Senior Technical Support Engineer 2 Jobs

Omada Health is on a mission to bend the curve of chronic disease. Job overview: We are seeking a Senior Software Engineer to help design, build, and scale modern data platform capabilities using cloud-native technologies and AI-driven solutions. In this role, you will develop reusable frameworks, platform services, and engineering patterns that enable teams to build reliable, scalable data-products and AI-powered workflows. You will also leverage Generative AI to enhance data discovery, governance, developer productivity, and self-service access to trusted data. Working closely with cross-functional teams, you will help shape a modern data platform that accelerates innovation while ensuring security, reliability, and operational excellence. Your Impact: Design, build, and operate scalable Data & AI platform capabilities for analytics, data science, and Generative AI use cases with strong practices around data quality, lineage, observability, security, and governance. Develop reusable abstractions, templates, services, and workflows that standardize how teams build and manage data pipelines and data products. Partner with Analytics, Applied-AI, Data-engineering and application teams to deliver platform capabilities that support business and clinical decision-making Evaluate and integrate modern data and AI technologies with a focus on scalability, reliability, developer experience, and cost efficiency Apply Generative AI technologies to improve data enablement, documentation, discovery, workflow automation, and platform usability Promote software engineering best practices, including clean code, automated testing, CI/CD, infrastructure-as-code, monitoring, and secure data handling About you: 5+ years of professional software engineering or data engineering experience building scalable data platforms, services, pipelines, or analytics infrastructure Hands-on experience with modern data architectures, including data lakes, lakehouses, warehouses, analytical datast

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Austin About the Role Cloudflare has embarked on a transformation of our entire quote to cash process. We’re looking for a seasoned product manager who will take charge of these processes, providing leadership, communication and accountability for successful delivery. You will: Own your space. You will manage a set of key products in the Quote to Cash lifecycle, directly impacting our various Partners around the world. Additionally, this

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . Must be located in: San Francisco Bay Area or New York City About the Role This is a hybrid role based out of the San Francisco Bay Area. Mixpanel is seeking a high-impact Strategic Finance Lead to serve as a domain owner within our Financial Planning and Analysis team. This role is a trusted advisor to functional leaders across the business, owning the end-to-end financial planning process for a major domain and driving the analytical rigor that shapes leadership decisions. A successful candidate will bring deep FP&A expertise, strong business partnership instincts, and the ability to design scalable planning processes—not just execute within them. About the Team The FP&A team enables Mixpanel's ongoing financial success. Doing so means creating visibility into our financial outcomes by running and improving tight financial reporting processes with all members of executive leadership. It means using these processes coupled with analytical prowess and strong communication skills to deliver keen insights upon which strategic decisions will be made. It means identifying key trends to support these decisions with constantly improving financial models. Through this, the FP&A team guides the company through financial hurdles, fuels growth opportunities, and ultimately drives long-term success. Responsibilities Own the end-to-end financial planning process for a major domain GTM — from brief to delivery — setting quality standards and accountability mechanisms that others follow. Define the 6–12 month financial strategy for your domain, validating assumptions with business partners and translating

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . Must be located in: San Francisco Bay Area or New York City About the Role This is a hybrid role based out of the San Francisco Bay Area. Mixpanel is seeking a high-impact Strategic Finance Lead to serve as a domain owner within our Financial Planning and Analysis team. This role is a trusted advisor to functional leaders across the business, owning the end-to-end financial planning process for a major domain and driving the analytical rigor that shapes leadership decisions. A successful candidate will bring deep FP&A expertise, strong business partnership instincts, and the ability to design scalable planning processes—not just execute within them. About the Team The FP&A team enables Mixpanel's ongoing financial success. Doing so means creating visibility into our financial outcomes by running and improving tight financial reporting processes with all members of executive leadership. It means using these processes coupled with analytical prowess and strong communication skills to deliver keen insights upon which strategic decisions will be made. It means identifying key trends to support these decisions with constantly improving financial models. Through this, the FP&A team guides the company through financial hurdles, fuels growth opportunities, and ultimately drives long-term success. Responsibilities Own the end-to-end financial planning process for a major domain GTM — from brief to delivery — setting quality standards and accountability mechanisms that others follow. Define the 6–12 month financial strategy for your domain, validating assumptions with business partners and translating

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE OPPORTUNITY Auth0 is a leading identity platform that secures billions of logins every year for organizations around the world. We're trusted by enterprises, startups, and developers to simplify identity and access management across any application, on any platform, anywhere. We're seeking a Product Operations Manager with a strong focus on data and analytics to help us turn raw data into meaningful business insights. Reporting to the Head of Product Operations, you'll be the person who looks at what the data is telling us and connects it to what it means for the business — revenue, retention, growth, and product direction. This is not a pure analyst role. You'll need to understand the business deeply enough to ask the right questions of the data, and communicate the answers in a way that drives real decisions. You're equally comfortable working in a dashboard as you are in a leadership meeting explaining what the numbers mean and why they matter. KEY RESPONSIBILITIES: Turning Data Into Business Insight: Take raw product and business data and translate it into clear narratives about what is working, what isn't, and where the opportunity lies. Build and maintain decks and dashboards that go beyond reporting numbers, telling a story and driving action. Work with Product to define the KPIs and metrics that matter most to the business and ensure teams understand how to track them, and how their work connects to those outcomes. Ident

JOIN OUR TEAM As a Senior Manager Cross Channel Operations , you will be part of our Content Team, leading the planning and execution of Westwing's onsite customer experience across homepage, newsletters, landing pages, and campaigns. You will own cross-channel operations, product sorting, and stakeholder alignment across Creative, Sales, Brand Buying, Marketing, and other teams. By combining operational excellence with commercial thinking, you will ensure seamless execution, scalable processes, and an inspiring customer journey while driving continuous improvements and developing the team. This position is permanent and based in Munich . WHAT YOU'LL DO Own the cross-channel planning and execution of the homepage, newsletters, landing pages, and onsite campaigns Optimise product sorting for landing pages to maximise relevance, engagement, and conversion Lead cross-functional planning with Sales, Marketing, and Brand Buying to align priorities and execution Drive operational excellence by optimising processes, workflows, and scalable planning frameworks through AI and automation Execute market expansions and coordinate cross-functional rollout plans Contribute to strategic planning, OKRs, and continuous improvement of onsite performance Mentor and develop junior to mid level team members while fostering knowledge sharing and best practices YOU COME WITH Several years of experience in e-commerce operations, visual merchandising, content operations, or a comparable cross-functional role Strong project management and organisational skills with the ability to manage multiple priorities simultaneously Commercial mindset and a good understanding of customer behaviour, onsite merchandising, and conversion drivers Excellent stakeholder management and communication skills across interdisciplinary teams A proactive, hands-on attitude with a strong sense of ownership and continuous improvement Experience leading projects and mentoring team members in a fast-paced environment Fl

Integration meets Innovation At Celigo, we believe integration should empower, not exhaust, innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is looking for a Senior Microsoft Partner Manager to build and scale strategic Microsoft ERP partnerships that drive measurable business growth. This is a hunting and business development role that blends strategic thinking with nimble execution. The right person identifies the right partners for scale, clears the obstacles that keep them from building robust Celigo practices, and treats partner outcomes as their own. What would you do if hired? Own the full Microsoft ERP partner lifecycle from identification and recruitment through enablement and revenue performance. You move before you are asked and measure yourself by partner-sourced pipeline and closed business, not partner calls held. Build and execute a comprehensive ERP partner strategy aligned to Celigo's business goals. You connect each partnership decision to the bigger picture, think through second-order effects before committing, and adapt the plan when the market shifts. Define and drive joint go-to-market strategies with ERP partners, including co-marketing, co-selling, and solution integration. Develop compelling business cases, bring internal stakeholders along, and iterate the GTM motion based on what is actually working in the field. Work cross-functionally with sales, marketing, and product to maximize ERP-driven revenue opportunities and co-branded demand generation programs. When internal alignment is missing, you build it. Enable ERP partners to confidently market, sell, and support Celigo's integrated solutions. When a partner is stuck, you identify the obstacle and remove it withou

Integration meets Innovation At Celigo, we believe integration should empower — not exhaust — innovation. As a modern Integration and Automation Platform (iPaaS), we’re on a mission to simplify how companies integrate, automate, and optimize processes. Powered by game-changing technology like runtime AI and prebuilt, mission-critical integrations, Celigo is redefining how businesses connect their world. Celigo is looking for a Senior Partner Account Manager to hunt and grow the channel partnerships that extend Celigo's reach in the market. This is a business development role at its core: you will identify which partners have the potential to build real practices around Celigo, clear whatever is in the way, and grow those relationships into durable revenue engines. What would you do if hired? Own the partner pipeline from identification to activation. You will research the market to find partners worth betting on, make the first move, and drive each relationship to a productive and active practice without waiting for someone to hand you a playbook. Build and expand partner practices by working cross-functionally with sales, marketing, and product to create joint initiatives, co-sell motions, and enablement programs that make it natural for partners to lead with Celigo. Use AI to research partner companies, surface deal and performance signals from Salesforce and partner management tools, and draft partner-facing communications faster, so your time goes toward the strategy and conversations that require human judgment. Track partnership performance through KPIs and turn the data into action. When a partner is underperforming or stuck, you will diagnose what is in the way and move to fix it, not just report the gap. Stay ahead of how the iPaaS and integration ecosystem is evolving. You will bring insights on where new categories of partners are emerging and what competitors are doing in their channel programs before leadership has to ask. Navigate conflicts and

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE OPPORTUNITY Auth0 is hiring a Senior Product Operations Manager to report to the Chief of Staff and Head of Operations, Auth0 Product. This individual provides a wide array of operational, logistical, and project-related support to the Chief of Staff and Auth0 Product Leadership team. The ideal candidate thrives in a fast-paced environment, possesses excellent communication and interpersonal skills, and is passionate about fostering a high-performing product team through scalable solutions. KEY RESPONSIBILITIES: Strategic Program & Project Management: Lead cross-functional projects, providing program management for major product initiatives. Partner with workstream owners to maintain alignment, ensure on-time delivery, and proactively address blockers or escalations. Learning, Development & Enablement: Develop and maintain onboarding and continuous learning programs for the Product organization. Embed product principles, facilitate ongoing education, and utilize feedback (surveys, interview

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring an Analytics Engineer to join the Compliance Technology team within the Platform organization. This team builds and operates data and detection capabilities that enable Coinbase to meet global BSA/AML and related regulatory obligations at scale, partnering with Compliance, Product, and Engineering to ensure monitoring and investigative controls are effective, measurable, and auditable. You'll build and own end-to-end data pipelines that power compliance detection and decisioning, improving signal quality, defining control performance measurement, and creating scalable tooling that makes compliance data easier to trust and use. What you'll do: Build and maintain curated datasets and data models (e.g., case, alert, entity, transaction, and risk features) that power compliance controls across Transaction Monitoring, EDD/KYC, and Screening systems. Own data quality for compliance datasets by implementing validation checks, monitoring, lineage tracking, and documentation to ensure outputs are accurate, complete, and audit-ready. Partner with cross-functional engineering teams and Compliance stakeholders to close upstream data gaps, standardize instrumentation, and translate control requirements into scalable data structures and feature sets. Drive detection signal quality improvements by analyzing detection outputs, identifying opportunities to reduce non-act

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Overview of the role We're looking for a seasoned Threat Intelligence Engineer to join us as a dedicated Senior Security Engineer, TI. You'll be joining a program established a couple of years ago, with a solid foundation already in place: reporting templates, tooling, feeds, and industry connections built out by the Security Operations team over that time. Your mission will be to provide actionable intelligence that empowers GitLab to make informed, proactive decisions about security. We want to get in front of threats before they materialize - using intelligence to see around corners and anticipate the next attack. We'll

Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team. This position will be based in India and work closely with the Global Healthcare Insights team . What You’ll Do: Content Creation and Research Coverage: Monitor a coverage universe of public and private companies within the Medtech, Lifesciences tools and Healthcare Services sector. Track key industry trends, material news flows, earnings releases, investor presentations, research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, event studies, channel checks, hot topics and other investment narratives Create and moderate teleconferences on the pipeline featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients Review teleconference transcripts to ensure quality of content. Summarize key discussion points Process Management: Ensure Guidepoint compliance policies and protocols are adhered to Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights Teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients What you have: PhD or Masters degree in S

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. ABOUT THE ROLE (London based - 3 days a week) SharkNinja's most important growth and transformation initiatives are cross-functional in nature and require a team to partner across the enterprise to bring opportunities to life. The Senior Director, Strategic Initiatives, Growth & Transformatio n role is part of the team acting as an internal consulting engine for these moments. This role leads execution of SharkNinja's highest-priority growth initiatives. Depending on your strengths and the team's needs, you may focus on geographic market entry, channel expansion, operating-model transformation, playbook building, or cross-functional synthesis. You'll work alongside a team to remove barriers and drive growth.Reporting to VP Strategic Initiatives, Growth & Transformation you'll work as a trusted partner to the executive team and across every function, with the mandate

WHAT IS BOX? Box は、クラウドコンテンツマネジメント市場におけるリーディングカンパニーです。私達のミッションは、「 To power how the world works together 」であり、これを実現するために、セキュアで使いやすいコンテンツ管理の基盤をクラウドサービスと提供しています。 Box はコンテンツ管理にとどまらず、情報共有を効率化するコラボレーション機能や、業務プロセスを効率化するワークフロー機能、電子サイン機能などを提供しています。 Box は、コンテンツを中心とした業務のデジタル化を通して、顧客のデジタルトランスフォーメーションを支えています。 現在、 Fortune500 の最大手企業を含む、グローバルで 10 万社以上の企業に製品を提供しています。 Box は、クラウドコンテンツ・マネジメント市場のリーダーとして、今後も革新的なサービスを通して市場を拡大していきます。 WHY BOX NEEDS YOU Box Consulting Team のミッションは 「クラウド上での文書管理の新しい姿にお客様を“導く”」ことです。文書管理やコンテンツを中心とした業務のデジタル化のゴールを示し、変革を実現するためのロードマップを定義し、変革の実現を強力に支援します。 Box Consulting Team では、テクノロジーとコンサルティングスキルを生かして、お客様のデジタルトランスフォーメーションを実現し、一緒にチームのミッションの実現の一翼を担って頂ける導入コンサルタントを募集しています。 コンテンツは企業の全ての業務で使われていると言っても過言では無く、 Box はあらゆる業務を変革するポテンシャルがあります。広範囲に変革をもたらすが故に、適切なゴール設定と設計、利用定着化に向けた戦略が必要です。 このポジションは、新規および既存のお客様が Box プラットフォームを導入する際に、お客様の目線に立ち、お客様のクラウドでのコンテンツ管理の理想像を描き、お客様の変革を実現することをお任せします。 導入コンサルタントは、お客様のステークホルダーと密に連携しながらプロジェクトの進捗を管理し、高い専門性を持ってお客様の業務及び技術に関してプロフェッショナルなアドバイスを提供します。初期導入プロジェクトの開始から完了、その後の継続的な利用定着化活動、利用拡大をプロジェクト単位で担います。構想策定からビジネス要件とユースケースの把握、スコープをコントロールしながら成果物の実行に向けたプロジェクトマネジメントを担当頂きます。 導入コンサルタントは、複数のお客様向けのプロジェクトを同時進行で管理し、 Box の他の組織のメンバーと協働しプロジェクトを成功に導きます。 WHAT YOU'LL DO プロジェクト計画やプロジェクトリソースの管理を含む、新規 Box 顧客の実装のリードする お客様毎に、構想策定、初期導入支援、利用定着化のための計画を確実に実行する プロジェクトの進捗管理、課題・リスク管理、リソース管理を適切に行い、状況を関係者に報告する お客様のユースケースと要件を理解し、 Box の企業向け・業界向けのベストプラクティスを活用し、お客様の設計・設定のアドバイスを行う 導入時のお客様の問題のトラブルシューティング お客様の大規模なデータ移行の案件を支援する Box と3 rd パーティー製品の連携を踏まえ、お客様に対して End-To-End のソリューションを提案する 営業と連携し、新規プロジェクトのスコープ、見積もり、作業明細書を作成する 営業および CSM チームと連携し、お客様毎に、 Box をお客様の業務 IT システムの中核として頂くための計画を策定し、さらに、将来的な売上拡大に向けた計画策定を行う お客様の声を把握し、社内へフィードバックすることで、 Box のサービス改善につなげる WHO YOU ARE 4 年制の学位 2 年以上のコンサルティング経験（ IT 組織経由の社内コンサルティング、またはコンサルティング会社やソフトウェアプロバイダーでの社外コンサルティングのいずれか） プロジェクトマネジメントの経験、優れた顧客管理能力、顧客と協力して実施計画を策定し管理する能力

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Access Essentials - Core Product The Access Essentials organization at Okta builds the platform features for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources seamlessly & securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. The Access Management team is part of Okta R&D Engineering. Learn more about Okta’s Engineering on our blog .x The First Party Apps Platform team First Party Apps Platform team is part of the larger Access Essential - Core Product organization. We develop Okta’s secure web experiences for end-user authentication and access . Our products and features are high-impact and high-visibility. Our team develops the Okta Sign-in Widget,