Senior Technical Support Engineer Jobs

About the Job Do you think like a management consultant, thrive in a high-growth environment, and can't stop thinking about the intersection of data, technology, and business strategy? Are you the person clients turn to when the problem is complex, the stakes are high, and the path forward isn't obvious yet? With over 2,000 employees, 36 offices on five continents, and world-class clients like Samsung, L'Oréal, and Mattel, Artefact is a consulting firm that transforms data into measurable value and business impact. We've recently launched in the US with offices in NYC and Los Angeles — and we want you to join us as a cornerstone of our founding team. Who We Are Founded and headquartered in Paris, Artefact is a next-generation consulting firm specializing in data, analytics, and AI consulting — dedicated to transforming data into business impact across the entire value chain of organizations. We don't just advise; we build, implement, and deliver results our clients can measure. We have 2,000 employees across 36 offices focused on accelerating digital transformation for some of the world's most recognizable brands. Our state-of-the-art data technologies, lean AI agile methodologies, and cohesive teams of elite business consultants, data analysts, data scientists, data engineers, and digital experts are all laser-focused on delivering real value to every client. We design data-driven solutions tailored to each client's specific needs — always conceived with a business-first mindset and delivered with tangible, measurable results. Our expertise is built on deep AI knowledge acquired through 1,000+ client engagements across the globe. Find out more at artefact.com. What You Will Be Doing As a Senior Consultant, you'll be a driving force in our US practice — leading high-impact client engagements, shaping analytical strategy, and setting the standard for delivery excellence on our founding team. You won't just surface insights; you'll own the client relationship, structu

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation. About the Role As a member of our AI Product Counsel team, you will assist with legal initiatives related to our advanced AI products, models, and technologies. This role is highly cross-functional across OpenAI with a focus on advising product teams on the cutting edge of AI model and product developments, in areas that may span across ChatGPT and Codex, including agentic work, search, commerce, and multimodal outputs.This is a unique opportunity to engage directly with the forefront of the legal and AI fields. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be the go-to counsel and partner for several teams focused on frontier AI models and products. Identify and address product, regulatory, copyright, commerce, privacy, and other legal risks and mitigations, including for agentic, commerce, and multi-modal experiences. Develop strategies for handling legal issues in creative ways and build processes for scaling flexible solutions that address risk. Serve as an expert in AI legal matters and help propose and advance AI legal policy positions. You’ll thrive in this role if you: Have 10+ years of experience with a mix of in-house or technology-focused law firm roles. Understand the letter of the law and can approach problems in a practical, principled approach. Build cross-functional relationships and communication styles that resonate with teams to balance risk-taking with responsible development. Have a strong sense of ownership, are inquisitiv

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Director, Data Advisory Services (DAS) plays a critical role within Advisory, partnering closely with the broader D&B Sales organization as well as the Analytics Advisory and Solution Architecture teams to demonstrate the value of D&B Data and Insights in solving complex business challenges for both existing clients and new logo prospects. The Senior Director, Data Advisory Services is deeply passionate about data and exemplifies Dun & Bradstreet’s core objectives: honoring the client, stewarding our data, protecting and growing the franchise, developing new insights, and investing in our people. With extensive experience leading enterprise‑scale data management initiatives, the DAS Leader focuses on coaching and mentoring Data Advisors to design, standardize, and scale high‑impact service blocks that clearly articulate and deliver the value of D&B data across diverse customer use cases. In close partnership with the Analytics Advisory Leader, this role helps shape a progressive consultative strategy that creates expansion opportunities for Advanced Analytics sales. The DAS Leader guides the team in building automated and agentic solutions to deliver Data Advisory Services at scale, including data stewardship, matching and identity strategies, hierarchy activation, evaluation of new data solutions, industry best‑practice development, and global data education initiatives. This role is responsible for driving consistency, quality, and repeat

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations | Austin, TX; Seattle, WA or London, UK About the Role Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at mas

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in. Senior Mechanical Engineer – Haircare Needham, MA Build the Products People Reach for Every Morning Personal care is one of SharkNinja's fastest-growing categories — and the Shark Engineering team is at the center of it. We're looking for a Mechanical Engineer II to help design and develop the next generation of haircare products: things that work better, feel better, and genuinely improve people's daily routines. This is a hands-on role with real creative latitude. You'll work across the full product lifecycle — from initial concept through mass production — on a team that moves fast, prototypes early, and takes consumer experience seriously at every stage. What You'll Do You'll be a core contributor on a cross-functional engineering team, owning design problems from first principles through manufacturable solutions. Define product architecture on innovative new haircare p

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Join our team as an Senior Account Executive, where you'll focus exclusively on introducing New Relic to new customers in Spain. You'll build relationships with potential new clients , listen to their challenges, and show them how our solutions can help their business succeed. This is a collaborative role where you'll partner with internal teams—including solution consultants, marketing, and customer success—to create thoughtful strategies to acquire new customers and help them thrive. What You'll Do Develop Your Territory: Build meaningful relationships with key stakeholders in your target accounts for Spain. Your goal will be to become a trusted advisor by understanding their needs and matching them with the right solutions from our portfolio. Create New Opportunities: Partner with our marketing and demand generation teams on campaigns, while also developing your own strategies to engage prospective customers. You'll connect with stakeholders at various levels to build trust and spark interest in New Relic. Manage Your Sales Cycle: Guide opportunities from initial conversation to close. You'll maintain accurate forecasts, keep your activities updated in Salesforce, and communicate your progress to the team. Stay Curious: Learn about your prospective customers' business goals and technology stacks. By staying informed about their industries, you can better identify opportunities where New Relic can provide significant value. Grow Your Product Knowledge:

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE We are hiring the next generation of product managers. AI has collapsed the work that used to sit between an idea and a working version of it, and for the first time, PMs can be true builders. The PMs who win in this era do not manage the work. They build the product, every day, with their own hands. A Senior Product Manager owns a meaningful surface of ClickUp and is accountable for whether it gets better. You decide what to build and why, then go build a working version of it. You prototype in Cursor and Claude when an idea is faster shown than written. You live in the data and the customer signal, and the time between spotting a problem and having something people can react to is measured in days, not weeks. The PMs who compound the most impact at this level are the ones who keep finding leverage that did not exist last quarter. KEY RESPONSIBILITIES Own the vision, roadmap, and delivery for a defined product surface, balancing near-term wins with longer-horizon investments. Run continuous discovery. Building and using agents to monitor and synthesize that part of your job. Write sharp PRDs and specs that give engineering and design what they need to move fast without ambiguity. Define success metrics before you build, track them after you ship, and iterate when outcomes do not match expectations. Prototype your own ideas using Cursor, Claude Code, and our Prototype Playground. Show the concept before filing the ticket. Collaborate cross-functionally with engineering, design, analytics, and GTM without needing to be managed through the process. Present your roadmap and results clearly

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact. Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide. Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond. At InMobi Advertising , you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide.

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Deal Strategy & Structuring Structure complex multi-year, multi-product deals with confidence, modelling ARR, TCV and PPU trade-offs across seat tiers, platform fees and discount scenarios Approve discount and non-standard term exceptions within your delegated authority without Manager review, and document your reasoning, including for the ones you decline Spot structuring risks the AE/CSM did not flag, and map pricing decisions to ARR impact, retention risk and GTM incentive alignment Act as the go-to DealHub (CPQ) expert for the EMEA field, answering configuration and pricing questions directly instead of routing them upward Peer-review Specialist deal summaries and approval decisions before they reach the field Order Management & Booking Integrity Own the review and booking of signed EMEA deals. Validate contract terms, dates, SKUs and pricing against the order form, and resolve non-standard order structures with judgement rather than escalation Approve non-standard booking structures and release blocked orders within your delegated authority Work upstream: tell Deal Strategy colleagues and AEs while a deal is still being negotiated if a structure will be unbookable or will create a revenue recognitio

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. About the Role We are seeking a Senior Analytics Engineer to help design, build, and scale our analytics platform. This is a hands‑on, high‑impact role suited to someone who enjoys greenfield analytics work, has strong opinions on data modelling and architecture, and partners closely with stakeholders to translate business problems into trusted, well‑governed data products. You will work within the PlayStation Partners Platform, delivering global data, reporting, and analytics solutions that support partners worldwide in developing and publishing games and content on PlayStation. Our mission is to deliver timely, scalable, and high‑quality data and insights that enable data‑driven decision‑making, improve operational efficiency, and uncover revenue opportunities. In this role, you will help shape how analytics is delivered across the organisation, from modelling standards and dbt best practices to the creation of trusted, decision‑ready datasets. What You Will Be Doing Analytics Engineering and Data Modelling Design, build, and maintain analytics‑ready data models using dbt, following best practices such as modularity, reusability, and clear semantic layering. Lead the development of greenfield analytics assets, from raw source ingestion through to curated,

GTM Operations & Strategy at MongoDB is a global team of builders and innovators focused on unleashing MongoDB’s sales greatness by pairing world‑class analytics with scalable operations. Within GTM Operations, the GTM Intelligence – Applied Science team turns complex GTM data into tools, models, and insights that help our sales organization make better, faster decisions across our people, segmentation, territory design, forecasting, and account prioritization. As a Senior Analyst on the Applied Science team, you will own high‑impact analytical workstreams end‑to‑end: from problem framing with senior GTM stakeholders, to data engineering and model design, through to productionalized workflows, dashboards, and executive‑ready narratives that drive concrete changes in the field. This role is based in Dublin, Ireland and supports a global stakeholder set across regions and GTM functions. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. What You’ll Do Translate GTM questions into analytical projects Partner with GTM Ops, Sales Strategy & Planning, Sales Leadership, and Central Analytics to scope problems, define success criteria, and prioritize work across areas like segmentation, territory design, account prioritization, and pipeline/forecast health. Structure ambiguous questions into hypotheses, analytical plans, and clear recommendations for senior stakeholders (SVPs, RVPs, functional leaders). Design and build scalable analytics & models Develop and maintain statistical and machine learning models (e.g., NARR prediction, deal qualification, account momentum, workload identification) that inform forecast expectations, territory assignments, and deal prioritization. Engineer robust data pipelines and features (SQL/Python) on top of our GTM data stack (Salesforce, product usage, call transcripts, marketing signals, etc.) in partnership with data and platform teams. Own core GTM analytics assets Contribute t

The Legal team supports Datadog’s rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog’s offerings. Datadog’s Legal team collaborates with virtually every team across the organization, from engineering to product to marketing. Within Legal, the Commercial, Alliances & Procurement team focuses on all commercial engagements, channel and alliances agreements, procurement matters, and related legal topics across Datadog’s global footprint. We are a collaborative, people-first team that values acting as trusted advisors, communicating clearly, embedding inclusion, and holding ourselves accountable. This role offers the chance to play a critical part in the success of a rapidly growing and innovative SaaS company in APJ, with a particular focus on our India and South East Asia regions. You will lead complex negotiations with Indian and South East Asia customers and partners and serve as a trusted advisor to internal stakeholders with a strong focus on the India region as our business rapidly expands in that region. The position requires someone who can negotiate complex agreements with Indian customers, have deep expertise in navigating the legal regulatory landscape in India and South East Asia while also supporting broader APJ commercial activity. You will also have the opportunity to influence and refine Datadog’s contracting and compliance approach across these fast-evolving markets. The role involves close collaboration with cross-functional teams including Sales, Deal Desk, Procurement, and Privacy. You will be expected to provide strong, practical solutions that balance legal risk with business objectives. This position will also give you exposure to cutting-edge SaaS technology areas such as privacy, security, and AI, allowing you to stay at the forefront of the industry. At Datadog, we place value in our office culture -

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. About the Role As a Full Stack Engineer , you will build the product experience—dashboards, chat interface, persona-specific layouts, and the API layer that connects UI to agent + data layers. You will also own internal workflows that enable finance sign-off and platform governance. What You’ll Do UI & Product Experience Build theNextJSweb app: dashboards, chat interface, and persona-based views. Implement data-heavy UI patterns: tables, drilldowns, charts, exports. Ensure accessibility, usability, and consistent experience across personas. Backend-for-Frontend (BFF) Build andmaintaina NestJS BFF layer connecting UI to agent/data services. Treat BFF APIs as versioned platform contracts—manage changes cleanly. A

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. About the Role As a Senior Data Engineer , you will own the data foundation of Zinnov’s GCC Intelligence Platform—building reliable multi-tenant pipelines and KPI-ready datasets across Finance and Hiring domains. Your work enables downstream dashboards and AI agents to operate on clean, reconciled, governed data. What You’ll Do Data Pipelines & Medallion Architecture Build andmaintainingestion pipelines from source systems (e.g., Dynamics, Workday, Airtable, SFTP feeds). Design and implement Medallion pipelines (Bronze → Silver → Gold) across Finance and Hiring data. Build reconciliation and gating logic to ensure only validated data reaches Gold. Multi-tenant Data Modeling Design multi-tenant PostgreSQL schemas with row-level s

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role You will combine deep SaaS Partner/Channel GTM domain knowledge with experience defining decision-grade signals for partner-led selling, and partner with engineering to bring them to life as AI agents. In this role, you will identify where partner managers and channel leaders need real-time signals, and work with engineering to build and prioritize the roadmap for how AI-generated signals power partner-sourced decisions across the business. What You'll Do (Role Expectations) Partner with Partner/Channel and RevOps leadership to identify where partner managers rely on gut feel, and define signals (partner pipeline health, deal registration risk, co-sell opportunity, partner performance, next-best-action) that convert raw co-sell and partner data into decisions they can act on Own the signals repository covering business logic, inputs, owner, and status for every signal in the partner-sourced motion, as the single source