Senior Technical Support Representative Jobs

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Emerging Talent is an important part of how Ramp builds for the long term. It gives us the opportunity to meet exceptional people early, build relationships before they enter the broader talent market, and develop the next generation of Ramp talent. We’re hiring a Recruiter to help build and execute our Emerging Talent programs. You’ll own full-cycle recruiting across early-career roles and internships, partnering closely with hiring teams to identify, assess, and close exceptional candidates. A big part of the job is finding talent before everyone else does. You’ll build relationships with students and early-career candidates, develop new ways to reach high-potential talent, and help create an exceptional experience from a candidate’s first interaction with Ramp through offer and, for our interns, potential conversion to full-time. You’ll also have the opportunity to improve how we operate, test new approaches, and help shape a growing Emerging Talent function. What You'll Do Own full-cycle recruiting across Ramp’s Emerging Talent ro

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Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview The Senior Brand Designer crafts how Harvey shows up across every touchpoint, translating a complex legal AI product into clear, compelling stories and systems. They sit on the Brand & Creative team, partnering closely with growth marketing, product marketing, content marketing and creative operations to ship high-impact work that’s cohesive and scalable. This role drives the evolution of Harvey’s brand system and campaigns so that every asset reinforces our position as the category-defining legal AI platform. They make key calls on creative direction within their projects and are a trusted collaborator to cross-functional partners. It’s a chance to help define a fast-moving brand from the inside, with direct line-of-sight to the impact of your work. What You'll Do

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview The Senior Brand Designer crafts how Harvey shows up across every touchpoint, translating a complex legal AI product into clear, compelling stories and systems. They sit on the Brand & Creative team, partnering closely with growth marketing, product marketing, content marketing and creative operations to ship high-impact work that’s cohesive and scalable. This role drives the evolution of Harvey’s brand system and campaigns so that every asset reinforces our position as the category-defining legal AI platform. They make key calls on creative direction within their projects and are a trusted collaborator to cross-functional partners. It’s a chance to help define a fast-moving brand from the inside, with direct line-of-sight to the impact of your work. What You'll Do

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Requirements Tech / BE in Computer Science, Engineering, or a related field. 6+ years of professional software development experience with a strong focus on frontend development. Strong hands-on experience with js (Vue 3) . Strong proficiency in TypeScript and modern JavaScript (ES6+) . Proficient in HTML5, CSS3 , and responsive web development. Experience with state management libraries such as Pinia, Vuex . Experience integrating and consuming REST APIs . Good understanding of UI/UX principles , frontend architecture, and web performance optimization. Familiarity with component-based design and reusable UI development. Strong problem-solving skills with the ability to troubleshoot and resolve complex frontend issues. Experience with Git and modern development workflows. Self-motivated, well-organized, and a strong team player in a globally distributed setup. Excellent written and verbal communication skills. Preferred Skills Micro-frontend experience Experience with frontend testing frameworks such as Vitest, J

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager in Twilio’s Conversational Agents Organization About the job The Conversational Agents Organization at Twilio is building the bridge between AI agents and the Twilio platform. We are seeking a Senior Engineering Manager to lead the Agent Implementations team. This role will lead the team responsible for building and operating best in class agents that power Twilio’s own business workflows. If you’re interested in helping spearhead Twilio’s internal AI transformation this role is for you! Responsibilities In this role, you’ll: Lead the engineering strategy and execution for enabling customer AI agents to securely and reliably consume Twilio platform capabilities. Build and scale systems that power AI agents for Twilio’s internal business operations, improving efficiency and automation. Collaborate across product, platform, security, and go-to-market teams to identify high-impact AI a

Senior Software Engineer, Internal Tools Location: Remote, USA About Syllo Syllo is defining the Litigation AI category. We are the first unified platform designed to autonomously manage the entire litigation lifecycle end to end. Founded in 2019 by a team of litigators and engineers, Syllo enables legal teams to securely harness the power of AI across any matter, regardless of complexity or scale. Our technology supports Fortune 500 companies and AmLaw 200 firms in managing their most complex litigation portfolios. Awarded ILTA Transformative Project of the Year and ALM eDiscovery Technology of the Year for 2026, we are the market leader in enterprise grade litigation AI. Backed by top tier VCs, we empower enterprise legal departments to move faster, mitigate risk, and push the boundaries of what technology can achieve. About the role Amplify internal productivity through flexible, AI-first internal tools. This role is centered on building and expanding the internal software that allows Syllo to scale smoothly. You’ll take ownership of internally built custom tools that keep our operations running efficiently across every department. At Syllo, AI is integral to how we engineer solutions. You will leverage modern AI coding agents and automated testing toolsets as primary capabilities in your workflow, maintaining a high velocity while upholding high standards for system design, code clarity, and reliability. We are looking for an engineer who loves building high-leverage tools, actively refines their AI-assisted engineering methodology, and enjoys crafting thoughtful solutions to unique internal operational challenges. What you will do Drive internal tool evolution: Build, maintain, and scale internal software tools, including document/contract parsing engines, interactive Slack applications, and custom operational utilities. Build with AI-first workflows: Utilize AI coding agents and assistants to supercharge your execution, writing clean, well-architected code whi

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Manager – Finance Transformation (Record to Report) to join our team. This is a Hybrid role reporting to the Director, Finance Process Optimization & Transformation in the Finance department. In this key role, you will design, document, and scale consistent end-to-end Record to Report processes and controls across Zscaler's global Finance organization, driving automation, institutionalizing process knowledge, and building governance frameworks that underpin a world-class Finance function. What you’ll do (Role Expectations) Standardize end-to-end Record to Report processes, establishing consistent frameworks and workflows across all geographies, divisions, and subsidiaries Drive end-to-end execution of Finance transformation projects with clearly defined measurable outcomes, ensuring timely delivery and sustained stakeholder alignment Harness Robotic Process Automation, Workflow Automatio

About the Team DoorDash is one of the world's most trusted on-demand logistics platforms. The Global Safety and Security team exists to keep it that way, protecting our people, property, operations, brand, and reputation across all our markets. We manage risk and create value through agility, technology, and a people-first approach. Our DoorDash, Deliveroo, and Wolt brands now span more than 40 countries, dozens of offices, and tens of thousands of employees. Protective Services is the function accountable for the safety of the people we protect and the environments they live and work in, wherever they are. About the Role We are hiring a Senior Manager, Protective Services to lead protective operations, reporting to the Director, Protective Services. This is as much a build-and-execute mandate as a leadership one. You own the decisions that keep protection working, including how teams are staffed and assigned, how protection is set for a given person and situation, what we spend and which vendors we use, what people are trained to do, and how incidents get handled. This is a player-coach role, and the coaching half does not keep you off the field. You will work advances, travel with the people we protect, and take your turn in the rotation while setting the standard the team works to. Protection here is a service. It works when the people we protect can move through their lives with as little friction as we can manage, and when they trust the team enough to tell us what we need to know. You own protective operations, training and standards, vendor management, incident response, and converged physical-cyber protection. Protective teams, intelligence, and cybersecurity work on the same problem simultaneously, and detection and intelligence capabilities drive our protective posture. Success in the first year means a tight operating rhythm, training and qualification standards that hold up against the best protective programs, a team that is current and deployable

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Collaboration and partnership are vital to how ClickUp operates. A significant portion of your responsibilities will include working closely with members of the backend team and Integrations team to develop features together. Engineers at ClickUp are also responsible for the quality of their own code, so you will work with a QA counterpart to ensure all edge cases are tested. We’re scaling quickly, so we’re recruiting teammates who share our core values, know how to get sh*t done, and add to our very driven culture. You should be proficient in using one or more of the modern JavaScript frameworks (Angular//Vue/etc.) and have a strong understanding of building reusable components and developing for performance. The Role: Build features in Angular 2+ while collaborating with designers, engineers, and product Architect efficient and reusable front-end code that drive the ClickUp user experience Manage individual project priorities, deadlines and deliverables Identify and resolve performance and scalability issues Build and maintain unit and integration tests Fixing bugs fast and finding robust solutions to tackle hard problems Follow established practices for maintaining state inside ClickUp Qualifications: 5+ years working with JavaScript and one or more modern frameworks (Angular 2+ required) Experience with Redux style state management NgRx, Typescript, and RxJs HTML/CSS experience, including concepts like layout, specificity, cross browser compatibility, and accessibility A strong self-starter, operationally-focused; a problem-solver Excellent interpersonal, written, and oral communication skills You’

The Role MongoDB is seeking an experienced Senior Executive Recruiter to lead the search and selection of senior leadership talent across the organization. This role partners directly with C-suite and SVP-level stakeholders to build the leadership teams that will drive MongoDB's next phase of growth. We're looking for someone who brings a blend of executive search agency rigor and in-house recruiting fluency, ideally with experience in the technology industry. This role will be based out of our New York City office with a hybrid working model. What You'll Do Own end-to-end executive search processes for VP+ level roles, from intake through offer and close Serve as a trusted advisor to hiring executives and the leadership team, shaping search strategy, candidate profiles, and market mapping Build and manage a proactive pipeline of senior leadership talent through direct sourcing, market research, and a strong external network Conduct in-depth candidate assessments, including competency-based interviews and reference checks, to ensure strong leadership and cultural alignment Manage complex, multi-stakeholder search processes with discretion, precision, and executive presence Partner with People teams on compensation strategy, offer construction, and negotiation for senior hires Represent MongoDB's employer brand and leadership hiring standards in every candidate and stakeholder interaction Continuously sharpen executive hiring processes, tools, and market intelligence to keep MongoDB competitive for top leadership talent We're Looking for Someone With Significant experience in executive recruiting, ideally with a blend of retained/executive search agency and in-house corporate recruiting experience A track record of closing senior leadership searches (VP and above) in complex, fast-moving organizations Deep experience partnering with and influencing senior executives and stakeholders Strong market knowledge and an active network within the technology industry; experie

What is Box? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. Why Box needs you: The Launchpad Team within the Experience Platform (XP) organization - the team builds the core foundational frontend infrastructure, shared architectural systems, and developer tooling that power all web experiences across Box. From modernizing our core design system ( Blueprint ) and architecting next-generation frontend frameworks (Micro-Frontends / Module Federation) to building intelligent developer acceleration tools, developer assistants, and seamless internationalization/localization (i18n/l10n) pipelines, Launchpad establishes the standards and platform capabilities that empower hundreds of engineers across Box to ship secure, accessible, high-performance, and globally consistent user experiences at enterprise scale. We are looking

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Billing & Payments Platform team builds Snowflake's central data repository and infrastructure for customer resource consumption, revenue processing, invoicing, and reporting. Our systems power Snowflake's business and enable every other engineering team — and the architectures we ship double as reference patterns for our customers building on Snowflake. Computing Snowflake's bills, at its core, is a challenging distributed systems problem: real-time usage metering across every cloud and region, and supporting an ever-evolving catalog of pricing models — including the new commercial constructs we are inventing for Cortex AI, Snowflake Intelligence, and the broader agentic AI portfolio . Our applications must meet strict requirements for accuracy, auditability, and low-latency processing. This is a deeply cross-functional role. You will partner daily with Product, Finance, Legal, Growth, Go-to-Market Systems, Snowsight UI, Cortex AI, and product engineering teams across Snowflake to deliver experiences that customers and internal stakeholders depend on every day. What You'll Do As a Senior Software Engineer on Billing Platform, you will: Own medium-sized projects end-to-end — from design through launch and operation — and contribute as a key engineer on large, multi-

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Load and Fault team sits within Robinhood's Developer Infrastructure organization, with a mission to give every engineering team the tools they need to test their services under real-world conditions before those conditions test them in production. We build the platforms and frameworks that enable load testing, fault injection, and resilience validation at scale — treating reliability as a developer productivity problem, not just an operations one. Our work directly raises the quality bar for every service Robinhood ships, and we partner closely with engineering teams across the organization to make resilience testing a seamless part of the development workflow. As a Senior Software Engineer on the Load and Fault Environments team, you will design and build the infrastructure that lets Robinhood's engineers simulate load, inject faults, and validate system behavior under stress — at the scale of a fast-growing financial platform. You'll own meaningful components of the load testing and fault injection platform, write production-quality code, and collaborate with engineers across infrastructure and product teams to ensure the tooling you build gets adopted and drives real

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Select Accounts team owns Mixpanel's most strategic accounts. We're a small group of experienced enterprise sellers who run the full motion: protect the base, expand within it, and open net new logos from a defined target list. We don't split farmers and hunters here — everyone does both, and everyone is measured the same way: deep account relationships, disciplined pipeline, and quarter-over-quarter growth in their book. About the Role You'll own a book of named enterprise accounts — existing Mixpanel customers — alongside a focused list of net new target logos, running renewal, expansion, and new logo motions in parallel. This role leads complex, multi-stakeholder deals independently and is trusted to make judgment calls on pursuit strategy, deal structure, and prioritization across a full territory. You'll anticipate risk before it surfaces, bring a clear point of view to your account plans, and partner closely with Solutions Engineering, Customer Success, and Product to move deals forward. In your first 90 days, you'll build a territory plan covering your full account list, map the key relationships and growth opportunities in each account, and present your go-forward strategy to leadership. Responsibilities Build and execute account plans that connect Mixpanel's capabilities to each customer's business priorities Develop multi-threaded relationships from the practitioner level through the C-suite, creating durable champions at every layer Run regular business reviews that show what's working and surface the next growth opportunity Forecast accurately and keep pipeline clean in Sal