Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Administration Overview As Chief of Staff, you will be the strategic right hand to leadership, ensuring priorities are clear, processes run smoothly, and communication is impactful. This role blends operational excellence with creative storytelling, requiring a unique mix of consulting rigor, organizational savvy, and executive presence. Key Responsibilities: Operational Leadership • Coordinate and support activities within the Debit, Prepaid and Sustainability Solutions organization within Consumer Products & Processing. • Manage calendars, organize town halls, and prepare materials for leadership engagements. • Drive alignment across teams and ensure timely execution of priorities. Strategic Governance • Lead the Weekly Review, collecting updates from team leaders and synthesizing progress on strategic initiatives. • Present insights and recommendations to senior stakeholders for informed decision-making. Executive Communication & Storytelling • Develop compelling storyboards and presentations that simplify complexity and inspire action. • Elevate communication standards across the team with creativity and clarity. Special Projects & Leadership Support • Partner with leadership on high-impact initiatives and cross-functional projects. • Serve as
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is seeking a highly motivated and experienced Technical Staff Member to join our Quality Engineering team in Boise, ID. Your role will be crucial in ensuring the reliability and quality of wafers shipped from our Boise manufacturing site! Summary The Product Quality and Reliability team ensures Micron delivers high-quality, reliable semiconductor solutions that meet customer expectations and business objectives. The team partners across product engineering, design, technology development, manufacturing, and reliability organizations to identify risks, solve complex technical challenges, and drive continuous improvements in product performance, yield, and customer satisfaction! Position Overview As a Senior Product Quality and Reliability Engineer, you will be a technical leader. You will drive product excellence in quality, dependability, and yield across advanced semiconductor technologies. You will lead complex technical investigations, influence product and technology decisions, and develop innovative approaches that strengthen quality systems and business outcomes. This role provides an opportunity to have broad interpersonal impact through technical leadership, multi-functional teamwork, and strategic problem-solving. Responsibilities Lead complex investigations involving yield excursions, product deviations, and quality issues, driving root cause identification, containment actions, and sustainable corrective solutions Define product quality and reliability moni
The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong
ABOUT THE ROLE We are seeking a highly organized, proactive, and detail-oriented Coordinator, International Events to join our team. In this role, you will support the planning, coordination, and physical execution of our international live events roadmap across active markets. Sitting at the intersection of event operations, member engagement, and brand execution, you will partner closely with the Senior Manager to bring high-impact global activations to life. Reporting directly to the Senior Manager, International Events, you will own essential operational workflows from building event web pages and managing ticketing platforms to tracking expenses, handling vendor logistics, and supporting on-site execution. If you thrive in a fast-paced environment, love bringing brand experiences to life, and take proactive ownership of your work, this role is for you. YOUR DAILY IMPACT AT PELOTON Assist across all phases of event planning and execution, including venue sourcing, vendor coordination, resource management, AV technicians and other suppliers Build and manage event web pages, workflows, and guest management systems (RSVP/ticketing platforms) across multiple teams Serve as the primary point of contact for member inquiries, managing event-related communication channels (pre and post event) and delivering top-tier customer service to our community Develop, update, and maintain detailed event timelines and detailed run-of-show schedules and operational documentation to ensure cross-functional alignment and on-time delivery Oversee event registration workflows and attendee record-keeping, ensuring clear communication and smooth access for VIPs, media, and general guest and members Provide hands-on, on-site support during activations - managing setup, assisting staff, overseeing guest check-in, troubleshooting live issues, and ensuring a seamless experience for members and attendees Assist in tracking line-item expenses, processing vendor invoices, and providing regular
The Regulatory Risk Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Responsible for driving customer remediation analytics to completion including execution and validation. This position will be part of the USCC Centralized Customer Remediation Team (CCRT). The objective of the USCC CCRT is to quickly assess and identify customer impacts and ensure remediation is completed promptly with the appropriate detailed documentation required by Internal Audit and the Regulators. These activities will be conducted in close partnership with the Issue Owners and Managers within U.S. Consumer Cards. Excellent communication skills are required to negotiate internally, often at a senior level. Highly developed communication and diplomacy skills are required, to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. This role is a people manager role with full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Responsibilities: Manage a team of remediation analysts and associated book of work for the team. Perform training, reviews, coaching, and mentoring of staff. Over-sees, designs, and manages client remediation population and impact analyses for USCC owned and impacted issues, including those that are Regulatory. Provide expertise and guidance related to the USCC remediation processes and policies, partners with other department leaders to define, prioritize, and execute remediation programs. Create comprehensive documentation that confo
The Regulatory Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. There are typically multiple people within the business that provide the same level of subject matter expertise. Responsible for driving customer remediation analytics to completion including execution and validation. This position will be part of the USCC Centralized Customer Remediation Team (CCRT). The objective of the USCC CCRT is to quickly assess and identify customer impacts and ensure remediation is completed promptly with the appropriate detailed documentation required by Internal Audit and the Regulators. These activities will be conducted in close partnership with the Issue Owners and Managers within U.S. Consumer Cards. Excellent communication skills are required to negotiate internally, often at a senior level. Highly developed communication and diplomacy skills are required, to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. This role is for an individual contributor. Responsibilities: Subject matter expert related to data analytics and remediation methodology. May train, mentor, and coach lower-level staff. Owns, designs, and manages client remediation population and impact analyses for USCC owned and impacted issues, including those that are Regulatory. Provide expertise and guidance related to the USCC remediation processes and policies, partners with other department leaders to define, prioritize, and execute remediation programs. Create comprehensive documentation that conforms to Internal Audit and Regulatory expectations. Provide thought leadership and effective challenge throughout the data remediation lifecycle (including root
The Regulatory Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. There are typically multiple people within the business that provide the same level of subject matter expertise. Responsible for driving customer remediation analytics to completion including execution and validation. This position will be part of the USCC Centralized Customer Remediation Team (CCRT). The objective of the USCC CCRT is to quickly assess and identify customer impacts and ensure remediation is completed promptly with the appropriate detailed documentation required by Internal Audit and the Regulators. These activities will be conducted in close partnership with the Issue Owners and Managers within U.S. Consumer Cards. Excellent communication skills are required to negotiate internally, often at a senior level. Highly developed communication and diplomacy skills are required, to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. This role is for an individual contributor. Responsibilities: Subject matter expert related to data analytics and remediation methodology. May train, mentor, and coach lower-level staff. Owns, designs, and manages client remediation population and impact analyses for USCC owned and impacted issues, including those that are Regulatory. Provide expertise and guidance related to the USCC remediation processes and policies, partners with other department leaders to define, prioritize, and execute remediation programs. Create comprehensive documentation that conforms to Internal Audit and Regulatory expectations. Provide thought leadership and effective challenge throughout the data remediation lifecycle (including root
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview The Senior Clinical Laboratory Scientist will be responsible for performing moderate and high complexity laboratory testing on patient specimens, interpreting and reporting patient results, performing quality control and quality assurance procedures, assisting Laboratory Leadership with advanced laboratory duties, and complying with all applicable local, state, and federal laboratory requirements. The Senior Clinical Laboratory Scientist will continually display excellent initiative in all aspects of their work, contribute to projects and discussions in addition to daily laboratory testing and consistently performing to high standards. Leadership is demonstrated in technical troubleshooting of laboratory instrumentation and processes as well as laboratory quality improvements, health and safety, and training of laboratory staff. Essential Duties include but are not limited to : Perform moderate and highly complex laboratory tests, procedures, and analyses according to the laboratory’s standard operating procedures with minimal supervision. Perform, review, and document laboratory quality control procedures. Identify potential problems, determine potential solutions, and take appropriate action in order to maintain a high level of quality in test processes and results. Achieve and maintain competency on laboratory tasks. Participate in research, validation, and/or implementation of new procedures and/or technologies. Mainta
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an experienced Public Policy Manager to join our Policy Team! Based in New York City, this position will manage our local NYC policy efforts. This policy expert will work directly with elected officials, policymakers, and key stakeholders. They will deal with a range of political, regulatory, and government issues that are critical to the company. Come join the exciting ride! Responsibilities: Execute Lyft’s legislative, regulatory, and political strategy. Represent Lyft in all interactions with electeds, government officials and staff Track legislation relevant to Lyft at municipal and county levels Work cross-functionally with Lyft senior management on developing public policy priorities Work closely with Lyft’s Legal, Compliance, Communications, and Marketplace teams on developing market strategy Track and respond to government inquiries and requests on policy issues Partner with policymakers from across the political spectrum in the best interests of rideshare drivers and riders Inform company stakeholders and lines of business on legislative and regulatory developments Manage external consultants to assist with key Lyft policy priorities Manage strategic relationships with external stakeholders and third party organizations based in NYC. Draft comments, talking points and memos for senior Lyft executives Identify, cultivate and manage relationships with strategic local third party and business groups, local nonprofits and community organizations leveraging Lyft’s internal programs and product offerings Develop strategic public engagement plans positioning Lyft as a “Force for Good” and reliable thought partner to city officials and third party groups in the NYC market Oversee local budget and work cross-functionally with Lyft senior m
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for an Executive Business Partner to support our four Senior Directors on the Policy Leadership team. This vital new role will manage scheduling and coordinate events, org wide initiatives, and meetings for the broader team. This role is for you if you enjoy working in an energetic environment, managing multiple competing priorities, and streamlining hectic days. The role requires someone who is incredibly organized, attentive to detail, and a true team-player able to build strong relationships. This role is expected to be based in the Washington, DC Lyft office on a hybrid schedule. Responsibilities: Proactively and strategically manage complex calendars and meeting coordination, travel, and other administrative tasks; Work closely with the Chief of Staff (CoS) to keep them informed of agendas, presentations, and decisions needed prior to meetings Prepare presentation materials and briefs for team meetings in partnership with CoS Project-manage initiatives and work streams; keeping track of progress, identifying areas for efficiencies, and ensuring timely completion of projects Manage clear communication between stakeholders, identify gaps in visibility and propose solutions Independently and proactively provide solutions to issues and escalate if necessary Stay abreast of the leaders’ priorities and major projects, serving as a resource for other stakeholders when needed Help plan offsites and team events Develop peer relationships with other Executive Business Partners in the org&a
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Enterprise Operations Workforce & Vendor Excellence team at Airbnb increases the effectiveness, utilization, quality and impact of the Homes, Hotels, Services and Experiences on Airbnb using AI and people-powered operations. Our Workforce Planning and Insights team works with both our Scaled Operations and our Revenue Operations teams to optimize our vendor footprint, plan our capacity needs, staff projects and improve the performance of our vendor teams. The work of our agents is highly variable, from Sales work, to Account Management to AI labeling, often across 5-6 languages. We typically have 30-40 projects running concurrently, with demand changing weekly, so forecasting and staffing is a complex challenge. Our team moves very quickly, staffing up and down projects in the space of days, and increasingly uses AI as a core component of our workflows, which further speeds up cycle times. The Difference You Will Make: As the Workforce Management Lead, Enterprise Ops, you will serve as the operational intelligence and capacity strategy hub for our Scaled and Revenue Operations teams. This is a high-impact, high-visibility role that sits at the intersection of workforce strategy, financial efficiency, and executive stakeholder management. You will transform complex, real-time workforce data into clear, compelling narratives that drive decisions at the most senior levels of the organization, proactively surfacing what is working, what is at risk, and where intervention is needed before problems escalate. You will own our capacity planning, staffing and
About the team Preparedness is a critical Safety Research team at OpenAI, which is focused on mitigating AI threats to global security that could scale to an extreme level of severity. Our work involves: Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems. Mitigation. Keeping misuse safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future. Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework , and partnering with other staff to achieve these targets. This is urgent, fast-paced work that has far-reaching implications for the company and for society. About the role Models are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. As we push toward AGI, cybersecurity becomes one of the most important and urgent frontiers: the same systems that can accelerate productivity can also accelerate exploitation. As a Researcher for cybersecurity risks, you will help design and implement an end-to-end mitigation stack to reduce severe cyber misuse across OpenAI’s products. This role requires strong technical depth and close cross-functional collaboration to ensure safeguards are enforceable, scalable, and effective. You’ll contribute directly to building protections that remain robust as products, model capabilities, and attacker behaviors evolve. In this role, you will: Design and implement mitigation components for model-enabled cybersecurity misuse—spanning prevention, monitoring, detection, and enforcement—under the guidance of senior technical and risk leadership. Integrate safeguards across product surfaces in partnership with product and engineering teams, helping ensure protections are consistent, low-latency, and scale with usage and new model capabilities. Evaluate technical trade-offs within the cybersecurity risk domain (coverage, latency, model util
Job Summary: We are seeking an experienced and highly analytical professional to join our Internal Audit team. This role is critical in providing independent assurance, enhancing the control environment, and leveraging data analytics to identify anomalies, control gaps, and potential fraud risks. The ideal candidate will have a strong background in internal audit, forensic investigations, and data analytics with extensive exposure to fintech or large service-based organizations. Key Responsibilities: Lead and execute risk-based internal audits, including operational, financial, and compliance reviews. Design and implement data analytics frameworks and continuous auditing techniques to enhance audit efficiency and coverage. Conduct forensic reviews and investigations into suspected fraud, misconduct, or control failures. Collaborate with cross-functional teams to understand key business processes and identify risks and controls. Develop automated dashboards and data-driven tools to monitor key risk indicators and red flags. Report audit findings to senior management and stakeholders with actionable recommendations. Oversee documentation of working papers, audit procedures, and evidence in line with professional standards. Mentor junior audit staff and build analytics capability within the team. Liaise with external auditors, regulators (as needed) on investigations or audits. Monitor regulatory and industry developments to ensure audit approaches are up to date. Required Qualifications ; Skills: Chartered Accountant (CA), Certified Internal Auditor (CIA), or Certified Fraud Examiner (CFE) preferred. 2–7 years of relevant experience in internal audit, forensic investigations, or risk advisory in a fintech, BFSI, or large service industry setup. Strong command of data analytics tools (e.g., SQL, ACL, IDEA, Power BI, Python, R). Proficient in audit management systems and GRC platforms. Exceptional analytical, investigative, and report-w
Sigma has surpassed $200M in overall revenue and is scaling rapidly. We're looking for a Revenue Operations Manager to sit at the centre of a ~$40M ARR business within Sigma that is doubling year on year. You will work directly alongside our Area VP of Sales - embedded in the business, not observing it from the outside. This is a role built on trust, proximity, and the ability to shape decisions before they get made. Think less ops coordinator, more trusted advisor with a bias for action and a sharp analytical mind. Someone who has outgrown execution and wants to shape strategy. Someone who gets uncomfortable when they are the last to see a problem coming. Someone who would rather design the system than run the report. What you will own The operating rhythm of a high-growth sales organisation - QBRs, planning cycles, leadership offsites, and the cadences that keep a fast-moving team aligned. Annual planning, built from the ground up with sales leadership rather than handed down from on high. You will own the process, the timeline, and the room. Strategic diagnostics - surfacing the leading indicators, structural risks, and pipeline dynamics that tell us where we are headed before the quarter tells us itself. AI-native workflows that eliminate grunt work and free up our talent bench to spend time on decisions, not dashboards. A direct line to senior leadership within the company, with the credibility to challenge as well as advise. You will be expected to have a view, and to defend it. What we are looking for Around a decade of experience in Sales Strategy, Revenue Operations, or a Chief of Staff function inside a high-growth B2B SaaS business. Deep familiarity with the operational workings of a high-performance GTM engine - pipeline hygiene, territory management, coverage models, operating rhythms, and annual planning. Strong written and verbal communication skills. The ability to take a complex situation, translate it for the right audience, and land
Sigma has surpassed $200M in overall revenue and is scaling rapidly. We're looking for a Revenue Operations Manager to sit at the centre of a ~$40M ARR business within Sigma that is doubling year on year. You will work directly alongside our Area VP of Sales - embedded in the business, not observing it from the outside. This is a role built on trust, proximity, and the ability to shape decisions before they get made. Think less ops coordinator, more trusted advisor with a bias for action and a sharp analytical mind. Someone who has outgrown execution and wants to shape strategy. Someone who gets uncomfortable when they are the last to see a problem coming. Someone who would rather design the system than run the report. What you will own The operating rhythm of a high-growth sales organisation - QBRs, planning cycles, leadership offsites, and the cadences that keep a fast-moving team aligned. Annual planning, built from the ground up with sales leadership rather than handed down from on high. You will own the process, the timeline, and the room. Strategic diagnostics - surfacing the leading indicators, structural risks, and pipeline dynamics that tell us where we are headed before the quarter tells us itself. AI-native workflows that eliminate grunt work and free up our talent bench to spend time on decisions, not dashboards. A direct line to senior leadership within the company, with the credibility to challenge as well as advise. You will be expected to have a view, and to defend it. What we are looking for Around a decade of experience in Sales Strategy, Revenue Operations, or a Chief of Staff function inside a high-growth B2B SaaS business. Deep familiarity with the operational workings of a high-performance GTM engine - pipeline hygiene, territory management, coverage models, operating rhythms, and annual planning. Strong written and verbal communication skills. The ability to take a complex situation, translate it for the right audience, and land
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