Senior Technical Support Representative Jobs

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life. Join an inclusive team focused on one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solution we create help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while contributing to integrity, sustainability, and giving back to our communities. Because doing so can spark the very innovation we are pursuing. Job Description: As a CAD Applications Engineer at Micron Technology, Inc., you will be working in a collaborative, production support role evaluating, improving EDA and debugging both in-house and commercial Electronic Design Automation (EDA) tools and flows for Design Verification . You will work closely with the Design and Layout teams to increase their productivity and work efficiency. Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. Responsibilities and Tasks include, but not limited to: Develop, deploy, and support robust, configurable, and scalable tools to enable hardware verification acros

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are seeking a Senior Manager with 10+ years of experience to lead the Supply Chain Planning Intelligence team within our Enterprise Planning Solutions (EPS) organization, part of Micron’s IT Enterprise AI function. This is not a traditional supply chain applications role—it is a planning transformation leadership role. In this position, you will lead a hybrid team of Industry Analysts, Data Scientists, and Solution Architects to build and scale the intelligence layer across Micron’s supply chain planning ecosystem. Your team will focus on making planning smarter, faster, and increasingly autonomous, independent of the underlying tools or platforms. Responsibilities: AI-Led Planning Transformation (Primary Focus): Define and own the Planning Intelligence roadmap — what decisions Applications Teams should be automating, augmenting, or accelerating with AI in the next 12–24 months. Lead adoption of Generative AI, agentic workflows, and evolving AI tools across supply chain planning domains. Identify and scale high-impact use cases — exception-based planning, AI scenario generation, natural-language planning insights, decision journaling. Drive end-to-end AI lifecycle from problem framing through PoC to production deployment. Ensure AI capabilities improve actual planning outcomes — fill rates, decision latency, manual effort reduction — not just deployment counts. Define the architecture for a unified Planning Intelligence layer that works with or without specific planning

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Senior/Staff ESSD Validation Engineer at Micron Technology, Inc., you will be responsible for validating Micron NAND-based SSD systems and solutions by developing test strategies, test plans, test cases, and automation frameworks that ensure industry-leading product quality and reliability. You will work closely with firmware, hardware, systems, product engineering, and customer teams to verify SSD functionality, performance, interoperability, and customer qualification requirements. The ideal candidate will possess strong knowledge of SSD architecture, NVMe/PCIe technologies, storage systems, and validation methodologies, along with a passion for automation and AI-enabled engineering practices. You will play a critical role in accelerating validation efficiency, improving product quality, and supporting customer success through innovative test solutions and data-driven decision-making. Key Responsibilities Define and execute validation test plans, test cases, and automation content for SSD firmware validation. Develop and maintain automated test scripts covering functional, system-level, performance, reliability, and customer qualification requirements. Validate SSD firmware against NVMe, PCIe, OCP Cloud SSD, and customer-specific specifications. Work closely with firmware, hardware, and system engineering teams to identify, debug, and resolve product issues. Analyze test results, identify product quality risks, and provide recommendations to st

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities of your team will include, but are not limited to: 1. Contributing to the development of new DRAM, emerging memory products and IP’s by enabling the overall design, layout, and optimization of Memory/Logic/Analog circuits 2. Supporting design validation & verification, reticle experiments and required tape-out revisions 3. Performing verification processes with modeling and simulation using industry standard simulators 4. Contributing to cross group communication to work towards standardization and group success 5. Working with Marketing, Probe, Assembly, Test, Process Integration, and Product Engineering groups to ensure proper manufacturability of product 6. Proactively solicit inputs from Standards, CAD, modeling, Technology Development groups to ensure the design quality and reliability 7. Driving innovation into the future Memory generations within a dynamic work environ

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Senior/Staff Engineer in CPQE Deviation Management at Micron Technology, Inc., you will have a meaningful role in advancing quality excellence throughout Micron’s global Frontend manufacturing network. The mission of the Central QE organization is to raise Micron’s quality standards through focused collaboration with manufacturing sites, Global Quality teams, and Central partners. Join our driven team and contribute to the pursuit of flawless quality management! Key Responsibilities Lead global quality initiatives to build, implement, and sustain robust deviation management processes and systems. Drive the Issue Tracker SWAT team, deploying Best-Known Methods (BKMs) and standardizing practices across manufacturing sites. Analyze and resolve minor deviations (e.g., yield spread, yield deviation & minor GPSS) by providing data-driven recommendations to improve fab performance. Drive quality improvement efforts, resolving non-conformances and introducing corrective and preventive steps. Continuously improve quality metrics such as $CoNC and %NCD through innovative solutions and system improvements. Form and lead cross-functional task forces to address quality health concerns and improve metric performance across sites. Drive innovative, AI-powered project solutions to optimize efficiency, accelerate problem resolution, and deliver sustained benchmark performance. Set up key Quality program from planning stage and well verse with deployment and proliferation strategy in the

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. ROLE Lead first-silicon bring-up, characterization, debug, and validation of advanced 3D NAND products. Establish whether silicon meets design intent and datasheet requirements, correlate simulation with measurements, and resolve issues that could affect product qualification, reliability, yield, or SSD/system integration. This role provides a unique opportunity to develop end-to-end expertise across advanced NAND products, spanning circuit design concepts, mixed-signal simulations, first-silicon bring-up, silicon debug, product qualification, and manufacturing readiness. Engineers gain broad exposure to analog, mixed-signal, digital, firmware, memory-array, and system-level behavior while working closely with design, verification, firmware, product, and system teams. RESPONSIBILITIES • Own validation strategies, coverage, and test plans for assigned NAND circuits and functions; define expected behavior, operating corners, and pass/fail criteria from product specifications and design intent. • Lead first-silicon bring-up, characterization, debug, and simulation-to-silicon correlation across voltage, temperature, process, timing, and workload conditions. • Characterize and debug NAND subsystems including reference and bias generation circuits, bandgap references, oscillators, voltage regulators, charge pumps, sensing and page-buffer paths, high-voltage program/er

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. ​Directs and Manage team activities related to the analysis, design, programming, debugging, troubleshooting, and modification of software for firmware (IC embedded code) applications. Oversees programming activities involving analog and digital hardware and software operating systems. May have responsibility for the programming of assembly language, machine language and high level languages, including but not limited to C and C++. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. 12+ Years in Embedded Firmware - Storage/SSD would be a strong plus. Strong firmware design and debug experience using assembly and C programming. Knowledge of SSD flash translation layer, wear leveling, garbage collection, etc. Knowledge of mass storage interfaces such as SAS, SATA, NVMe (optional but strong plus). Knowledge of configuring and debugging issues from the usage of register settings of ASICs in an SoC and embedded firmware dev environment High level of skill in problem recreation and trapping, and in identifying performance critical algorithms for optimization - AI Supported Strong skill in ARM development tools and IDE Ability to scope and estimate development effort. Ability to work and communicate effectively in a team, able to multitask effectively in fast-paced environment. Experience in test equipment such as oscilloscopes and logic/bus analyzers (good to have). Experience

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Are you ready to make a significant impact in the global energy sector? Micron is seeking an exceptionally skilled Senior Global Energy Program Manager based in Boise to join our dynamic team. This outstanding opportunity allows you to play a pivotal role in crafting the energy infrastructure behind the world’s leading semiconductor manufacturing investments. Responsibilities Coordinate the collaborator engagement needed to ensure flawless construction-phase power and utility service. Serve as a key coordination point across Energy Procurement, Facilities, Government Affairs, Legal, Finance, and site leadership, ensuring world-class collaboration and communication. Serve as a strategic right-hand to team leadership, steering priorities, communications, and decisions toward successful completion across the global energy organization. Manage utility and external partner relationships throughout the project lifecycle, strictly aligning need dates, timelines, and agreements. Drive funding and payment timing workflows to keep critical utility work on schedule. Track regulatory and utility commission timelines, determining impacts on construction and advancing risks early. Support energy negotiations by preparing commercial analysis, term comparisons, and arguments for PPAs, VPPAs, ESAs, utility contracts, and natural gas agreements. Build and maintain advanced Excel models and financial analyses to inform procurement timing and

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is looking for a seasoned energy procurement expert to become part of its Global Energy Procurement group. This prominent position will guide the creation and implementation of energy sourcing plans that support key semiconductor manufacturing activities across the North American region. You will negotiate and carry out sophisticated energy transactions, develop innovative commercial structures, and secure reliable, efficient, carbon-free energy solutions that contribute to Micron's long-term growth. Working closely with executive leadership and external collaborators, you will support future manufacturing expansion through strategic energy procurement and infrastructure planning. The ideal candidate is a commercially minded negotiator who thrives in complex environments. They can balance market fundamentals, regulatory frameworks, infrastructure constraints, and business objectives to deliver creative solutions. Success in this role requires the ability to operate independently, influence senior leaders, and structure customized commercial arrangements where standard market offerings do not meet business needs. Responsibilities Direct negotiations for intricate energy deals, including: Power Purchase Agreements (PPAs) Virtual PPAs (VPPAs) Energy Supply Agreements (ESAs) Utility niche agreements Carbon-free, renewable, traditional baseload, natural gas, and LNG transactions Manage transactions from market evaluation

The role of Senior Leadership Development Manager has a critical role to play in the next phase of MongoDB's growth. You will help identify critical skills of the future, design innovative learning experiences and ensure that our People Managers, with special attention to our director-population, are continuously developing the capabilities they need to succeed in a fast-changing environment. You will design, build, and scale learning experiences that will enable people managers to live our values, serve our customers, and ultimately strengthen culture and accelerate performance. This role is part of the Culture, Talent, and Development (CTD) leadership team. As a team, we are responsible for culture and talent building programs, including leadership development, employee learning, talent management, engagement, listening, and inclusion. JOB RESPONSIBILITIES include but are not limited to: Design, deliver, and evaluate scalable leadership development experiences, tools, and resources for people managers through direct delivery, internal facilitators, senior-leader faculty, train-the-trainer strategies, on-demand learning, and AI-supported experiences Lead the design, delivery, and continuous improvement of a director-level leadership development program serving more than 500 leaders, including scalable solutions for enrollment, participant and manager accountability, and impact measurement Conduct needs assessments and align program deliverables, priorities, and resources with business objectives and broader People Team initiatives Extend learning beyond the classroom through practice, reflection, peer connection, manager accountability, real-work application, and sustained reinforcement; drive participation and enable partner teams to embed leadership development into existing experiences Establish and execute a practical measurement approach spanning participation, completion, learner experience, application, behavior change, talent readiness, and rele

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. We are looking for an Senior Engineer in Product Engineering, NAND Validation/Characterization , specializing in functional and design validation . Experienced in simulation ‑ based validation, failure analysis, and cross ‑ functional issue closure. Strong focus on automation, data ‑ driven validation, and applied AI/ML techniques to improve test efficiency, coverage, and debug productivity. This role focuses on building scalable, reusable, and automated test program frameworks, including AI/ML ‑ driven initiatives, to support both deterministic validation flows and pseudo ‑ random validation (RSG – Random Sequence Generator). You will play a key role in architecting the backbone of Verilog test programs—enabling efficient development, execution, debug, and reuse across multiple products and technology nodes. Validation scope includes NAND datasheet commands, features, interfaces, and customer ‑ mode operations on silicon platforms. When device issues are uncovered, you will perform deep failure analysis, drive root ‑ cause identification, and collaborate close

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Micron's Global Environmental, Health, Safety and Sustainability (EHSS) team partners across sites and functions to ensure safe, responsible, and compliant operations worldwide. The organization supports Micron's global manufacturing network by developing programs, processes, and systems that enable operational excellence and regulatory compliance. As a Global Chemical Coordinator, you will lead coordination of first-of-a-kind (FOAK) chemical setup processes across Micron's global manufacturing network, ensuring chemical information is complete, accurate, and ready for site review and approval. The Global Chemical Coordinator will verify that required chemical, supplier, quantity, unit-of-measure, regulatory, and EHS information is complete and accurately represented before materials proceed through applicable site review and approval workflows. The role also leverages artificial intelligence (AI), automation, and advanced data analytics to improve chemical data quality, identify compliance risks, accelerate FOAK reviews, enhance regulatory intelligence, and support continuous improvement of chemical management processes. This role is intended to complement and enable existing site Chemical Coordinators and EHS approvers. The Global Chemical Coordinator will not re

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Experience Level: Engineer / Senior Engineer / Principal Engineer (E1–E5) As an NFI Engineer at Micron, you will support the debug and root cause analysis of NAND-related issues across a wide range of end products, including SSDs, UFS and other NAND-based storage solutions. Working closely with Product Development, System Engineering, Firmware, Quality, and Failure Analysis teams, you will investigate complex issues involving NAND devices, firmware interactions, media management, controller interfaces, and system behavior. You will analyze system logs, characterization data, protocol traces, electrical measurements, and failure analysis results to identify root causes and drive corrective actions. The role involves supporting product qualification and sustaining activities, identifying NAND design marginalities and defectivity-related issues, improving product robustness, and developing automation or AI-assisted workflows to improve debug efficiency and accelerate issue resolution. In addition, you will leverage AI-assisted tools, data analytics, and automation solutions to accelerate debug activities, improve root cause turnaround time, and enhance engineering productivity. Engineers are encouraged to explore innovative approaches using AI technolog

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Senior/Staff Product Owner at Micron Technology, Inc., you will report to the Smart Manufacturing and Artificial Intelligence organization. The team defines, drives and delivers end to end smart manufacturing solutions, integrated across various functions of the business. You and the team will be looking to apply the industry-leading best methodologies in data science, automation, AI and machine learning to enhance Micron’s product development, business and administrative processes across the company. In this role, you will work with an internal team of Fab end users and Smart Manufacturing developers to develop, design, analyze, and implement Data Science solutions and Smart Manufacturing applications in the Front End manufacturing Fabs. You will be exposed to the world of data science, AI and machine learning and have the opportunity to build an in-depth understanding of these skills. More importantly, you will collaborate closely with key stakeholders within Micron to ensure positive impact and sustainable results from our Smart Manufacturing solutions. Primary Responsibility Partner with central and site Quality engineering organizations to identify and prioritize opportunities that improve wafer quality, yield and output. Gather, analyze and translate end user business requirements into functional requirements for developers to execute and build applications. Define solution scope, business requirements, success criteria and key performance

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior AI Engineer, Big Data & AI Solutions Overview The Security Solutions Data Science team develops AI and machine learning capabilities that help protect the global payments ecosystem from fraud and cyber threats. Supporting Mastercard’s Safety Net product, the team develops and enhances models that analyze billions of transactions and identify suspicious activity. As a Senior AI Engineer, you will work at the intersection of big data engineering and AI/ML, helping build and support the data, features, models, and production processes behind fraud detection. Ideal Candidate Profile You are a big data and AI/ML engineer who has used Apache Spark in a professional environment and has hands-on experience working within CI/CD-driven engineering environments. You understand how large-scale data moves from raw inputs through data and feature pipelines into machine learning models, and how those models are deployed, monitored, and improved in production. Large-scale data → Spark/PySpark → Data & Feature Pipelines → ML models → Production Deployment→ CI/CD→Monitoring & Drift Detection → Optimization & Retraining Experience with Generative AI, RAG, LLMs, or agentic AI is valuable, but the foundation for this role is large-scale data engineering and production AI/M