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Senior Solutions Engineer Latam Jobs

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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Portland, OR About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoi

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C
20 days ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Austin, Dallas or Houston TX Senior Customer Engineer SLED *This is a work-from-home 100% remote role, but you should reside in Texas." What you’ll do as a Senior Customer Engineer SLED About the Role At Cloudflare , we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents th

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21 days ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. The Solution Lifecycle team is looking for a curious, growth-minded Senior Software Engineer II to work on building the next generation of our platform while tackling meaningful distributed systems challenges alongside a talented engineering team. You will collaborate closely with product managers and fellow engineers through code reviews and architectural discussions, and you will have the opportunity to mentor other engineers. You will also work on the core infrastructure of Smartsheet, focusing on the reliability, stability, and scale of our foundational systems. This role is a great fit for someone with a strong background of hands-on development, experience in working on Infrastructure as Code (IaC) and has solid technical leadership experience. This team practices mob programming for the majority of the workday. We operate through collective code ownership, meaning you'll be collaborating in real-time with teammates most of the time—not working solo on isolated tasks. We focus on building high-quality software while adhering to rigorous operational best practices. If you are passionate about continuous learning and ready to dive into the core foundation of our platform, we want to hear from you. You Will: Build Next-Generation Backend Services: Design and build scalable back-end services for Smartsheet's next-generation applications, solving complex distributed systems challenges while partnering closely with product management and other key stakeholders. Contribute to Core Infrastructure: Help build and maintain t

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Thoughtworks
📍 Central, Singapore
26 days ago

We are looking for a passionate and skilled AI engineer who is responsible for designing and delivering complex generative AI solutions. This role requires the ability to work autonomously on challenging technical problems, provide mentorship to junior engineers and champion engineering best practices. Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or PR of Singapore. Job responsibilities Design, build and deploy GenAI applications using techniques such RAG, Agents, Multi Agent Systems etc., taking ideas from prototype to production. Work with both AI/ML engineers and software engineers to deliver reliable, scalable systems. Own key features or components, ensuring they are well-structured, efficient and easy to maintain. Make technical decisions and contribute to system design with attention to performance, cost and reliability. Collaborate with product managers, designers and data scientists to turn business needs into practical solutions. Share knowledge and mentor junior team members, helping them grow their technical skills. Review code and provide clear, constructive feedback to peers. Understand deployment options and trade offs across different cloud providers such as AWS, Azure, Google Cloud, etc. Understand optimization techniques to improve accuracy, performance and cost for GenAI applications. Job qualifications Technical Skills Strong software engineering fundamentals, including Python, CI/CD, testing, version control and clean code practices. Solid grasp of software design principles and ability to design and implement AI-powered components or workflows. Experience with at least one GenAI framework (e.g., LangChain, LlamaIndex, Semantic Kernel) and one agentic framework (e.g., PydanticAI, LangGraph, AutoGen2). Hands-on experience building and optimizing Retrieval-Augmented Generation (RAG) pipelines with vector databases (e.g., FAISS, Pinecone, Weaviate). F

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29 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is seeking a highly skilled Senior Data Engineer, Observability Engineering to join the Enterprise Observability Platform organization and help advance the next generation of observability, infrastructure, and security data capabilities. The Senior Data Engineer, Observability Engineering will play a critical role in designing, building, and operating scalable data pipelines and data products that power enterprise observability, operational intelligence, and security analytics across the organization. The Senior Data Engineer, Observability Engineering is a senior individual contributor responsible for developing and optimizing Databricks-based data engineering solutions that ingest, transform, govern, and deliver high-volume telemetry, infrastructure, application, and security data. This role combines deep hands-on technical execution with ownership of engineering excellence, operational reliability, performance optimization, and data platform best practices. Working closely with Observability Engineering, Security Engineering, Infrastructure Engineering, and Data Platform teams, the Senior Data Engineer, Observability Engineering will contribute to the evolution of the enterprise observability lakehouse by building resilient ingestion frameworks, establishing data quality standards, enhancing governance controls, and driving efficient, scalable data processing patter

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1mo ago

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. Role: As a Senior Quality Engineer - you will play a pivotal role in elevating our quality practices across StarRez communication, Marketplace, System Administration and Maintenance systems. You will be an expert within our product engineering organization, deeply understanding user and product behaviour, customer journeys, business rules, and the systems that support StarRez personas. This role will balance hands-on individual contributor responsibilities with leading, influencing, and coaching your peers. This individual contributor role is for someone who is passionate about seeing systems holistically, has a strong vision for product quality, and is eager to drive the highest standards of customer experience, functional correctness, usability, accessibility, reliability, performance, and release confidence. You will leverage your deep understanding of SaaS product behaviour, end-to-end workflows, integrations, environments, and customer operations to guide and influence our development process. Your role is not to manage a team, but to be a quality champion who partners directly with developers, product managers, designers, support, implementation, and customer-facing teams. You will help teams anticipate risk, clarify expected behaviour, validate business logic, protect the customer experience, and build more robust, scalable, and reliable conference and event prod

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1mo ago

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. Role: As a Senior Quality Engineer - you will play a pivotal role in elevating our quality practices across customer-facing event management workflows, booking and registration experiences, operational administration, product integrations, and complex distributed systems. You will be an expert within our engineering organization, deeply understanding product behaviour, customer journeys, business rules, and the systems that support seamless conference and event experiences. This role will balance hands-on individual contributor responsibilities with leading, influencing, and coaching your peers. This individual contributor role is for someone who is passionate about seeing systems holistically, has a strong vision for product quality, and is eager to drive the highest standards of customer experience, functional correctness, usability, accessibility, reliability, performance, and release confidence. You will leverage your deep understanding of SaaS product behaviour, end-to-end workflows, integrations, environments, and customer operations to guide and influence our development process. You will not manage people. You will set the quality bar for your team, do the work to hold it, and coach the engineers, product managers and designers around you to share ownership of it. You will report to the Director of Quality and work day

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OpenAI
📍 Singapore• Full-time• Remote
1mo ago

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and

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Cloudflare
📍 Distributed• Hybrid• $202K – $278K/yr
1mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Los Angeles, CA About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and on

javascriptpythonai
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S
1mo ago

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. Role: Payments is one of the highest stakes domains at StarRez. When a student pays their housing fees, or an institution reconciles a semester of revenue, the transaction must be correct, traceable, and secure, every time. There is no acceptable margin for a payment that is taken twice, refunded to the wrong account, or lost between our platform and a payment provider. As a Senior Quality Engineer on the Payments team, you will own quality for the systems that process card and bank payments, integrate with payment gateways and providers, and handle authorisation, capture, settlement, refunds, and chargebacks. You will be the person on the team with the deepest understanding of how money moves through our platform, the happy paths, the failure modes, and the states in between. This is a hands-on individual contributor role based in Hyderabad, working within a globally distributed engineering organisation spanning India, Australia, the UK and the United States. You will not manage people. You will set the quality bar for your team, do the work to hold it, and coach the engineers, product managers and designers around you to share ownership of it. You will report to the Director of Quality and work day-to-day with your team's Engineering Manager, Product Manager and engineers, alongside Support and Implementati

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Cloudflare
📍 Hybrid• Full-time• Hybrid• $231K – $290K/yr
2mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: California or Arizona *This is a work-from-home 100% remote role, but you should reside in one of the regions." What you’ll do as a Senior Customer Engineer SLED About the Role Customer Engineer, SLED At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents th

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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Southern California or Arizona *This is a work-from-home 100% remote role, but you should reside in one of the regions." What you’ll do as a Senior Customer Engineer SLED About the Role At Cloudflare , we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our

javascriptpythonai
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OpenAI
📍 Canada• Full-time• Remote• C$261K – C$290K/yr
2mo ago

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This Toronto-based role is currently remote and is expected to transition to an in-office arrangement. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively identify and implement opportunities to scale suppor

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Coder
📍 United States• Full-time
2mo ago

We are looking for a Senior Forward Deployed Engineer to join the Customer Solutions team. You will be the technical authority embedded with our most complex customers, guiding them through deployment, architecture, onboarding, and the adoption of agentic development workflows. You bring deep hands-on experience from prior roles and use that depth to advise, design repeatable patterns, and drive customer outcomes end to end. You operate autonomously, own the technical success of your customers, and bring their experience back to shape how Coder builds and delivers. This is not an execution-only role. You are equally comfortable doing deep technical work with a customer and stepping back to design the repeatable pattern behind it. You are energized by ambiguity, motivated by customer outcomes, and capable of influencing organizational change alongside the technical work. This position is required to sit in the Eastern Time Zone. What You'll Do Serve as the primary technical authority for post-sales customers, guiding deployment architecture, environment design, and adoption of Coder across both human and AI development workflows Own onboarding engagements end to end, ensuring customers move from contract to productive adoption with speed and confidence Lead Get Well engagements where architecture decisions, rollout patterns, or organizational dynamics are limiting customer health or growth Help customers implement the technical and organizational changes required to adopt agentic development practices at scale Design and document repeatable delivery patterns across onboarding, architecture, and adoption that can scale across customer segments Design and recommend reference architectures tailored to each customer's cloud environment, security posture, and organizational constraints Translate customer environment complexity into clear guidance on networking, ingress, identity, and infrastructure patterns Anticipate technical and operational risks, escalate to the right

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Coder
📍 United Kingdom• Full-time• Remote• £120K – £227K/yr
2mo ago

The Role We are looking for a Senior Partner Deployed Engineer to join the Customer Solutions team, focused on building Coder’s partner ecosystem across EMEA. This is a new function at Coder, modeled on the Forward Deployed Engineer role pioneered by companies like Palantir and now the fastest-growing technical role at frontier AI companies. The difference: instead of embedding with a single customer to deploy a platform, you embed with strategic partners to help them understand, position, and deliver Coder’s platform across their entire customer base. You are part Field CTO, part Industry Strategist, part Technical Specialist, and part Partner Relations Lead. You will be the technical authority within our EMEA partner ecosystem: setting the vision for how Coder fits into each partner’s AI, cloud, and modernization offerings, co-creating the GTM sales plays that partner sellers take to market, building the demonstrations and workshops that generate pipeline, and producing the Partner Relations content that establishes Coder’s technical brand in the ecosystem. This is not a support role. You are equally comfortable holding a strategic roadmap conversation with a partner CTO and debugging a Kubernetes deployment in a partner’s lab in the same afternoon. You are energized by the challenge of building a new category through partnerships, motivated by the multiplied impact of enabling an entire ecosystem rather than a single customer, and capable of operating with full autonomy in a fast-moving startup environment. What You’ll Do Serve as the strategic technical thought partner to EMEA partner leadership, including practice leads, CTOs, and solutions architects at global systems integrators, regional cloud consultancies, and hyperscaler field teams. Own the technical relationship and set the vision for how Coder fits into each partner’s AI and modernization portfolio. Co-create sales plays tailored to each partner’s customer base, vertical focus, and services capabilitie

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