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Senior Technical Support Engineer 2 Jobs

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Instacart
📍 BC, Canada• Full-time• Remote• From C$168K/yr
4mo ago

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role We are currently seeking a Senior Software Engineer to join our Agentic Analytics Platform team — the team responsible for the AI-for-Data charter inside Instacart's Data Infrastructure org. You'll design and build LLM-powered systems that transform how data practitioners (data scientists, data engineers, analysts, PMs) interact with data at Instacart — from natural-language data access and AI-assisted SQL, to automated metadata generation, to embedding intelligent capabilities across our broader data infra ecosystem. This is a hands-on role at the frontier of applied AI inside a large, modern data stack. About the Team The mission of the Instacart Self-Serve organization is to improve the productivity of data practitioners through easy-to-use, self-serve tools. Agentic Analytics is the team chartered with bringing AI and LLMs into that miss

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Justworks
📍 New York• Full-time• $188K – $242K/yr
4mo ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Are you passionate about system design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment? As a Senior Software Engineer, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, designers and other engineers to scope, design, and build new features and functionality. You will be working primarily on backend systems. We’re currently using Ruby on Rails as our main language, but prior experience in RoR is not a requirement. Your Success Profile What You Will Work On As a Senior Software Engineer for Time Lifecycle, you'll be responsibl

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Justworks
📍 New York• Full-time• $188K – $242K/yr
4mo ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Are you passionate about system design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment? As a Senior Software Engineer, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, designers and other engineers to scope, design, and build new features and functionality. You will be working primarily on backend systems. We’re currently using Ruby on Rails as our main language, but prior experience in RoR is not a requirement. Your Success Profile What You Will Work On The Onboarding teams transform a weeks-long, support-heavy onboarding

javascriptjavaredis
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PE
4mo ago

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. We’re looking for a commercially minded Senior Product Manager (GTM) to lead how our global finance & credit products are brought to market across multiple countries. In this role, you’ll own the end-to-end go-to-market strategy, shaping how we position, launch, and scale our products to drive strong adoption and revenue growth. You’ll work closely with senior stakeholders across product, sales, marketing, and customer teams to ensure every launch lands with impact. If you enjoy turning great products into successful commercial outcomes and thrive in a fast-moving, cross-functional environment, this is a role where you can make a real difference.

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Justworks
📍 New York• Full-time• $166K – $214K/yr
4mo ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the team / Product at Justworks The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value. By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide. We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spa

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CLEAR - Corporate
📍 New York• Full-time• $145K – $175K/yr
4mo ago

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Senior Manager, Operations Program Strategy will build and lead the operating system that enables CLEAR’s field organization and Aviation leadership team to execute consistently and scale effectively. You’ll own the standards, program governance, strategic planning, initiatives organization, and change management that connect Central Operations with the field—ensuring programs are ready before launch, priorities stay aligned, and change lands successfully across all Aviation programs. What you'll do: Drive Central Operations strategic planning and rhythms of business, including OKRs, program management, Monthly Business Reviews, annual planning and budgeting, and cross-functional strategic initiatives Build and lead CLEAR’s Operations change management and field communications framework, ensuring changes are thoughtfully planned, clearly communicated, appropriately sequenced, and consistently executed across a distributed field organization and leadership team Define and maintain CLEAR’s field operating standards, including SOPs, role expectations, quality assurance frameworks, and accountability measures across the field organization Lead program governance for Operations, establishing clear stage gates, readiness criteria, launch requirements, feedback loops, and field intake processes that enable successful execution of new programs and initiatives Serve as the integration point across Aviation programs, aligning cross-functional stakeholders and sequencing field-facing priorities to create a consistent operating experienc

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Cloudflare
📍 Hybrid• Full-time• Hybrid• €202K – €277K/yr
4mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Netherlands About the Role "What kind of customer value can you build with a true global network at your disposal?" The internet was not built for what it has become today. As enterprises race to adopt AI and secure their digital existence, the old infrastructure maps no longer apply. We aren't just looking for a salesperson to sell a product; we are looking for a Market Architect for the Benelux region. Cloudflare is currently prote

Über uns: Wer/Was ist Artefact? Artefact ist eine weltweit führende Beratung für Daten- und KI-Dienstleistungen mit Hauptsitz in Paris. Mit mehr als 2.000 Consultants, Data Scientists und Engineers in 26 Ländern arbeiten wir mit den globalen Marktführern zusammen. An unseren deutschen Standorten befinden wir uns auf einem rasanten Wachstumskurs. Wir beraten führende nationale und internationale Kunden branchenübergreifend dabei, das volle Potenzial ihrer Daten auszuschöpfen, skalierbare Datenarchitekturen aufzubauen und innovative KI-Lösungen zu implementieren. Als Senior Consultant (m/w/d) Data & AI Strategy stehst du im Mittelpunkt dieser Mission. Du lieferst nicht nur statische Präsentationen, sondern schlägst die Brücke zwischen technologischen Möglichkeiten und geschäftlichen Anforderungen. Dabei begleitest du unsere Kunden von fokussierten Kurzzeit-Projekten im gehobenen Mittelstand bis hin zu mehrphasigen KI-Transformationen in Großkonzernen. In dieser Rolle übernimmst du die Verantwortung für crossfunktionale Workstreams, treibst datenbasierte Entscheidungen voran und gestaltest die digitale Zukunft unserer Kunden aktiv mit. Das erwartet dich bei uns: Kundenberatung & Strategie: Du arbeitest eng mit (internationalen) Kunden zusammen, verstehst deren geschäftliche Anforderungen und übersetzt diese in datengestützte Empfehlungen, die strategische Entscheidungen und die Business Transformation unterstützen. Daten & Analyse: Du sammelst, strukturierst und bereitest Daten für Analysen auf. Mit Tools wie Excel, SQL und Python identifizierst du Trends, Muster und konkrete Handlungsempfehlungen und kommunizierst diese klar an technische sowie nicht-technische Stakeholder. Projektumsetzung: Du übernimmst die Verantwortung für Projekt-Workstreams und stellst eine qualitativ hochwertige, termingerechte Lieferung im Einklang mit den übergeordneten Projektzielen sicher. Dabei arbeitest du kollaborativ in interdisziplinären Teams aus den Bereichen Consu

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W
4mo ago

JOIN OUR TEAM As a Senior Associate Brand Service , you will play an important coordinating and organisational role by supporting our Brand Buying team in their day-to-day operations. We are looking for a highly self-motivated, well-organised and detail-oriented individual who enjoys taking ownership and working independently. This position is permanent and based in Munich . WHAT YOU'LL DO Work closely with both the Brand Buying and Production teams on daily operational topics Prepare new product go-lives on our website by supporting the Brand Buying team in the selection process and gathering all necessary information and images from our brand partners Collect required data from brands to support our sustainability and compliance initiatives, utilising AI and automation where applicable Collaborate closely with specific partners on our non-permanent assortment by establishing contracts and ensuring a stable partnership YOU COME WITH A degree in business, economics or a comparable field of study A self-motivated and proactive mindset, with a strong sense of ownership, the ability to work independently, and the capacity to multitask with a detail-oriented and structured way of working The ability to collaborate effectively with colleagues and brand partners, paired with very strong written and verbal communication skills Good knowledge of Excel, and familiarity with Salesforce is a plus WHY WESTWING If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living. Here is what you can look forward to: A high-performance culture built on trust, feedback and collaboration An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone In-Office Culture: 4 office days per week (Mon–Thu) dedicated to fast de

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Asana
📍 Warsaw• Full-time• $383K – $487K/yr
4mo ago

The AI Retrieval team powers the intelligence behind Asana's AI features by finding relevant work graph content and delivering it to LLM context windows. Our work enables AI features that truly understand your work—both within and outside of Asana—and use that understanding to take action. We also own Asana's traditional search experience. As a Senior Software Engineer on the AI Retrieval team, you'll build the systems that make Asana's AI smart and responsive. You'll tackle challenging problems in search and retrieval, working to improve the speed, cost-efficiency, and quality of our systems while expanding their capabilities to new data sources. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve Reduce the latency and cost of our retrieval system, making Asana's AI features faster and more efficient Improve the quality and relevance of search results to help users find exactly what they need Expand the retrieval system's capabilities to query new Asana objects and third-party data sources Build and optimize search infrastructure using OpenSearch/ElasticSearch Contribute to ML-powered features like embeddings-based retrieval and semantic search Collaborate with cross-functional partners in New York City while building strong relationships with your Warsaw-based peers About you 6+ years of experience writing code in a production environment Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making Hands-on experience in search engineering, including with OpenSearch or ElasticSearch

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Nuro
📍 Mountain View• Full-time• From $193.9K/yr
4mo ago

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors About the Role We are looking for talented engineers to join our Performance team to optimize the performance of Nuro’s AV software, ensuring our vehicles can react quickly and safely to the world around them. The team builds systems and tools for continuous performance analysis and drives latency reduction and resource efficiency efforts to ensure the autonomy teams can implement an autonomy stack that is efficient and performant for the current and future generations of the Nuro Driver. About the Work Analyze, profile, debug, monitor, and optimize the performance of AV software Design and develop systems and tools for memory management, thread prioritization, process/thread lifetime management Work with engineers from different teams to define the system-level architecture and building blocks Build core libraries and APIs to enable autonomy engineers to write high-performance code Drive and encourage best practices within the team and t

reactrestai
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AutoTrader.ca
📍 Toronto• C$130K – C$160K/yr
4mo ago

We are a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits . Through AutoSync , we provide software solutions to 3,500+ dealers , streamlining their operations, marketing, and sales. Dealertrack Canada is the country’s top automotive financing portal, processing more than 6.5 million credit applications each year. Collateral Management (CMS ) is a national tech solution that boosts lien and registration services , recovery services , and insolvency management solutions for Canadian Lenders As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail. --- About the role Join our Platform Engineering team at AutoScout24 Group / Trader Corporation. We build the internal platform that 600+ developers rely on to ship software quickly and safely: centralized Kubernetes, managed CI/CD, project templates, and the developer tooling that runs on top of AWS. Our customers are developers. We live "you build it, you run it" and we invest in self-service and a product mindset so a small team can have a big impact. A big part of that today is making developers more productive with AI , and we're already deep in it. We've driven AI tooling adoption across the company and we're building out the platform behind it: secure managed environments for AI coding tools, AI-assisted CI (automated PR reviews, fixes for failing builds), agentic workflows on AWS (Bedrock, Agent Core), and MCP-based integrations. The AI is the means, not the end. What we care about is a faster, smoother day-to-day for every engineer, and AI is t

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Micron
📍 Singapore• Full-time
4mo ago

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. The Senior Engineer supports advanced NAND dry etch process development by improving process windows, optimizing recipes, and troubleshooting yield/quality issues in collaboration with Process Integration and other module teams. The role requires strong experimental discipline (DOE/SPC), structured problem-solving, and the ability to translate technology requirements into production-worthy process improvements. Main Responsibilities Perform advanced dry etch process development tasks including process window analysis, recipe optimization, and tool continuous improvement evaluation for 3D NAND technology. Troubleshoot process issues as part of cross-functional teams to improve yield and quality and take ownership of assigned improvement opportunities. Collaborate with Process Integration and other process development areas (Wet Etch, CVD/Diffusion, Metals, Lithography, CMP) to develop and integrate solutions. Conduct root cause / failure mode analysis and work with vendors/suppliers where needed to close hardware/process gaps. Support pilot-line execution and process transfer activities as required by program needs. Other Responsibilities Drive

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Okta
📍 Toronto• Full-time• From C$118K/yr
4mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology— anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Description: As a Senior Research Operations Program Manager at Okta, you will play a crucial role in building and enabling an impactful beta program. Via close collaboration across research, design, product, engineering teams, QA, and release teams, you will programmatically manage cross-functional teams’ research needs. You will proactively build and manage the operations for a beta program, collaborating with other cross functional functions to plan the necessary infrastructure for this programming to be successful, following compliance and governance best practices. In this role, you’ll get to: Lead research operations and panel management for beta programming Work collaboratively across multiple teams to empower Okta staff to carry out impactful research Help manage the general pipeline o

awsgitrest
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4mo ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence About the Job The Deployment Infrastructure team is hiring a Senior Full Stack Software Engineer to lead the design, development, and evolution of the web UI for our build and deployment platform. In this role, you’ll craft a cohesive, intuitive user experience that enables engineers across Reddit to build, test, and ship software safely and confidently to a globally distributed cloud ecosystem. Our team owns continuous integration, continuous deployment, and the underlying systems that power build and deployment workflows. We’re looking for an engineer who operates at the intersection of frontend engineering, distributed systems and infrastructure, and developer experience. In your day-to-day, you can expect to: Design, build, and ship high-quality features across the stack, with a focus on creating reusable, maintainable UI components and polished frontends that scale with the platform Contribute to backend systems to deliver cohesive, end-to-end product experiences Define and enforce clean API boundaries between frontend and backend systems Collaborate with teammates to build a platform that supports: Orchestrating complex deployment workflows Progressive rollouts across clusters and regions Automated rollback of fa

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