Senior Technical Support Representative Jobs

Position Overview We are seeking a transformative Senior Director, Talent Acquisition to lead the overall recruiting function and deliver a high-impact, modern, and scalable hiring experience across the organization. In this role, the successful candidate will partner closely with senior business leaders and HR stakeholders to align hiring priorities, shape workforce plans, and support business growth through innovative, data-driven talent strategies. This leader will oversee end-to-end recruitment strategy and operations, guide team performance, and drive process improvements that strengthen hiring outcomes, scalability, speed, and quality of hire. A key focus of the role will be leading the successful implementation and optimization of Workday Recruiting and related processes, while advancing the use of AI-enabled recruiting tools, automation, talent intelligence, and analytics to improve sourcing effectiveness, decision quality, operational efficiency, and candidate experience. The ideal candidate is an AI-forward talent acquisition leader who brings strong leadership, stakeholder management, strategic thinking, and communication skills, along with deep expertise in recruiting operations, team development, talent analytics, recruiting technology, and enterprise process transformation. They will bring experience leading large-scale systems and process change, including Workday implementation or optimization, as well as a thoughtful approach to the responsible use of AI and technology across the hiring lifecycle. They will also bring a fresh and creative approach to attracting top talent and play a key role in advancing and strengthening our employer brand in the market. Key Responsibilities Lead the global Talent Acquisition function across a broad team or portfolio, with accountability for recruiting strategy, delivery, team capability, technology adoption, and performance against hiring goals. Partner closely with senior business leaders, HR

Position Overview We are seeking a transformative Senior Director, Talent Acquisition to lead the overall recruiting function and deliver a high-impact, modern, and scalable hiring experience across the organization. In this role, the successful candidate will partner closely with senior business leaders and HR stakeholders to align hiring priorities, shape workforce plans, and support business growth through innovative, data-driven talent strategies. This leader will oversee end-to-end recruitment strategy and operations, guide team performance, and drive process improvements that strengthen hiring outcomes, scalability, speed, and quality of hire. A key focus of the role will be leading the successful implementation and optimization of Workday Recruiting and related processes, while advancing the use of AI-enabled recruiting tools, automation, talent intelligence, and analytics to improve sourcing effectiveness, decision quality, operational efficiency, and candidate experience. The ideal candidate is an AI-forward talent acquisition leader who brings strong leadership, stakeholder management, strategic thinking, and communication skills, along with deep expertise in recruiting operations, team development, talent analytics, recruiting technology, and enterprise process transformation. They will bring experience leading large-scale systems and process change, including Workday implementation or optimization, as well as a thoughtful approach to the responsible use of AI and technology across the hiring lifecycle. They will also bring a fresh and creative approach to attracting top talent and play a key role in advancing and strengthening our employer brand in the market. Key Responsibilities Lead the global Talent Acquisition function across a broad team or portfolio, with accountability for recruiting strategy, delivery, team capability, technology adoption, and performance against hiring goals. Partner closely with senior business leaders, HR

Position Overview We are seeking a transformative Senior Director, Talent Acquisition to lead the overall recruiting function and deliver a high-impact, modern, and scalable hiring experience across the organization. In this role, the successful candidate will partner closely with senior business leaders and HR stakeholders to align hiring priorities, shape workforce plans, and support business growth through innovative, data-driven talent strategies. This leader will oversee end-to-end recruitment strategy and operations, guide team performance, and drive process improvements that strengthen hiring outcomes, scalability, speed, and quality of hire. A key focus of the role will be leading the successful implementation and optimization of Workday Recruiting and related processes, while advancing the use of AI-enabled recruiting tools, automation, talent intelligence, and analytics to improve sourcing effectiveness, decision quality, operational efficiency, and candidate experience. The ideal candidate is an AI-forward talent acquisition leader who brings strong leadership, stakeholder management, strategic thinking, and communication skills, along with deep expertise in recruiting operations, team development, talent analytics, recruiting technology, and enterprise process transformation. They will bring experience leading large-scale systems and process change, including Workday implementation or optimization, as well as a thoughtful approach to the responsible use of AI and technology across the hiring lifecycle. They will also bring a fresh and creative approach to attracting top talent and play a key role in advancing and strengthening our employer brand in the market. Key Responsibilities Lead the global Talent Acquisition function across a broad team or portfolio, with accountability for recruiting strategy, delivery, team capability, technology adoption, and performance against hiring goals. Partner closely with senior business leaders, HR

About the role: As a Senior Product Manager, Clinician Experience you can expect to ship into production at major health systems, work at the AI frontier with real clinical constraints, and operate cross-functionally with engineering, ML, clinical, design, and partner-facing teams. What you will do: Clinician Experience You'll own the products clinicians use to review, act on, and trust what our AI produces: the tools that surface AI-gathered patient context, support clinical decision-making, and fit into workflows that are already overloaded. The clinician-facing product surface: intake summaries, AI-generated patient context, review/override workflows, and documentation support tooling The end-to-end encounter workflow, from AI-gathered context through clinical decision to documentation. Trust and explainability mechanics — how the AI surfaces its reasoning and how clinicians correct or override it Reduction of clinical workload: minutes saved per encounter, clicks removed, documentation burden reduced Work directly with practicing physicians (internal and health system partners) to validate that designed workflows reflect real clinical behavior Partner with clinical leadership on safety review and escalation protocol Engineering and AI/ML teams to translate clinical trust requirements into verifiable, implementable product behavior What we’re looking for: 4+ years of product management experience shipping consumer or B2B2C software; at least one product you owned end-to-end from ambiguity to launch Experience with AI/ML-powered products — you understand non-determinism, know why evals matter, and can reason about model behavior as a product surface Strong analytical fluency: you can pull your own data, define your own metrics, and won't wait for an analyst to tell you what's happening Exceptional written communication — your docs create alignment instead of requiring meetings to explain them Comfort operating in regulated, high-stakes environments Client-facing e

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: We are trusted by over 500 million active users every month across 190+ countries We identify over 15 billion calls daily, helping users avoid spam and scams We are powered by a team of 400+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: As a Senior Data Analyst, you’ll be responsible for the team's quantitative insights. From understanding our data, identifying problems, to working with product, tech, and design on hypothesizing solutions. You’ll be the driver of our experimentation and learning efforts and will collaborate with different teams. What you will do Understanding Truecaller's data. Taking ownership of quantitative insights for your team, playing a crucial role in product development. Defining experiments, overseeing their setup, and analyzing their results to drive decision-making. Developing and maintaining key performance indicators (KPIs) for the team, ensuring their tracking, reliability, and reporting. Creating data pipelines and dashboards to measure the team's KPIs and effectively communicate insights to both the team and leadership. Coaching and mentoring the team on experimentation and data-driven product development processes, fostering a culture of data-driven decision-making. What you bring in 5+ years of experience in Data Analytics Experience in using SQL to extract, transform, and analyse data Experience in data visualisation tools like Looker (pref

We are looking for an inspiring, results-oriented Senior Director, to manage the AWS Cloud Specialist team in EMEA. This is a high impact and quota carrying role leading our strategic partnership with AWS. This individual must have credibility at the Executive level to build relationships with senior stakeholders at AWS and MongoDB. This individual will own the 360 partner strategy with AWS in EMEA, and will be responsible for leading their team to generate incremental pipeline via our cloud partnerships, growing deal size, accelerating sales cycles, and closing business leveraging our partner programs. Must have the ability to commute into a central office location on a regular basis.The role will work closely with AWS & MongoDB Sales Leadership, Solution Architects, Marketing, and Sales Operations, all geared towards the success of the region. We are looking to speak to candidates who are based in London for our hybrid working model. Responsibilities Develop, coach, and manage the Cloud Partner Specialist team to achieve regional business objectives and partnership goals Build & cultivate Executive-level relationships between AWS & MongoDB to create strategic alignment and close large-scale business Define and execute a robust EMEA 360 strategy with AWS to proactively prospect, identify, qualify, and develop a sales pipeline to and through our cloud partners Report to the VP WW Cloud and own all strategic and operational aspects of the AWS relationship Drive and oversee large and strategic deals in partnership with the MongoDB field sales, partners, and AWS sales teams Interlock with the Global Cloud Program team for backup, support, and pipeline generation Own the team's Quota for generating new business and uncovering new workloads/logos via cloud partners Ensure the team generates strategic joint pipeline with AWS and effectively supports the direct sales force on defined end-user sales pursuits Forecast co-sell Net ARR (Annual Recurring

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times International desk is looking for a Senior Video Journalist to produce and edit stories with multimedia correspondents. You will join a team tasked with creating new approaches to our international reporting in video, working with a growing group of foreign correspondents who work in video as well as text. The goal is to help readers understand the world through powerful video stories, reaching our core audience as well as new viewers who increasingly consume journalism in video. We will experiment with a mix of direct, immersive vertical video forms that can bring our audience with us on the ground. You will join a multi-disciplinary team of video journalists that will shape this work. This role is based in our New York office, working remotely with correspondents in the field to produce, edit and publish stories. You should have a refined understanding of video production and storytelling, including video editing, shooting and writing for narration, with a clear sense for how to creatively use graphics and animation to illustrate complex ideas. Your news judgement about what makes a good story in video will be crucial, as will creative ideas for how to reenvision the basic elements of foreign correspondence, across news, features and analysis. You must be an effective collaborator and a strong communicator who can work closely with regional editors and video colleagues to shape our approach to this coverage. You ar

About the Team The Go-To-Market (GTM) team within Merchant Strategy & Operations (Mx S&O) owns the operating engine that brings the right merchants onto DoorDash and sets them up for long-term success on the platform. Our Onboarding & Activation function sits at the heart of this — ensuring every new restaurant launches correctly and stays healthy from day one. From accurate menu descriptions and compelling photo coverage to correct trading hours and reliable POS integration, the quality of onboarding directly shapes both the merchant and consumer experience across ANZ. About the Role We're looking for a Senior Associate to help scale and optimise quality across the Onboarding & Activation function, with a primary focus on menu operations. This role sits within the GTM team and works closely with Operations, Sales, Product, Integrations, and menu operations teams to drive quality at scale. You'll be accountable for defining what "great" looks like during onboarding and activation — and improving and optimising the frameworks, systems, and playbooks to get there consistently. You're excited about this opportunity because you will… Help shape and execute the approach to menu accuracy across new and activating merchant cohorts: Descriptions, item completeness, photo coverage, pricing accuracy, category structure, and platform compliance. Raise the quality bar on menu data to improve the merchant and consumer experience. Drive activation quality across Onboarding & Activation: Work across the full activation suite to raise the baseline quality of every new merchant launch. Define what "great" looks like at activation and close the gap between signed and truly live. Manage and monitor tools and technology across the Onboarding & Activation workstream : Oversee the tools embedded in the merchant activation process — ensuring they're performing effectively, and continuously improving how this technology supports merchant quality at scale. Improve an

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In the Technology - Advanced Modeling and AI Solutions (AMAIS) Group in Hyderabad, you will work in a multi-functional team of engineers highly skilled in the modeling of process, equipment, structures, and materials. This team’s primary responsibility is to support and enable solutions to Micron’s most significant challenges in Memory development and manufacturing. Your role will be to work on a project that directly supports one of our group’s critical programs. This project will involve materials or structure or process modeling. You will be responsible for developing and validating process/structure models using machine learning and statistical techniques, to build state-of-the-art products/solutions that helps in predictive analytics, prescriptive solutions, decision support, and decision automation data systems for our technology development and manufacturing teams. You are expected to work in a dynamic and fast-paced team environment developing models and reporting results to the AMAIS team and collaborating with them on next steps. This position seeks individuals that can code, implement, and utilize numerical models. Qualifications: Independence – be comfortable executing activities and needs Experience in algorithm development, numerical methods, and scientific computing Experience with computational materials science methodologies Familiarity with machine learning and deep learning concepts and applications</spa

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. 職務内容 次世代DRAM技術開発におけるプロセスインテグレーション業務をご担当いただきます。 【主な業務内容】 次世代DRAMノード向けプロセス技術の開発および統合 キャパシタモジュールの設計、開発、最適化 複数のプロセスモジュールを統合し、性能および整合性を確保 プロセス条件最適化のためのDOE&#xff08;実験計画法&#xff09;の設計・実施およびデータ解析 歩留まりおよび品質に関する課題の特定と改善 Process、Design、Device、Qualityチームとの部門横断的な連携 応募資格 必須要件&#xff08;技術スキル&#xff09; 半導体プロセスに関する基礎知識 プロセスインテグレーションまたは関連するエンジニアリング分野の知識 半導体業界における5年以上の実務経験 歓迎要件 DRAMデバイスおよび構造に関する知識 語学・コミュニケーションスキル 海外チームとの会議に対応できる英語でのコミュニケーション能力 日常業務を遂行できる日本語力 関係部門との連携・調整を円滑に進めるための高い対人コミュニケーション能力 求める人物像 高い分析力と問題解決能力をお持ちの方 チーム環境において主体的に業務を推進できる方 技術的課題に対して粘り強く取り組み、オーナーシップを持って対応できる方 ------------------------------------------------------------------- ■ Job Responsibilities In this role, you will be responsible for process integration activities for next-generation DRAM technology development. Your key responsibilities will include: Development and integration of process technologies for Future DRAM nodes Design, development, and optimization of capacitor modules Integration across multiple process modules to ensure consistency and performance <

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Staff Product Manager for Vault at Harvey, you will own and drive the product vision, strategy, and execution for our document and knowledge management platform-a critical foundation that powers how legal professionals interact with Harvey's AI capabilities. Vault enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within Harvey's AI-powered ecosystem. You will lead cross-functional teams to build and scale Vault's capabilities, including file management, AI-enabled search and Q&A, document extraction, secure sharing across workspaces, and seamless integrations with enterprise document management systems like iManage, SharePoint, and Dropbox. This is a high-impact, high-visibili

Why Harvey At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. Role Overview As a Staff Product Manager for Vault at Harvey, you will own and drive the product vision, strategy, and execution for our document and knowledge management platform-a critical foundation that powers how legal professionals interact with Harvey's AI capabilities. Vault enables law firms and enterprise clients to securely store, organize, search, and leverage their documents and institutional knowledge within Harvey's AI-powered ecosystem. You will lead cross-functional teams to build and scale Vault's capabilities, including file management, AI-enabled search and Q&A, document extraction, secure sharing across workspaces, and seamless integrations with enterprise document management systems like iManage, SharePoint, and Dropbox. This is a high-impact, high-visibili

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Android team’s mission is to redefine how millions of users engage with their finances. We're focused on delivering intuitive, scalable, and inclusive mobile experiences that empower our customers to build better financial futures. We collaborate closely with Product, Design, and Backend Engineering to ensure every interaction on Android reflects quality, performance, and care. Robinhood’s iRAD team builds and scales investing experiences across areas like Retirement, Advisory, Recurring Investments, and Recommendations. The team works across both foundational and customer-facing surfaces, including onboarding flows, settings, deeplinks, and other shared product experiences. As a Senior Android Engineer on iRAD , you would build and evolve high-impact mobile experiences across these investing journeys, helping shape how cus

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Software Engineer – Logging, Diagnostics & Post-Release Incident Analysis Overview The PlayStation Portal Platform team is seeking a Senior Software Engineer to lead the design, development, and operation of Logging and Diagnostics infrastructure that enables rapid detection, investigation, and resolution of Performance, Stability, and Platform Quality issues occurring after products are released to customers. In this role, you will be responsible for building scalable Logging Architecture, Crash Diagnostics, and Incident Analysis Frameworks that empower engineering teams to perform efficient root cause analysis of field issues. You will collaborate closely with Engineering, Quality Engineering (QE), Customer Support, Security, and Product teams to reduce the time from issue detection to root cause identification and drive continuous improvements in product quality and reliability. We are looking for engineers who are passionate about quality, thrive on solving complex system-level problems, and take strong ownership in delivering exceptional user experiences through continuous improvement. Key Responsibilities Logging Architecture Define and drive the overall platform logging strategy. Design and impleme

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: Drata's Marketing Operations team is the operational backbone that turns marketing activity into qualified, attributable pipeline — and increasingly, the team building the AI-powered systems that make that pipeline engine scale. We're looking for a Senior Marketing Operations Specialist who can move fluidly between hands-on campaign execution and building the automations, integrati