Senior Sr Ce Program Manager Jobs

Location: London At Freenow by Lyft, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive. Reporting directly to the Senior VP of Central Operations, we are seeking a visionary Director of Premium Mobility Segments (Europe). This is a high-octane leadership mandate designed to spearhead Freenow by Lyft evolution into the definitive premium mobility leader across the continent. You will own the strategy to rapidly scale our European Premium segment, driving a monumental step-change in market share and setting new industry benchmarks. This role is a cornerstone of Freenow by Lyft global growth engine. You will be the architect of our premium sector expansion, elevating brand equity and capturing structurally superior margins. By harmonising sophisticated European product alignment with aggressive local growth and operational excellence, you will ensure Freenow by Lyft remains the unrivaled choice for premium mobility, delivering high-impact results that resonate globally. YOUR DAILY ADVENTURES WILL INCLUDE: European Premium Strategy: Define and execute long-term growth roadmaps, using London as an anchor for broader European expansion and scaling. Business Development: Drive premium supply growth by building profitable partnerships and serving as the primary face of Lyft Premium in Europe. Demand Generation: Collaborate with marketing teams to build segment demand through effective partnerships and campaigns. P&L & Financial Forecasting: Maintain full P&L ownership, ensuring target margins and accurate growth forecasting. Operational Framework: Create a scalable operating model for the Premium segment while ensuring compliance and localized deployment. Service Standards: Enforce "best-in-class" luxury experience standards, covering vehicle quality, safety, and driver behavior to ensure premium brand differentiation. Cross-Functional Alignment: Lead product and technical requirements for p

About the role We’re looking for a hardworking, driven individual with superb energy, passion and initiative for growing business within existing accounts. The (Senior) Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth. We are looking to speak to candidates who are based in Singapore for our hybrid working model. What you will be doing Proactively, identify, qualify and close a sales pipeline Own and drive business within the Thailand market Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services and Customer Success team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you bring to the table 10+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on expanding new accounts Deep domain expertise and a robust network within the Thailand (Banking & FSI sector preferred) Demonstrated ability to sell into new lines of business within open accounts and run a complex sales process A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled in building business champions Thai native and fluent in English Ability to attend the office 3 days per week Driven and competitive. Possess a strong desire to be successful Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with databases, develops and open source technology a plus Things we love Passionate abo

About the Team The HR Business Partner (HRBP) team at OpenAI helps shape how our organization operates and performs. We work alongside senior leaders and their teams to design effective organizations, strengthen leadership capabilities, and help people do their best work. Our expertise spans leadership coaching, organizational design, talent strategy, employee relations, and change management. Our work is grounded in a deep understanding of OpenAI’s Contributions & Impact (C&I) culture and the needs of teams working at the frontier of AI and hardware. We operate with urgency, empathy, and sound judgment. We value sincerity over polish, collaboration over ego, and a relentless focus on meaningful impact. About the Role We’re looking for an experienced HR Business Partner to support OpenAI’s Consumer Device's team. This is an opportunity to partner closely with leaders and teams doing highly ambitious, multidisciplinary work. You’ll serve as a trusted advisor as the organization builds, collaborates, and evolves—helping create the conditions for people and teams to perform at their best. The role combines strategic advising with hands-on partnership. You’ll help leaders think through organizational questions, coach managers through complex situations, strengthen people practices, and make thoughtful trade-offs that balance the needs of our people, teams, and mission. This is an individual contributor role. Come build with us. Your Key Responsibilities Shape high-performing, resilient teams: Partner with leaders on organizational design, talent planning, and ways of working that support strong performance and sustainable teams. Advise with context and judgment: Develop a deep understanding of the organization and provide thoughtful guidance on people, leadership, and organizational matters. Collaborate across OpenAI: Work closely with fellow HRBPs, People centers of excellence, and cross-functional partners to create a cohesive employee experience rooted in hum

We're looking for a Customer Experience Operations Manager who serves as the primary technical administrator and subject matter expert for the Customer Office tech stack and related platforms. Reporting to Senior Director, you'll manage and optimize system configurations, workflows, automations, integrations, and reporting to support customer engagement strategies and operational processes. In this role, you'll drive workflow design and AI-enabled automation across the customer lifecycle to enhance efficiency, streamline processes, and improve service delivery. This role is open to remote-applicants within the state of Maharashtra, India. WHAT YOU’LL DO: Customer Experience Systems Administration & Ownership Act as the primary technical administrator and subject matter expert for the Customer Office tech stack, including Gainsight, Kantata (Mavenlink), and related platforms. Own, manage, and optimize system configurations, including workflows, automation, business rules, integrations, and reporting. Ensure systems are accurately configured, integrated, and aligned to enable customer engagement strategies and operational processes. Provide advanced system support and troubleshooting, proactively resolving issues to minimize disruption and ensure continuity for Customer-facing teams. Monitor system performance, conduct regular audits, and implement enhancements to maintain scalability, reliability and best-in-class system operations Workflow Design, Automation & AI Enablement Design and implement end-to-end workflows across the customer lifecycle, ensuring seamless handoffs between teams and systems. Drive AI and automation initiatives, including predictive health scoring, intelligent triggers, and workflow automation to improve customer engagement and team efficiency. Identify and implement process improvements, leveraging automation and system enhancements to reduce manual work and optimize performance. Partner with cross-

Our Strategy and Planning team, part of our broader Sales Operations team, strives to help our Sales organization go faster and grow faster. This function acts as business partners to our Senior Sales Leaders. You have an opportunity to embed yourself as the “COO” of the Enterprise business, and your responsibilities will range across a variety of strategic initiatives including analyzing inefficient business rules, piloting new sales roles, optimizing for obstacles in the sales process, and analyzing sales data to come up with meaningful business insights. We are seeking a Manager of Sales Strategy & Planning to run our AMER (West) region alongside our AI GTM strategy. This role will shape how our future organization becomes more productive, scalable, and AI-enabled—by defining high-impact use cases, driving cross-functional programs, and ensuring successful adoption of new capabilities. We are looking to speak to candidates who are based in San Francisco or Los Angeles for our hybrid working model. The Opportunity As an AMER Strategy and Planning Manager, you will: Help drive the analytical rhythm of our business including quarterly business reviews, org deep dives Organize and execute on the strategy of our AI GTM team - building the next wave of MongoDB customers Partner with Senior Sales leadership to drive market + segment specific analyses to uncover insight and provide recommendations Conceptualize and pilot new programs to test the effectiveness of various sales roles / comp plans Participate in quarterly and annual business planning for the Sales teams The Ideal Candidate Education: Bachelor’s Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.) Experience: 5+ years of work experience in either Sales Strategy / Consulting / Sales Operations / Analytics Technical Aptitude: Strong proficiency in SQL, AI tooling, and data visualization Analytical Mindset: Proven experience working with large datasets to co

The Team + The Role The Director, Field Marketing EMEA is a hands-on field marketing role owning the in-person and account-based programes that drive pipeline across EMEA. You'll sit within a lean team of three, reporting to the Senior Director, Demand Generation, EMEA — and you'll be building and executing programes yourself, and love doing so. We're looking for someone who is genuinely embedded in the European product and tech community, knows what moves and influences SAAS buyers in our key markets (UK, DACH, France, Nordics, and the Netherlands) and can connect every field investment to a commercial outcome. This role is a hybrid position based 3 days per week in our London office. What this looks like day-to-day Owning the end-to-end EMEA field marketing calendar — regional events, roadshows, conference activations, and hosted programmes built for European buyers Leading field programmes with particular depth in French and DACH markets, from concept through to post-event pipeline attribution Partnering closely with EMEA Sales to ensure every field investment is tied to account-level pipeline goals Designing and delivering executive programmes for every Pendo leadership visit to the region — pipeline dinners, roundtables, customer engagements Owning EMEA customer stories and connecting them to field moments, campaigns, and Pendo's broader content pipeline Executing co-marketing programmes with regional partners, resellers, and SIs Building and maintaining a visible, credible presence for Pendo across the European B2B tech and product community Who You Are Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, you don't just follow i

Customer Support Lead Location: Irvine, CA (On-site) | Type: Full-Time ROLE OVERVIEW We are seeking a Customer Support Lead to serve as our internal owner of customer support operations across multiple live-service titles. This is a senior individual contributor role responsible for managing and holding accountable our external CS vendor partners, ensuring consistent, high-quality support experiences for players across at least three active game titles. You will own the full support operation from SLA oversight and vendor performance to escalation handling, knowledge management, and player-facing support quality. You are a seasoned CS professional who has operated in live-service gaming environments, understands the pace and complexity of managing player support at scale, and knows how to get results through vendor partners. You are organized, data-driven, and a clear communicator who can represent support needs both internally to leadership and externally to vendor partners. KEY RESPONSIBILITIES Vendor Management & Accountability Serve as the primary NC America point of contact for all CS vendor partners, managing relationships across multiple titles. Define, track, and enforce SLAs, KPIs, and quality benchmarks; hold vendors accountable to agreed performance standards. Conduct regular vendor reviews, provide structured feedback, and drive continuous improvement across support operations. Identify and escalate vendor performance risks proactively, partnering with internal stakeholders to resolve gaps. Player Support Operations Own the end-to-end support experience for players across titles, ensuring quality and consistency regardless of which vendor handles the queue. Monitor ticket volume, queue health, and response times; surface trends and flag emerging issues before they become player-facing crises. Manage player escalations, including VIP and high-visibility cases, ensuring they are handled with appropriate urgency and care. Serve as the inte

We’re looking for an experienced sourcing leader to join the Datadog Procurement team and help grow the Strategic Sourcing group. Make an impact by partnering closely with senior technology and business leaders, owning our fastest-growing AI, neocloud, and inference spend end-to-end, and continuing to prove the value that Strategic Sourcing brings to the organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the AI spend category end-to-end, covering foundation-model and AI APIs, AI development and productivity tools, and AI-enabled SaaS (with neocloud and inference compute as an emerging area), while developing and executing category strategies aligned to business objectives Champion AI and automation adoption across the sourcing function by identifying tools (e.g. Claude, ChatGPT) and building repeatable workflows that make sourcing faster, smarter, and more scalable Lead high-value AI vendor negotiations spanning foundation-model and API agreements, AI development and productivity tools, and AI SaaS, structuring seat- and consumption-based pricing across net-new purchases and strategic renewals, and building neocloud and GPU-capacity capability as the category grows Partner with Engineering and Finance to turn architectural and consumption trade-offs into commercial business cases, forecasts, and savings targets Build pricing and consumption models and apply FinOps discipline to quantify buying scenarios and uncover savings across a fast-moving spend base Work alongside executive and senior technology leadership as a trusted advisor on AI and neocloud investment decisions, influencing strategy and commercial trade-offs at the leadership level Track category KPIs (savings, pipeline, cycle time), monitor AI market, vendor, and pricing trends,

Leite die Transformation im Core Banking, indem Du Zielbilder definierst, die Umsetzung gestaltest und Senior-Stakeholder aufeinander abstimmst. Deine Rolle Als Principal Consultant – Business Analyst im Bereich Core Banking übernimmst Du die Leitung von Anforderungsanalyse und Prozessdesign in komplexen Transformationsprogrammen führender Finanzinstitute. Du verbindest tiefgehende Core-Banking-Expertise mit ausgeprägter Beratungskompetenz, um Zielarchitekturen zu definieren, Umsetzungsentscheidungen zu steuern und Führungskräfte auf Kundenseite durch umfassende Veränderungsprozesse zu begleiten. Diese Rolle erfordert sowohl strategisches Denken als auch hohe Umsetzungskompetenz. Deine Aufgaben Leitung der Business-Analyse in komplexen Initiativen rund um Core-Banking-Transformation, Produktmodernisierung und Operating-Model-Neugestaltung Definition von Vorgehensweisen für Anforderungen, Zielprozessen und funktionalem Umfang über mehrere Business- und Technologie-Streams hinweg Moderation von Workshops mit Senior-Stakeholdern zur Abstimmung von Designentscheidungen, Priorisierung und Umsetzungsplanung Führung und Qualitätssicherung von BA-Teams zur Sicherstellung konsistenter Dokumentation, Nachverfolgbarkeit und Umsetzungsreife Beitrag zu Beratungsprojekten durch Lösungsentwicklung, Kundenbeziehungsmanagement und Weiterentwicklung von Angeboten Dein Profil Langjährige Erfahrung in Business Analyse, Beratung oder Transformation im Bankenumfeld mit starkem Fokus auf Core Banking Tiefgehendes Verständnis von Core-Banking-Produkten, Prozessen und Plattformkonzepten (Einlagen, Kreditgeschäft, Kundenservice, Produktkonfiguration) Erfahrung in der Zusammenarbeit mit internationalen und funktionsübergreifenden Teams in einem globalen Umfeld Hohe Eigeninitiative sowie eine selbstständige und proaktive Arbeitsweise Erfahrung in der Leitung von Analyse-Workstreams in großen Transformationsprogrammen (z. B. Softwareauswahl, Plattformimplementierung oder Migration) Fähig

About the Role At Jumio, the Software Development Engineer IV - QA (SDE-IV, QA) is a senior technical role focused on ensuring the quality, performance, and reliability of highly scalable web portals and distributed backend systems. Our platform spans multiple Java Spring Boot microservices and customer-facing web portals , deployed across AWS ECS, EKS, and Lambda , and integrated through event-driven messaging using SNS/SQS . In this role you will design and drive the test automation strategy for both UI (Playwright) and API/service layers, set the quality bar for the team, and act as a force multiplier — mentoring other engineers and embedding quality earlier in the development lifecycle. You will work closely with development, product, and DevOps teams to ensure our products meet the highest standards of quality, scalability, and security. This is a hands-on senior IC role: you will write code, but you will also influence architecture, own cross-service test strategy, and make build-vs-buy decisions for testing tooling. T-Shaped Engineering Expectation As part of Jumio's engineering culture, you will adopt a T-shaped engineering approach. Beyond deep expertise in test automation and quality engineering, you will contribute across the development lifecycle — understanding software architecture, participating in design and API-contract discussions, reviewing application code, and ensuring our distributed systems are testable, observable, and resilient by design. Role Value This role is critical to ensuring the reliability, scalability, and security of Jumio's products. By architecting and maintaining automated testing frameworks across web, API, and event-driven layers, you will enable faster, higher-confidence releases and reduce production risk in a complex microservices environment. What You'll Do Test Architecture & Strategy Define and own the end-to-end automated test strategy across web portals and backend microservices, balancing UI, API, contract, integ

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities: Engage HVM and TD and lead worldwide alignment efforts across technology to improve process effectiveness. Promote worldwide BKMs sharing and transfer of area-specific domain knowledge. Provide technical and hands-on support to HVM sites to create/identify and deploy best solutions in Safety, Productivity, Cost of ownership, Process efficiency, Quality defense line and Yield improvement initiatives. Partner with suppliers to develop the process and equipment roadmap to meet Micron’s technology roadmap. Prioritize and lead multiple projects based on Fab and corporate objectives. Communicate and respond to issues in a timely manner, with a cadence appropriate to the priority of the issue. Keep collaborators and team members informed of project status, progress, and roadblocks/opportunities. Requirements: Bachelor’s degree in engineering. Min. 5 years of experience working as a CMP Process/Equipment Senior Engineer. Strong people and collaboration skills to lead globally sites on BKM alignments. Self-motivated: Able to work independently with minimal supervision. Dependability and able to work effectively in cross-functional teams. Good organization skills and able to plan and prioritize. Excellent verbal, listening and written communications skills. Strong attention to details. The ability to interface with suppliers professionally. Willin

About the team DevOps - because even the best developers need heroes. Whether you agree or not, a Senior DevOps Engineer is definitely nothing less than a hero to us - and with good reason! When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Senior DevOps Engineer, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossipping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About the role As DevOps Engineer with us, your primary responsibility will be to create systems that serve as the brains of complex distributed products. You will closely mentor younger engineers on the team. You will work on code modularity, scalability, reusability and contribute to team building in the Engineering org. What you will do Develop reusable Infrastructure code and testing frameworks for Infrastructure Develop tools and frameworks to allow Meesho engineers to provision infrastructure and manage access controls Design and develop solutions for cloud security, secrets management and key rotations Design a centralised logging and metrics platform that can handle Meesho’s scale <l

The Head OT Cybersecurity is responsible for overseeing and leading the organization’s operational technology (OT) cybersecurity strategy, ensuring the security and integrity of critical infrastructure, industrial control systems (ICS), and operational environments. This senior leadership role will drive the development, implementation, and maintenance of OT cybersecurity policies, standards, and practices to protect OT assets from cyber threats. The Head OT Cybersecurity will also oversee incident response, risk management, and compliance efforts while collaborating with cross-functional teams to secure the organization’s OT environments. Source: Adani Group | Job ID: 52021

We are seeking a Salesforce Engineer III to design, build, and support secure, scalable Salesforce solutions that support critical business operations. This is a senior individual contributor role requiring strong hands-on technical expertise, sound engineering judgment, and experience working in regulated environments. This position supports systems and data subject to FedRAMP and other U.S. government compliance requirements. Due to the nature of the work, U.S. citizenship is required. This role will be based remotely in the United States. What You’ll Do Design, build, and maintain Salesforce solutions across sales, service, customer, and operational workflows Implement functionality using Salesforce configuration, Flows, Apex, Lightning Web Components (LWC), SOQL, and platform automation Develop and support integrations between Salesforce and external enterprise systems Translate business requirements into secure, scalable, and maintainable technical solutions Participate in technical design reviews, sprint planning, code reviews, testing, deployments, and production support Troubleshoot and resolve issues related to automation, integrations, data integrity, and system performance Create and maintain technical documentation, support UAT and regression testing, and assist with user enablement Ensure all solutions comply with Salesforce best practices, internal security standards, and regulatory requirements Leverage AI-powered development tools to improve productivity and analysis, while adhering to security and compliance guidelines Responsibilities Technical Delivery: Own end-to-end delivery of Salesforce features using a mix of declarative and programmatic solutions Secure Engineering: Design and implement solutions that meet FedRAMP, security, and compliance requirements, including least-privilege access and auditability Integration Design: Build and maintain secure integrations between Salesforce and downstream systems Engineering Excellence: Maintain high st

Managing Principal – Banking Transformation & Team Leadership (Chennai) Role Overview As a Managing Principal at Capco, you will be a senior leader responsible for driving client growth, leading complex transformation programmes, and shaping strategic direction across Tier 1 banking clients. You will combine deep domain expertise, delivery leadership, and commercial acumen to deliver measurable business outcomes. This role will play a critical leadership role in expanding Capco's footprint in India, working closely with APAC leadership to deliver large-scale banking transformation programmes and build sustainable, high-performing teams. Experience in workforce transformation and operating model optimisation would be advantageous. Key Responsibilities Client Leadership & Growth Build and manage C-level relationships across banking clients (WRB, Corporate, Operations, Technology). Support origination and closing large transformation deals (primarily in Operations & Technology). Define and lead account growth strategy, including pipeline development and GTM propositions. Act as a trusted advisor on banking transformation, operational excellence, and workforce strategy. Programme & Delivery Leadership Lead complex, multi-year transformation programmes across operations & technology. Drive design and implementation of target operating models, including process, technology, and workforce. Ensure delivery excellence through strong governance, risk management, and KPI tracking. Mobilise cross-functional teams (onshore/offshore) to deliver outcomes at scale. People & Practice Leadership Build and scale high-performing consulting teams in Chennai and broader India. Own capability development and workforce planning and support hiring aligned to growth ambitions. Mentor team and lead capability build across key areas (programme delivery, workforce management, operations). Commercial & Business Management Drive revenue growth, utilisation, and margin