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Senior Technical Support Engineer Jobs

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Explore current senior technical support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

H
1mo ago

Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Senior Manager, Manufacturing Engineering owns the manufacturing engineering function across Hyliion's Cedar Park, TX headquarters and primary production site and its Milford, OH R&D operations. The role is the bridge between the engineering design of the KARNO Power Module and the scalable, repeatable production system required for commercial ramp, defining and driving the processes, tooling, documentation, and infrastructure that transform KARNO from a highly engineered prototype into a manufacturable product. This is a player-coach role: the incumbent builds and leads a team of manufacturing engineers while remaining personally hands-on in the most challenging production problems. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Productionization: translate engineering designs into manufacturable, repeatable, and scalable production configurations across both sites, aligned to the commercial ramp roadmap. Tooling and process development: design, develop, and qualify manufacturing tooling, fixtures, and processes that support quality, efficiency, and volume scalability. Manufacturing documentation: own PFMEAs, control plans, work instructions, SOPs, and MBOMs, keeping them accurate, current, and accessible to the production floor. Lean and material flow: define and implement standard work, material flow, and handling strategies that increase throughput, reduce waste, and prepare the factory for

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NR
New Relic
📍 Bengaluru• Full-time
1mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! As a Senior Salesforce Developer at New Relic, you will be responsible for building and maintaining our Salesforce org. You will work closely with our Sales Revenue & Finance teams to automate processes and build custom applications on the Salesforce platform. In this role, you will be responsible for the full development life cycle, from Design and Solution to deployment and maintenance. The ideal candidate will have 5+ years of experience as a Salesforce developer and be proficient in Apex, Lightning Web Components and Visualforce. They will also have experience with integrations and be able to work with other team members or independently. Duties & Responsibilities Design, develop, test, deploy, and maintain high-quality Salesforce.com solutions Configure Salesforce.com to meet business requirements Write Apex classes, triggers, Visualforce pages, and Lightning Web Components Integrate Salesforce.com with other systems (as needed) Perform data migrations Stay up to date on the latest Salesforce.com features Handle multiple projects simultaneously Work closely with business analysts, project managers, and other developers Adhere to coding standards and best practices Required Skills and Qualifications 5+ years of experience in Salesforce development, configuration, and customization Advanced Apex programming skills, including batch jobs, triggers, web services, and unit testing Experience with Lightning Components, Visualforce, and Force.com integration techno

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Toast
📍 Boston• $153K – $245K/yr
1mo ago

Location: Boston, MA - Hybrid position Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As Senior Program Manager, R&D Talent Programs, you will own the Product/Design talent program end to end—strategy, structure, cohort experience, and stakeholder alignment—serving as the primary point of contact and the planner who builds the cohorts that become the next generation of Toast's Product and Design leadership. In this role, you will collaborate closely with the Early Careers team, who manages university partnerships and the talent pipeline, as well as the Recruitment team, who oversees candidate sourcing and requisition management. Our Product internship program is where you'll start. As that program matures, you will design and build the talent programs that come next—extending to Design and the wider set of programs that develop talent across R&D. This is a role with room to define its own scope over time. This role is ideal for someone who has built a talent program. You will set strategy alongside Product & Design leadership, then do the work that makes strategy real: securing headcount, establishing timelines, designing an evaluation bar, and creating an intern experience good enough that the best candidates say yes. You will work in close partnership with People Success Partners, Early Careers, Recruitment, Finance, Compensation, and Product/Design leadership. This role sits within the R&D Operations team at Toast - we are on a mission to empower our teams to build great products efficiently, effectively, and at scale. We remove obstacles, foster alignment, and help teams focus on what matters most—solving real problems for our customers. We also play a central role in building the talent pipeline for the future. A day in the life (Responsibilities) Own the Product and Design pro

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AC
Appian Corporation
📍 Mclean• $100K – $200K/yr
1mo ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Database Engineers in Appian’s Public Sector Customer Success department build the scalable foundation behind mission-critical systems that power the world’s most demanding enterprises and government organizations. Location: McLean, VA | Work Model: In-Office / Hybrid About the Team Appian’s Customer Success Public Sector team builds mission driven solutions that ensure peak performance, high availability, and data security for key Department of War (DoW) initiatives. We empower government organizations to modernize legacy systems using AI-Powered Process Automation and Enterprise-Grade Orchestration, ensuring seamless data access at scale. The Opportunity As a Senior Database Engineer, you will design, develop, and maintain a complex data architecture to support our long-term DoW efforts. With extensive experience with Relational Database Management Services (RDMS) and NoSQL databases, you will architect a data architecture for the program that will be capable of handling extremely large datasets, migrate legacy data into the modern architecture, and ensure high availability and performance for the systems being implemented. What You’ll Do Design and develop database architectures and data models to support the customer’s contract requirements by working closely with the Appian team to build logical and physical data models. Analyze legacy database structures to identify incompatibilities, data type mismatches, and migration risks before moving workloads to the cloud. Convert legacy stored procedures, triggers, views, and functions into targe

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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking a strategic, results-driven Senior Marketing Manager to lead our marketing efforts across the Managed Service Provider (MSP) ecosystem. In this role, you will design and execute global "to-partner" and "through-partner" marketing programs that drive awareness, enablement, and demand generation. As a key bridge between Product Marketing, Global Campaign teams, and Channel Sales, you will own the marketing strategy that empowers MSPs to successfully scale their business using the Everpure platform. WHAT YOU'LL DO Global Strategy & Campaign Execution Develop and execute the comprehensive global MSP marketing strategy and roadmap aligned with corporate revenue and channel growth objectives. Lead MSP-exclusive initiatives such as nurture campaigns, webinars, events, and value-driven programs in collaboration with Product Marketing and Content Marketing. Design, execute, and measure comprehensive demand generation strategies to drive engagement and acquisition across the MSP partner lifecycle. Create and manage end-to-end "through-partner" demand generation campaigns (e.g., webinars, digital kits, event templates) that MSPs can easily white-label to acquire end-customers. Partner Enablement & Content Creation Build, launch, and maintain a world-class MSP enablement toolkit, including pitch decks, battlecards, data sheets, and value-proposition messaging frameworks. Collaborate with Product Marketi

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DU
DoorDash USA
📍 New York• $174.2K – $256.2K/yr
1mo ago

About the Team The In-Store Sales team at DoorDash is responsible for growing and scaling the SevenRooms platform by empowering operators to take control of their guest relationships. We serve as trusted advisors to restaurants and hospitality groups, helping them solve real business challenges through thoughtful, consultative solutions. Our team takes pride in building strong relationships, identifying operational gaps, and recommending technology that helps operators streamline in-store experiences and deliver exceptional hospitality. As part of DoorDash’s broader sales organization, we play a critical role in driving new business growth while supporting long-term success for our partners. About the Role As Senior Manager, Sales – In Store , you will lead a team of ~4 managers who support regional SDR and in-field Account Executives, with full ownership of in-store revenue growth and execution across your region. You will be deeply involved in coaching and developing leaders, setting clear performance expectations, and driving sales execution – from pipeline generation and deal strategy through successful merchant adoption. You will operate with autonomy in a fast-changing environment – bringing structure to a new and scaling function, contributing to go-to-market and strategic initiatives, supporting product rollouts, and iterating quickly as our in-store offerings and merchant needs evolve. You will report to the Senior Director of SMB Commerce Platform, who will provide guidance and support as the In-Store sales function continues to scale across North America. This role requires traveling within your region (~2-4 times per quarter) to support your team and merchant partners, with additional time working remotely or from a DoorDash office. In addition, this role will require the ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You’re excited about this opportunity be

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C
1mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Switzerland About the Role We are seeking a highly accomplished and strategic Named Account Executive to join our Swiss Sales Team, focused on the German-speaking market. In this senior role, your primary mission is new logo acquisition — identifying, pursuing, and closing net-new strategic enterprise accounts across German-speaking Switzerland — while also driving deep platform adoption and expansion within a defined portfolio of ex

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About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Overview We are seeking a commercially minded Senior Financial Controller to join a unique role spanning both THG Ingenuity and a private Family Office portfolio. This role is the finance lead for King Street Townhouse Hotel and Hale Country Club, whilst helping develop the governance, reporting and financial capability of a growing Family Office portfolio Reporting into senior leadership, the successful candidate will lead a small finance team and act as a trusted business partner to operational management, providing insight, challenge and financial leadership across multiple businesses. This role offers a rare combination of hospitality, commercial finance and family office exposure, making it an ideal opportunity for an ambitious Financial Controller looking to broaden their experience beyond a traditional finance environment. Key Responsibilities Hospitality Finance Leadership Lead all aspects of finance for King Street Townhouse Hotel and Hale Country Club & Spa, including: Monthly management accounts and performance reporting Budgeting, forecasting and long-term planning Board reporting and financial commentary Cash flow forecasting and working capital management KPI reporting and analysis Capex appraisals and investment analysis Balance sheet oversight and control environment Annual audit support and statutory reporting VAT and tax complia

C
Cloudflare
📍 Hybrid• Hybrid• €89K – €122K/yr
1mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal or London, United Kingdom or Austin, Texas About the role The Egress team was formed to own a very important aspect of Cloudflare's Connectivity Cloud : egress connectivity for our vast portfolio of products. The team build and operate cutting edge network software infrastructure used by a growing number of Cloudflare products to connect to any destination from Cloudflare's network. Among the products powered

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure Cloud Azure Native is a generally available service that brings enterprise-grade block storage natively to Azure. With the first version already live, we are expanding the service into new use cases and markets while improving its reliability, operability, and customer experience. Our Foundation team owns a Go-based control-plane service that coordinates how customers provision and use storage in Azure. Around it, we work with a modern cloud stack including Temporal and other platform services for workflows, automation, and observability. This is a production cloud service: the code you write directly shapes how customers deploy, scale, and operate storage in their Azure environments. You’ll work on a core storage service in a major public cloud , as part of a joint effort between Everpure and Microsoft. You’ll design and evolve APIs and service behavior in the critical path of real customer workloads, collaborating closely with engineers across both companies. Clear API contracts, long-lived interfaces, test automation, and CI/CD are fundamental to how we build. You’ll have the opportunity to own services end to end and solve complex distributed-systems problems in the public cloud. WHAT YOU'LL DO Own and evolve a production cloud service that powers Everpure Cloud Azure Native, taking features from idea and design through deployment and operation in Azure for real customers. Build new capabilities and i

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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Bengaluru, India About the department The Oracle Team, part of Cloudflare's DIA and Enterprise systems organization, manages the complete end-to-end operation of our S2P processes. This ensures consistent processes across all functional areas, enabling Cloudflare's internal teams to work efficiently and facilitating business interactions with customers and partners. Position Overview Drive the strategy and execution of our global procurement t

aiaccountingfinance
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About Appier Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com . About the role The Senior Executive Assistant provides high-level, confidential administrative and operational support to the Global SVP, Head of Sales. Operating as a strategic partner , this role manages daily executive workflows, coordinates cross-border communications, and ensures seamless execution across time zones in a fast-paced AI Adtech environment. Key Responsibilities Manage complex executive calendars, resolve scheduling conflicts proactively, and coordinate cross-time-zone internal and external meetings. Organize comprehensive domestic and international travel itineraries, commercial flights, accommodations, and logistics. Serve as the primary point of contact between the Global SVP, internal teams, clients, and global business partners. Draft, translate, and refine professional correspondence, reports, and presentation decks in both English and Mandarin. Prepare meeting agendas, record detailed minutes, track actionable deliverables, and follow up on cross-functional initiatives. Prepare, review, and reconcile executive expense reports with high accuracy and attention to detail. Assist with confidential matters, cross-border business development initiatives, and special ad-hoc projects. Essential Qualifications Minimum 3 years of executive at the regional or global level. Native or bilingual fluency in Mandarin with excellent command of English,

ailogistics
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Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Compliance function at OKX is responsible for promoting a strong compliance culture and supporting the business in meeting its regulatory obligations and managing enterprise risk. The Product Compliance team is responsible for embedding compliance into the product lifecycle and supporting the compliant development, launch and ongoing operation of OKX products and features globally across all markets in which our products and services are offered. We work closely with Product, Engineering, Legal, Risk, Central Compliance and local Compliance teams to identify regulatory and compliance requirements, assess product risks and develop practical solutions that support responsible commercial growth. About the Opportunity We are seeking an experienced, hands-on and commercially minded Senior Compliance Manager to join our Product Compliance team. This is a senior individual-contributor role focused primarily on the day-to-day review of new products, material product changes and existing product enhancements. The emphasis is on delivering timely, well-reasoned product compliance assessments using

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Ramp
📍 New York• Full-time• Remote• $360K – $400K/yr
1mo ago

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role You will be a front-line manager to a group of Account Executives (AEs) who will be hunting, pitching, and closing new business for Ramp. You will be responsible for 1:1 coaching, mentoring, and strategy development, working closely with leaders across Sales, Marketing, Product, and the executive team to drive positive outcomes for this segment. As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp’s sales development motion. What You'll Do Manage, develop and execute career development and leadership plan for a group of Account Executives and provide daily 1:1 mentoring and coaching Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual AEs to ensure key performance metrics are met Hire and train new AEs on Ramp’s product, buyer personas, competition, and tools through various methods (ie. role-plays) Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet compan

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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Role Responsibilities & Tasks: Develop and Implement Strategic Business Improvement Plan Support Leaders to work with direct and cross-functional teams to plan global strategic direction of supply assurance for Assembly and Test manufacturing sites Accountable for Supply Assurance metrics. Advocate for and attain targets related to Supply Assurance metrics, encompassing DSL (Demand Service Level), SSA (Safety Stock Attainment), WOS (Weeks of Supply), OTD (On time Delivery), and Buy Rule Governance. Accountable for site Operational execution and inventory metrics, including DIO (Days of Inventory Owned), Excess & Obsolescence/Scrap Rate, and Slow Moving. Assist in formulating a global supply plan, implement improvement strategies, and address supply and supplier capacity challenges and customer issues. Build consensus on strategic plan and refine (as required) Provide insights and drive on procurement initiatives (AI first) and productivity improvement. Lead and Coach Supply Managers & Procurement Operation Managers Drive Operational Excellence through servant leadership to guide and coach the Supply Managers on day-to-day operations. Establish performance and development goals for Supply Managers and Procurement Operations Managers. Engage the team for strategic objective improvement. Cultivate learning behaviors to drive AI and productivity improvement. </p

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