We are looking for a Lead, Data Development, AI Platform to lead the team building and operating the technical platform behind Hootsuite's Analytics MCP. This includes routing infrastructure, orchestration services, agent infrastructure, and data pipelines that enable reliable AI-driven analysis at scale. You will set technical direction for the team, strengthen engineering practices, and translate target architecture and integration standards into secure, production-grade systems that Data Analytics & AI teams can confidently build on. This is a hands-on technical leadership role. You will stay close to the code while owning delivery outcomes, engineering quality, and the team's culture of craft and accountability. You will develop strong, well-reasoned recommendations on how the platform and orchestration architecture should evolve, seek approval at the Senior Manager and Director level, and then guide the team through disciplined execution. You will also partner closely with AI Context & Integration and AI Data Architecture to ensure the platform, context layer, semantic layer, and downstream agent workflows operate as one coherent system. WHAT YOU’LL DO: Lead the design and delivery of the orchestration layer that connects the Analytics MCP platform across its most complex surfaces, including query execution across schemas and models, federated data access between the data warehouse and external source systems, and multi-step agent workflows for cross-functional business processes. Develop clear technical recommendations for platform and orchestration architecture evolution, align those recommendations with Senior Manager and Director-level direction, and guide the team through disciplined execution within the approved architecture. Own the operational reliability, scalability, quality, and observability standards for core Analytics MCP components, including routing and agent infrastructure. Guide the team to build and operate these systems to prod
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At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: Jamf is seeking a Corporate Communications Manager to help expand our Communications team. Reporting to the Senior Manager, Corporate Communications, this individual contributor will be responsible for the management and execution of Jamf’s communications strategy — spanning both external public relations and internal employee communications. This highly visible role will work closely with teams across the organization to help tell Jamf’s story externally via the press, while ensuring employees are engaged, informed, and connected to the business’s goals and values. The ideal candidate brings a strong foundation in PR and communications best practices, excellent writing skills, and the ability to manage multiple high-profile projects with confidence and clarity. What you can expect to do in this role: External Communications & PR PR Strategy: Plan and execute against a PR plan aimed at raising Jamf’s brand awareness and brand equity in global markets. PR Agency Management: Manage retained PR agencies in the US and UK, as well as agencies across the globe on a project basis, keeping them on task and delivering against goals. Press Content Creation: Identify timely topics and create, edit, and support compelling press content to tell impactful stories to external audiences via the press. Media Relations and Analyst Relations: Identify and engage with industry-relevant journalists, analysts and influen
We’re looking for a Customer Success Manager (12 month contract) to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. In this role, you will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products. Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices. Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion. Log feature requests and update customer account notes in Salesforce. Identify and escalat
We’re looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. This is a hybrid role and is open to applicants located within Mexico City, Mexico. In this role, you will report to the Senior Manager, Customer Success. WHAT YOU’LL DO: Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products. Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices. Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value. Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion. Log feature requests
We are seeking an AR Credit & Collections Specialist to support collection activities and credit review processes associated with our Order-to-Cash. This role works closely with customers, Account Executives, Customer Success Managers, and the Billing team to drive timely payment resolution, assess credit risk, and minimize financial exposure while maintaining positive customer relationships. This is a hybrid role and is open to applicants located within Mexico City, Mexico and Bucharest, Romania. In this role, you will report to the Senior Manager, Accounting Operations. WHAT YOU’LL DO: Credit Review & Risk Assessment Serve as the primary reviewer for customer accounts that do not receive automatic credit approval through Dun & Bradstreet (D&B), conducting manual credit assessments to determine appropriate next steps Evaluate the creditworthiness of prospective and existing customers by analyzing credit reports, payment history, and account standing in accordance with company credit policy Make credit decisions within authorized limits, including approving customers, recommending alternative payment terms, or declining credit where risk thresholds are exceeded Serve as the initial reviewer for all non-standard payment term and billing schedule requests, escalating to appropriate approvers in line with the company's approval authority matrix Apply policy discretion when assessing borderline accounts, balancing revenue enablement with the company's risk tolerance Communicate decisions and recommendations clearly to Sales, Collections, and other relevant stakeholders to support timely order processing Accounts Receivable Collection Responsible for a high-volume portfolio of customer accounts, driving timely payment collection activities in alignment with company targets and policies Conduct collections outreach on past-due accounts through email and phone communication to drive pa
We’re looking for a Director, Customer Support Escalation Center to help us develop and execute on a comprehensive, customer-first strategy and approach to our Global Hootsuite’s Customer Support Escalation Center. Reporting to the Vice President, Customer Support, you’ll plan, organize, monitor, track and report on the service levels delivered by the escalation center. In this role, you will be accountable for continuous service improvements to the escalation center operational framework and improve Hootsuite’s ability to effectively service our customers. In this role, you will partner with a wide range of stakeholders, including senior leaders to deliver an exceptional customer support experience. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for a hybrid model. This role is open to applicants located in Bucharest, Romania. In this role, you will report to the VP, Customer Support. Please note: this is a contract role until August 2027. WHAT YOU’LL DO: Develop strategies, enhance performance, and foster alignment of objectives within the Customer Support Escalation Center. This involves overseeing the global bug and incident management process, advanced technical and 24x7 on call Business Critical Support process.Establish and operationalize high levels of customer service standards. Develop and implement systems, processes and people to consistently deliver services that are tied to organizational strategies and KPI’s. Drive continuous improvement through anticipating growth, identifying gaps, and offering proactive guidance to minimize potential risks to our customers. Build robust cross-functional connections among the Customer Office, Revenue, Product, and Development leadership to tackle intricate escalated bugs and incidents, eliminate customer pain points, and suggest methods for alleviating customer experience issues and enhancing outcomes via insights from escalations and root
About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the APAC Marketing Team The APAC Marketing team builds pipeline, awareness, and retention across one of Mixpanel's most strategic growth regions. We run everything from events and partner marketing to localization and customer marketing, working closely with counterparts in EMEA and the US and cross-functionally with sales, partnerships, pre-sales, and customer success across APAC. About the Role We're hiring a Senior Regional Marketing Manager to help build the foundations of our ANZ business from the ground up. You'll own programs across the full customer lifecycle: acquisition, conversion, activation, and retention, with events as a core piece of the mix. This is a role for someone who can navigate ambiguity with confidence, since there's no existing playbook for this market yet. You'll define what works, bring in the right partners, and become the go-to expert other teams turn to for input on ANZ. Reporting to the APAC Marketing Director, you'll balance hands-on execution with the judgment to know which bets are worth making and which tradeoffs matter most. Responsibilities Own and execute ANZ marketing programs end-to-end, including events and customer marketing, from planning through measurable pipeline outcomes Manage full event logistics: venue sourcing, vendor management, on-site execution, and follow-through to pipeline conversion Identify and test new marketing channels, then decide which are worth scaling based on results, not assumptions Build customer advocacy and engagement through community programs that deepen relationships with existing users Monitor performance metrics closely an
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for an experienced senior front-end engineer to join us in building The New Relic One! The platform will be used by your coworkers throughout the company and will help make their lives—and the lives of the customers they work with—easier and more enjoyable each and every day. Some of the problems we work on involve frontend APIs to interact with the internal framework, extensible architecture solutions, UI components, deal with modern frameworks and libraries such as ReactJS, and automation using tools such as Jenkins. What you'll do Select the best frameworks and tools needed to do the job quickly, while also optimizing for codebase stability, product stability, and target use case growth. Produce highly performant and flexible CLI using modern Typescript and software development techniques in collaboration with other team members. Find and identify opportunities to automate repetitive tasks that are made by developers on a daily basis. Collaborate with other UI engineers across the company to learn from others and to ensure you stay up to date on the company's UI best practices. Learn and improve your skills to continuously push us to deliver higher-quality tools and improve the UI team's workflows. This role requires Solid experience working with modern JavaScript environments. Familiarity with modern development and build tools such as eslint, docker, babel, and webpack. Experience with front-end JS testing tools and a comprehensive understa
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Are you looking for a high-impact finance role that offers true flexibility? We are seeking a Lead Revenue Accountant to join our team in a fully remote capacity . In this pivotal role, you won’t just be managing spreadsheets; you will be a key partner to our Revenue Accounting Senior Manager, helping to shape and build our revenue processes from the ground up. This is your chance to apply your technical mastery in a fast-paced, modern environment where your contributions directly influence our financial reporting and growth. If you thrive on autonomy and want to skip the commute to focus on meaningful work, this is the role for you. What You'll Do: Lead the Process: Take full ownership of the revenue-related month-end close, ensuring our financial reporting is accurate, timely, and transparent. Technical Consultation: Review customer contracts and non-standard terms to determine the correct revenue treatment, providing clear and concise accounting documentation. Financial Integrity: Prepare and reconcile essential revenue schedules, including deferred revenue and contract assets/liabilities, maintaining a high standard of precision. Process Innovation: Drive continuous improvement by streamlining our Order-to-Cash processes and supporting vital SOX audit controls. Strategic Collaboration: Act as a subject matter expert on special projects and ad-hoc requests, providing the revenue accounting insights needed for senior management to make informed decisio
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Strategic Account Executive to join our EMEA organisation. You will be responsible for increasing software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet. You will work on a hybrid basis from Munich, Germany and will be reporting to the Senior Regional Director, Large Enterprise EMEA . You Will: Exceed quarterly and annual software and services sales quotas Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer Outcomes, Marketing and Sales Development Develop short and long-term growth and renewal strategies across your customer base Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise software solution provider Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success Perform other duties as assigned You Have: 5+ years of experience selling enterprise software or services Fluency in English & German is required Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers within Enterpr
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced enterprise account executive to join our enterprise team, driving revenue from Asia’s largest organisations. The ideal candidate will have a history of driving complex enterprise sales cycles, multi threading and senior stakeholder engagement. This is Smartsheet’s most senior frontline sales role in the Asia region and a history of performing with large enterprise accounts is a must. This position is a 12 month fixed term contract, based in Sydney and reports to the Director for Asia Sales. This role has a team go to market approach and has a designated enterprise sales rep driving account activity plus designated solution engineer and customer success manager assisting with account engagement and solution designs. You Will: Strategically engage senior customer stakeholders with a current Smartsheet footprint and drive additional revenue through new solution upsells. Land and expand with new Logos for Smartsheet by selling our full suite of products and services Grow account footprint and revenue to an ultimate goal of a full enterprise wide contract agreement. Pipeline generation and end-to-end sales cycle management with companies above 5000 employee size using the MEDDICC sales framework. Utilise multithreading and consistent lead outreach, as appropriate, within both new logos and existing customers to drive business growth Conduct consultative and cross-functional discovery calls and act as a Consultant to the Customer to identify their needs and align customer
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a Senior Field Marketing Manager to lead enterprise-focused strategy and demand orchestration for our EMEA Sales organisation. In this role, you are a strategic partner to sales leadership and a key architect of Smartsheet’s field marketing engine. You are accountable for driving pipeline velocity, defining investment strategy, and establishing the operational rigor required to win in complex enterprise accounts. This is a role for a seasoned field marketing leader who thrives in evolving environments. You will look beyond individual tactics to build scalable marketing engagement plans that can be leveraged across the organization, ensuring Smartsheet maintains a world-class presence that resonates with sophisticated buying committees and drives measurable revenue impact. What You’ll Do Drive Segment Pipeline & Engagement: Achieve account and segment pipeline and engagement goals through targeted marketing strategies and tactics tailored to the high-priority sales segment you support. Own Segment Strategy: Align marketing investment directly to enterprise revenue targets, pipeline gaps, and regional sales priorities for your segment. Deliver Regional Event Excellence: Align and collaborate with other marketing teams such as Customer marketing, Demand events, Growth marketing, Sales development and others to create and deliver regional events and programs that meet regional pipeline, awareness, and customer cross-sell and upsell objectives. Orchestrate Sales Alignment: Establish and lead regular b
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are looking for a Principal Product Manager to drive product strategy and product management across the Core Banking domain and to own the most complex, cross-functional core related initiatives. This is a senior individual-contributor role: you set direction, connect product strategy to the platform's technical strategy, and deliver measurable outcomes in partnership with engineering. You will operate with a high degree of autonomy, sponsoring pre-consensus bets with a written thesis, setting operating rhythms for the Core PM group, and influencing VP/SVP stakeholders through documented trade-offs. You will be an authority on how a core banking system actually works — down to posting logic — and pair that with strong traditional product-management judgment across pricing, risk, product performance, compliance, legal, GTM, and partnerships. What you’ll do With your PM colleagues, own and drive product strategy and roadmap across multiple Core domains (e.g., deposits, postings/ledger, product factory, transactions) and the end-to-end core product. The most complex cross-company initiatives — including core conversion enablement and US market-expansion capabilities. Connecting product strategy to org-level technical strategy; anchoring build vs. buy vs. partner. Product GTM with measurable o
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role Senior Payroll Tax Specialist SoFi is searching for a Senior Payroll Tax Specialist to manage and optimize our payroll tax operations. This role is a key member of the Payroll Team, responsible for validating tax calculations, ensuring filing compliance and serving as the subject matter expert on payroll tax regulations and best practices. The Specialist will exercise independent judgment in interpreting complex federal, state, and local tax laws, advising Finance and HR on tax implications and driving process improvements to ensure absolute accuracy in our tax liabilities and reporting. Responsibilities Validate all payroll tax calculations, filings, and payments to ensure full compliance with statutory regulations. Research and interpret complex payroll tax laws and updates, advising stakeholders on the implications of policy or program changes. Prepare comprehensive reports for Finance and leadership regarding tax liabilities, labor costs, and tax-related trends. Support and lead internal and external payroll tax audits, including detailed documentation and issue remediation. Develop and maintain robust payroll tax controls to support audit cycles and SOX compliance. Oversee the end-to-end US bi-weekly payroll processing as a backup to the Payroll Specialist as needed. Maintain expert knowledge
At Asana, security is foundational to our mission of helping teams work together effortlessly. Our security team protects Asana's employees, users, and customers by proactively addressing threats, ensuring compliance, and fostering a culture of security throughout our product and operations. As the Security Risk Manager, you will own Asana's internal security risk management program end-to-end. This is a senior role for someone who goes beyond frameworks and checklists — you will engineer the quantitative and automated foundations that let Asana continuously measure and make confident decisions about security risk. You'll build the systems and processes that make risk scalable, not just the policies that describe it, and serve as a trusted advisor to senior leadership. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements What you'll achieve Own Asana's security risk management program: Design and continuously mature a quantitative risk framework — including risk scoring methodologies, likelihood and impact modeling, and risk appetite thresholds — that enables consistent, data-driven risk decisions across the organization. Build and maintain a living risk register: Own Asana's central security risk register, developing KRIs, tracking trends over time, and driving accountability for risk treatment and remediation with business and technical owners. Automate risk identification and monitoring: Design and implement automated data pipelines and integrations that continuously surface security risks — pulling signals from vulnerability scanners, cloud security tooling, SIEMs, and third-party risk sources — so Asana's
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