Senior Technical Support Engineer 2 Jobs

Location : Come and join us in Hamburg, Berlin or Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a Senior Data Analyst (m/f/d) to collaborate with our operational squads. In this role you will be able to become an expert in our business and data analysis systems and environment to allow you to champion data-driven decisions as part of the Data Operations team. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Focus on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from data. Use your technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks. Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data. Develop monitoring tools to measure performance and help the business achieve its objectives. Create queries to answer operational and business questions across our many operational teams to support decisions. Communicate results in a clear and impactful manner. TO BE SUCCESSFUL IN THIS ROLE: Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics 5+ years of experience in an analytical role You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results Curiosity about AI and its practical applications in analytics, experience using LLMs or AI-powere

Location : Come and join us in Hamburg, Berlin or Barcelona! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a Senior Data Analyst (m/f/d) to collaborate with our operational squads. In this role you will be able to become an expert in our business and data analysis systems and environment to allow you to champion data-driven decisions as part of the Data Operations team. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Focus on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from data. Use your technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks. Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data. Develop monitoring tools to measure performance and help the business achieve its objectives. Create queries to answer operational and business questions across our many operational teams to support decisions. Communicate results in a clear and impactful manner. TO BE SUCCESSFUL IN THIS ROLE: Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics 5+ years of experience in an analytical role You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results Curiosity about AI and its practical applications in analytics, experience using LLMs or AI-powere

About the Team DoorDash’s Internal Audit team provides independent assurance that the company’s risk management, governance, and internal control processes are operating effectively. We are a small team that is looking to expand and bring on motivated professionals. We don’t think of ourselves as a typical audit function - we are obsessively focused on risks to the organizations which reflects in the type of projects we support and execute. DoorDash is rapidly growing - we are expanding in multiple geos and launching new products. This exciting growth allows us to drive creative analysis, strategy, and solutions. Our focus areas include financial, operational, regulatory, security, IT, and more. About the Role We are seeking a Senior Director, IT Internal Audit to lead the strategy, execution and evolution of DoorDash’s global IT audit function. In this highly visible role, you will help shape the technology risk management practices across DoorDash - you will oversee a broad portfolio of audits, including IT SOX, cybersecurity, data governance, AI governance, and operational technology. You will report directly to the Chief Audit Executive and serve as a strategic advisor to DoorDash’s technology, security, and engineering leaders. You will bring deep technical audit expertise, exceptional leadership skills, and a passion for innovation to build and lead a world-class IT audit organization that scales with the business. This role demands someone who can balance strategy with execution (and isn’t afraid to roll up their sleeves) — a leader who can anticipate emerging technology risks, foster strong cross-functional partnerships, translate complex technical concepts into meaningful business insights, and be ready to operate at the lowest level of detail. You will partner with teams across Security, Platform Engineering, Data Engineering, Privacy Legal, AI, Product, and Compliance to strengthen our risk posture and drive a data-driven approach

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta is seeking a skilled and motivated Senior Web Developer to join our growing web team. In this role, you will be a strong individual contributor working within our development team to build, maintain, and improve our company website. You'll take ownership of meaningful features and workstreams, contribute actively to technical discussions, and execute complex work with confidence — all within a supportive, collaborative team environment. Our website is the first entry point for our target customers to learn about our product and understand how we can automate their compliance needs and help them implement continuous security best practices. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a fast pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. What you’ll do as a Senior Web Developer at Vanta: Build and maintain the company website on a modern headless CMS stack (Next.js, Sanity CMS, and Vercel), ensuring responsive design, solid performance, and a seamless user experience. Take ownership of features and workstreams end-to-end, delivering complex work reliably and with attention to craft. Collaborate closely with the Technical Lead and contribute thoughtfully to technical discussions and decisions. Work within and help maintain our Sanity CMS content models, schemas, and editorial workflows to support scalable, efficient content operations. Work closely with product, marketing, and engineering teams to integrate the website with product off

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 As Senior Manager, CX Operations at ClickUp, you will own strategy, execution, and operational leadership for Technical Account Management (TAM) Operations , spanning Professional Services and Customer Success. Partnering closely with TAM leadership, you will serve as the day-to-day operational leader for the systems, automation, planning, quality, and insights that power our Services & Success organization. You will set the operating rhythm and performance standards for TAM Operations while owning the AI agent harness and automation layer within your domain. You will shape the cadence of business for TAM, unlock data insights, coach organizational performance, transform internal capabilities, and influence strategic decisions across Services, Success, and cross-functional leadership. You will architect, ship, operate, and iterate on AI-driven workflows that enhance and automate customer health inspection, engagement management, services delivery, quality measurement, and decision support across TAM and CX. About the Role Strategy & Operations Own the vision and strategy for delivering world-class customer experience through our Services & Success operating model Drive cross-functional alignment across Sales, Product & Engineering, Finance, and Support by synthesizing customer health, retention, and services delivery opportunities into operational priorities Lead and execute strategic initiatives to optimize and transform customer engagement, services delivery, and internal collaboration processes Extract key business insights from qualitative and quantitative data, identify risks and o

About Pinecone: Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 5000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the role/team: We are hiring an experienced Enterprise Account Executive to support our growth into F500 and G2000 customers! Reporting directly into the Head of Global Sales, this person will play a critical role in the growth of Pinecone as we expand the power of knowledge retrieval and AI infrastructure for Agentic use cases across the world’s largest organizations. Responsibilities: Owning a territory and quota of large Enterprises that you will prospect and break into to secure POCs and committed contractual relationships with. Managing inbound leads through the BDR, PLG, and MQL channels Lead all sales related activities through the various stages of the buying journey; in accordance to Pinecone’s defined sales process Selling and winning against our competitors Ensuring the customer is deployed successful and positioned for expansion Partnering cross-functionally with Sales Engineering, Forward Deployed Engineering, Product, Engineering, Finance, and Marketing Successful Pinecone Account Executives have a high degree of technical knowledge, and are comfortable selling into developers and engineering leaders. They are excited about working in a startup environment, comfortable with ambiguity, and ready to build an amazing business that will change the infrastructure landscape. Requirements: Experience in the infrastructure, data software, and genAI space is preferred Experience selling to developers and engineering leaders is a must Candidates should have a minimum 5-7 years experience as an E

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Product Designer, you’ll be a key member of the Safety design team, playing a critical role in building the systems that keep Roblox safe, civil, and inclusive for a global community. You’ll focus on creating platform-level designs and frameworks that support users in moments of need and uphold community standards across the entire Roblox ecosystem, across Creator, Player, and Brands. Roblox’s mission is to connect a billion people with optimism and civility. The safety organization is at the heart of that mission, working to detect, remove, and prevent problematic content and behavior at scale. We also ensure account security, platform compliance with global regulations, and a healthy, inclusive environment for users of all ages. You’ll collaborate closely with cross-functional teams across product, engineering, and research, shaping the platform's approach to trust and safety through thoughtful design. This is an opportunity to work at the systems level—defining how safety is embedded across Roblox and designing reusable frameworks that power our vision of civil immersive online communities. You will: Create clear, compelling, and empathetic experiences that help users underst

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are hiring a Senior Product Policy Manager with expertise in creator economy platforms and payment fraud to join our growing Monetization Policy function. You will help us design policies, enforcement guidelines incorporated into financial integrity products, services, and technologies that support our global community of monetizing creators. As a part of the Product Policy team, you will have a global impact on our payment integrity and fraud mitigation strategy. You will collaborate internally with our product, engineering, business, legal, public policy, marketing, finance, and operations teams to help drive the business forward on a foundation of safety & civility. You will report to Roblox’s Platform Policy lead and sit within our larger Safety Group at Roblox. This role is based in San Mateo, CA and you are expected to be in office Tue through Thu. You have: 4+ years of experience with online anti-fraud, trust & safety, or product policy space, especially for digital payment and/or creator economy platforms Subject matter expertise in digital payments, virtual economies, and/or creator monetization platforms. Strong written and verbal communication skills; Able to distill c

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for a Senior Payments Compliance Manager to lead the design and enforcement of our global Know Your Customer (KYC), Anti-Money Laundering (AML), and sanctions compliance programs. As our payments ecosystem continues to scale, this role is essential to driving a culture of compliance, managing our regulatory framework and contractual obligations, and enabling a safe platform for our users. You will develop and manage the policies, operations, and controls that support Roblox's compliance posture, partnering closely with Legal, Product, Engineering, and Finance teams. This is a full-time, hybrid position reporting to the Head of Compliance. You Will: Design, implement, and continuously improve Roblox's end-to-end KYC program, including customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring processes. Develop and maintain AML policies, procedures, and controls in accordance with applicable regulatory requirements, including the Bank Secrecy Act (BSA) and related FinCEN guidance. Build and operate a sanctions compliance program aligned with OFAC requirements and global equivalents (e.g., UN, EU, OFSI), including screening processes, escalation workf

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is seeking a Senior Analyst to support data-driven, people-focused decision making for the company. Partnering with our People team, you will transform HR and organizational data into actionable insights to help us hire the right talent, manage our overall workforce, and improve workforce effectiveness, leading to better outcomes for our people and the company. This position requires someone with strong analytical and technical skills, the ability to tell a story with data, and who is comfortable working across multiple functional areas in a fast-paced, challenging environment. This role can be based out of our NYC office or remotely in the US region. Responsibilities Partner with People teams (business partners, recruiting, culture/talent/development, etc.) to understand their questions, turn analyses into actionable data-driven insights, and make business recommendations Help develop and execute against roadmap for people data investments to both capture near-term value and set up the team for long-term success Leverage understanding of statistics to conduct analyses that help People teams make quicker, more informed decisions Write and maintain complex queries to conduct deep-dive analyses on the impact that People initiatives have on employee engagement, productivity and retention Liaise with Data Engineering and HRIS teams to create

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Revenue Strategy and Operations Team Revenue Strategy & Operations sits at the heart of our organization, driving operational excellence across our entire revenue organization. As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ensuring each function has the insights, tools, and processes to run effectively and efficiently. The team establishes rigorous standards and processes, and scales customer-centric operations to support our growth targets across the entire customer lifecycle. The Senior Manager, Presales Strategy & Operations Opportunity In this leadership role, you will direct a team of analysts and managers and work closely with the Field Organization to provide actionable insights, design strategic roadmaps, and accelerate Okta’s growth by partnering directly with the Global Presales (Sales Engineering) Leadership team. You will lead cross-functional initiatives and collaborate with leaders across Sales Planning, Business Technology, Data & Analytics, and Sales Enablement to design and implement robust operational frameworks. This person will ideally be located within a commutable distance to our San Francisco office as we operate a flexible, hybrid working model. What you’ll be doing Build and Lead a High-Performing Team: Recruit, mentor, and manage a team of presales strategy and ope

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Enablement Team Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. Within the Data organization, the Data Enablement team is chartered with creating scalable semantic models that make it safe for anyone to see and understand data. By partnering with product and engineering leaders, this team owns the data lifecycle from strategy to prototyping to implementation, executive dashboard and product level self-service support. The Senior Data Analyst Opportunity Reporting to the Manager, Data Enablement - this role will be responsible for unlocking analytics across the company. You will do this through a combination of data lifecycle ownership, data tooling enablement and outreach programs designed to foster the safe usage of scalable data models for reporting and analytic consumption. You'll serve as a critical data and technical partner that empowers our Sales, TAM, and Customer Success teams with the deep product insights they need to succeed. An average week will find you partnering with these teams to understand their measurement needs, reviewing engineering plans to ensure we capture critical data signals from the Auth

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director Product Management - Technical About Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations help individuals, financial institutions, governments, and businesses realize their greatest potential. Role Summary We are looking for a **Principal Product Manager – Technical** to lead product strategy and execution for **global, real‑time switching and authorization platforms**.In this role, you will own the vision, roadmap, and delivery of **mission‑critical transaction processing capabilities** that operate at massive scale with strict requirements for availability, latency, resiliency, and correctness. You will work closely with engineering, architecture, operations, and business leaders to deliver platforms that support billions of transactions and enable reliable, secure payment experiences worldwide. This is a **senior individual contributor role** with broad influence across teams, regions, and portfolios. What You’ll Do Product Strategy & Vision* Define and own the long‑term product vision and strategy for switching and authori

Location: San Francisco, CA (hybrid) What is Verse? The race to AI has become the race to power. Every breakthrough in artificial intelligence depends on one thing: access to electricity. But across the country, aging grid infrastructure and years-long interconnection queues are slowing the deployment of the data centers that will power the next generation of innovation. Solving this challenge isn't just about energy—it's about unlocking the future of AI. At Verse, we're building the energy intelligence platform for the AI economy. Our software helps the world's largest energy consumers achieve faster, cheaper, and cleaner power by combining real-time control of energy assets with complete visibility into their energy portfolio. Backed by Bessemer Venture Partners, GV, Coatue, and NVIDIA, and built by pioneers in grid-scale batteries, energy markets, and enterprise software, we're redefining how the world's most ambitious organizations access and manage energy. The Role We're looking for a highly analytical Senior Business Operations Analyst to support the growth and execution of our Dispatch Intelligence product. This role sits at the intersection of business operations, customer, product, engineering, and data science and has two core areas of responsibility. First, you will help drive overall program execution for Dispatch Intelligence: bringing structure to complex cross-functional initiatives, improving processes, tracking progress, and ensuring teams stay aligned on priorities and timelines. Second, you will help build and operate the processes through which flexible energy assets are onboarded onto the Verse platform and continuously improve their operational performance. The ideal candidate combines strong analytical problem-solving with exceptional project management and is comfortable working across both technical and commercial teams. You will play a critical role in helping Verse scale Dispatch Intelligence from individual projects and assets

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: We are expanding our data science capability to develop a state-of-the-art system for estimating and understanding the size and characteristics of marketing and advertising audiences. This role offers the opportunity to apply Bayesian statistics, advanced mathematical thinking and production-quality engineering to complex problems with meaningful industry impact. What You’ll Be Doing Develop and implement Bayesian statistical models and other advanced analytical methods to estimate audience sizes and characteristics. Translate complex mathematical and statistical questions into robust, explainable data-driven solutions. Build and maintain production-ready Python packages, including unit tests and clear technical documentation. Collaborate with data scientists, engineers and other specialists to design, build and refine analytical solutions. Work with diverse data formats and help maintain data quality and integrity throughout the analytics pipeline. Use cloud computing resources to support scalable data processing and model deployment. Contribute to Git repositories, code reviews and