IT Support Specialist

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner… About the role ... As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology. What you'll be doing ... Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements. Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection. Oversee the integration of cloud platforms with data pipelines, storage, and compute services. Standardize coding, deployment, and monitoring practices across cloud environments. Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently. Lead problem-solving initiatives for complex technical challenges related to cloud environments. Provide technical leadership across multiple cloud projects, ensuring efficient resource management. Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer. Manage client relat

Position Summary: The Outsystems Support Analyst is responsible for providing technical support and maintenance for applications built using the Outsystems low-code platform. This role involves troubleshooting issues, managing updates, ensuring system stability, and working closely with development teams to improve system performance. The ideal candidate should have strong technical expertise, problem-solving skills, and a customer-focused mindset. Key Responsibilities: Application Support: Provide first- and second-line support for Outsystems applications. Troubleshoot and resolve incidents, bugs, and performance issues in a timely manner. Manage support tickets, prioritize tasks, and ensure timely resolution. System Maintenance: Monitor the health and performance of Outsystems applications. Apply updates, patches, and system upgrades as required. Perform routine maintenance tasks to ensure application stability. Collaboration: Work closely with developers, testers, and business analysts to identify and resolve technical issues. Liaise with end-users and stakeholders to gather feedback and provide support. Assist in the deployment and configuration of Outsystems applications. Documentation: Maintain technical and operational documentation for supported applications. Create user guides, troubleshooting documents, and knowledge base articles. Process Improvement: Identify areas for improvement in the support process. Propose and implement solutions to enhance application performance and user experience. Required Skills and Qualifications: Technical Skills: Experience with the Outsystems low-code platform. Proficiency in relational databases (e.g., SQL Server, Oracle). Understanding of APIs, web services, and integration concepts. Basic knowledge of scripting and programming languages (e.g., JavaScript, .NET). Problem-Solving: Strong analytical and troubleshooting skills. Ability to identify root causes and implement effective solutions. Communication: Excellent verba

Job Description: We are seeking a skilled Python Engineer to join our dynamic team. The ideal candidate will be responsible for developing robust web frameworks, building backend code to efficiently serve datasets, and performing data transformations to support our data-driven applications. This role requires a deep understanding of Python, web development frameworks, data processing, and database management. Roles and Responsibilities: Core Python: Be proficient in the concepts and features of the Python language , experienced with web frameworks like Flask and FastAPI for developing RESTful APIs, and skilled in asynchronous programming using asyncio. Experience with handling concurrent connections and optimizing I/O operations. Should have a deep understanding of microservices architecture and be capable of writing clean, efficient, and maintainable code. Security Best Practices and Requirements Understanding of security practices for microservices, including authentication, authorization, and encryption. Experience with securing APIs using OAuth, JWT, and API gateways. Web Framework Development: Design, develop, and maintain scalable web frameworks using Python. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Ensure the web frameworks are secure, performant, and maintainable. Have a sound knowledge of one or more web frameworks that are based on Python, such as Django, Flask, Pyramid, etc. Should have the know how to use the framework's features, such as routing, templating, database integration, authentication, testing. Object Relational Mappers (ORMs): Develop backend systems to serve datasets through APIs and other interfaces. Implement data access layers, integrating with various databases and data storage solutions. Optimize backend code for performance, scalability, and reliability. Be able to use ORMs to interact with databases using Python objects. ORMs abstract away the low-level SQL queries and provi

Years of experience: 5+ years Tools: Microsoft Dynamics 365 F&O Technologies: F&O, Power BI, SQL, Azure Domain: Banking experience is a Must The ideal candidate should have a strong background in D365 Finance & Operations, with hands-on experience in both the technical and functional aspects. They should be proficient in configuring and customizing the system to meet our business needs and have a deep understanding of finance and HR processes. Key Responsibilities: Configure and customize D365 Finance & Operations to align with business requirements. Collaborate with the finance team to identify and implement process improvements. Provide technical support and troubleshooting for system issues. Develop and maintain system documentation and training materials. Ensure data integrity and security within the system. Required Skills: Proficiency in D365 Finance & Operations. Advanced proficiency in finance modules (General ledger, Account payable, Account receivable, Fixed assets cash & banks, procurement) Experience in MS Dynamics 365 F&O integration within a third part system. Proficiency in development of customization within D365 F&O Proficiency in Azure and DevOps Strong understanding of finance processes. Experience in system configuration and customization. Excellent problem-solving and analytical skills. Ability to work collaboratively with cross-functional teams. Strong communication and interpersonal skills. Principal understanding of project management and the ability to manage tasks. Identify project risks and mitigate or communicate as necessary.

Education Degree, Post graduate in Computer Science or related field (or equivalent industry experience) Experience Extensive knowledge of Wealth Management, architecture, modules and hands on experience of front to back implementation of Wealth Management Suite Minimum 8 years of experience in Wealth Management Must have good experience of handling Trade Life Cycle Must have experience in implementing End to End solution in Wealth Management Must have good experience in API integration. Technical Skills Should have development experience in SQL-languages with understanding of SQL-databases Excellent understanding of the Asset Management and Investment Banking Experience in Business Analysis and System Implementation with extensive experience in Trading platforms Working knowledge of industry related protocols including FIX, EMSX and TSOX Experience in Wealth Management and Trading systems including Advent, SAXO, SWIFT, Bloomberg, Reuters General understanding of event driven systems Functional Skills Experience in Banking, Financial and Fintech experience in an enterprise environment preferred Experience in following best Coding, Security, Unit testing and Documentation standards and practices Experience in Agile methodology Effectively research and benchmark technology against other best in class technologies Focus on quality of the deliverables to ensure long term stability of the system Soft Skills Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management

Education: Master or Bachelor’s degree in computer science, information systems management or related field. Solution and Architecture certifications such as TOGAF or other. Experiences: More than 12+ years of experience in information technology, with 8+ years spent in data architecture or technology solutions definitions and implementations. Extensive experience in banking and financial services domain Knowledge & Skills: Expertise in Data Architecture, Data Strategy and Roadmap for large and complex organization and systems and implemented large scale end-to-end Data Management & Analytics solutions Experience in transforming traditional Data Warehousing approaches to Big Data based approaches and proven track record of managing risks and data security Expertise with DW Dimensional modeling techniques, Star & Snowflake schemas, modeling slowly changing dimensions and role playing dimensions, dimensional hierarchies, and data classification Experiences in cloud native principals, designs and deployments. Extensive experience working with and enhancing Continuous Integration (CI) and Continuous Development (CD) environments Expertise in Data Quality, Data Profiling, Data Governance, Data Security, Metadata Management, and Data Archival Define workload migration strategies using appropriate tools Drive delivery in a matrixed environment working with various internal IT partners Demonstrated ability to work in a fast paced and changing environment with short deadlines, interruptions, and multiple tasks/projects occurring simultaneously Must be able to work independently and have skills in planning, strategy, estimation, scheduling, Strong problem solving, influencing, communication, and presentation skills, self-starter Experience with data processing frameworks and platforms (Informatica, Hadoop, Presto, Tez, Hive, Spark etc.) Hands-on experience with related/complementary open source software platforms and languages (e.g. Java, Linux, Python, GIT, Jenki