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Senior Technical Support Engineer Jobs

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Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. We're looking for a Senior Revenue Operations Business Partner to serve as the operational partner to the GM, EMEA. In this role, you'll connect the EMEA go-to-market (GTM) organization with Global Revenue Operations (RevOps), driving operating cadence, insights, and execution of regional strategy. You'll support the full EMEA GTM motion across BDR, AE, PAM, AM, SE, CE, and FDE teams across FIME, UKI, DACH, and Iberia. You'll own forecasting, QBRs, analytics, process improvements, and help scale region

artificial intelligenceaisalesforce
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Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by gl

gitrestai
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RG
3mo ago

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a talented Software Engineer who possesses a strong interest in all the low-level technology that makes a modern video game tick to support the Cfx.re creator platforms, including FiveM and RedM. As a member of our team, you will need a critical and creative eye capable of putting forth innovative solutions to complex problems. If you like to understand how things really work “under the hood” of your favorite games, we’d love to hear from you. This is a full-time, permanent and in-office position based in Rockstar’s unique game development studio in the heart of London. WHAT WE DO The Rockstar Creator Platform Team deliver a technology platform that enables players to experience community created content on fully customized dedicated servers where creators can develop their own game modes and other modifications in a variety of scripting languages. We create technology, tools, and solutions to enhance the creator experience and empower our community to create and share any experience imaginable. RESPONSIBILITIES Maintain and improve existing and new codebases, ensuring high standards of quality, stability, and efficiency in collaboration with cross-functional teams. Support software release processes across multiple branches, coordinating with production and engineering teams to ensure readiness and a high standard of quality. Help identify, prioritize, and resolve critical issues, coordinating timely fixes while maintaining overall system stability. Drive release planning, deployment, and rollback procedures. Maintain and enhance build, test, and release automation

ci/cdgitrest
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Cloudflare
📍 Hybrid• Full-time• Hybrid• €54K – €75K/yr
3mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal About the Role Cloudflare is a system spanning the globe, on a mission to make the Internet safer and more powerful every day. To help fulfill this mission, we are seeking an incident response Analyst / Consultant to join our Cloudforce One REACT organization. In this role, you will respond to active customer attacks across two primary tracks: 1) L7 mitigations — bot abuse, web scraping, credential stuff

pythonreactaws
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Twilio
📍 Ireland• Full-time• Remote
3mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer. About the job This position will be part of a team of talented engineers within our Commerce Platform Team, who build services and products that operate at a massive scale. This platform is central to Twilio's core business as it is responsible for managing the billing lifecycle and payment experience for our customers, while also acting as a gateway for discovering and selling our products. Billing is going through a transformational journey, and we are introducing new and exciting capabilities. The engineer in this role will be part of a team that focuses on the control plane, billing experience and account lifecycle management. The successful candidate will design, build, and operate core billing platform services that help transition our platform and our customers to the next generation architecture. These services work for all Twilio customers, regardless of their scale and billing complexi

REMOTEtypescriptpythonjava
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Y
3mo ago

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . Yext is seeking a hands-on Procurement Specialist to join our Global Procurement Team. Reporting to the Senior Procurement Manager, you will drive operational excellence by owning the day-to-day Procure-to-Pay (P2P) workflow in Coupa and serving as our SaaS renewal lead. Responsibilities. Procure-to-Pay Operations Manage the daily Coupa Requisition-to-PO workflow — validate coding, ensure proper documentation, and confirm compliance with the global approval matrix on every transaction. Monitor open POs monthly, reconcile uninvoiced balances, and submit PO change requests when service periods or values need updating. Support requestors throughout the contract request form (CRF) process in Coupa, from commodity classification to final approval routing. Maintain Yext's standard Net 45 payment terms in all vendor agreements and flag deviations during the contracting stage. SaaS Renewal Tracking Serve as the primary Tropic data entry administrator — keep the SaaS portfolio current, accurate, and fully documented. Track upcoming SaaS renewals and push 90-day alerts to the Senior Procurement Specialist and Senior Procurement Manager to make sure no renewal catches the team off guard. Use Tropic to support price benchmarking for software renewal

aiTableausupply chain
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AC
3mo ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. We are looking for a highly skilled Senior Payroll Specialist to join our global payroll team. In this role, you will oversee payroll operations across APAC ensuring accuracy, compliance, and a seamless employee payroll experience. You will work closely with HR, Finance, and external vendors to deliver timely and compliant payroll while continuously improving processes. What You’ll Do Oversee the entire monthly payroll cycles across India, Australia, Japan, and Singapore. Ensure accurate payrolls for new hires, exits, promotions, transfers and all types of variable pays. Conduct audits and reconciliations to identify and resolve payroll discrepancies. Collaborate with HR and different stakeholders on onboarding documentation, monthly variable pay, and all monthly payroll inputs. Monitor compliance with local payroll legislation and tax requirements. Maintain up to date employee records in HRIS/payroll systems and support all employee payroll related inquiries. Partner with third-party vendors and provide global payroll backup support. Identify process improvements and strengthen payroll system controls. Deliver professional customer service to employees and internal stakeholders. About you Bachelor’s degree in finance, Accounting, Human Resources or related field is preferred. 5+ years of payroll experience is a strong advantage. Strong execution skills, analytical mindset, and attention to details with the ability to work independently. Excellent written and verbal communication skills. Tools & Skills You’ll Bring Intermediate to advanced Excel skill

aiExcelaccounting
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Cloudflare
📍 Remote• Full-time• Remote• $230K – $317K/yr
3mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations US Applications will be accepted until October 13, 2026. About the Role The Global GTM Strategy, Planning and Operations team at Cloudflare supports our high-growth Sales organization through scalable, AI supported GTM planning and operations. We focus on thoughtful planning of sales capacity, segmentation, territory carving, quota setting, and compensation design while ensuring clear rules of engagement for our Sales Team. Our goal

REMOTEaifinanceHR
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Join the world-class team at Micron, where we drive technology development and innovation in memory and storage solutions. As a Senior/Staff Device Characterization Engineer in Micron, you will drive technology development by being accountable for electrical device-level measurements on groundbreaking memory and storage solutions. In addition, you will leverage your subject matter expertise to enable test frameworks and propose methodologies to characterize novel/advanced devices. You will utilize your semiconductor instrumentation know-how to debug & resolve measurement related issues and perform device data analysis to summarize results for the customers. In this role you will partner with engineering teams from process integration, process development, design, product, and quality & reliability. Responsibilities will include Setup and perform measurements for several device flavors. Analyze and optimize the technology behavior including statistical analyses of the measured data from early technology lots and wafers. Leverage device background and measurement expertise to solve device problems. Track and improve the specifications through the different stages of the technology maturity. Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal req

pythonlinuxartificial intelligence
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Adani Group
📍 Mundra• Full-time
3mo ago

The Engineer - Moulding (QA Blade) conducts inspections of blade molding processes, monitoring key parameters and validating incoming materials to ensure consistent quality. This role documents inspection results, supports process improvement efforts, and ensures compliance with molding standards. The position collaborates with production teams, provides training on inspection techniques, and adheres to safety protocols in blade manufacturing. Source: Adani Group | Job ID: 52566

aitraining
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Robinhood
📍 United States• Full-time• $136K – $160K/yr
3mo ago

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood is on a mission to democratize finance for all — lowering barriers and expanding access so everyone can participate in the markets. Since our 2015 launch we've grown into one of the fastest-scaling brokerages ever, and that growth depends on hiring and keeping exceptional people. The Compensation team designs the programs that help Robinhood attract, motivate, and keep that talent as the company scales. As a Senior Compensation Analyst, you'll own compensation analytics and the systems behind our broad-based base pay and variable comp programs. You'll build the models that drive pay decisions, run the tooling and workflows the People and Recruiting teams depend on, and use automation and AI to improve operations and enhance user experience. You'll operate across analysis, systems, and program execution — and have real ownership from day one. This role is based in our Menlo Park, CA; New York, NY; or Chicago, IL office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and de

artificial intelligenceaiExcel
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Zocdoc
📍 Usa Remote• Remote• $153K – $200K/yr
3mo ago

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. Your Impact on our Mission Zocdoc's most important asset is our people. As a Health Systems Enterprise Account Executive, you'll own and grow a portfolio of some of Zocdoc's largest and most strategic health system partnerships. Serving as a trusted advisor to executive stakeholders, you'll drive long-term growth through consultative selling, contract renewals, commercial negotiations, and expansion opportunities. You'll navigate complex enterprise buying processes, lead multi-threaded sales motions, and partner cross-functionally to deliver measurable value for both your customers and Zocdoc. This is an opportunity to make a meaningful impact on a high-priority book of business with significant growth potential. Working closely with Client Success, Product, Operations, Marketing, Finance, Legal, and Leadership, you'll help shape customer strategy, strengthen partnerships, and accelerate adoption across some of the nation's leading health systems. If you're energized by executive-level selling, thrive in complex enterprise environments, and enjoy building relati

REMOTEaisalesforceExcel
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Databricks
📍 Mountain View• $159.9K – $219.9K/yr
3mo ago

P-1580 About Us: The Web Engineering team at Databricks builds and owns the public-facing web experiences that represent Databricks to the world, across databricks.com, the blog, landing pages, hubs, microsites, and event properties. We are rebuilding the platform from the ground up, AI native from the start, and pioneering an agentic SDLC as our operating model. The Role: As Senior Software Engineer, AI Native Web Platform on the Web Engineering team, you will build and scale the platform layer that Web Engineering builds on: framework, infrastructure, CI/CD, and deployment pipelines. You will work under the direction of the Staff Software Engineer and contribute to a unified, agentic-ready foundation that shifts platform maintenance from per-surface effort to a centralized, scalable system. The impact you’ll have : Build and scale platform infrastructure including CI/CD pipelines, deployment automation, secrets management, and edge delivery configurations that power all of databricks.com Own accessibility testing in CI, bringing automated a11y validation into the deployment pipeline so accessibility is enforced at every release rather than caught after the fact Implement consent management infrastructure at the platform layer, replacing fragmented per-surface implementations with a centralized, policy-driven system that enforces compliance automatically across all web properties Contribute to tech stack unification: consolidating a fragmented set of frameworks and deployment models onto a shared design system and unified deployment foundation Operate in an AI native SDLC where agents assist across code generation, testing, and deployment, building faster and more reliably alongside them What we look for: 8+ years of software engineering experience with a track record of shipping and operating production web infrastructure Strong expertise across web platform infrastructure including CI/CD, deployment pipelines, build systems, and edge

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Twitch
📍 United States• Full-time• $137.8K – $186.4K/yr
3mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Twitch UX Monetization team is responsible for helping streamers monetize on Twitch through viewer engagement across our product experiences. A Senior UX Designer on the Monetization Team is expected to lead design work at the program level, work with senior XFN partners, represent work to executive leadership, guide and mentor junior designers and will report directly to the Monetization Director of Design. About the Role Designers at Twitch are involved in development from project conception all the way through execution and iteration. You will have the opportunity to do hands-on research and collaborate closely with engineers. If you are a champion for designing for humans and create playful and caring software for your customers, you will flourish on this team. You Will: Collaborate with a cross functional development team of product managers, engineers, and designers Learn from streamers and viewers about the ways they use our services and their desires to accomplish more Think creatively about how to solve problems that will sustain streamers’ communities Give back to the design community at Twitch by using and improving existing patterns and approaches Combine qualitative and quantitative information to develop hypotheses about customer motivations and use that to improve

T
Twitch
📍 United States• Full-time• $137.8K – $186.4K/yr
3mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Twitch UX Monetization team is responsible for helping streamers monetize on Twitch through viewer engagement across our product experiences. A Senior UX Designer on the Monetization Team is expected to lead design work at the program level, work with senior XFN partners, represent work to executive leadership, guide and mentor junior designers and will report directly to the Monetization Director of Design. About the Role Designers at Twitch are involved in development from project conception all the way through execution and iteration. You will have the opportunity to do hands-on research and collaborate closely with engineers. If you are a champion for designing for humans and create playful and caring software for your customers, you will flourish on this team. You Will: Collaborate with a cross functional development team of product managers, engineers, and designers Learn from streamers and viewers about the ways they use our services and their desires to accomplish more Think creatively about how to solve problems that will sustain streamers’ communities Give back to the design community at Twitch by using and improving existing patterns and approaches Combine qualitative and quantitative information to develop hypotheses about customer motivations and use that to improve

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