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Senior Sr Technical Support Engineer Jobs

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The Applications Development Technology Lead Analyst is a senior level position responsible for building robust, high-performance, large-scale applications. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: * Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements * Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards * Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint * Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation * Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals * Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions * Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: * 5-8 years of relevant experience in Apps Development or systems analysis role * Extensive experience system analysis and in programming of software applications * Hands-on experience in We

javareactdocker
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Pinterest
📍 San Francisco• Remote
11 days ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . About tvScientific tvScientific is the first and only CTV advertising platform purpose-built for performance marketers. We leverage massive data and cutting-edge science to automate and optimize TV advertising to drive business outcomes. Our solution combines media buying, optimization, measurement, and attribution in one, efficient platform. Our platform is built by industry leaders with a long history in programmatic advertising, digital media, and ad verification who have now purpose-built a CTV performance platform advertisers can trust to grow their business. Role Summary Join the tvScientific team as a Senior Account Executive on our CPA team, where you'll play a pivotal role in driving new business and revenue growth. In this position, you will focus on building and closing high-value client relationships within the cost-per-acquis

REMOTEaiCRM
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13 days ago

About the role (Remote) We're hiring a Senior Product Designer to join our global UX team. You'll own design within your product cluster — working directly with the engineers and PMs in those areas to define problems, shape solutions, and ship work that holds up. This is an end-to-end role. You lead discovery, define the interaction model, produce specs, and stay close through implementation. You're also expected to contribute to the systems and standards the whole team relies on. The Senior Product Designer will report to our Product Design Manager, and will work with our EU, UK and US based designers. You're part of a distributed team, so async clarity and proactive communication are as important as craft. What you’ll do Lead the design of complex AI-powered interactions in your product cluster, accounting for trust, transparency, fallback states, and human-in-the-loop considerations Embrace the use of modern AI-based tools like Claude, Figma Make, Cursor, Vercel, Loveable or equivalent not as theatre, but as a meaningful multiplier to your workflow. Partner with our UX research team to lead interviews, usability tests, and competitive analysis and translate findings into clear product direction and guidance Develop presentations, wireframes, mockups, and prototypes that effectively communicate interaction and design intent across web and mobile surfaces. Partner with PMs to shape requirements and with engineers to protect design intent through delivery Contribute to Showpad's design systems — adding components, documenting patterns, raising consistency across product areas Communicate design rationale through strategic storytelling: you can walk a PM, an engineer, and a senior stakeholder through the same decision and each one gets what they need Establish scalable AI-assisted workflows for your own work — research synthesis, rapid prototyping, concept generation — and help others on the team use them effectively Deliver UX solutions that measurably improve

aiaccounting
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EI
16 days ago

About the job Senior Backend Engineer |100% Remote We are searching for a seasoned Sr Backend Engineer who will be responsible for developing and maintaining our backend systems, ensuring their efficiency, scalability, and reliability. The ideal candidate has a strong background in PHP and Java, with optional experience in Golang and Node.js. You should be well-versed in working with databases such as MongoDB, Redis, and Postgres, and have a solid understanding of cloud technologies, specifically AWS. Responsibilities Design, develop, and maintain backend systems and APIs to support our application's functionality. Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to deliver high-quality solutions. Write clean, scalable, and well-documented code that adheres to industry best practices and coding standards. Perform code reviews and provide constructive feedback to peers to ensure code quality and consistency. Optimize and improve the performance of existing backend systems. Troubleshoot and debug production issues, providing timely resolutions. Stay up-to-date with emerging technologies and industry trends, identifying opportunities for innovation and improvement. Collaborate with DevOps teams to ensure smooth deployment and operation of backend services in the AWS cloud environment. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience). 5-10 years of professional experience as a Backend Engineer. Strong proficiency in Java/Golang is a must. Experience with Node js is a plus. In-depth knowledge of database technologies, including MongoDB, Redis, and Postgres. Solid understanding of cloud computing platforms, particularly AWS. Familiarity with containerization technologies such as Docker and orchestration tools like Kubernetes. Proficiency in writing efficient and optimized SQL queries. Experience with version control systems, such as Git. Excellent pr

javanode.jssql
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Opportunity Overview: We are seeking a proactive and detail-oriented Senior Executive - Procurement & Vendor Management to oversee the smooth day-to-day functioning of our office. This role will be responsible for procurement request details gathering and confirmation, market research on requested items, sourcing and evaluation of vendors, Negotiations, Terms and conditions validation, vendor management and coordination. The ideal candidate will be highly organized, resourceful, and comfortable working in a fast-paced environment with minimal supervision. What you’ll do: Manage the complete procurement cycle, including purchase requisitions, RFQs, quotations, purchase orders, and delivery follow-ups. Identify, evaluate, onboard, and maintain relationships with reliable vendors and suppliers. Obtain and compare vendor quotations based on price, quality, delivery timelines, and commercial terms. Negotiate pricing, payment terms, contracts, and service-level agreements with vendors. Monitor vendor performance, including quality, delivery, responsiveness, and adherence to agreed terms. Maintain an updated vendor database, contracts, pricing information, and procurement records. Coordinate with internal departments to understand procurement requirements and ensure timely availability of materials/services. Prepare and Track purchase orders, deliveries, invoices, and payment status in coordination with Finance and Accounts. Resolve vendor-related issues, including delivery delays, quality concerns, pricing discrepancies, and invoice disputes. Support vendor audits, compliance checks, and periodic supplier performance reviews. Identify cost-saving opportunities and alternative suppliers. Ensure procurement activities comply with company policies, approval processes, and applicable regulations. Prepare procurement reports, vendor performance reports, cost analyses, and management dashboards. Maintain proper documentation and records for audit and compliance purpos

aigorust
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Mongodb
📍 Singapore• Full-time
24 days ago

MongoDB is seeking a highly motivated Senior Deal Strategy Analyst to join our Global Deal Strategy function. This role will act as a strategic partner to Sales leadership on complex, high-value deals and opportunities, bringing sound judgment and financial rigor to structuring that balances revenue, profitability, and market share priorities. This is a tremendous opportunity for an experienced deal strategy professional who thrives on ambiguity, enjoys influencing cross-functional stakeholders, and is relentless in their pursuit of excellence in a high-growth environment. We are looking to speak to candidates who are based in Singapore for our hybrid working model. Responsibilities Serve as a senior, trusted advisor to Sales leadership and cross-functional stakeholders on the structuring and execution of complex, non-standard, and high-value deals Independently evaluate and resolve non-standard deal requests, driving cross-functional solutions across Sales, Finance, and Legal with minimal oversight Review and approve key terms on quotes, ensuring accuracy and alignment with pricing, revenue recognition, and operational guidelines Ensure all transactions adhere to internal revenue recognition policies and operational guidelines, escalating and resolving edge cases as needed Lead the development and rollout of best practices and playbooks that increase sales efficiency and shorten cycle times across the global team Identify and implement opportunities to automate and streamline deal desk workflows using AI and automation tools (e.g., AI-assisted contract review, quote generation, deal analytics), reducing manual effort and turnaround time Drive deal reviews, early checkpoints, and enforcement of standard business practices and policies; identify and address systemic gaps in deal process Partner with Finance and Sales Operations leadership on forecasting, deal analytics, and continuous improvement of deal desk processes Present recommendations and deal strategy insigh

mongodbawsazure
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1mo ago

The Senior Relationship Account Management (Sr. RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within Sr. RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a Sr. RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Gurugram or Bengaluru for our hybrid working model. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units Excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 8+ years of work experience, of which at least 4+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility. Enterprise account experience is a plus A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention The ability to execute on activity and pipeline expectations and published standards of excellence Outstanding verb

mongodbawsazure
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Peloton
📍 New York• Full-time• From $91.3K/yr
1mo ago

ABOUT THE ROLE Peloton is looking for a Senior Executive Assistant to serve as a strategic partner to our leadership team at our NY Headquarters. This isn’t just about managing a calendar; it’s about being a diligent, high-energy communicator who thrives in a fast-paced environment. We need a resourceful problem-solver and relationship builder who brings a "can-do" attitude and a genuine desire to evolve with a global brand. YOUR DAILY IMPACT AT PELOTON Own complex domestic and international travel while executing high-detail calendar management. You'll proactively resolve conflicts, prioritize critical engagements, and keep leaders focused on what matters most Lead the planning and execution of key team events, leadership meetings, town halls, and offsites, ensuring every event delivers a seamless and impactful experience Serve as a trusted strategic partner to senior leaders, helping translate priorities into action, facilitate communication across teams, and foster alignment around organizational goals. You'll act as a connector, culture champion, and influential group leader who helps teams stay informed, engaged, and operating at their best Act as a brand ambassador, engaging with internal teams and global partners. You’ll anticipate efficiency gaps before they arise and use cultural nuance to delight every stakeholder you encounter YOU BRING TO PELOTON 5+ years of experience supporting high-level executives in dynamic, fast-paced environments A self-starter mindset with the emotional intelligence to intuit needs and the ability to pivot between multiple high-priority projects effortlessly Advanced proficiency in Google Workspace, with a mastery of modern collaboration tools like Slack and Zoom A thoughtful, service-oriented approach to problem-solving and an obsession with the details that make an office run smoothly #LI-KM1 #LI-Hybrid The base salary range represents the low and high end of the anticipated salary range for this position based at our New York

redisawsgit
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Work Flexibility: Hybrid The Senior Quality Management System Specialist will help design, maintain, and continuously improve a quality management system that supports regulatory approval and business growth across global markets. You’ll collaborate across functions to ensure quality processes are not only compliant, but practical, efficient, and future‑ready. Activities include Quality System documentation, Internal Quality Agreements, Supplier Quality Agreements, and general QMS activities related to Mergers and Acquisitions. This role is Hybrid in Portage, Michigan . What You Will Do Support and maintain a compliant Quality Management System aligned with global medical device regulations to enable product certification and regulatory clearances. Develop and update quality system processes, procedures, and documentation to reflect business needs and regulatory expectations. Assess and quantify quality system requirements to optimize structure, integration, and scalability. Identify and implement continuous improvement opportunities that increase efficiency and effectiveness of quality processes. Support management review, quality planning forums, and related governance activities with data-driven inputs. Partner with stakeholders to ensure quality processes reflect actual operational activities, including support for new product development. Prepare for and support internal, external, and third‑party quality system audits, including responses and follow‑up actions. Contribute to quality system training content and delivery to ensure effective adoption across the organization. What You Will Need Bachelor’s degree in science, engineering, business, or a related discipline. <

SC
16 days ago

(Sr.) Revenue Accounting Manager Sigma Computing is seeking a Senior Revenue Manager to join our Revenue team and play a key role in managing revenue accounting and revenue operations in a fast-growing SaaS environment. Reporting to the Senior Director of Revenue, this role will own key aspects of the revenue close, revenue recognition, contract review, and related processes. The Senior Revenue Manager will serve as a subject-matter expert on revenue accounting, partnering closely with Sales, Deal Desk, Legal, FP&A, and Finance to assess complex customer arrangements, ensure appropriate revenue treatment, and build scalable processes and controls. Key Responsibilities Own key components of the monthly, quarterly, and annual revenue close, including revenue recognition, deferred revenue, unbilled revenue, and related reconciliations. Ensure compliance with ASC 606 and applicable accounting standards. Review customer contracts and non-standard arrangements to determine appropriate revenue recognition. Partner with Sales, Deal Desk, Legal, FP&A, and Finance to assess the accounting implications of new products, pricing structures, and complex deals. Review and approve revenue-related journal entries, reconciliations, and supporting schedules. Develop, maintain, and improve revenue accounting policies, procedures, and internal controls. Own accurate and timely billing operations, including review and validation of sales tax applied to customer invoices. Own sales tax compliance processes, including periodic reviews of nexus, taxability, and potential exposure across applicable jurisdictions. Support internal and external audits, including preparation of revenue-related schedules and documentation. Identify opportunities to streamline, automate, and scale revenue processes. Partner with Finance Systems and other stakeholders on revenue system enhancements and process improvements. Support the implementation and optimization of revenue-related

pythonsqlai
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Pendo
📍 Nc San Francisco• Full-time• Remote
1mo ago

The team + the role Pendo's Executive Business Partners are embedded directly with senior leadership, operating as trusted partners across the business. We move fast, stay close to the work, and are accountable for outcomes. As a Sr. Executive Business Partner, you own the operating rhythm for one or more of Pendo's senior executives. That includes calendar strategy, travel, meeting prep, and communications: the full infrastructure that keeps a senior leader running at pace. Beyond that, you extend your executive's capacity by anticipating what they need, making the calls they should not have to make, and keeping their organization moving without being asked. You think and operate at the intersection of execution and strategy: close enough to the work to handle it, and sharp enough to inform it. You partner across functions and serve as a trusted proxy in situations that require discretion, speed, and judgment. The best person in this seat combines executive presence with strategic instinct: they read the room, stay two steps ahead, and show up to every interaction prepared. What you own Executive operations: Own the full operating rhythm for your executive: calendar strategy, travel logistics, executive communications, and meeting prep. You make the decisions that do not require their attention so they can focus on the ones that do. Strategic preparation and briefing: Drive prep for all high-stakes touchpoints including leadership offsites, board reviews, QBRs, and cross-functional alignment sessions. You do not just pull materials together. You read them, identify the gaps, develop a point of view, and brief your executive before they walk into the room. Cross-functional coordination: Act as the connective tissue between your executive and the broader organization. You align stakeholders, track commitments, and close action items without being chased. When competing priorities create tension across teams, you help navigate the resolution. Strategic projects

REMOTEaigorust
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Peloton
📍 New York• Full-time• From $106.3K/yr
1mo ago

ABOUT THE ROLE We are seeking an analytical and detail-oriented Treasury Senior Associate to join our lean, corporate Treasury team. This is a true hybrid role designed for a professional who excels in foundational Treasury operations but possesses the quantitative skillset to support strategic capital markets, investment analysis, and interest rate and FX risk management. You will also be able to demonstrate a clear track record of driving initiatives from conception to completion. In this role, you will leverage a strong foundational skillset in capital markets, corporate investments, and financial risk modeling to drive analysis and support key initiatives across these areas. Concurrently, you will be fully integrated into payment processing, daily cash positioning, and short-term liquidity forecasting across Peloton globally. The ideal candidate wants a role where they can master core treasury mechanics while gaining immediate, hands-on exposure to high-level balance sheet strategy. You will also play a key role in driving strategic Treasury initiatives, helping us implement best-in-class technologies and processes to build a highly scalable, modern Treasury function. YOUR DAILY IMPACT AT PELOTON Assist in managing the corporate investment portfolio, ensuring compliance with investment policies while maximizing yield Support debt capital markets activities, including compliance tracking for existing facilities and analysis for future capital raises Perform quantitative analysis and modeling to identify and quantify exposures to interest rate fluctuations and foreign exchange (FX) risk Execute the daily cash positioning process to ensure optimal utilization of corporate funds across global bank accounts Process wires, ACH payments, and intercompany settlements, abiding by internal and SOX payment controls Build and maintain rolling short-term cash flow forecasts, collaborating with FP&A and accounting teams to minimize variance Manage g

redisawsgit
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Peloton
📍 New York• Full-time• From $173.5K/yr
1mo ago

ABOUT THE ROLE Peloton is seeking a Senior User Researcher with a strong foundation in hardware research to support the innovation, iteration, and optimization of our Bike, Tread, and Row products, as well as the development of future Peloton products and experiences. While hardware will be the primary focus of this role, this researcher will also bring experience in software and digital experiences - helping us understand how the physical and digital come together to shape the holistic Peloton Member journey. This Senior User Researcher will work directly with Product Managers, Industrial Designers, Mechanical Engineers, Field Testing Program Managers, Data Scientists, and Product Designers, and will report to the Director, User Research. YOUR DAILY IMPACT AT PELOTON Continually evolve our process for organizing user research and testing across multiple product teams, ensuring appropriate prioritization of projects, and crafting and managing short and long term research roadmaps and plans Collaborate with Product Managers, Industrial Designers, Engineers, and Field Testing Program Managers to identify hardware user research goals based on ambiguous problem statements, and then scope, plan, and execute research to address those goals Collaborate with Product Managers, Product designers, Data Scientists, and Engineers to scope, plan, and execute software research, as needed Partner with research operations to source participants for user testing, and handle logistics and schedules around live, in-person or remote testing Conduct user research for hardware and software, and the interaction between the two Conduct user research on design mockups, prototypes, beta versions, and finished products and features supplied by the Product teams Compile and present findings to the relevant partners in a clear and concrete way, that enables stakeholders to make strategic product decisions and design product improvements Evolve Peloton’s existing user experience resea

redisawsgit
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D
1mo ago

Datadog's integrations are the connective tissue between our platform and the technologies our customers run in the real world. As a Sr. PM on the Agent Integrations team, you will own the vision, prioritization, and execution for 100+ integrations that run directly inside the Datadog Agent from foundational infrastructure (MySQL, Kafka, Kubernetes) to the rapidly growing landscape of self-hosted AI and on-premise enterprise technologies. This is a high-impact, breadth-first role at the intersection of infrastructure observability and the frontier of AI-native workloads. At Datadog, we place value in our office culture; the relationships it builds, the creativity it brings, and the collaboration of being together. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own the Agent Integrations roadmap. Determine which new integrations to build and which existing ones to improve, balancing customer demand, business impact, and engineering capacity across a catalog of 100+ technologies. Drive the expanding AI integration surface. Lead product strategy for self-hosted AI workloads, including LLM inference frameworks (e.g., Hugging Face TGI, BentoML), AI agents, MCP servers, and model orchestration tools, so Datadog customers can monitor every layer of their AI stack. Expand on-prem and hybrid coverage. Prioritize and execute new integrations for on-prem technologies including storage systems, HPC schedulers, network devices, and legacy enterprise platforms where customers run critical workloads. Build observability for ERP systems. Define and drive Datadog's strategy for monitoring enterprise ERP platforms (SAP, Oracle EBS/Fusion, Microsoft Dynamics) covering performance, job execution health, and integration layer telemetry so enterprise customers can observe their ERP stack alongside the rest of their infrastructure. Analyze adoption and customer feedback at scale. Use data from multiple sources to

sqlpostgresqlmysql
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Job Description The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on iss

pythonartificial intelligenceai
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