The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This is a remote role supporting a West Coast territory. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical wo
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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Succ
Senior Sales Engineer (Pre-sales) Mumbai, India Rubrik is looking for Sales Engineers to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for a mix of enterprise, mid-market, and small business customers throughout your region. About the position: Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space. Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers. Makes technical and sales presentations to customer's technical staff and senior management. Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment. Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate. Leads technical sales calls Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. About you: 7-10 + years of sales engineering experience (or customer facing consulting experience) with Large Enterprise clients preferably in
About the team: Rubrik's mission is to secure and accelerate the world's AI transformation. IT is where we apply that to ourselves. We're moving Rubrik's own enterprise off a traditional application stack and onto an intelligent one. Our goal is what we call the Thinking Enterprise: applications that run the business instead of just recording it. They learn from our data, act through our agents, and improve with each decision. That work is already underway, and we'd like you to help build it. We build the internal products our Accounting, Controllership, and Tax teams use every day, the tools that decide how fast we close the books and how much we can trust the numbers. About the role: In our approach to accounting, agents understand the chart of accounts, the accounting policy, and the transaction in front of them, and they carry an entry from the source event through to a posted, audit-ready record. If you're curious about why every task on the close calendar sits where it does, and whether most of those tasks can be run by agents as the work happens, so that only the final close needs to be locked down and compliant; if you know which steps can be questioned and rebuilt and which must follow the rules every time; and if you're excited about shortening the close by removing manual effort, then you're in the right place. What you'll do: Lead product strategy for accounting (general ledger, close, intercompany, reconciliations, fixed assets, Sub-ledger accounting, and commissions), rebuilding rather than patching. Bring an AI-first approach, introducing agents, evals, and automation into real accounting workflows with audit-level stakes. Design how agents are built and tested: break complex accounting work into well-scoped steps, define evals, and set clear human-in-the-loop checkpoints for approvals and audit-sensitive decisions. Apply first-principles thinking, taking a legacy close task, asking why it exists, and building what replaces it. Own the vision and road
About Iovance Biotherapeutics, Inc. Iovance Biotherapeutics , Inc. is the global leader in innovating, developing, and delivering tumor infiltrating lymphocyte (TIL) cell therapies for patients with solid tumors. Amtagvi® (lifileucel) is the first FDA-approved, one-time treatment for previously treated advanced melanoma, now approved in three global markets and available at more than 95 authorized treatment centers. The Iovance TIL platform spans registrational trials and next-generation programs in additional solid tumors, including gene-edited and IL-12 tethered TIL therapies, next-generation IL-2, and precision immuno-oncology approaches. As the first and only company to take TIL therapy from concept to a broadly accessible commercial treatment, Iovance operates as an end-to-end cell therapy company, anchored by fully owned, centralized U.S.-based manufacturing that is scaled to serve thousands of cancer patients worldwide each year. For more information, please visit www.iovance.com . Amtagvi® and its accompanying design marks, Proleukin ® , Iovance ® , and IovanceCares™ are trademarks and registered trademarks of Iovance Biotherapeutics, Inc. or its subsidiaries. All other trademarks and registered trademarks are the property of their respective owners. Information on Iovance’s broad, industry-leading patent portfolio is available on the Intellectual Property page on www.iovance.com . Overview This position is integral to the continued and planned future growth of Iovance Biotherapeutics’ Cell Therapy Manufacturing Center and capabilities. The Senior Manager, Cost Accounting is responsible for overseeing cost accounting (including cost of goods sold, bill of materials and inventory costing. The Senior Manager provides reporting and analysis to the corporate finance and accounting team, including the SVP, Finance and CFO, to support the strategic and operational planning. T
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We're looking for a Senior Staff Software Engineer to help lead the technical future of Convert — our suite of products that give marketing and growth teams the tools to experiment, personalize, and drive real revenue from their web presence. About the role: Location: Remote-first (United States; BC & ON, Canada) Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States) Zone A: $ 232,000 - $ 290,000 Zone B: $ 217,600 - $ 272,000 Zone C: $ 204,800 - $ 256,000 Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada) $253,000 - $ 316,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Application Information: Application deadline: applications accepted on an ongoing basis until position is closed and filled This posting is for a new position Reporting to the Director, Engineering As a Senior
About VSCO For years, we've helped photographers create their work. Now we're building what comes next. VSCO exists for photographers. Not as a side feature, not as an afterthought, but as the whole point. We build the connected system photographers rely on, and we've spent over a decade earning the trust of a global creative community that takes the craft seriously. Photography is at an inflection point. AI is reshaping what's possible for creative work, and that's where our mission shines. VSCO is building the full photographer's workflow: from creating and editing your work, to delivering it to clients, to running your business. All of it built thoughtfully, with photographers leading the way. We believe the future of photography tools creates more space for creativity, handling the busy work so photographers can focus on the craft. If you care about craft, community, and what technology can unlock for creative people, this is the work. We're a mission-driven and focused company where your work ships quickly, is meaningful, and reaches tens of millions of people worldwide. You'll have a real say in what we build and how we build it. We hire people who don't wait to be asked, naturally connect the dots, care about the quality of what they ship, and believe the best outcomes come from building together. About The Role VSCO is hiring a Senior Staff Engineer to own Reflex, our production GPU image-processing engine, and the path it takes into Studio Pro on iOS and macOS. This is a critical technical leader. You will deepen a stack that is already in customers’ hands: new capabilities (RAW, large-image export, desktop), production quality (color correctness, memory, performance), and the contracts that let product engineers ship on top of the engine without becoming graphics programmers. You will also lead company-wide engineering mentorship and force-multiplication — tools, workflows, and AI-assisted development that make the rest of the team more effective. In This
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Software Engineer – Applied AI & Streaming Aliso Viejo, CA The vision We think AI will change what cloud gaming can be. It can make streamed play faster, more personal, and more accessible, and in some ways better than playing locally. As a Senior Software Engineer on our team, you'll build agents and inference-backed systems into a real-time streaming platform and ship them to players. You'll work where AI meets performance-sensitive systems, and a lot of the problems here are still being defined. What you'll do Design, prototype, and ship AI-powered capabilities across our streaming platform and player experience. Apply inference and agents to real-time performance, player engagement, personalization, and accessibility. Use AI to understand, optimize, and evolve large existing codebases, including our streaming stack. Build and extend our platform in C++, and help shape the technologies and architecture we use next. Build what production AI needs: evaluation, telemetry, guardrails, fallbacks, and attention to latency and cost. Turn ambiguous ideas into demos and experiments, measure what works, and harden it for production. Work AI-natively every day, using coding agents, automation, and rapid exploration, and help the team do the same. W
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Backend Engineer on the Gitaly team, you’ll help build GitLab’s Git data storage tier, a standalone product that provides reliable, secure, and fast access to Git repositories through application programming interfaces (APIs) and storage operations. You’ll work at the boundary between GitLab and Git to make repository access performant and dependable for GitLab.com , self-managed customers, and GitLab Dedicated. Our work spans distributed storage, repository management, high availability, performance, observability, and operational excellence. We’re currently building the next generation of source co
About Goods & Services Goods & Services is a product design and engineering company. We solve mission-critical challenges for some of the world’s largest enterprises, with deep expertise in highly regulated industries—including life sciences and financial services . Our design-led approach allows us to apply cutting-edge capabilities in AI, Data and Hardware Engineering to companies of any size. Headquartered in the United States , we operate regional development centers in Mexico and the United Kingdom . This global footprint—anchored by our nearshore model—enables us to deliver at scale with the speed, efficiency, and cultural alignment our clients expect. At Goods and Services, we value diversity and are committed to creating an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer and welcome qualified applicants from all backgrounds. About the job Goods & Services is looking for a Senior Software Engineer in Test who will deep into the challenging problems, come up with the solutions, and build innovative features which transform customers’ experience and bring efficiency by applying in the software build and delivery process. What you’ll do: Work closely with the Test automation engineers and cross functional product owners to translate the acceptance criteria to technical documents to write the automation scripts and integrate it with Test Automation framework and CI/CD pipeline. Provide the progress status update to Project manager and reporting manager. Ensure you work in align with the given project schedule for you and the team. Ensure all the functional requirements, business process flows are understood, and tested on the test, UAT env in adherence with the Quality assurance process and procedure . What you’ll need: Bachelor’s degree in computer science or related field. 5+ years of experience in manual testing, automated testing and test plan preparation.
About the team: Rubrik's mission is to secure and accelerate the world's AI transformation. IT is where we apply that to ourselves. We're moving Rubrik's own enterprise off a traditional application stack and onto an intelligent one. Our goal is what we call the Thinking Enterprise: applications that run the business instead of just recording it. They learn from our data, act through our agents, and improve with each decision. That work is already underway, and we'd like you to help build it. We build the internal products our Sales team and channel partners use every day, the tools that affect how productive sellers are and how fast deals close. About the role: In our approach to quote-to-cash, agents understand the portfolio, the pricing logic, and the deal in front of them, and they carry a quote from the first conversation through to booking. If you're someone who asks why a quote exists, works out what has to be true for a deal to be priced, configured, approved, and booked correctly, and drops everything else; who understands how configuration, pricing, discounting, approvals, and booking work in practice, and where multi-product and channel-led selling cause them to break; and who is excited about driving deal velocity by removing deal friction, then you're in the right place. What you'll do: Lead CPQ product strategy, drawing on a deep understanding of where quoting and pricing break at scale, and rebuild rather than patch. Bring an AI-first approach, introducing agents, evals, and automation into real revenue workflows with enterprise stakes. Apply first-principles thinking, breaking hard, ambiguous problems down to their fundamentals and building them back up properly. Own the vision and roadmap for next-generation GTM and CPQ capabilities (quoting, configuration, and pricing) as Rubrik expands its product lineup. Lead an agent-driven transformation of configuration, pricing, and quoting.Transitioning away from rigid rules engines toward autonomous a
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we’re looking for someone who can make this program exceptional. As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room. This role requires travel to support live events and customer engagements throughout the year. What will I be doing? Own the live education program end-to-en
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking to add a Claims Operations Specialists to its growing Risk Team. The Operations Specialist position is an integral role assisting with the processing of claims and responding to inquiries to expedite the handling of claims. The focus of these roles will be cross-functional collaboration and enhanced customer communication focused on the best claims experience for our users. You’ll balance day-to-day responsibilities between independent claims processing and working with our cross-functional teams with a focus on customer obsession and operational excellence. Responsibilities: Create initial loss reports and assist with overall processes for Lyft Healthcare, as well as Lyft Bikes and Scooters Respond and assist with customer inquiries relating to claims Requests additional information, where necessary, for completion of claim processing Manages and coordinates next steps for Accidents; including missing claim searches, adjuster contacts, and enhanced customer experience Coordinate with cross functional teams regarding claims processes, system updates, and customer experience Gathers investigative material and general support to assist adjusters and internal claims teams Develops and delivers effective written and oral communications/reports to management Supports various Risk, Safety, Bikes & Scooters, Express Drive, Legal, Lyft Rentals, and Finance Teams regarding all aspects of insurance claims Supports and facilitates a team environment of continuous feedback and idea sharing with all team members and stakeholders Assist with special projects, including and not limited to auditing and data reconciliation Seeks out opportunities to gain broader insurance knowledge and cross-training Experience: 2+ years experience handling and solving customer support issues - ideally in a
Senior Capture Manager, Federal Systems Integrators - Public Sector As the Senior Capture Manager, Federal Systems Integrators (FSI), you will lead joint capture and channel coordination across Datadog's federal systems integrator and prime-contractor ecosystem, serving as the connective tissue between those partners and Datadog's internal federal sales teams. You will make sure capture activity happening inside FSI partner organizations is visible to, aligned with, and reinforced by Datadog's own federal sellers, and vice versa, so that partner-led and direct-led motions strengthen a pursuit rather than duplicate or collide with it. The role reports to the Channel & Alliances (C&A) organization and works cross-functionally with federal sales, distribution (Carahsoft, Vertosoft), deal desk, and legal to drive joint capture outcomes on priority federal pursuits. Travel: Less than 25% Clearance: An active U.S. government security clearance is preferred but not required. Candidates without an active clearance are encouraged to apply. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own the joint-capture strategy and partner alignment for a portfolio of approximately 20 priority federal programs, engaging 12-24 months ahead of RFP release Manage each named program as a distinct capture effort, coordinating dedicated engagement across agency stakeholders, FSI partners, and independent software vendors (ISVs) Identify requirements, shape acquisition strategy, engage agencies, primes, and partners, and position Datadog ahead of procurement Act as the primary liaison between FSI partners and Datadog's internal federal sales teams, ensuring each side knows what the other is doing on a given program Build and maintain a documented capture pla
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