Senior Technical Adoption Specialist Jobs

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW Fanatics Commerce operates one of the most expansive fan engagement platforms in sports, powering CRM across 100+ million fans and 900+ e-commerce properties for the NFL, NBA, MLB, NHL, and hundreds of teams and colleges. The Senior CRM Developer works embedded within an agile, marketing-led CRM team, owning the end-to-end execution of triggered journeys, personalized content, and the data integrations that power them — built on Adobe Journey Optimizer and Adobe Experience Platform, connected to a custom in-house commerce platform. The Senior CRM Developer delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Partner with marketers, analysts, and technical leads to challenge assumptions and align on the right solution design before building begins, ensuring cross-functional clarity and shared ownership of outcomes. • Document journey logic, templates, and data configurations so teammates can extend and maintain your work, raising the capability of the broader CRM t

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview As the Okta Research & Design (ORD) Jira Owner & Administrator , nested within the Technical Program Management (TPM) organization, you will define and execute the strategy for how ORD plans, tracks, and reports on engineering work within the full toolchain of Atlassian Jira, Jira Advanced Roadmaps (Plans), Confluence, Rovo, and AI integrations. In this role, you act as a critical bridge between product & technical leadership, agile teams, and cross-functional business units — translating methodology, best practices, and process frameworks into practical workflow improvements that accelerate delivery and reduce manual overhead for a 1,000+ person engineering, product, and design organization. By optimizing tooling configurations, automating reporting, and eliminating fragmented management processes, you will directly accelerate ORD’s developer velocity and strengthen operational efficiency. Core Responsibilities 1. Platform Ownership & Strategic Tooling Direction Strategic Vision: Define, implement, govern an AI-led strategy for utilizing Jira for product planning, tracking, and reporting tooling that supports end-to-end portfolio tracking from high-level corporate objectives down to sprint-level stories. E2E Ecosystem Management: Complete ORD ownership of the toolchain (Jira, Jira advanced Roadmaps, AI integrations, Confluence), overseeing architecture, schema updates, workflow management, screen/notification schemes, cu

Zoox’s Advanced Hardware Engineering team is in charge of delivering all the autonomous hardware, infotainment electronic control units and electrical components that go into Zoox’s future fleet of self-driving vehicles. At the heart of our hardware architecture is the Primary Compute Unit (PCU) - the compute system that runs the AI stack that enables the vehicle to drive autonomously. We are looking for a seasoned technical program manager own the PCU program end-to-end, including the integrated program schedule. In this role, you will work cross-functionally with our vehicle engineering, systems engineering, software, safety, supply chain, quality, manufacturing and integration teams to achieve our strategic objectives and tactical milestones. You will develop project schedules with numerous dependencies, map program milestones to company milestones, flag and mitigate risks, estimate and maintain budgets, identify solutions to complex problems, navigate ambiguity, all the while holding teams accountable and clearly communicating expectations and ongoing progress. As with any startup, we move fast here at Zoox, and many candidates will be asked from time to time to wear many hats. We would love to hear from you if you are up for solving very challenging problems across numerous cross-functional teams, delivering milestones with numerous dependencies, and scaling your impact by developing and adopting structured ways of working. Additionally, if you are an expert at herding cats and influencing without formal authority, then this role was made for you! In this role, you will: Drive the PCU program forward with thought and energetic leadership, including supporting architecture alignment, hardware development, validation, integration, cross-functional alignment and company-wide communication. This will be done in close partnership with the technical lead and other core team members across multiple departments. Work with department le

Zoox is seeking a Senior / Staff Technical Program Manager, Change Governance to own the end-to-end orchestration of product changes as they move from tentative engineering approval through cross-functional review to implementation on the production line. This role sits at the center of a multidisciplinary process, ensuring every change is tracked, properly vetted, and executed with full governance and traceability at each stage. In this job, you will Serve as the single point of accountability for governance of a change from tentative Engineering approval through multidisciplinary alignment across Engineering, Manufacturing, Quality, Purchasing, Supply Chain, and Logistics to production-line implementation. Assess and manage how a change cascades through multi-tier supply chain dependencies, coordinating supplier qualification and launch-readiness requirements as needed Partner with production-line teams at Zoox and relevant change management functions at suppliers to plan and confirm implementation readiness: timing, resourcing, build sequencing, documentation, and training. Maintain accurate, audit-ready records of change status, approvals, and decisions in relevant change management, ERP, and PLM systems. Build and maintain reporting and dashboards on change pipeline health, using scripts (e.g., Python, Apps Script, VBA) or AI tools to automate recurring data retrieval and reporting across Excel, Google Sheets, and Jira. Own and continuously improve the governance framework and checklist — required approvals, documentation, and gate criteria — partnering with IT/business systems teams to implement process and tooling improvements. Qualifications Bachelor's degree in Mechanical, Electrical, Industrial, Manufacturing Engineering, or a closely related engineering discipline <l

At Asana, security is foundational to our mission of helping teams work together effortlessly. Our Security organization protects Asana’s employees, users, and customers by proactively addressing threats, enabling secure product development, and embedding security into the fabric of how we operate. We partner closely with Engineering, Product, IT, Legal, and Compliance to build and maintain trust at scale. As a Security Technical Program Manager, you'll be the connective tissue across the entire Security organization, driving the strategy, programs, and operational rhythms that make the team highly effective and externally visible. This is a high-impact, high-autonomy role. You'll define how Security as a function operates: how it plans, how it measures itself, how it communicates progress, and how it executes on its biggest bets. You won't just run programs, you'll shape the operating model that makes all programs run better. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Lead high-impact, cross-functional special projects that span organizational boundaries, from standing up new security capabilities and maturity programs to company-wide strategic initiatives Own the Security organization's annual and quarterly planning cycles, translating multi-year security strategy into a prioritized, executable roadmap Drive the prioritization and communication of security asks across stakeholders, building a unified framework that influences how partner teams plan and prioritize security work Define and own the Security team's KPI framework, covering risk posture, program health, and strategic goal

Zoox has embarked on a highly ambitious journey to develop a full-stack autonomous mobility solution for our cities. As a technical program manager, you will work cross-functionally with engineering leaders across software, hardware, vehicle engineering, product and beyond to drive our corporate strategy into tactical and detailed road maps that facilitate effective execution at each stage of our growth curve. You will work with each engineering team to develop program schedules, identify milestones, flag risks, estimate budgets, and clearly communicate ongoing progress. In this role, you will: Own and drive Zoox's most complex, cross-organizational AI/ML programs, spanning multiple engineering teams and director-level+ stakeholders, from strategy through delivery Translate ambiguous, top-down corporate strategy into structured roadmaps, resolving conflicting priorities across teams before they become executive-level escalations Define and track program-level metrics, using data to proactively surface systemic risks and drive process improvements across the org Present program status, trade-offs, and recommendations directly to senior leadership, building credibility and alignment at the executive level Build and scale program management practices, tooling, and processes for the broader TPM function, and mentor other TPMs Qualifications BS/MS in computer science, engineering, technical field, or equivalent job experience 10-12+ years of experience in engineering program management, including experience owning programs spanning multiple orgs or director-level+ stakeholders Deep experience with AI/ML, autonomous vehicles, computer vision, reinforcement learning, simulation, and/or automotive or aerospace processes Demonstrated track record of resolving high-ambiguity, cross-organizational risks and driving alignment across senior leadership Experience building or scaling program managemen

Senior Packaging Technical Engineer - Hardware — 3 Locations. Apply via Workday.

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. We're looking for adventurous and curious people who want to explore, experiment, and innovate to come up with the best ideas. Our culture has inspired our diverse team of highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come. We're hiring a Senior Principal, Technical Product Manager to help turn that vision into reality. This is a highly influential, hands-on individual contributor role with global scope. You'll identify process complexity, design practical automation solutions, and lead AI experimentation that delivers measurable impact for our Marketing, Brand, and Commercial teams worldwide. You'll work at the intersection of business and technology - partnering closely with cross-functional leaders to translate real workflow challenges into scalable, sustainable improvements. Success in this role means simplifying planning and execution processes, reducing manual effort, growing transparency, and introducing AI-enabled capabilities that build tangible business value. If you're motivated by solving meaningful enterprise problems and building practical solutions that make teams more effective, this is an opportunity to build how Hasbro works. What You'll Drive: Process Simplification & Workflow Design Assess end-to-end workflows across Marketing, Brand, and Commercial teams to identify friction, excess, and opportunity. Redesign

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. The work: We're seeking a dedicated, passionate, and eager Senior Staff Technical Program Manager to join our team responsible for leading Ripple's Post-Quantum Cryptography (PQC) migration program. This is a challenging and technical role, requiring the expertise to synthesize business and technical requirements and the foresight to ensure we are solving for Ripple's current and future security needs ahead of Q-Day. You will work closely with InfoSec, XRPL Core, Payments, Custody, Stablecoin, Platform, Compliance, and Legal to drive a company-wide cryptographic migration across asymmetric ciphers, symmetric ciphers, hashing functions, and digital signatures. You will partner with InfoSec on the high-level strategy, but also know when to get hands-on to push an in

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Sr. Staff Technical Program Manager for Search Signals at Pinterest, you will lead company-level programs that are foundational to Pinterest’s strategic transformation into a shopping and inspiration platform. This role is responsible for driving innovation and execution across offsite signals, content understanding, and relevance, with direct impact on multiple company OKRs. You will operate at the intersection of technical depth, cross-org influence, and long-term business strategy, shaping the future of search and personalization at Pinterest. What you’ll do: Strategic Leadership & Vision Envision and trailblaze the company’s approach to leveraging offsite and onsite signals, anticipating future business, technical, and regulatory challenges. Drive the creation and evolution of the company-wide roadmap for signals,

The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. In this role, you will: Own fleet orchestration at Zoox: Lead the cross-functional strategy and execution to massively scale Zoox's fleet and mature our fleet orchestration capabilities as we expand into new cities and states. You'll span both of our fleets — the driverless robotaxi service and the autonomous test fleet — and optimize for the best outcome for the business as a whole. This is a high-leverage, high-impact role that is critical to how Zoox will scale. Level up orchestration of the live service: Drive the roadmap and execution for the cloud systems that orchestrate our robotaxi service — optimally pairing rider trip requests with bots, keeping the fleet charged, and positioning vehicles to meet future rider demand — together with the mobile app experience they power. Partner closely with teams across the company (e.g., Product Software, Product, Data Science, and Fleet Operations) to ship improvements that riders and the business can feel. Orchestrate the

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: As a Technical Program Manager within the Enterprise Data Governance team, you will drive strategic execution across our core data governance processes. Your primary focus is to protect member privacy safeguarding personal information through secure handling, processing, and storage to ensure trust, enforce compliance, and mitigate data exposure risks. You will bridge the gap between corporate data governance policy and operational engineering, leading high-visibility technical programs that secure, classify, and institutionalize data controls across key data platforms. As a leader, you will partner with engineering, the CIO organization, Legal, Privacy Compliance, and broader stakeholders to shield enterprise data frameworks while accelerating feature delivery. What you’ll do: Own the end-to-end strategy, roadmap, and execution of complex, multi-platform data privacy and data protection initiatives, driving the Privacy Rights Management (PRM) program as a primary priority. Partner with engineering and platform teams to translate abstract data governance and privacy policies into actionable technical execution. Own the requirements lifecycle by authoring comprehensive PRDs, defining functional data controls, and ensuring engineering teams have the clear technical specifications needed

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for a Senior Staff Technical Program Manager who brings exceptional technical and analytical skills to drive execution across high-impact product initiatives. Come be part of a team at Lyft focused on enabling and empowering engineering teams to deliver at scale. Technical Program Managers at Lyft drive cross-functional initiatives, leveraging strong leadership, planning, communication, and collaboration skills. Our TPMs are technically strong with deep product and software engineering experience. They are problem solvers who make things happen by setting clear goals and inspiring teams to deliver. TPMs at Lyft are both strategic and tactical, doing what it takes to successfully deliver top-priority programs that have a material impact on the business. This role will support product-facing teams within Rideshare, focusing initially on the Partnerships, Loyalty and Payments organization, where you will be responsible for helping them to create a singular loyalty offering that is accessible, emotional, rewarding, and which makes it simple to choose Lyft. You will collaborate with engineering, product, data science, design, analytics, and operations to drive iterative delivery that delights our riders and drivers. Responsibilities Lead cross-functional product initiatives from ideation through planning, execution, launch, and post-launch — ensuring alignment, accountability, and measurable outcomes at every phase. Provide hands-on support across all phases of the software development lifecycle, including project planning, resource allocation, progress tracking, risk mitigation, KPI ownership and measurement, and leadership communications. Partner with engineering, product, data science, design

The Program Management Office (PMO) at Zoox is responsible for driving cross-functional program planning and execution at the highest level. We partner with leaders from across the company in vehicle development, system design, software engineering, manufacturing, fleet operations, and business functions to develop and deliver major corporate milestones on the path to launch, and beyond. Our program managers contribute to the end to end success of technical, integrated product milestones involving both of our vehicle platforms - the Toyota Highlander test fleet and Zoox’s purpose-built robotaxi. In this role, you will: Partner with a wide range of department managers to translate the top-down corporate strategy and milestones into detailed technical roadmaps, timelines, and deliverables Influence key decisions working cross-functionally across engineering, manufacturing, product, operations, and strategy to reach the right outcomes Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments Define and develop new KPIs and other methods to measure performance that best translate progress toward goals Ensure the program goals are aligned with business objectives; build and sustain momentum among cross-functional TPMs and workstreams towards delivering on time and on target Maintain a strong technical understanding of our vehicle platforms, software lifecycle, safety clearance process, and live robotaxi service operations Build deep trust and credibility with technical department managers to steer high-stakes decisions and negotiate trade-offs across competing organizational priorities. Qualifications: BS or MS degree in an engineering discipline or equivalent experience 7+ years of experience in engineering, program management, or management consulting with a focus on product launches