Senior Technical Support Representative Jobs

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. Our Risk & Compliance team is hiring a Senior AML Analyst wh

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. About the Role The Senior Field Marketing Manager, Partners will help drive the field marketing for Justworks' partner ecosystem—working with brokers, accounting firms, technology partners, and channel organizations to drive pipeline and revenue. This is high-impact work where you'll design programs that work for both Justworks and our partners, then execute them alongside sales teams. Your field marketing expertise directly shapes how we grow through partnerships. What You'll Do Design and execute partner programs tied to pipeline goals. You'll run events, webinars, co-branded campaigns, and activations that drive demand across your partner channels. Partner with sales teams across Brokers, Accounting Partnerships, Technology Alliances, and Channel Sales. You're aligned on strategy, pipeline targets, and execution. Build scalable partner programs. Create toolkits, messaging, and resources that partners can use to execute campaigns on their own, not just one-off activities. Run integrated campaigns that connect partner activities to broader company demand gen. You orchestrate events, email, content, and digital—making sure it all works toget

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About The Role As a Senior Product Manager on Affirm’s Credit & Pricing team, you’ll build products that help merchants turn flexible payments into measurable business growth. You’ll own the strategy for merchant pricing products and the platform capabilities behind them, helping businesses offer compelling financing, improve conversion, and generate incremental sales, while balancing merchant payment acceptance costs with sustainable economics for Affirm. This role combines B2B product leadership with consumer product intuition. You’ll work directly with commercial teams and merchants to understand their growth objectives and economics, translate complex pricing capabilities into intuitive products, and bring new solutions to market. You’ll also partner across teams to connect pricing with how consumers discover and choose financing, while shaping future opportunities across targeted offers, incentives, and advertising. What You’ll Do Set the product direction. Own the roadmap for merchant pricing products and platform capabilities, prioritizing merchant needs, consumer value, and business impact. Build products merchants adopt. Turn merchant insights into intuitive financing solutions. Partner with Commercial and Product Marketing to define the value proposition, launch products, and grow adoption. Connect pricing to consumer experiences . Make financing offers clear and compelling across the shopping journey, and evolve capabilities to support personalized offers, incentives, advertising, and market expansion. Lead complex product decisions. Align partners on tradeoffs across consumer experience, risk and Affirm’s business goals. Bring clear recommendations to senior leaders and drive decisions through execution. Own measurable results. Lead discovery, experimentation, and iteration

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About The Role As a Senior Product Manager on Affirm’s Credit & Pricing team, you’ll build products that help merchants turn flexible payments into measurable business growth. You’ll own the strategy for merchant pricing products and the platform capabilities behind them, helping businesses offer compelling financing, improve conversion, and generate incremental sales, while balancing merchant payment acceptance costs with sustainable economics for Affirm. This role combines B2B product leadership with consumer product intuition. You’ll work directly with commercial teams and merchants to understand their growth objectives and economics, translate complex pricing capabilities into intuitive products, and bring new solutions to market. You’ll also partner across teams to connect pricing with how consumers discover and choose financing, while shaping future opportunities across targeted offers, incentives, and advertising. What You’ll Do Set the product direction. Own the roadmap for merchant pricing products and platform capabilities, prioritizing merchant needs, consumer value, and business impact. Build products merchants adopt. Turn merchant insights into intuitive financing solutions. Partner with Commercial and Product Marketing to define the value proposition, launch products, and grow adoption. Connect pricing to consumer experiences . Make financing offers clear and compelling across the shopping journey, and evolve capabilities to support personalized offers, incentives, advertising, and market expansion. Lead complex product decisions. Align partners on tradeoffs across consumer experience, risk and Affirm’s business goals. Bring clear recommendations to senior leaders and drive decisions through execution. Own measurable results. Lead discovery, experimentation, and iteration

About Graphcore Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that deliver the specialized processing power needed to advance AI while improving the efficiency required for broad adoption. As part of SoftBank Group, Graphcore belongs to a family of companies developing some of the world's most transformative technologies. Our U.S. operations play an important role in building the future of AI computing. The Opportunity As Supply Chain Manager, you will lead end-to-end supply chain execution, supplier delivery performance, and program operations for critical networking, interconnect, and hardware platforms. You will align demand, material readiness, build plans, factory capacity, and delivery commitments with manufacturing ramp schedules across Graphcore's global operations. This role combines hands-on execution with strong operational and financial judgment. You will partner with Engineering, Product, Manufacturing, Quality, Finance, Procurement, and external suppliers and integrators to manage complex dependencies, support new product introduction (NPI), and scale reliable supply chain processes. What You'll Do Lead day-to-day operational engagement and performance management with global component suppliers, contract manufacturers, and rack-level system integrators. Manage supplier allocation, material availability, factory readiness, line capacity, build schedules, and final system delivery commitments for laboratory testing, validation, and deployment ramps. Aggregate demand signals across Engineering, Product, Manufacturing, and other internal teams to create aligned forecasts, build plans, and target commitments for suppliers and integration sites. Drive supply chain readiness and factory ramp execution through NPI milestones, including engineering validation testing (EVT), design validation testing (DVT), and production validation testing (PVT). Monitor component and system

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Strategic Alliances team is small, fast, and outcome-oriented - not a program or account mapping factory. We spearhead the identification, investigation, development and execution of initiatives & partnerships aimed at moving the needle for some of Mixpanel’s most strategic levers. As Mixpanel continues its evolution, this team is at the forefront of defining our new ecosystem realities and opportunities, particularly within the emerging spaces in, and enabled by, AI. LLM’s, Vibecoders and MCP Servers and their adjacencies are our workspace. About the Role You'll own a portfolio of partner opportunities and sourcing of structural deals — embedded distribution, revenue share, API embedding, committed co-sell — with the companies defining how AI-native software gets built and distributed (think Snowflake, Stripe, Anthropic, Google, Glean and Replit) and target new relationships, owning first conversation through execution. You’ll also provide due diligence support for in-flight opportunities. You need to be comfortable with ambiguity and have the ability to translate company priorities into a set of actionable and achievable partnerships. You will work closely with stakeholders and senior leadership across Product & Engineering, Marketing, Channel and Sales teams to ensure tight alignment and smooth execution - to be successful, you will need a track record of this collaboration with quantifiable outcomes. Responsibilities End-to-end ownership of a set of strategic partnerships with LLMs, Hyperscalers, AI developer tools, data platf

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Tax team is a vital part of OpenAI, ensuring compliance with tax laws and regulations while optimizing the company's tax position. We work closely with various departments to provide tax insights and strategies that support the company's growth and financial objectives. About the Role We're hiring a Senior Manager, International Indirect Tax Compliance to own and continuously improve our end-to-end international indirect tax compliance process. This role will be responsible for driving timely, accurate compliance; maintaining audit readiness; and building scalable processes that improve visibility, control, and efficiency across the Tax function. You will oversee obligations across VAT, GST, DST, and other indirect tax regimes as OpenAI continues to expand globally. You will partner closely with colleagues across Finance and external service providers to ensure that tax compliance is well-controlled, well-documented, and supported by reliable data and processes. The ideal candidate brings deep international indirect tax compliance experience, strong judgment, and a genuine passion for leveraging technology to streamline and improve compliance operations. A strong interest in automation, analytics, and process improvement will be important for success in this role. This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own OpenAI’s global indirect tax compliance operating model and end-to-end compliance lifecycle across VAT, GST, DST, and related regimes, ensuring timely, accurate, and controlled compliance across an expanding portfolio of jurisdictions. Lead registration lifecycle management, including threshold monitoring, obligation assessments, new registrations, amendments, and deregistrations, with clear governance over

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Manager, Quote to Cashleads quote-to-cash product and process enhancements for assigned region, balancing competing priorities across product and sales teams while coordinating closely with the Virtual Back Office (VBO) usage metering system. This role provides leadership to resources supporting the Configure, Price, and Contract Management workstreams and is accountable for resolving financial issues and discrepancies between systems.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Strategic Account Ex

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Austin, US About the Role Cloudflare's People team supports 5,000+ employees globally. To scale, we are building an AI-driven operating layer on the Cloudflare Developer Platform to automate workflows, ensure data integrity, and streamline employee support. You will ship production systems for hiring, onboarding, and self-service, using AI to create leverage while designing rigorous guardrails for sensitive employee data. Lever

Senior Software Engineer - Streaming Platform Client Data streams are mission-critical at Datadog, powering near real-time communication across the vast majority of our services. Our Streaming Platform group builds the core infrastructure and abstractions that ensure Datadog remains a trusted partner for engineers worldwide. See our blog post . The Streaming Platform Client team sits at the heart of this ecosystem. We own the Rust client library (producers and consumers) with language bindings for Java, Go, and Python. We focus on building intuitive APIs and abstractions that make a powerful distributed system easy to adopt and operate for the hundreds of internal users of our library. Our library runs on critical data paths that handle hundreds of millions of messages per second making performance, observability, and reliability paramount. We also develop and operate the service that bridges the clients fleet with the platform's control plane, handling complex balancing, scaling, and static stability challenges. We are seeking a Senior Software Engineer to help us evolve these features. You will collaborate directly with our users, tackle performance-critical code, and solve complex distributed systems challenges across the control plane, client libraries, and data plane. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Work within a distributed, high-impact team spanning Europe and the US, building critical technologies that power data pipelines for dozens of internal teams and hundreds of services. Architect and implement resilient interactions between our client libraries and the control plane. Optimize our high-throughput, low-level streaming library to push the boundaries of performance and efficiency. Champion the developer experience by providing

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf At Jamf, we empower people to be their best selves and do their best work. The Channel Account Executive will help grow Jamf's Benelux business through Channel Partners to ensure our partners can meet or exceed pipeline, bookings, retention and on-time renewal targets. We want somebody who can quickly become a genuine Jamf evangelist and subject matter expert, conveying the value of our Whole Product Experience to sales teams within our channel, and supporting growth with new and existing channel partners. This role is hybrid from Amsterdam Zuid when not traveling in the Benelux area. We are only able to accept applications for those based in the NL or have sponsorship to live and work in the NL #Li-hybrid What you can expect to do in this role Develop and execute channel business plan to scale and grow business rapidly with key stakeholders at Apple, as well as existing and development partners in UK and execute at or above assigned quota levels. Deliver the Jamf Partner Program and ensure the right execution with your partners including sales readiness training Maintain high-level relationship with your champion and C-Level contacts within the partner organization. Works together with key roles such as Sales, Marketing, and Professional Services within partner entities to ensure that vertical offerings are understood and brought to market. Working closely wi

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members globally and rapidly growing Over $300 million raised in funding 3,000 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: Tide is looking for an exceptional Senior Product Designer to join our Payment Services team. Payments Services covers all the banking products to enable members to receive, send & store funds (domestically & internationally). This area of the business is entering a major growth phase, with significant investment in product development, product-led growth and international expansion. It’s a rare opportunity to shape products that are becoming increasingly central to how small businesses run and manage their finances globally. ABOUT THE ROLE: You'll be embedded in a cross-functional squad, partnering with your team throughout the product lifecycle from discovery through to launch and futur

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. As a Senior Backend Engineer on Gong’s AI Framework team, you will build the foundational platform that enables the entire organization to design, evaluate, deploy, and operate AI agents at scale. This is a new, high-impact team responsible for creating the frameworks, tools, and guardrails that power Gong’s agentic ecosystem. You’ll work deeply in the agentic space, designing systems for orchestration, evaluation, observability, and safety. The platforms you build will be used by multiple teams across Gong, making your impact immediate and company-wide. You’ll Own: Agentic Framework Architecture : Designing and building Gong’s internal agentic framework, leveraging and integrating industry-standard tools such as LangChain, LangSmith, ADK, and similar ecosystems. Evaluation and Quality Systems : Building evaluation frameworks and workflows for

Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. InMobi InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. As Glance scales in Japan, we're looking for a Senior Market Product Manager to be the voice of the Japanese consumer inside our product organisation. You'll own parts of the Japan product roadmap — shaping what we build, how we localise it, and how we launch it across our Mobile and connected-TV surfaces. You'll also set the experience bar for Japan, overseeing and commissioning the UX research and design that keep our product gro