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Senior Technical Release Manager Jobs

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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Infrastructure Engineering team’s mission is to provide cloud native infrastructure, automation and tools that enable teams across Toast to deliver products in a safe, secure and agile manner, with minimal operational dependencies. As a Senior Infrastructure Engineer, you will be responsible for platform architecture and providing the automation and implementation for landing zones as well as network and security infrastructure for new AWS regions. A day in the life (Responsibilities) Work within a Scrum team to create, document and support various infrastructure as code modules. Create, document and support various tools and services used in order to support continuous integration, continuous delivery and continuous deployment of highly available infrastructure in various environments. Use your familiarity with DevOps methodologies and practices to foster a culture of quality while facilitating developer velocity. Create tools to help our developers move their infrastructure from a monolithic repo to individual service repos for use with our IDP. You believe internal tools deserve unit tests. Lead by example with code standards and design; help implement these across the scrum team’s products. Mentor and support developers within the organisation on using and extending of IaC tooling and support systems using DevOps methodologies. What you'll need to thrive (Requirements) Minimum 6+ years of software engineering experience, specialising in DevOps/Infrastructure/Platform engineering Hands on experience with object orientated programming is a MUST for this role. You must have hands on experience with writing Terraform Providers Expertise with at least one public cloud computing offering such as AWS, GCP or Azure infrastructure SDKs Expertise with Infrastructure-

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About the Team New Verticals is a lean team in growth mode at DoorDash that is building and scaling new categories for our customers, leveraging the DoorDash platform. New Verticals includes over 100K grocery, convenience, alcohol, retail and DashMart businesses. The Shopping Experience team supports our New Verticals platform, with a focus on making the end-to-end DoorDash customer experience faster, easier and more delightful than shopping in store. About the Role Search is critical to delivering a seamless customer experience. We’re looking for someone to join and lead our Search team across New Verticals (Grocery, Convenience, Alcohol, and Retail). You will be responsible for defining, executing and optimizing product initiatives aimed at ensuring customers can quickly and confidently find what they’re looking for. You will work closely with product, engineering, and data science to launch experiences that make shopping 10x better for our customers. You’ll dive deep into data to understand consumer behavior, measure impact, and identify opportunities to improve search relevance and conversion across the app. You’ll report into a Director on our New Verticals Strategy & Operations team and manage a small team. We operate in a hybrid model so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly! You’re excited about this opportunity because you will… Build. You’ll have your fingerprints all over DoorDash’s New Verticals business, across grocery, convenience, retail, alcohol and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers. Experiment. You’ll transform strategies into operational experiments that create measurable and actionable outcomes, i

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SharkNinja
📍 Needham• $125K – $150K/yr
1mo ago

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior Embedded Firmware Developer Needham, MA The Opportunity This is the hands-on device firmware role at SharkNinja — you write the code that ships. Two things sit with you: the firmware features SharkNinja deliberately keeps in-house (device control and the differentiated features that make our products distinct), and the platform layer that other programs build on top of (reference implementations, hardware abstraction, and shared device firmware components). The architecture, interface contracts, HAL boundaries, and platform selection criteria are already defined. Your work is building to those decisions: production feature code end to end, plus the reference implementations and platform components that prove the architecture out for every program and partner that follows. What You'll Own Firmware Delivery Design, implement, and debug production embedded firmware for

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SharkNinja
📍 Needham• $125K – $150K/yr
1mo ago

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior Connected Firmware Developer Needham, MA The Opportunity This is the hands-on connected-firmware role at SharkNinja — you write the code that makes our products connect. Two things sit with you: the connected features SharkNinja deliberately keeps in-house (wireless connectivity, device provisioning and pairing, over-the-air updates, and the differentiated connected experiences that set our products apart), and the platform layer other connected programs depend on (connectivity stacks, provisioning code, and shared app/cloud integration components). The connectivity interface contracts, app/cloud API boundaries, and wireless platform selection criteria are already defined. Your work is building to those decisions: production connected-feature code end to end, plus the reference implementations that prove the architecture out for every program and partner that follows.

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MongoDB
📍 Cork• Full-time
1mo ago

We are seeking a highly motivated Corporate Recruiter to join our Talent Acquisition team. This individual will bring deep sourcing capability, strong market insights, and proven recruiting experience to identify and engage top talent across roles, with a focus on People and Finance functions. The ideal candidate brings experience building talent pipelines through proactive outreach, targeted market research, and thoughtful partnership with hiring managers, while delivering a high-touch candidate and stakeholder experience throughout the recruiting process. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Key Responsibilities Manage the full recruitment lifecycle across multiple roles and business units, partnering closely with hiring managers to drive search strategy, candidate engagement, interview process management and offer execution Proactively identify and engage top talent through advanced sourcing techniques, including Boolean search, LinkedIn Recruiter, Gem, Greenhouse, referrals, and professional networking Deliver a high-touch, highly responsive candidate experience from initial outreach through offer stage, ensuring clear communication and strong follow-through Develop a clear view of talent markets, industry trends, and hiring dynamics to shape search strategy and inform hiring decisions Partner closely with hiring managers and business leaders to align on role requirements, candidate profiles, search strategy, and market trends Maintain strong data accuracy and process discipline across recruiting systems and workflows Qualifications & Skills 5+ years of recruiting experience, preferably within a high-growth technology company, Executive Search firm or recruitment consultancy Demonstrated success sourcing and engaging talent through LinkedIn Recruiter, Boolean search, CRM/ATS tools, and market research Exceptional verbal and written English communication skills, with the ability to engage ca

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Elastic
📍 United States• $133.1K – $210.6K/yr
1mo ago

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We are looking for a Senior Product Manager in the Platform team, which owns Elastic Cloud's backend and Elastic's orchestration products. You will own our offering for the US public sector: the regulated environments that let government agencies run Elastic, including Federal Risk and Authorization Management Program (FedRAMP) and Department of Defense Impact Level 5 (IL5). This is a fast-growing part of the business, and you will work directly with some of the largest agencies in the country. The successful applicant will be performing work in FedRAMP Moderate or FedRAMP High environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. What You Will Be Doing Define the vision and roadmap for Elastic's public sector offering, from FedRAMP Moderate and High through IL5 and the environments that come after it. Provide support for customers, with a focus on those in our FedRAMP environment Translate compliance requirements into product requirements, and collaborate with your Engineering counterparts to prioritize them. Work with Security, Compliance, and Legal to keep authorizations current as the product changes. Collaborate with th

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Decagon
📍 New York• Full-time• $200K – $285K/yr
1mo ago

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team When a Fortune 500 C-suite brings in Decagon, they are not buying a support tool. They are buying a transformation of how their customers experience their brand, end to end. Agent Product Managers are the people they trust to make that transformation real. Your counterpart is the C-suite, and what they are asking you to transform is their entire customer experience. You define the roadmap, the frameworks, and the decision-making models that make a top-down transformation feel safe to bet on. You hold that relationship from the first pre-sales conversation through the life of the account. The work compounds in a way most roles don't. Every flagship deployment you lead feeds directly into our playbooks and raises the quality of every build that follows. Hard-won lessons on your accounts become leverage across the whole company, and the IP you create outlives any single agent. These are the largest, most complex enterprises in the market. The ones that require deep customization, real j

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. About the Role Cloudflare's Internal Fraud Platform team is focused on protecting Cloudflare from fraud and abuse: fraudulent signups, promo and trial abuse, payment fraud, chargebacks, and account takeover that cost the company revenue and support overhead. Today the team is built around data science, developing the signals and models that detect this activity. We're hiring our first software engineer to build the platform around that work: ingesting e

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1mo ago

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior Mechanical Engineer - Motorized/Treats New Product Development · Needham, MA · On-site At SharkNinja, our mission is to positively impact people's lives every day, in every home around the world. That takes thinkers and tinkerers, designers and doers, creators and number crunchers — people who make things they love. As we grow, we're adding a Senior Mechanical Engineer to our global team. The role Our NPD team builds the pipeline of new technologies behind SharkNinja products. We're looking for a creative problem solver with an intuitive grasp of physics and engineering fundamentals — someone equally at home hacking together a prototype in the lab or analyzing test results, and drawn to the tough engineering problems that come with being first to market. This is a hands-on job for a curious, creative engineer who wants to stretch a wide range of talents and make a hi

The Compliance Specialist, EMEA is a subject matter expert who owns employment, labor, and statutory compliance across the region (primarily France, Spain, Portugal, Netherlands, Ireland and UK). This is an individual-contributor role where you will be the region's go-to authority on People compliance, partnering closely with People Operations, Legal, People Business Partners and regional stakeholders to build and maintain compliant people processes that enable Datadog's continued growth in EMEA. You'll join a growing team - currently a Compliance Coordinator and an incoming Apprentice joining in September - and will work closely with them, bringing a more experienced, hands-on perspective to help scale the team's compliance capabilities across the region. This is a hands-on, operational role suited to someone who enjoys working in the details, partnering cross-functionally, and building a strong foundation of People compliance across multiple countries. At Datadog, we place value in our office culture, the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work life harmony that best fits them. What You'll Do: Own ongoing compliance with employment laws and regulations across EMEA, including tracking regulatory updates Own compliance oversight for employment contracts, health and safety in our offices Manage accommodation requests end-to-end Partner with People Operations and Legal to resolve compliance questions and mitigate risk Own compliance with statutory medical requirements in EMEA (requirements differ by country) Own statutory compliance obligations related to hiring employees with disabilities, including reporting duties Lead work rule updates, Works Council coordination (France and Netherlands), and reporting Own mandatory training compliance tracking and timely submission of required government reports Design, maintain, and evolve People policies

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1mo ago

The Position CallRail is seeking a curious, strategic, and results-focused Senior Product Marketing Manager to lead the development and execution of go-to-market strategies for AI-powered products within our SaaS lead tracking, engagement and insights platform. This is a high-impact role for someone who is comfortable navigating shifting priorities, moves quickly from strategy to execution, and is excited to shape how businesses adopt and get value from AI. You will be a key member of the CallRail marketing team and have the opportunity to work on a diverse set of projects, partnering cross-functionally across sales, product management, and marketing. Success in this role requires a deep understanding of your ideal customer, strong instincts for storytelling and differentiation, and a bias toward action and measurement. You will own performance for the areas you support, but your impact goes beyond the numbers. You will be expected to look around corners, identify opportunities and challenges before they become obvious, and push the organization toward better decisions for our customers and our business. The right candidate will be able to cut through complexity, distill what matters most, and turn a high velocity of new capabilities into simple, intuitive stories that help customers and sales understand the value and ultimately drive acquisition and adoption. What You'll Do Own the positioning and messaging for CallRail’s AI products, serving as the expert on our buyers, market, and competitive landscape. Own performance across your portfolio, using acquisition, adoption, conversion, and churn data to identify opportunities and drive results. Recommend pricing and packaging strategies that drive acquisition, product usage, and revenue growth. Stay ahead of AI adoption, buyer trends, and the competitive landscape, proactively identifying opportunities and insights that shape product, go-to-market, and investment decisions. Partner with Product to

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Sentry
📍 Vienna• Full-time• Remote• €81K – €220K/yr
1mo ago

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. Ready to build the future of mobile app monitoring? This is no ordinary engineering role. At Sentry, our Mobile SDK team creates the next generation of tools for developers worldwide, processing over a billion events every single day. We're looking for a talented Senior iOS SDK Engineer to join our team of experts. You'll dive deep into Apple's most advanced technology, from powerful new APIs and SwiftUI to Foundation Models. If you love using cutting-edge tech to solve complex challenges, you've found your team. What you will achieve in this role As the owner of our iOS SDK, you will guide its development from the core architecture to the final product experience. You'll pioneer exciting new features like Session Replay and next-generation performance monitoring, all while mastering Apple's latest innovations like modern concurrency and on-device AI. You will design robust, high-quality APIs built to handle massive scale, and you'll get to shape the overall vision for mobile at Sentry. Ultimately, you will be the go-to expert, helping our teams solve the most complex and interesting customer challenges. Why you will love this role We're looking for someone who is passionate about their craft and loves building elegant, intuitive tools that other developers are excited to use. You'll have the chance to contribute full-time to a major open-source project and see the immediate impact of your work in our fast-paced environment. You will be surrounded by thoughtful, collaborative engineers who are dedicated to a culture of excellence, constantly pushing each other to learn, grow, and produce their best work. Qualifications 5+ ye

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Pleo
📍 Lisbon• Full-time• Remote
1mo ago

About Pleo Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About the role We're looking for a Senior Operations and Collections specialist to join our Credit team at Pleo. You'll own collections end to end — from the first conversation with a customer who's fallen behind, through to external agencies and legal action — as we scale our credit product. If you're excited about running Collections as its own function and are passionate about B2B credit, this is the opportunity for you. Who you’ll be working with and reporting to You'll report to our Senior Operations Manager and join a team of four who own Credit Operations at Pleo. Most of the work happens across boundaries: you'll partner closely with risk, underwriting, finance, product and our customer-facing teams to recover what's owed and stop the same problems recurring. What you’ll be doing As a Senior Operations and Collections sp

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Careem is building the Everything App for the greater Middle East — making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people’s lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region’s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We’re now entering our next chapter — one powered by AI. We’re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it’s streamlining operations, enhancing customer experience, or reimagining internal systems — we want people who can make Careem work smarter and move faster. This role sits at the intersection of Operations, Care, Product, and Finance — turning business priorities into structured programs, and using data and policy design to make customer experience consistent, efficient, and scalable across every market and business line we operate in. You'll act as an individual contributor with real strategic influence: owning recurring performance reviews with vertical and market leads, running the analysis that shapes product and commercial roadmaps, and leading the policy decisions that define how the business treats its customers when things go right — and when they don't. Key Responsibilities 1. Performance Governance & Business Reviews Own the cadence of recurring performance reviews across multiple business lines — monthly and weekly reviews, goal check-ins, and steering updates — ensuring decks are current, owners are clear, and action items get tracked to closure. Partner with vertical, commercial, and finance leads to keep review formats, targets, and metrics consistent as the business evolves. Build a single, credible view of operatio

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GWI
📍 London• Full-time
1mo ago

Weekly office requirement: Hybrid, Mon/Tues/Thurs weekly Employment type: Permanent Seniority level: Mid-senior Language: All stages of the recruitment process will be conducted in English At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Senior Customer Success Manager to play a key role in our Enterprise Customer Success Team in London .If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? 🤔 As our Senior Customer Success Manager you’ll: Take ownership of a portfolio of our largest Enterprise clients across the Media & Tech sectors. You'll turn usage data into strategic insight, prove ROI, and drive renewal and growth, largely under your own direction. If you've managed a complex enterprise book before and know how to spot patterns instead of firefighting account-by-account, this is built for you. A few things you’ll be responsible for: 👉Working within our Enterprise Customer Success team, you will be part of a global account team assuming ownership and management of the relationship of some of our largest clients, helping them to realise value and support growth. 👉 Building and managing relationships with key stakeholders and end users across your portfolio 👉 Analyzing usage trends to segment your book of business into risk / maintain / growth and prioritize accordingly 👉 Creating and executing account and success plans that track progress toward client outcomes and prove ROI 👉 Spotting patterns across your portfolio and turning them into repeatable, scalable processes, not one-off fixes 👉 Scoping and flagging commercial and expansion opportunities to your Account Manager counterparts 👉 Balancing scaled engagement (content, digital, automation) with personalized, consultative support 👉 Forecasting account risk and

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