Senior System Software Manager Jobs

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We are looking for an experienced and ambitious Senior Sales Manager to lead our Continental Europe sales organisation. This is a critical leadership role responsible for driving revenue growth, developing high-performing sales talent, and executing our go-to-market strategy across key European markets. You will lead a team of Account Executives focused on acquiring and expanding relationships with mid-market and enterprise customers. The ideal candidate combines strong commercial leadership with operational excellence, coaching capability, and a passion for building winning sales cultures in fast-paced SaaS environments. What will I be doing? Lead, coach, and develop a team of Account Executives across Continental Europe Drive consistent pipeline generation, forecast accuracy, and revenue performance Support reps through complex commercial negotiations and multi-stakeholder sales cycles Build a culture of accountability, performance, and continuous

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Partners & Global Alliance team The Partners & Global Alliances team is part of Okta’s Revenue Organization. We manage the largest and most complex relationships from Cloud Marketplaces, Resellers, Distributors and Global/Systems Integrators with a laser focus on driving sales and deployments of Okta’s software that deliver speed-to value for our customers. The Senior Strategic Alliance Manager, Indian GSIs opportunity As the Sr. Strategic Alliance Manager - Indian SIs you will play a critical role in building and expanding our relationships with large Indian Global System Integrators (GSIs). This is a strategic position that requires a blend of leadership, technical acumen and business insight. What you’ll be doing Develop and implement partnership strategies with a named group of Indian GSIs to grow their Okta practice Work closely with regional sales leaders globally to drive initiatives and foster collaborative relationships Own the annual partnership planning process, including joint investments, target customers, pipeline and execution plans Establish a regular rhythm of business and executive interlocks to ensure alignment and mutual success Identify and outline key areas of opportunity and growth within the partnership framework Begin as an individual contributor with a focus on building the foundation for these strategic alliances, and be able to quickly scale to manage a team, providing leadership and understanding th

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Customer Agent is the next major evolution of Fin. We’re building toward a single AI agent that works across the full customer lifecycle, from support to sales to ecommerce, and eventually success. This role sits within a newer and fast-growing part of the organisation. The group is focused on expanding Fin beyond customer service into broader customer-facing jobs, building the product capabilities that allow one agent to work across multiple roles with shared context. The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed. What will you do? You’ll own strategically significant work streams end-to-end. Be accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle. Manage from the front line: deeply understanding the product, the c

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the Team GitLab's APJ Ecosystem team builds and scales the partner (channel, alliance, and hyperscaler) motion across the region. Japan is a strategic market for GitLab, and this hire is central to strengthening our partner ecosystem there — deepening a smaller number of high-value partnerships rather than spreading thin across many transactional ones. About the Role The Ecosystem Sales Manager (ESM), Japan is a senior, market-facing role responsible for building and scaling GitLab's partner business in Japan across the full breadth of the ecosystem: hyperscalers, large Japan-centric system integrators (SIs), and born-in-th

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin.ai is building the AI agent that resolves customer support conversations autonomously — and our partner ecosystem is central to how we scale adoption in the EMEA market. As a Senior Partner Manager for EMEA, you'll own our partner relationships across a defined set of priority markets, working closely with our direct sales team to drive revenue through systems integrators, value added resellers, and local implementation partners. This is a builder role for someone who thrives in a dynamic, high-growth environment. You'll be the architect of Fin.ai's EMEA partner motion — standing up programs, forging relationships, and converting partner activity into measurable pipeline for AI-driven customer support deployments. You'll operate across multiple partner types simultaneously and serve as the connective tissue between our ecosystem and our sales team. The ideal candidate brings a hunter's instinct to partnerships: proactive, commercially sharp, and energised by th

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Intercom's Customer Success organization is scaling to meet the demands of a growing book of business and an increasingly complex customer landscape. We're seeking a Senior Customer Success Enablement Manager based in San Francisco to serve as a strategic business partner to our Customer Success leadership team. This role blends execution and strategic advisory. You'll build and ship enablement programs end-to-end, and you'll partner with senior leaders to shape direction, drive decisions, and bring a clear point of view to every stakeholder conversation. The right person identifies the gap, recommends the path forward, and moves the work. You'll be on a team of two, directly supporting the full Customer Success organization across Scale, High-touch, and Enterprise. What will I be doing? Reporting to the Senior Manager Enablement, you will co-lead Customer Success enablement efforts and support global program launches. You will: Partner directly with Customer

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Customer Agent is the next major evolution of Fin. We’re building toward a single AI agent that works across the full customer lifecycle, from support to sales to ecommerce, and eventually success. This role sits within a newer and fast-growing part of the organisation. The group is focused on expanding Fin beyond customer service into broader customer-facing jobs, building the product capabilities that allow one agent to work across multiple roles with shared context. The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed. What will you do? You’ll own strategically significant work streams end-to-end. Be accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle. Manage from the front line: deeply understanding the product, the c

1KOMMA5° At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it? We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow . Become a part of our mission and learn more about our Product & Tech team! Deine Position We are looking for a Senior Software Engineer - Energy Markets to drive the technical direction of our Energy Markets workstream, with the potential to grow into a lead role. Key responsibilities include: Build and optimize backend services for VPP operations and energy market integrations Design systems at the intersection of backend and data processing pipelines Drive technical decisions and guide fellow engineers on architectural choices Navigate between data engineering, backend engineering, and energy market domains Collaborate with product managers, data engineers, and data scientists across team boundaries Dein Profil The successful candidate will have: Proven experience developing scalable backend solutions with TypeScript Data engineering fundamentals — designing systems bridging backend and data processing Hands-on experience with energy service interfaces (smart meters, optimization, load balancing) Strong knowledge of architectural pat

1KOMMA5° At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it? We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow . Learn more about our Product & Tech team! Deine Position As a member of the B2C domain, you will build a virtual power plant leveraging our energy manager "Heartbeat", and continuously ship innovative energy market solutions to our customers. You will be responsible for developing scalable, robust backend services that enable seamless integration of our energy management solutions with various energy markets. Key responsibilities include: Work collaboratively with product managers, data engineers, and data scientists to understand problems, support discoveries, and create solutions our customers love Build and optimize backend services for VPP operations and energy market integrations Design and implement APIs and abstraction layers for seamless communication between different components of our energy market integration solutions Optimize backend services for scalability and support for a large number of connected users Create, implement, evaluate, and deploy software solutions to solve complex problems in a simplified way Foster a cul

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana The Engineering team is responsible for building out the platforms, API’s, services, workflows, and logical architectures for bringing this vision to life. We are creating a platform fundamentally driven by AI, which scales to a massive trove of data, and a diverse customer base; it is a complex system that will stretch engineering in many directions. You’ll work closely with our Data Scientists on projects to analyze and observe world-scale datasets, write code that can scale to produce never-before-seen insights, and construct APIs to deliver our product vision. Your Responsibilities Ingest product requirements, define technical requirements, and design practical, iterative technology designs that achieve our product and technical goals. Work with your product manager to develop implementation plans against our technical product roadmaps. Personally maintain, develop, and deploy our customer facing workflows to create and support our overall product architecture. Analyze and propose technical solutions to invent, enable, and enhance our product offerings. Be responsible for automating, testing, and deploying your own and your team’s work. Review the code and technical designs authored by your team members, and hold a high bar for quality. Mentor developers and help them level up their skills. Be responsible for the technical excellence of day-to-day work of a team of engineers and ensure that the team’s deliverables are maturing along the defined roadmap. Drive technical decision-making and problem-solving across the team, ensuring solutions are efficient, scalable, and maintainable. Identify technical and operational gaps for the team and create plans and work items to address them. Serve as the domain expert for a portion of th

About the Team Come help us build the world's most reliable on-demand, logistics engine for delivery! We're bringing on experienced engineers to help us further our 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers. About the Role The Data User Platform and Programs team works at the intersection of data infrastructure, reliability, governance, developer tooling and AI systems, supporting thousands of internal data users including engineers, analysts, data scientists and business stakeholders. This role is part of a founding engineering team in India, offering high ownership, strong growth opportunities, and direct influence over the platform’s long-term architecture. You will work on systems such as: Platform foundations for reliability, observability, cost-efficiency and compliance A unified data discovery and catalog experience AI-powered assistants and workflows for analytics and operations You will collaborate closely with product managers, data engineers, and analytics teams to deliver solutions that reduce friction and increase trust across the data ecosystem. You’re excited about this opportunity because you will… Improve scalability, performance, and reliability of data platform services through strong engineering practices Build and operate data discovery and metadata platforms that help users find the right datasets, dashboards, and metrics quickly and confidently Develop AI-enabled services and workflows, including self-serve tooling for creating, evaluating, and improving AI assistants Add observability, monitoring, and operational tooling to maintain platform SLAs and reduce incident response time Drive cost-efficient data platform design by identifying underutilized, redundant, or idle datasets, services, and compute resources Embed cost awareness into the data lifecycle , including: Designing systems that encourage reuse over duplication Instrumenting usage and cost signals in

P-160 Who We Are Our GenAI observability and quality product provides advanced monitoring and insights for GenAI systems, giving customers real-time visibility into their system's performance, along with a suite of tools to improve the quality of the GenAI systems. With features like real-time alerts, detailed logging, and anomaly detection, customers can quickly identify and fix issues that affect the quality of their GenAI systems. This is a great opportunity to use next-gen tools for continuous monitoring, testing, and feedback, while applying cutting-edge technologies like AutoML/AutoRag, LLM fine-tuning, Prompt Optimization and Automation to improve the performance and quality of GenAI systems. We are looking for a passionate and experienced Senior Full-Stack Software Engineer to join our dynamic team. This role will offer you the opportunity to contribute to both the front-end and back-end development of our product, while also allowing you to bring your strong product sense and UI/UX design expertise to life. The ideal candidate will have a solid track record in full-stack development, with the ability to design and implement intuitive and engaging user interfaces, as well as architect scalable and efficient backend systems. What You’ll Do Full-Stack Development : Design, develop, and maintain both front-end and back-end components of our web applications. UI/UX Design : Collaborate with design teams to create visually appealing, user-friendly, and accessible UI/UX. You’ll ensure the product provides a seamless experience from end to end. Backend API Development : Architect, design, and implement RESTful APIs and microservices to support the application. Collaboration & Mentorship : Work closely with cross-functional teams including product managers, designers, and other engineers. Mentor junior developers and share knowledge of best practices in both UI/UX and back-end development. Product Sense : Contribute to product strategy by offering insights

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be the Product Manager for the Messenger, Fin’s most important channel Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact. Evaluate impact through quantitative

About the Team The Spark Platform team owns and operates DoorDash's Apache Spark ecosystem — the execution runtime, remote shuffle service, cluster scheduler, and reliability tooling that powers the company's data, analytics, and ML workloads. We run Spark across the company at significant scale and continue to expand the workloads, capabilities, and consumer base we serve. Orchestrating and operating thousands of Spark cluster deployments is a complex distributed system problem which the team invests heavily in runtime optimization, systems architecture, multi-tenant scheduling, and end-user tooling. About the Role As a Senior Software Engineer on Spark Platform, you will set the technical direction for our in-house Spark deployment and shape the architecture that will run DoorDash's data, analytics, and ML compute for the next five years and beyond. You will own the deep, cross-cutting problems that span the runtime, the shuffle service, the scheduler, and the overall service reliability — making the architectural calls that compound across the platform's lifetime. You will partner with the Engineering Manager on technical roadmap, hiring, and team shape, and act as the senior technical voice in cross-team partnerships with Data Engineering, ML Platform, and product engineering teams that depend on the platform. You must be located in San Francisco, Sunnyvale, Seattle, or New York City for this hybrid position. You will report into the Engineering Manager on our Spark Platform team. You're excited about this opportunity because you will… Set the multi-year technical direction for an in-house Spark-on-Kubernetes platform — runtime, shuffle, scheduler, reliability — and make the architectural calls that compound for years. Own the deepest distributed-systems problems on the team: shuffle architecture, multi-tenant scheduling, runtime performance, and the failure modes that only show up at scale. Partner with the Engineering Manager on technical roadmap, hiring, inte

About the Role We’re looking for Senior Backend Engineers to work on both Product and Product Platform based teams. Product focused Engineers work at the intersection of product and infrastructure to solve key business problems with elegant technical solutions. You'll operate our backend services and architecture that support all product functionality and will be challenged to consider the big picture -- collaborating cross-functionally, as well as evaluating and executing on trade-offs to maximize business impact for the company. We expect Senior Engineers to be able to own projects end-to-end and mentor their junior and mid level peers. This role is hybrid with some in-office time expected and will report to an Engineering Manager. You're excited about this opportunity because you will... Develop, release and run large-scale web applications Develop and define the backend architecture and tech stack for a product area Improve performance, reliability, scalability and security for our backend systems Be involved in transitioning our monolithic codebase to a microservice-based architecture Completely disrupt logistics by tackling bleeding-edge, technical problems We're excited about you because you have... B.S., M.S., or PhD. in Computer Science or equivalent 5+ years of industry experience Prior experience working with backend tech stacks Proficiency in using AI coding tools (e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software Ability to analyze and improve efficiency, scalability, and stability of various system resources Experience with service oriented architecture, writing REST API’s, unit testing, and architectural design Understanding of modern web stacks and architecture (HTTP, REST) Experience with SQL and NoSQL databases and other technologies (e.g. Postgres, Redis, Elasticsearch, RabbitMQ) About DoorDash At DoorDash, our mission to empower loca