The Senior RMA Customer Experience Manager will work with the key customer account team leads to ensure customers have timely case updates. The position has to decide on fulfilment priority based on Service Level Agreements and track regional buffer stock. The manager needs to work with account leads to track the impact of open RMAs on customer datacenter capacity, so as to make allocation decisions. What you’ll be doing: Customer Satisfaction: Manage RMA cases and lead all aspects of replacement part fulfillment to clear the open RMA backlog per Service Level Agreements. Work with account teams to prioritize backlog in case of supply constraints. Case Management: Attend customers meeting, provide accurate and up-to-date information on case status, track of customer feedback and develop strategies to improve the overall customer experience. Metrics and Improvement: Generate case management metrics and analyze data to identify process improvement opportunities. Publish weekly status updates on open RMAs – supply commits, ready for pickup, shortage alerts. Collaboration: Work closely with quality and manufacturing teams to effectively communicate RMA updates and statuses to customer account teams. Facilitate seamless information flow between teams to provide exceptional customer support. Uptime and Buffer Stock: Track key customer installations uptime and work with planning team to maintain buffer stock near customer sites to proactively address potential supply shortages. Supply Allocation: Collaborate with production and repair factory planners to map out supply allocations for the open RMA backlog. Optimize resource allocation for timely resolution. Serve as Lead: Trainer and support for other case managers on program, process, customer interface and working internally as new programs develop for NPI and implemented into our global customer service team. What we need to see:
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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking an experienced program manager to lead a high-visibility strategic initiative spanning across the tech ecosystem. Reporting to the Head of Business Operations, India, you will establish and run these programs to deliver local value and global visibility. WHAT YOU'LL DO 1. Build and scale the Everpure’s first Startup Engagement Initiative: Operationalize the initiative by collaborating across VCs and startup incubators Imagine and develop offerings to accelerate growth and adoption and innovate avenues for co-development Collaborate with Everpure’s Corporate VC team to identify partnership, investment, or acquisition opportunities. Lead founder relations, launch events, community programming, and all PR/comms related to these initiatives. 2. Run Customer Collaboration hub Operationalize a platform for global customer connects with Everpure’s product organization Own the engagement, including in-person forums, virtual progress check-ins, platform-topic sessions, roundtables, and targeted use-case deep dives. Drive for high quality results by coordinating structured pre-work with account teams and internal stakeholders to tailor agendas to customer priorities and business context. Manage membership commitments, renewal reviews, program-health reporting, privacy and transcription consent, and other operating controls. WHAT YOU BRING You are a highly self motivated individual with excep
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. The team: The Visibility team owns the end-to-end mapping and tracking of physical goods across global logistics. We solve complex supply chain workflows at the system root-cause level using data, product intuition, and highly structured logic. Our team is responsible for defining the client-facing tracking experience based on real physical e
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Modernize how Everpure plans and delivers global marketing campaigns as we transform from static programs to dynamic, personalized buyer experiences. You will own the end-to-end campaign operations lifecycle—from request intake to production and launch—designing a fast, scalable execution engine. Sitting at the intersection of process design and MarTech, you will partner closely with Campaign Operations, Journey Orchestration, and regional marketing leaders across Americas, EMEA, and APJ. By applying workflow automation and AI to eliminate operational friction, you will dramatically accelerate time-to-market and empower global teams to deliver high-impact results. WHAT YOU'LL DO Optimize End-to-End Campaign Delivery: Own and streamline the full execution lifecycle—from intake and prioritization to build, QA, and launch—establishing clear service level agreements (SLAs) and cross-regional routing that increase marketing campaign velocity. Build High-Impact Intake & Governance Systems: Design structured, automated request workflows that capture required metadata upfront, minimize marketer effort, and govern reusable program templates and build standards across execution tools (Asana, Marketo, Splash). Drive Enablement & Continuous Improvement: Partner with Marketing Operations enablement to roll out global process updates, maintain documentation, and deliver training programs that expand marketer self-servic
Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc
Senior Software Engineer – PeopleSoft SCM We are looking for a Senior Software Engineer with 10+ years of hands-on experience in PeopleSoft SCM development, customization, integration, and production support. Key Responsibilities & Skills Develop, customize, and support PeopleSoft SCM applications. Strong experience with PeopleTools, PeopleCode, Application Designer, Application Engine, SQR, SQL/PLSQL . Hands-on experience with Component Interface, Integration Broker, Application Packages, REST/SOAP Web Services . Experience in production support, debugging, troubleshooting, and performance tuning . Experience with Oracle and SQL Server , including complex SQL queries. Experience with Linux/Unix environments. Knowledge of PeopleSoft PUM, patches, code migration, version control, and security . Ability to interact with end users/customers and translate business requirements into technical solutions. Strong verbal and written communication skills. Candidates without PUM experience should be willing to learn. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively.
Job Title: Senior Supplier Quality Engineer Department: Quality Location: Austin, TX (with travel to supplier sites domestically and internationally) Reports To: Senior Director of Quality FLSA Status: Exempt Travel Required: Up to 40% (supplier audits& development visits) INFINITUM ELECTRIC Senior Supplier Quality Engineer Job Description POSITION OVERVIEW COMPANY OVERVIEW Infinitum Electric is a technology company pioneering the next generation of axial flux electric motors — lighter, more efficient, and more sustainable than conventional motor designs. Our supply chain spans contract manufacturers, magnet suppliers, PCB manufacturers, and precision machining partners across the US, Mexico, and Asia. As we scale rapidly in revenue, the quality of our supply base is directly linked to our ability to deliver reliable, world-class products to our customers. POSITION SUMMARY The Senior Supplier Quality Engineer is responsible for developing, managing, and continuously improving the quality performance of Infinitum's supplier base — with particular focus on critical and high-risk suppliers. This role leads supplier qualification, audit programs, incoming quality controls, supplier corrective action management, and collaborative supplier development activities. The Senior SQE acts as both a quality gate and a lean development partner for Infinitum's supply chain — ensuring that supplier capability grows in step with Infinitum's product quality demands. KEY RESPONSIBILITIES Supplier Quality Management & Performance Own the quality performance of assigned suppliers — tracking incoming defect rate (PPM), on-time delivery, corrective action closure rate, and audit findings across a defined supplier portfolio Maintain supplier scorecards and lead periodic supplier quality review meetings — driving accountability and continuous improvement in supplier performance Establish and enforce incoming inspection plans, acceptance criteria, and control plans for
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Drive exceptional client growth and empower global trade as a Senior Sales Manager at Flexport. The opportunity: The Sales team at Flexport is at the forefront of redefining global trade, empowering our clients to navigate complex supply chains with ease. As a Senior Sales Manager, you will lead and mentor a high-performing team of Account Executives who are dedicated to maximizing growth within our existing client base. You'll partner closely with net new sales, operations, and product teams to develop and execute strategies that deepen client relationships and unlock significant value. This is an opportunity to directly impact Flexport's mission by fostering client success and expanding our footprint in critical markets, tackling challenges in a fast-paced, collaborative environment. You will: Lead, coach, and develop a team of high-performing Account Executives focused on growing existing client relationships. Develop and execute strategic account growth plans, identifying and capitalizing on opportunities to expand Flexport's services within key client portfolios. Partner cross-functionally with Account Management, Operations, and Product teams to ensure seamle
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity This role reports to the Manager, Trucking & Warehouse (based in Ho Chi Minh City) and is a senior, high-autonomy position: you are expected to be the go-to person in Hanoi, capable of resolving day-to-day issues independently, and proactively improving how the team works Daily Operations & Execution Coordinate domestic trucking bookings: trucking only, or trucking attached to ocean and air shipments across Vietnam, including EXW pickups, port runs, and cross-dock moves. Fulfill ad-hoc trucking, CFS, and storage service requests from internal teams and clients. Track shipment and warehouse milestones, ensuring Flexport systems are updated accurately and KPIs are met. Act as the first point of contact for on-site issues in Hanoi, resolving delays, exceptions, and service issues directly with vendors and warehouse operators before escalating. Warehouse & CFS Operations Liaise with CFS/warehouse vendors to ensure service quality, safety compliance, and cost efficiency. Identify operational bottlenecks in warehouse workflows and recommend practical improvements. Vendor Management Maintain and grow relationships with domestic trucking,
At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the Role Anyscale's product security needs are growing as we ship to larger and more demanding customers. We're looking for a Senior Product Security Engineer to own our secure software development lifecycle and to be engineering's partner on building security into the product. Reporting to the Head of Security, you will work in close partnership with engineering. This is a senior, high-ownership role. You will own and operate a scalable SSDL, partner with engineering on security features and secure design, review the security of existing systems and new initiatives, and own how we find, track, drive to resolution and report on vulnerabilities in what we ship. This role is based in India. In your first year, success looks like an SSDL that scales with engineering rather than gating it, security review embedded in how new initiatives ship, and accurate, on-demand vulnerability reporting backed by a working path to resolution. What You'll Do Own and operate a scalable secure software development lifecycle: threat modeling, security requirements, secure design practices, and scanning that engineering can readily adopt. Partner with engineering on security features and secure-by-design architecture, from early design through i
NVIDIA has an outstanding opportunity for a Materials Planning Management to join our Procurement Management team in Yokneam, IL. This role offers an exceptional chance to be at the forefront of transforming our supply chain into a digitally optimized operation. You will drive cross-functional initiatives that improve execution and strengthen coordination across the materials supply chain What You Will Be Doing: Own the end-to-end supply chain and procurement readiness for the NPI phase, ensuring a smooth transition from NPI to full-scale Mass Production (MP). Ensure material readiness to support program achievements, including production ramp-up, and full-scale manufacturing. Proactively identify and resolve supply constraints, lead-time risks, and BOM gaps that could jeopardize a successful MP ramp. Lead cross-functional readiness reviews, driving alignment between Engineering, Operations, CM, and procurement stakeholders. Monitor and track Single-source parts, proactively identifying supply chain risks and escalating the need for dual/multi-manufacturer strategies to ensure supply continuity. Collaborate cross-functionally with Planning and Business Units to drive demand analysis across NPI and high-volume production portfolios Drive innovation in supply chain analytics by deploying BI and AI solutions to improve CM reporting accuracy, strengthen supply–demand alignment, and enable predictive, insight-based decision-making What We Need To See: B.Sc. in Industrial Engineering , related field or equivalent experience Minimum of 5+ overall years of experience in materials management, procurement, or supply chain management within a semiconductor OEM environment. Strong understanding of supply chain processes, NPI cycles, and material planning systems. Strong technical knowledge of semiconductor materials and contract manu
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. The team: The Commerce team owns the end-to-end quality, automation, and profitability of Flexport’s commerce domain. We build intelligent agents to automate critical commerce workflows, including quoting, billing, and invoicing, while driving cost intelligence across every shipment process gate to optimize profitability. Additionally, our te
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health has a powerful purpose – “Bringing our heart to every moment of your health.” To enable this purpose, we have several initiatives, existing and new, that are re-inventing pharmacy and enabling better health outcomes. In the Merchandising Organization, we support our company’s purpose and our Pharmacy and Consumer Wellness vision to be America’s most trusted health, wellness, and pharmacy care partner, delivering differentiated omnichannel experiences and meeting consumers where they are. As the Associate Manager of Category Promo & Coupon Planning & Execution, you will use your interpersonal skills to build strong relationships with partners to influence and execute strategies that positively impact the company. As an Associate Manager you will partner with your leader to execute and report on the promotional strategies for our divisional merchandising teams, partnering closely with other leaders in Category Promo & Coupon Planning & Execution and Promotion Optimization. You will impact our business in the following ways: Support your leader in participating in the building and execution of category-level bi-weekly promotional plans deliver on event criteria, themes/claims, or strategically pre-defined category promo KPIs, as established based on the impact promotion has
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE You will be the pivotal, end-to-end owner driving the product lifecycle for our cutting-edge data center storage solutions. Your mission is to translate product vision into Mass Production (MP) reality, managing all aspects of the hardware (Mechanical and Electrical Engineering) and the full software stack (firmware, OS). This highly visible role requires you to orchestrate global, cross-functional engineering, manufacturing, and supply chain teams while leading executive-level phase gate reviews to ensure our products deliver optimal performance and compliance, on time and on budget. WHAT YOU'LL DO End-to-End Release Ownership: Own the overall release plan, including scope, milestones, and dependencies. You’ll be the primary point of contact for release lines across Product, Engineering, QA, and Security. Strategic Program Leadership: Manage multiple concurrent workstreams involving cross-functional stakeholders. You will own the "big picture," ensuring that high-level technical architecture aligns with execution. Release Integrity: Own release branch health metrics. You’ll lead bug scrubs, triage critical issues, and define the criteria for merging new payloads (leveraging your experience with Git-based workflows). Operational Excellence: Drive the Product Lifecycle (PLC) phase exit reviews (Phases 0–3). You will define exit criteria, ensure they are met, and formally drive approvals. Risk & Conflict Resolut
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is seeking a highly motivated and strategic Pre-Sales Systems Engineer (SE) to join our team in Austria. This role is not simply about selling storage in the cloud or on premise; it's about partnering with critical government entities and Enterprise clients to design, architect, and deploy the secure, simplified, and sustainable data foundation required to support Everpure's continued rapid growth in the region. There's no better way to do that than with Everpure's Enterprise Data Cloud. WHAT YOU'LL DO Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business Passionately bring to light the advantages of an Everpure solution Refine sales strategy and tactics, taking command of technical responsibilities Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces Take control of evaluations, benchmarks and system configurations Build and deliver techni
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