Senior Technical Success Manager Jobs

The Team + The Role Pendo’s GTM Enablement function builds the playbook, systems, and reinforcement loops that help customer-facing teams perform consistently and measurably. The team partners across Sales, Customer Engineering, Revenue Operations, and GTM AI Operations to translate strategy into field behavior that improves revenue outcomes. As Senior Director, GTM Enablement, you will own the enablement operating system for Pendo’s Revenue organization. You will scale Command of the Message reinforcement, build AI-native practice and certification loops, strengthen role-based onboarding, and connect enablement activity to measurable outcomes like ramp time, attainment distribution, pipeline quality, and retention. This role leads a team across role architecture, technical architecture, GTM readiness, and program management, and partners directly with senior GTM leaders to drive decisions that stick. This is a role based in-office in Raleigh, New York, or San Francisco, or Remote in the United States. What this looks like day-to-day Command of the Message scale: Own the next phase of Pendo’s Command of the Message implementation, including reinforcement, manager accountability, AI-assisted practice loops, and certification cycles. Ensure all ramped Account Executives, Account Directors, and Customer Engineers achieve and maintain CotM fluency through Exec.com certification and continuous reinforcement. Manager enablement: Build manager-specific enablement tracks that make first-line and second-line managers active owners of change. Establish coaching accountability checkpoints, measure manager adoption, and ensure managers can coach the methodology in deal reviews and field interactions. AI-native reinforcement: Design r

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Sr. Principal Data Scientist to set the technical direction for the ML models and AI sub-agents that drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll architect the systems, define the modeling and evaluation standards, and shape the roadmap for how Smartsheet uses applied ML and agentic AI to serve millions of customers. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are a recognized technical leader who moves fluidly between architecture, prototype, and production; raises the bar for the data scientists around you; and partners with senior product and engineering leaders to make decisions that compound across the org. You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team. This full-time position reports to the Director of Data Science and is based in Smartsheet’s Bengaluru, India office. You Will: Set the technical direction for how Smartsheet uses applied ML and agentic AI across the customer lifecycle — what gets built, what doesn’t, and what good looks like Architect the systems behind the sub-agents: how they ground themselves in evidence, how risk and confidence are calibrated, how decisions are evaluated, and how all of it stays safe and trustworthy at scale Define the modeling, evaluation, and experimentation standards the team follows — from offline metrics to online rollout to production monitoring Personally ship the

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role We are looking for a Principal Product Manager to drive product strategy and product management across the Core Banking domain and to own the most complex, cross-functional core related initiatives. This is a senior individual-contributor role: you set direction, connect product strategy to the platform's technical strategy, and deliver measurable outcomes in partnership with engineering. You will operate with a high degree of autonomy, sponsoring pre-consensus bets with a written thesis, setting operating rhythms for the Core PM group, and influencing VP/SVP stakeholders through documented trade-offs. You will be an authority on how a core banking system actually works — down to posting logic — and pair that with strong traditional product-management judgment across pricing, risk, product performance, compliance, legal, GTM, and partnerships. What you’ll do With your PM colleagues, own and drive product strategy and roadmap across multiple Core domains (e.g., deposits, postings/ledger, product factory, transactions) and the end-to-end core product. The most complex cross-company initiatives — including core conversion enablement and US market-expansion capabilities. Connecting product strategy to org-level technical strategy; anchoring build vs. buy vs. partner. Product GTM with measurable o

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Every day, tens of millions of people from around the world come to Roblox to play, learn, work, and socialize in immersive digital experiences created by the community. Our vision is to build a platform that enables shared experiences among billions of users. This is what’s known as the metaverse: a persistent space where anyone can do just about anything they can imagine, from anywhere in the world and on any device. Join us and you’ll usher in a new category of human interaction while solving exceptional challenges that you won’t find anywhere else. What You’ll Do: Robux is Roblox’s Virtual Currency: it’s how Users buy virtual items and how Creators earn a living. The Economy Platform team is the owner for all systems powering Robux transactions and has the goal of maintaining Roblox’s Economy healthy and vibrant. As a Principal Software Engineer for Virtual Economy Platform, you will be responsible for improving and scaling Roblox core monetization systems. You will report to Virtual Economy’s Senior Engineering Manager. The scope of Economy’s team includes the several Purchasing, Pricing and Payout systems. Those systems enable developers to monetize their game

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer on the Sharing team, you will lead large, multi-team initiatives with long-term technical vision and group-level impact. You will be expected to define and drive the platform-wide strategy powering how millions of users capture, share, and discover content on Roblox. In this role, you will set engineering standards, mentor senior engineers, and serve as a key architect of our long-term technical direction. You Will Drive Strategy & Execution: Own the outcome of complex, business-critical programs spanning several teams, often lasting years. Innovate at Scale: Develop and drive a multi-year technical vision for content creation and sharing, anticipating scale, technology, and business evolution. Elevate Reliability: Lead high-severity incident response across groups; drive durable systemic solutions that improve reliability and velocity. Architect Foundations: Regularly improve shared infrastructure and foundational systems, introducing frameworks that uplift development speed across the organization. Align Teams: Aligns multiple teams on shared technical direction, producing detailed design docs, phased roadmaps, and planning models that balance short an

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Enterprise Security Engineer, you will advance Roblox’s Enterprise Security strategy by shaping and evolving security architecture in alignment with business objectives. You will lead the design, deployment, and governance of security solutions that safeguard Roblox’s corporate infrastructure while enabling scalable, secure operations. Partnering cross-functionally with Corporate Engineering and Trust & Safety, you will translate organizational priorities into resilient security capabilities that balance risk, compliance, and productivity. You will join the Platform, Enterprise, and Application Security group, reporting directly to the Senior Manager of Enterprise Security Engineering. You'll partner with security professionals across the InfoSec team, and work cross-functionally with teams throughout Roblox to drive security initiatives that scale with our business. You will: Define and maintain enterprise-wide security standards and principles that guide how security is implemented across business workflows, ensuring consistency, scalability, and alignment with organizational risk posture. Lead and drive initiatives across core security domains, including Endpoint Secur

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust & Safety Operations team safeguards Roblox’s community and creators. Within this organization, our IP and Legal Compliance Operations teams are dedicated to protecting Intellectual Property, ensuring strict regulatory compliance, and facilitating a safe, fair environment for rights holders, developers, and users. We scale Operations and elevate our users’ experience through a multi‑year vision, rigorous execution, and data‑driven decision making. You will be reporting to the Manager Data Operations and act as the data SME for both IP and Compliance Operations, working closely with other domain-specific data analysts on the team. This position is critical to understanding, optimizing, and reporting on the operational performance of our Intellectual Property enforcement and our Legal Compliance workflows. You Will: Own the analysis and reporting for both I ntellectual Property Operations and broader Legal Compliance Workflows. Deliver recurring KPI packs for senior leadership across Safety, Legal, and Developer Relations partners. Identify opportunities through trend and cohort analysis; build business cases and lead cross‑functional initiatives from concept to impact. Collabora

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Security Software Engineer on the Production IAM team, you will set the technical direction for how identity and access work across Roblox's production infrastructure, from the mTLS-based identity that services use to authenticate to one another, to the privileged access controls that govern how engineers reach production. The team is accountable for Roblox's machine and workload identity platform, its centralized authorization engine, its production access management platform, production PKI and certificate lifecycle, and just-in-time privileged access for engineers. As an individual contributor in Production IAM, you will define multi-year strategy, drive alignment across Roblox Platform, mentor senior and staff engineers, and personally build the hardest parts of these systems. As AI agents become first-class actors in production, you will also help pioneer how they get identity, prove who they are, and receive safely-scoped access. You will Lead the architecture for production identity and access. Define and evolve the end-to-end design for machine, workload, human, and AI-agent identity across our hybrid on-prem and cloud fleet, making secure access invisible when

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for a Finance Business Partner, Trust & Safety to join our Finance team, reporting to the Senior Manager, FP&A. You will be leading finance support to the Trust and Safety team. This cross functional role involves collaboration with Safety, Legal, and Infrastructure teams. You will be supporting a variety of FP&A functions including short-term planning management, business partnering, financial modeling, and finance operations. You will communicate, use analytical skills, and organize with several teams on multiple deliverables. You Will: Support monthly financial cycles, including collaboration with Accounting at month-end and quarter-end, consolidation of budgets and reporting packages Review important financial metrics with senior leadership Provide leadership in identifying ad hoc or opportunistic discussions around our financial trends Leading many cross functional projects with Safety ops team on cost efficiencies and new product introductions by identifying opportunities/gaps, providing insights and solutions. Consistently support various business decisions across the organization by surfacing spending trends, developing ROI analysis for new strategic in

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Administration team at Roblox provides core administrative support and serves as a strategic partners to our business leaders. You Will: Provide strategic partnership to the Senior Vice President of Strategy and Operations and his leadership team. Manage highly sensitive and confidential information with the utmost discretion and integrity, serving as a trusted partner within the Office of the CEO to handle executive communications, strategic plans, and sensitive materials seamlessly. Translate high-level strategic objectives into actionable operational frameworks, developing repeatable playbooks, standardized processes, and tracking mechanisms to ensure flawless execution. Act as a highly collaborative liaison across various teams, executive levels, and external partners, building strong relationships and fostering a cohesive environment to align priorities and drive company-wide goals forward. Expertly manage complex and dynamic international calendars with significant movement, including proactive planning, preparing meeting materials and briefs, and anticipating scheduling conflicts. Leverages strategic foresight to design and implement innovative solutions, proactively

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the Role Roblox is seeking a strategic, execution-oriented business leader to lead Roblox in South East Asia, a priority region at the intersection of growth, safety & compliance, and ecosystem development. As GM of South East Asia, you’ll be the accountable leader for the region—our senior representative externally (government, media, partners) and the orchestrator internally across product, policy, and operations. You will be accountable for leading the business in, influencing product, growth, compliance, and reputation in a unified way while thoughtfully managing tradeoffs. You Are A seasoned executive with a track record of running complex, multi-country operations across a major international region. An expert at operating in a global, matrixed organization, providing dotted-line leadership while country leads report solid-line into global functions. Willing to frequently travel to HQ (San Mateo, CA) for the first 6 months to establish deep alignment and operating foundations before transitioning to a long-term base in Singapore. Exceptional in communication skills, with proven ability to act as a spokesperson and provide regional legitimacy with governments and partn

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Join Roblox as an Engineering Manager of Application Security and lead a team responsible for improving the security of our products, services, and development ecosystem. In this role, you will drive security across the software lifecycle, partnering with engineering teams to identify risks, improve secure development practices, and build scalable solutions that protect Roblox at scale. You will balance hands-on security work with longer-term investments in automation, tooling, and developer enablement. You will work closely with engineering, infrastructure, and security teams to reduce risk while enabling teams to move quickly and safely. This role reports to the Senior Manager of Application Security and is based in San Mateo with a hybrid schedule. You Have: 8+ years of experience in Information Security 2+ years of experience managing engineers Strong background in Application Security or Product Security Experience driving security programs across the software development lifecycle Solid understanding of common vulnerabilities (e.g., OWASP Top 10) and secure coding practices Experience working closely with engineering teams in modern environments (cloud, microservices, CI/CD) Prov

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We're seeking a talented Senior 3D Animator to join our team at Roblox for a 6-month engagement. You'll focus on creating high-quality, foundational character animations for the Roblox platform—specifically basic ability and locomotion sets that bring avatars to life with polish and personality. This is an exciting opportunity to contribute directly to core Roblox avatar experiences used by millions of players worldwide. You Will: Create and refine a suite of standard locomotion and ability animations, including: Idle poses (variations for personality/stance) Walk, run, sprint cycles Jump, land, fall animations Other basic movement/ability actions as needed Deliver clean, weighty, and expressive animations optimized for Roblox's avatar system (R15 preferred) Iterate quickly based on feedback from animation leads, designers, and engineers Export animations properly for Roblox Studio integration (using compatible formats and best practices) Use SyncSketch (or similar) for review and approval workflows You Have: Strong experience in character animation , with a focus on creating believable, game-ready locomotion and action animations Excellent acting skills through motion—conveying emotio

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly skilled and experienced Engineering Manager to join our Engine UI team. In this role, you will be responsible for leading the development of our state-of-the-art game engine, building out User Interface capabilities across all of Roblox. No matter the platform, be it mobile, desktop or consoles, you will help enable our game developers to unlock, accelerate, and promote the creation of high quality, performant UI that empowers meaningful interaction. You Will: Lead the development on our C++ engine code that powers the foundational UI features in the world’s most popular games, as well as the Roblox App and Roblox Studio Take lead in authoring and reviewing API proposals to expose UI capability to Luau; our fast, Lua-derived scripting language that powers user-generated creation Manage Senior Engineers and provide technical guidance Work closely with our game developer community to help achieve their creative vision Have fun learning about what makes Roblox an amazing platform and place to work, while supplying to industry leading technologies You have: 8+ years of professional development experience and 5+ years of management experience Fluent programmin

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is building the future of human connection through play. As a Senior Growth Marketing Manager, you will play a critical role in scaling Roblox's global growth engine, helping millions of users discover, engage with, and return to Roblox. This role sits at the intersection of marketing, product, data science, and engineering. You will lead high-impact growth initiatives spanning user acquisition, lifecycle marketing, personalization, creator growth, and product-led growth. You will be responsible for identifying new growth opportunities, designing and executing experiments, influencing product strategy, and scaling programs that drive measurable business impact. This is a highly cross-functional role for someone who combines analytical rigor, strong growth instincts, operational excellence, and the ability to influence across teams. You will report to the Head of Growth Marketing. You will: Own and Scale Growth Programs Lead end-to-end growth initiatives across user acquisition, reactivation, paid influencer, and product-led growth programs. Manage and optimize multimillion-dollar marketing investments across ad platforms including but not limited to Google, YouTube, Meta, TikTo