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Senior Technical Support Engineer 2 Jobs

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M
1mo ago

MongoDB’s Marketing Technology team is looking for a Senior Manager, Martech Transformation to support the implementation and ongoing optimization of our Adobe technology ecosystem. This is a senior individual contributor role with program management ownership, focused on driving the adoption, configuration, and integration of Adobe solutions across MongoDB’s marketing organization. The ideal candidate brings deep hands-on expertise with Adobe enterprise products, a strong product mindset, and the ability to operate as a strategic partner to marketing, IT, and analytics teams. You’ll serve as the internal subject matter expert on Adobe, owning the roadmap for implementation, governance, and continuous improvement across the suite. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. Main Responsibilities Lead the implementation, configuration, and rollout of Adobe suite products across Marketing, including parts of AEM, Marketo Engage, Workfront, CJA, RTCDP, etc Act as the primary program manager for Adobe initiatives: defining project scope, timelines, stakeholder alignment, and delivery milestones Partner with Campaign Operations, Architects, Platform owners, IT, and Engineering to integrate Adobe products into the broader MarTech ecosystem Translate marketing requirements into scalable technical configurations and workflows across Adobe products Establish governance frameworks, documentation standards, and change management processes for the Adobe practice Evaluate and recommend new Adobe capabilities and integrations that align with MongoDB's marketing strategy Serve as the internal expert and go-to consultant on Adobe products. Enabling teams to maximize platform value Support vendor relationship management with Adobe, including license governance and product roadmap alignment Requirements 7+ years of experience in marketing technology, marketing operations, or enterprise platform implementation roles Hands-on expe

mongodbawsazure
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O
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Global Presales team The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart. Identity Senior Solution Specialist - Identity Governance As a Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta Identity Governance(OIG) solutions. You will report to the Manager in the OFCTO organization. What you’ll be doing Strategic Customer Engagement: Support strategic customer conversations aligning with technical and engineering leaders and stakeholders. Deliver on emerging trends, industry best practices, and identity-driven digital transformation. Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes. Develop customer-centric points of view

pythonawsazure
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Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing Partner with business stakeholders, technology leaders, development teams, and vendors to define technology roadmaps, assess platforms, and design scalable, secure, and reliable commerce architectures aligned with business objectives. Lead the architecture and delivery of complex B2B and B2B2C commerce solutions, including integrations with ERP, CRM, PIM, and other enterprise systems, while ensuring adherence to enterprise standards and best practices. Provide technical leadership across the software development lifecycle through solution design, architecture reviews, code reviews, and governance. Maintain a hands-on role in application development and support while mentoring teams on engineering standards and platform optimization. Evaluate emerging technologies, lead proof-of-concept initiatives, and serve as a trusted advisor to business and IT stakeholders, driving innovation, modernization, and operational excellence. What You Bring Bachelor’s degree in Computer Science, Information Systems, or a related technical discipline. 10+ years of progressive experience in enterprise applications, digital commerce, solution architecture, software engineering, or related technical fields, including experience leading architecture strategy, platform modernization initiatives, and large-scale global technology programs. Deep expertise with SAP Commerce Cloud (Hybris), including platform

javaSAPCRM
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IT
15 days ago

Technical Project Manager itD is seeking a Technical Project Manager to drive the delivery of legal and privacy approval workstreams that support business marketing technology and data-integration launches. The ideal candidate will bring deep experience in program/project management, cross-functional coordination, legal/privacy/compliance workflows, and evidence-driven delivery , with a track record of keeping multiple workstreams on schedule against fixed launch dates. Location: Remote; Pacific Time preferred, but not required. We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Drive multiple legal and privacy risk assessments through review and approval in parallel, prioritizing true launch blockers against fixed timelines. Scope assessments with Legal and Privacy partners and adjust scope as needed to protect critical-path delivery dates. Gather, validate, and coordinate required evidence and documentation across engineering, data, business, Legal, and Privacy stakeholders. Manage assessment intake, review, remediation, and approval cycles end to end, following up on open items and pending reviews. Publish recurring status updates for senior stakeholders with clear ownership, next steps, timelines, and risks for each workstream. Escalate blockers and timeline risks early, providing a recommended path forward and coordinating the technical consultations needed to resolve gaps. Navigate a large, matrixed organization to identify and mobilize the appropriate subject-matter experts, reviewers, and process owners while documenting decisions and identifying process improvements. Internal Responsibilities Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material, including blogs and media materi

salesforceproject management
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As a Senior Product Manager for Regulated Industries, you'll drive our compliance, data sovereignty, and new market presence roadmap—one of Datadog's highest-growth focus areas. You'll work cross-functionally with teams across GTM , Support, Corporate Development, and fellow product managers to help accelerate that growth. A key focus of this role is international expansion across strategic markets, alongside supporting our ongoing regulated industries initiatives. At Datadog, we place real value in our office culture—the relationships, collaboration, and creativity it fosters. We operate as a hybrid workplace so our Datadogs can build a work-life balance that fits them. What You'll Do Define the roadmap for delivering Datadog's platform to highly regulated customers, globally Collaborate with product managers to help them succeed in regulated markets Speak fluently to the technical details customers care about—data flows and security architecture—for both engineering and executive audiences Enable GTM by partnering closely with sales and marketing teams Partner with Compliance Engineering and InfoSec teams Work with marketing, sales, and post-sales teams to identify gaps in our regulated offerings Deliver AI capabilities responsibly to highly regulated customers Who You Are You have five or more years of experience in a SaaS/B2B regulated industries role—Product Management, Compliance, Global Public Sector Engineering, or Product Marketing You're passionate about working with customers in regulated markets such as public sector, healthcare, and financial services You're customer-focused with high standards for quality You're energized by growth-stage opportunities You can engage deeply with technical, compliance, security, and executive audiences alike—from platform engineers to CISOs and CTOs You have excellent verbal and written communication skills, with the confidence to present ideas to technical stakeholders and executives alike You enjoy partnering cro

restaigo
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G
Godaddy
📍 India• Full-time
1mo ago

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team… We’re a high-impact, collaborative Order to Cash Revenue team that sits at the intersection of key teams within GoDaddy (Finance, Accounting, and Technology). Our mission is to ensure accurate, timely, and compliant revenue recognition while optimizing the end-to-end Order-to-Cash process to support GoDaddy’s global financial operations and enable informed business decisions. We support innovation by bridging the gap between technical capabilities and accounting requirements, enabling our teams to make data-driven decisions with confidence. Join us to make an impact! What you’ll get to do… Contribute to month-end close by preparing journal entries, account reconciliations, and account analysis in a timely manner. Support global billing for corporate customers, and perform research on billing discrepancies. Identify and actively provide solutions for automation and process improvement while ensuring daily responsibilities are completed with detail, accuracy, and timeliness. Support audit activities by maintaining and improving SOX compliance for accounting functions and participating in SOX documentation and testing. Partner with Accounting, Engineering, and Finance stakeholders across the globe to support system implementations and improvements across ERP, billing and revenue systems. Your experience should include… 3-5 years of relevant accounting experience. Bachelor’s degree or equivalent experience in Accounting, Finance, or a related field. Foundational understanding of accounting theory, knowledge of US GAAP and willingnes

H
Hp
📍 Washington• $105.1K – $161.8K/yr
1mo ago

Senior Visual Designer Description - HP is seeking an exceptional Senior Visual Designer to elevate the visual experience across consumer printing products and services used by millions of customers worldwide. This role will define and deliver visual design across HP’s ecosystem, combining design excellence, strategic thinking, technical expertise, and user insight to create innovative, user-centered solutions while mentoring designers and strengthening collaboration. As a senior member of the design organization, you will apply visual design expertise, systems thinking, and customer empathy to create intuitive, engaging, and differentiated experiences that strengthen HP’s brand and support measurable business outcomes. You will work closely with cross-functional partners to help shape the next generation of connected print experiences. Core Responsibilities Visual Experience Design Create high-fidelity user interface designs for across web, mobile, and printer front-panel platforms. Develop visual concepts, layouts, illustrations, iconography, motion graphics, and interaction patterns that elevate the customer experience. Customer-Centered Design Collaborate with User Experience designers, marketing, program managers, and engineers to deliver world-class product experiences. Coordinate with development teams to ensure feasible, well-implemented design solutions. Deliver wireframes, prototypes, specifications, style guides, and other high-quality visual assets. Design Systems & Brand Excellence Contribute to HP's design systems, visual standards, and component libraries. Ensure consisten

N
Nvidia
📍 Santa Clara, United States
1mo ago

Are you ready to be part of an ambitious team driving digital transformation at NVIDIA? As a Sr. Staff Business Systems Analyst, you will play a pivotal role in crafting intuitive, high-impact experiences that support our core business functions. This outstanding opportunity offers the chance to collaborate with global partners and influence decisions that determine our competitive edge! What you’ll be doing: Design and scale AI-powered workflows, agentic experiences, and internal products that simplify work, surface relevant context, and enable employees to complete tasks more effectively across enterprise tools. Drive internal go-to-market and adoption strategies for digital and AI capabilities, including persona-based value propositions, enablement, communications, feedback loops, and outcome measurement. Apply a product mindset to develop intuitive, simple, and high-impact experiences, starting with the user problem and connecting solutions to meaningful business outcomes. Collaborate with global partners, architects, engineers, and business leaders to define product vision, prioritize capabilities, and develop world-class systems that support NVIDIA’s core business functions. Use data, user feedback, and qualitative insights to identify opportunities and make informed decisions, leveraging strong storytelling skills to build alignment and influence priorities. Build trusted relationships with collaborators at all levels; facilitate productive discussions, navigate ambiguity, and negotiate trade-offs across user needs, technical constraints, timelines, and business value. Champion employee experience and user-centric development by continuously gathering feedback and measuring adoption, usability, satisfaction, and business impact to evolve solutions after launch. What we need to see : Bachelor’

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet’s Enterprise Systems team manages the development, use, and support of the Enterprise Applications including the internal use of Smartsheet. Our team is looking to hire a Senior NetSuite Administrator who is an active listener with great technical skills. As we continue to scale, we are looking for a NetSuite Administrator who understands how to implement and scale enterprise systems. Smartsheet is looking to hire a Senior NetSuite Administrator who will proactively improve and support the development, implementation, and maintenance of Smartsheet’s NetSuite system and other related SAAS enterprise systems. This role reports to the Manager, Enterprise Systems within Corporate IT and is based in India. This NetSuite Administrator will need to demonstrate strong influence and communications skills to collaborate internally with the Finance, Engineering, Sales and IT departments and act as an advisor to the organization on system efficiency and effectiveness. The position will be the primary internal support contact for NetSuite, all related points of integration. You Will: Maintain the NetSuite application and other related 3rd party business applications for internal users Develop, test and deploy customizations, custom objects, 3rd party tools / applications and new NetSuite modules based on evolving business needs Support end user requests for new saved searches, reports, KPI’s, and dashboards, and maintain proper system access for user roles Act as NetSuite SME providing training, communication and upd

awsagileai
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Datadog is looking for a Senior Product Manager to help lead the evolution of our fleet and lifecycle management capability, the product surface that gives customers visibility into, and control over, the observability software running across their infrastructure. This capability manages the deployment lifecycle for core observability agents and OpenTelemetry collectors running on customer hosts and containers. The Senior PM will expand the scope of fleet capability to additional Datadog software components, making it the single place customers go to see everything running in their environment, at any version, in any deployment model, and to manage it remotely and safely at scale, for both human operators and, increasingly, AI agents acting on their behalf. This is a high-visibility, cross-functional role. You'll partner with multiple engineering teams and be responsible for defining and delivering a coherent, unified fleet experience across UI, API, and MCP for customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Own and evolve the product vision and roadmap for a unified fleet and lifecycle management capability spanning multiple product lines and deployment models. Define what "managed" means for each new software component as it's brought into fleet, balancing consistency of experience with the realities of each component's operational model. Drive a phased expansion plan, sequencing new components into fleet based on customer value, technical complexity, and dependency readiness. Partner closely with engineering leads across several teams to align on shared architecture principles to support disparate software components. Represent the voice of the customer for a capability that must work equally well for human operators using a UI and for AI

kubernetesaigo
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M
Mongodb
📍 Dublin• Full-time
1mo ago

Senior Product Manager, Cluster Scalability Location: Dublin About the Role MongoDB is hiring a Senior Product Manager to own scalability for the Atlas data platform. Atlas is how the world’s most demanding applications run on MongoDB — from real-time gaming and financial transactions to AI workloads with unpredictable traffic patterns. When those applications grow, slow down, spike, or contract, scalability is the layer that decides whether the customer trusts us to keep running their business. This role owns the end-to-end product experience for how customers scale up, scale down, and horizontally scale their Atlas deployments. That includes vertical scaling (instance tier changes), autoscaling, horizontal scaling (sharding and shard key strategy), and the operational workflows around all of them. You will set the strategy, drive execution with engineering, and be accountable for measurable year-over-year improvements in how reliably and predictably customers scale. We care less about whether you’ve worked on databases before and more about whether you’re the kind of PM who can ramp fast on a hard technical domain, form a clear opinion about what needs to happen, and defend that opinion to senior engineers, field partners, and enterprise CTOs, especially when they disagree with you. Database and scaling concepts are teachable. Judgment, conviction, and crispness are not. Responsibilities Set a clear, opinionated vision and strategy for Atlas cluster scalability and translate it into concrete, prioritized bets each release. Own the end-to-end roadmap for vertical scaling, autoscaling, and horizontal scaling, including the operational and observability surfaces customers rely on during scaling events. Make hard prioritization calls, including saying no to things with real customer or leadership support, and own those decisions and their consequences. Build deep technical understandin

mongodbawsazure
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O
1mo ago

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. Own integrated technical roadma

awsrestai
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About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations. This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through. You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption. Own integrated technical roadma

awsrestai
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E
15 days ago

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking an experienced MDM Product Data Analyst to support the management, quality, governance, and transformation of product master data across enterprise systems. The role will work closely with Product, Business, Engineering, Data Governance, and technical teams to analyze complex product data, define and validate data quality rules, support MDM onboarding and migration, and drive resolution of data issues. The ideal candidate combines strong product data and MDM expertise with advanced SQL, analytical problem-solving, and practical use of AI/GenAI to improve data analysis and delivery. WHAT YOU'LL DO • Analyze, manage, and reconcile product master data across multiple source systems, MDM platforms, and downstream applications. • Leverage AI/GenAI tools to accelerate data profiling, analysis, data quality rule development, documentation, issue investigation, and root-cause analysis. • Translate business and product requirements into clear data requirements, attribute definitions, validation rules, and analytical specifications. • Perform detailed data profiling to identify quality issues, gaps, inconsistencies, anomalies, duplicates, and data integrity risks across product attributes and relationships. • Define, document, implement, and validate data quality rules covering completeness, accuracy, validity, consistency, uniqueness, and business-rule compliance. • Develop source-to-target analysis and reco

sqlaisalesforce
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C
Cvshealth
📍 Work From Home, United States• Remote
16 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health Digital is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. Currently, we are hiring for an experienced Senior STIBO Software Developer to support enterprise Master Data Management (MDM) initiatives in a fast-paced retail and healthcare environment. This Senior Developer focuses on building scalable data solutions to manage product, vendor, and customer master data across omnichannel systems while ensuring data quality, governance, and consistency. Expectations for the Role: Invest 15% of your time mentoring less experienced engineers Invest 15% of your efforts working alongside Product as well as stakeholders on other teams Invest 70% of your time using your technical SME and coding skills in strategic planning, scoping, delivery, and working alongside the Senior Engineering Manager Develop and support STIBO STEP solutions, workflows, and integrations Ensure data quality, governance, and platform performance Troubleshoot and resolve complex platform and data issues Drive delivery through accurate estimates, ownership, and communication Support production operations, Sa

REMOTEjavascriptsqlazure
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