Here’s a summary of the role: Love helping customers succeed? Thrive in fast-paced, client-facing environments where no two projects are the same? As an Onboarding Specialist , you’ll play a critical role in shaping the early customer journey—guiding clients from implementation through adoption and ensuring they realize value quickly. If you’re someone who enjoys project coordination, delivering impactful client training, managing multiple stakeholders, and building strong customer relationships, this could be your next great move. This is an opportunity to work with clients, senior stakeholders, and global teams while becoming a trusted advisor during one of the most important phases of the customer lifecycle. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own and manage the end-to-end onboarding experience for assigned customers, ensuring a seamless transition from sale to adoption Lead onboarding projects by coordinating timelines, milestones, and internal stakeholders to deliver successful outcomes Deliver engaging product onboarding sessions and training to help customers quickly adopt and maximize value Configure customer environments and guide clients through setup and best-practice implementation Build trusted relationships with stakeholders including administrators, business leaders, and senior client contacts Partner cross-functionally with Customer Success, Product, Support, and Sales teams to resolve challenges and improve customer outcomes These are the essentials you’ll need to get an interview: 3–5 years of experience in customer onboarding, implementation, project coordination, or customer success Strong client-facing communication and presentation skills, with confidence engaging senior stakeholders Proven ability to independently manage multiple onboardin
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We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Position Summary The Senior Procure-to-Pay (P2P) Representative is a key member of the Americas Finance Shared Services organization, responsible for supporting and optimizing end-to-end Procure-to-Pay operations across North America and Latin America. This role serves as a primary liaison between business stakeholders, suppliers, outsourced service providers (where applicable), and internal finance teams to ensure efficient, compliant, and customer-focused P2P processes. The position plays a critical role in maintaining strong internal controls, driving process improvements, company policies, SOX requirements, and best practices supporting supplier and stakeholder relationships, and ensuring adherence. Key Responsibilities • Support end-to-end Procure-to-Pay processes including purchase requisitions, purchase orders, invoice processing, supplier maintenance, payment support, and expense management. • Act as a subject matter expert for P2P processes and systems. • Partner with outsourced service providers and internal teams to ensure service levels and compliance. • Monitor and resolve escalated invoices, payment, and supplier issues. • Support month-end and year-end close activities related to Accounts Payable. • Assist with reconciliation of AP subledger balances and discrepancy resolution. • Ensure compliance with SOX controls, company policies, and procurement procedures. • Support internal and external audits. • Maintain approval matrices, signatory authorities, and workflow governance documentation. • Serve as a key point of
Datadog is seeking a Payroll Specialist to keep up with our rapidly growing company. As a Payroll Specialist, you will support the US payroll process for over 3000 employees. Direct responsibilities will include facilitating the semi monthly payroll for salaried exempt and nonexempt employees. The Payroll Specialist will review accuracy and partner closely with senior team leads to ensure payrolls are processed in a timely fashion. You will also be responsible for providing administrative support across our Canada, and Latin America population. Most importantly, you will collaborate with our People and Finance teams to continue to scale this important function. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Partner with payroll team stakeholders to analyze data entry feeds while also supporting the semi-monthly payroll process from start to finish, ensuring employees are paid correctly and on time within our Workday payroll module. Understand the US payroll function and process payroll according to internal accounting principals and regulatory requirements. Process new hires, terminations, status changes, tax changes, domestic and international transfers, 401k contribution feeds and changes, timesheet data, compensation changes, employee personal information changes, retroactive adjustments, garnishments and supplemental payments entered into Workday HRIS. Resolve payroll discrepancies by running and analyzing Workday data reports. Directly involved in processing of equity transactions inclusive of restricted stock units (RSU), non-qualified stock options (NSO), incentive stock options (ISO), disqualified dispositions and all other equity related transactions. Collaborate with Finance stakeholders to support audits, identify and
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Concierge Specialist IV on the Customer Experience team, you'll serve as a senior subject matter expert and relationship owner for Coinbase's highest-value customers. This team delivers world-class, personalized service to our most valued clients, ensuring they have a seamless experience across all Coinbase products. You'll own complex customer relationships end to end, mentor junior Concierge agents, and drive measurable improvements in satisfaction, retention, and product adoption. What you'll do: Own and deepen relationships with a portfolio of Coinbase's highest-value customers, serving as their primary point of contact and trusted advisor across all products and services. Lead resolution of complex, escalated customer issues by partnering cross-functionally with Product, Engineering, Compliance, and Operations to identify root causes and drive systemic fixes. Drive customer onboarding and product adoption by proactively educating clients on new features, staking, Coinbase One, and other value-added services tailored to their needs. Partner with CX leadership to identify trends, surface customer feedback, and shape process improvements that reduce friction and strengthen trust in Coinbase. Mentor and support junior Concierge agents on relationship management, issue resolution, and best practices, raising the overall quality bar for the team. Required Skills
About the Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you! About the Role This is an entry-level role designed for individuals beginning their career in remote operations or autonomous systems. As a Remote Assistance Operator I, you will support day-to-day remote assistance operations by monitoring autonomous robots, following established workflows, and escalating issues to shift leads when needed. This role focuses on learning core tools, safety standards, and operational procedures while working closely with experienced operators and shift leads. Shift This is a night shift role and requires flexible availability, including evenings, weekends, and holidays. Typical hours are 4 PM to 12 AM CST, five days per week. What You’ll Do Monitor autonomous robots using remote assistance tools and dashboards Follow step-by-step procedures to support standard operational scenarios Escalate technical or operational issues to shift leads or senior operators Accurately document observations, incidents, and actions taken Follow safety protocols and communication guidelines at all times Learn and adapt to new tools, workflows, and process updates What You Bring Required Qualifications Education: High School Diploma, GED, or local equivalent. Driver's License: Valid driver's license Language & Communication: Proficiency in English (B2 level or higher, written and spoken) for effective communication and documentation. Technical Skills: Basic computer proficiency and comfort using web-based tools Problem-Solving & Critical Thinking: Strong attention to detail and ability to follow defined processes Safety & Public Interaction: Ability to remain calm and professional in live operational environments Work Environment: Willingness to work nights, weekends, an
We’re looking for a Training Specialist to help us build and facilitate instructor-led training workshops, subject specialist training content, and eLearning modules for our worldwide Customer Support teams. You’ll be working on onboarding and other training programs to help ensure the ongoing, long-term improvement of Customer Support Advocates’ skills, enabling them to fulfill their potential within the Customer Support team. This role is Hiring in Mexico City, Mexico and will report to Manager, Customer Support Training & Development. WHAT YOU’LL DO: Facilitate onboarding for all new Customer Support Advocates, including assessing new hires’ knowledge and providing feedback and guidance Create and lead training programs for Customer Support Advocates across our Ecommerce, Enterprise, and Escalation Center teams on technical skill-building and soft skills such as upselling techniques, contact handling when dealing with difficult customers, business acumen, troubleshooting, chat, and phone-based customer support Create and lead specialized training programs as needed with flexibility and adaptability to deliver some courses in various time zones Collaborate with the product team, Customer Support leadership, and senior Customer Support Advocates to develop and implement training for new product launches, features, and functionality Report on training feedback and results, contributing to monthly data reviews and global updates Assist in the maintenance of existing courseware and materials Assist in the maintenance of the internal knowledge base Research and present new technologies and methodologies in workplace learning WHAT YOU’LL NEED: 3-5 years experience (or equivalent combination of education and experience) in course design, course facilitation/instruction, or e-learning design/delivery Experience coordinating and delivering webinars, in-person training, and other virtual training Ability to create en
We are seeking an experienced Trading Operations Specialist to assist the company in executing trading strategies and ensuring the effective risk management of trading activities. This role involves overseeing pre-trade, live, and post-trade monitoring, stress testing algorithms, implementing kill functionality, monitoring market abuse, and raising red flags to senior management and compliance as necessary What You’ll Be Doing: Deploy and execute the company's trading strategy effectively, ensuring alignment with overall business objectives Have access to and oversee the implementation of the kill switch to manage and mitigate trading risks promptly Lead a first-line team responsible for owning and managing trading risks, including stress testing algorithms and monitoring trade executions Conduct pre-trade reviews to assess and approve trading strategies and positions before execution Monitor trades in real-time and review open positions to make informed decisions and adjustments as needed Raise red flags to the CEO, compliance team, and relevant stakeholders for immediate action and resolution Liaise with regulators on compliance matters where necessary Collaborate with the trading desk to ensure smooth and efficient trading operations while adhering to risk management protocols What We Look For In You: Bachelor's degree in Finance, Economics, Mathematics, or a related field 5+ years of proven experience in trading operations, risk management, and market surveillance within the financial industry Strong understanding of trading strategies, algorithms, risk metrics, and market dynamics Excellent analytical skills and the ability to assess and manage trading risks in real-time Proficiency in using trading platforms, automated monitoring tools, and risk management software Effective communication and decision-making skills to lead and collaborate with multidisciplinary teams in Finance, Economics, Mathematics, or related field (or equivalent practical experience) Why
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Position Summary The Senior Procure-to-Pay (P2P) Representative is a key member of the Americas Finance Shared Services organization, responsible for supporting and optimizing end-to-end Procure-to-Pay operations across North America and Latin America. This role serves as a primary liaison between business stakeholders, suppliers, outsourced service providers (where applicable), and internal finance teams to ensure efficient, compliant, and customer-focused P2P processes. The position plays a critical role in maintaining strong internal controls, driving process improvements, company policies, SOX requirements, and best practices supporting supplier and stakeholder relationships, and ensuring adherence. Key Responsibilities • Support end-to-end Procure-to-Pay processes including purchase requisitions, purchase orders, invoice processing, supplier maintenance, payment support, and expense management. • Act as a subject matter expert for P2P processes and systems. • Partner with outsourced service providers and internal teams to ensure service levels and compliance. • Monitor and resolve escalated invoices, payment, and supplier issues. • Support month-end and year-end close activities related to Accounts Payable. • Assist with reconciliation of AP subledger balances and discrepancy resolution. • Ensure compliance with SOX controls, company policies, and procurement procedures. • Support internal and external audits. • Maintain approval matrices, signatory authorities, and workflow governance documentation. • Serve as a key point of
Role Overview The Executive Assistant at GHX India serves as a cornerstone of executive effectiveness and organizational culture. This role partners directly with senior leadership to keep priorities moving, while also owning the planning and execution of team events and culture programs that make GHX India a great place to work. The ideal candidate is proactive, organized, discreet, and genuinely energized by bringing people together. Key Responsibilities Executive Support for Managing Director of India Manage the calendar of the Managing Director of India, including scheduling meetings. Coordinate domestic and international travel, including flights, hotels, meals, and ground transportation; provide real-time support for itinerary adjustments due to schedule changes or disruptions. Plan and coordinate executive team events, including venue selection, catering, and onsite support; attend events as needed to stay connected with executive and team needs. Prepare, edit, and review documents, presentations, and correspondence with accuracy, clarity, and professionalism. Build comprehensive itineraries for conferences and complex travel schedules. Track and reconcile executive expenses, manage petty cash purchases, and process expense reports. Proactively assess administrative needs, prioritize tasks, and recommend effective solutions to support executive and team operations. Organize and maintain electronic and physical files per GHX Security and Compliance guidelines. Follow all GHX policies including T&E, Compliance, and Security policies. Assist with special projects and perform additional administrative duties as assigned. Culture & Events Plan and execute employee culture and events from concept to close — offsites, celebrations, recognition moments, and milestone gatherings. Partner with leadership and HR to bring the company’s values to life through meaningful, well-run experiences. Collaborate with the Branding and Marketing team to plan, review,
Work Flexibility: Field-based Due to the nature of this role and travel requirements associated with this role, we will accept candidates from the 48 continental United States. Job Summary: As a National Leaves Clinical specialist, you will work directly with a JR/MPS team to support robotic and manual joint replacement procedures. You will be required to work within RepSuite for scan and schedule management in multiple territories across the country for employee leave of absence and when otherwise needed by the business. The NLCS will directly report to the Senior Manager, LEAP but indirectly work alongside local Mako Manager, JR Sales Manager, and GM. When not deployed the NLCS will assist and train with local JR team and execute all necessary clinical functions with that team. Field assignments can be a short as two week and as long as 3 months or more. Essential Duties & Responsibilities: Clinical Expertise in robotic applications Develop and maintain expert-level knowledge of Mako robotic systems, their functionalities, and clinical applications. Develop and maintain expert-level knowledge of manual joint replacement instrumentation and implants. Serve as a clinical resource to healthcare professionals, offering insights, training, and support. Deliver comprehensive customer experience tailored to surgeons, nurses, and other clinical staff during the deployment. Ensure that healthcare teams are proficient in MAKO technology, understand clinical benefits and have access to program resources. Be a point of contact for clinical inquiries, troubleshooting, and technical support related to Mako and manual instrumentation and implants. Relationship Building: Build and maintain strong relationships with healthcare providers and hospital staff, internal team members and potential new c
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in Dubai to anchor our regional IT operations . In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. Manage end-to-e
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We are seeking a proactive, customer-focused IT Support Specialist based in Toronto to anchor our regional IT operations. In this role, you will be the primary point of contact for internal employees, delivering white-glove technical support while managing core identity, collaboration platforms, and SaaS systems. Beyond day-to-day helpdesk operations, this position bridges traditional IT support and modern systems engineering. You will leverage automation, scripting, and modern DevOps practices to streamline user lifecycles, eliminate manual toil, and ensure our workforce operates securely and efficiently. Key Responsibilities Serve as the first point of contact for internal employees, triaging incoming requests through the ticketing system and established support processes. Troubleshoot and resolve workstation, laptop, mobile, and basic network issues for on-site staff and remote employees, escalating more complex support cases to senior staff or the appropriate team. Deliver calm, clear support during high-priority incidents, keep users informed, and document work thoroughly through to resolution. Manage end-to-
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