecasting. Own SE strategy and execution across EMEA, partnering with Sales leadership on pipeline growth and revenue targets. Act as the senior technical leader on strategic, complex enterprise deals — from discovery through demos, PoCs, and proposals. Enable partners, resellers, and sales teams through workshops,

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! Strategic Enterprise Account Executive – India Preferred Vertical Experience: BFSI | Retail & E-commerce | Telecom We are looking for an exceptional enterprise sales professional to drive Couchbase’s growth across some of India’s largest and most strategic enterprises. This is a senior individual-contributor role for a proven enterprise seller who can build relationships with CIOs, CTOs, CDOs, Chief Digital Officers and business leaders, uncover strategic transformation initiatives, and translate technology capabilities into measurable business outcomes. You will be responsible for winning new strategic logos while expanding Couchbase’s footprint within existing enterprise customers across BFSI, Retail & E-commerce and Telecom. The successful candidate will have a demonstrated track record of navigating