Senior Technical Support Specialist Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We enable everyone to safely use any technology anywhere, on any device or application. Our Workforce and Customer Identity Clouds provide secure, flexible access, authentication, and automation, transforming how people navigate the digital world and placing Identity at the core of business security and growth. At Okta, we are committed to celebrating a variety of perspectives and experiences. We are looking for lifelong learners and individuals whose unique experiences will make our organization better. The Technology Data and Intelligence (TDI) team at Okta is focused on boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role The team is seeking a talented Senior Software Engineer to become part of our TDI team in Bangalore, who can effectively balance technical excellence with a disciplined approach to the software development lifecycle. In this role, you will be responsible for designing and developing customizations, extensions, configurations, and integrations required to meet the company’s strategic business objectives. Candidates will work collaboratively with business stakeholders, business analysts, and engineers on different infrastructure layers, from proposal development to deployment and support. Therefore, a commitment to collaborative problem-solving and delivering high-quality solutions is essential. In addition, your product owner

Location Details: India, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team Contribute to the development of GoDaddy’s eCommerce and SSO infrastructure and Kubernetes systems on AWS. On a day-to-day basis you will be working on the team who designs, writes, tests and deploys the infrastructure and application management software for GoDaddy’s eCommerce applications. Expect to learn every day. What you'll get to do... Work as a polyglot engineer, writing and maintaining Infrastructure as code with frameworks/ ecosystems such as Java, Unix CLI, and NodeJS Build and operate infrastructure workflows and deployment pipelines using Kubernetes, Argo Workflows, Argo CD, and GitOps practices Design, build, and own services and APIs in Java, running on Kubernetes-based platforms across AWS and distributed systems Develop and support application and infrastructure delivery pipelines, enabling reliable releases of eComm, Auth and Infrastructure services Collaborate closely with other GoDaddy departments to help advance security and technical standards, maintain regulatory compliances while operating eComm & Auth platforms Your experience should include... 5+ years of strong backend software engineering experience in Java Hands-on experience with Kubernetes, including Helm, Kustomize, or equivalent tools to deploy and manage backend services Experience building and operating high-volume, mission-critical production systems on AWS with continuous deployment (CD) practices Strong experience with infrastructure as code, supporting backend applications and services Experience with observability and l

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Solutions Architect on GitLab's South Korea team, you'll be a trusted advisor to enterprise prospects, customers, and partners. You'll help them understand how GitLab's AI-powered DevSecOps platform addresses technical requirements and business objectives across the software development lifecycle. Experience working with Chaebol’s or other large conglomerate organizations is highly valued given the accounts you'll support. Using your technical expertise, knowledge of cloud and modern software development practices, and customer empathy, you'll guide organizations through digital transformation

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Solutions Architect on GitLab's India team, you'll be a trusted advisor to prospects, customers, and partners across India. You'll help them understand how GitLab's AI-powered DevSecOps platform addresses technical requirements and business goals across the software development lifecycle. This role supports Commercial and Enterprise segments in India's Southern Region. Experience with Global Capability Centers (GCCs), Digital Native organizations, and startups is highly valued given the accounts you'll support. You'll partner closely with Account Executives and cross-functional teams to own te

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a Senior IT Systems Engineer, you possess extensive expertise in entrepreneurial, startup, or enterprise settings. You provide top-tier, "white-glove" support for stakeholders tailored to their specific needs. You excel in researching technical problems and solutions with a high level of professionalism. In this role, you take charge of the technical design, planning, implementation, and performance tuning for critical enterprise application systems. While you are the primary architect and owner for our core collaboration stack, you are a versatile engineer capable of managing a broad and diverse ecosystem of tools. You lead by example as a technical expert and serve as a mentor to junior systems engineers. Your Success Profile What You Will Work On Core Platform Architecture : Act as the primary architect and administrator for our core enterprise platforms: Atlassian suite (Jira & Confluence), Google Workspace, and Slack. SaaS and AI Enablement : Lead the technical strategy for enterprise-wide SaaS adoption and optimization. You will drive the roadmap for enabling AI-native capabilities across our ecosystem (e.g., Slack A

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities • Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers • Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights • Perform business reviews to align on user priorities,

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As our Senior People Analytics Manager, you’ll partner with cross-functional teams across the organisation to define and track key metrics, analyse people and business data, and turn complex insights into clear, actionable recommendations that shape people strategies and inform investment decisions. What you’ll be doing: Manage end-to-end analytics and reporting domain delivery, covering everything from data extraction and validation to dashboard creation and insight generation. Discover and implement opportunities to automate analytical processes and minimize manual effort. Help define primary metrics for the people team and set up robust tracking mechanisms. Collaborate with cross-functional partners (such as Finance, Sales, and People) to pinpoint analytical needs, gather required data, and evaluate metric performance. Synthesize complex data analyses into compelling stories for executive and senior leaders to drive strategic decisions. Serve as a technical advisor and subject-matter expert for the people team, enhancing data literacy across the function. Conduct both ad-hoc deep-dive analyses and maintain a regular reporting cadence. Partner with the Senior Director, Reward & Analytics to enhance data tooling, warehousing, and governance. Provide backup and support to the Workforce Planning team during peak workloads or periods of leave. Who you are: Strong background in data modelling, statistical analysis, and business intelligence (BI) and dashboarding tools. Proven ability to thrive in a fast-paced, dynamic environment and manage competing priorities effectively. Exceptional communication skills, with the ability to translate complex

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: "Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, SAIF Partners, Silicon Valley Bank, SAP Ventures & Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment• Digital Platforms• CVM Solutions• Enterprise Services• Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. About the role: Responsible for guiding teams towards continuous integration and continuous deployment; hence, he must have extensive knowledge of the automation tools and their application like Gradle, Git, Jenkins, Bamboo, Docker, Kubernetes, Puppet Enterprise, Nagios, Chef, and Ansible. The DevOps tackles our organization’s toughest technical problems and drives technical excellence at all levels, working with senior management to support the execution of the organization’s vision. The DevOps / Sr. Devops/ Lead Devops is a person who cares deeply about the technical side of operations and makes sure that everything is running smoothly for our applications. The ideal candidate understands technology deeply at both the server

Location Details: Pune At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a hybrid position. You’ll divide your time between working remotely from your home and an office, so you should live within commuting distance. Hybrid teams may work in-office as much as a few times a week or as little as once a month or quarter, as decided by leadership. The hiring manager can share more about what hybrid work might look like for this team. Join Our Team GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. Our Domains Investor team is looking for a senior software engineer to join us in building and improving the Domain Investing experience at GoDaddy. As a senior software development engineer, you will work in a scrum team assisting with user stories for a full stack, customer-facing product team responsible for GoDaddy's aftermarket domain services. We are seeking to scale out our services globally and make them as mobile responsive as possible. What you'll get to do... Contribute to building and improving backend services and APIs for GoDaddy’s domain investing platform Support development of responsive, customer-facing features, with opportunities to work across the full stack Write scalable, reliable, and cloud-ready code following engineering best practices Participate in debugging and solving well-defined technical problems within the team’s scope Collaborate in an Agile environment, contributing to testing (unit/functional) and iter

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake are looking for a Senior Solution Engineer for the UK market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at the cuttin

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Summary Department Introduction The Front End Process and Cost Transformation (PROCT) team drives manufacturing performance by improving cost, productivity, operational efficiency, and process capability across Micron’s semiconductor fabrication network. The team partners closely with engineering, manufacturing, and business leaders to deliver pivotal initiatives that accelerate performance, optimize resources, and support Micron’s business objectives! Position Overview As a Fab PROCT FE Engineer, you will lead initiatives that improve manufacturing cost, maximize factory performance, and drive business process improvements across Front End operations. You will partner with multi-functional teams to find opportunities, solve complex operational challenges, and implement data-driven solutions that improve productivity, quality, and operational efficiency. This role combines program leadership, technical expertise, and strategic execution to deliver measurable business impact. Responsibilities Lead initiatives that support Front End cost reduction, productivity improvement, and factory output optimization goals Develop and execute multi-functional programs aligned with manufacturing and corporate business objectives Define project scope, objectives, timelines, deliverables, and resource requirements in collaboration with key stakeholders Establish program structures, manage dependencies, and track achievements to ensure successful execution Drive achievement of Integra

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The BizTech team at Airbnb is crucial to the company's operations, handling critical data related to compliance with Tax, Payments, and Legal regulations. We also manage application data for tools such as CRM, Jira, and Workday, which are essential for Airbnb’s business. Joining this team means working with cross-functional stakeholders, designing scalable solutions, and contributing to a world-class data engineering environment with an emphasis on quality, scalability, and robust engineering practices. The Difference You Will Make: We are looking for a hands-on expert to provide technical leadership in addressing BizTech’s diverse data engineering needs and driving long-term strategies and best practices. This key leadership role requires strong collaboration and influence across teams. You'll play a crucial role in understanding business needs, identifying the right data sources, designing efficient data models, and building reliable, scalable data pipelines. As technology continues to evolve, you'll help shape and maintain significant parts of BizTech’s critical data ecosystem. Your contributions will not only address complex business challenges but also help refine and advance Airbnb’s Data Engineering Paved Path, benefiting the entire data community at Airbnb. We believe in solving problems and contributing back to our data community to continuously improve. A Typical Day /Responsibilities: Lead the design, implementation, and testing of data systems, from architecture to production. Build batch and real-time data systems that support business needs and critical products. Ensur

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. This is a remote role that requires about 25% travel. Candidates can sit anywhere in the USA. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and com

Role Overview We are looking for a Senior FP&A Engineer to lead the design and implementation of enterprise planning solutions across Finance, Sales, and Workforce domains. This role will be part of a Global Finance Technology, partnering closely with onshore FP&A, RevOps, and other Business teams. You will play a key role in driving the organization’s transition to driver-based, integrated planning using platforms such as Pigment, Anaplan, and Workday Adaptive Planning, while ensuring scalability, governance, and high-quality delivery from India. We are looking to speak to candidates who are based in Gurugram or Bangalore for our hybrid working model. Key Responsibilities 1. Enterprise Planning Delivery Design and build scalable planning models across: Financial Planning (P&L, Cash Flow, Balance Sheet) Workforce Planning and Cost modeling Sales & Revenue forecasting (ARR, pipeline, bookings) Own end-to-end delivery working with the Product Manager : design → build → test → deploy → support 2. Model Development & Optimization Build multi-dimensional, driver-based models with strong focus on performance Develop scenario planning, versioning, and forecasting capabilities Optimize model size, calculation efficiency, and user experience 3. Platform Expertise Subject Matter Expertise in: Pigment Anaplan (Model Builder / Solution Architect) Configure workflows, security, and access controls Leverage platform-native capabilities vs over-customization 4. Data Integration & Automation Integrate planning tools with enterprise systems: ERP (NetSuite / Oracle) CRM (Salesforce) Data platforms Build and maintain automated data pipelines using SQL, APIs, or ETL tools 5. Stakeholder Collaboration (Global Model) Work closely with US / EMEA FP&A, IT, and Business teams Participate in requirement workshops and translate business needs into technical designs Provide regular updates, demos, and documentation to global stakeholders 6. Governance, C

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The BizTech team at Airbnb is crucial to the company's operations, handling critical data related to compliance with Tax, Payments, and Legal regulations. We also manage application data for tools such as CRM, Jira, and Workday, which are essential for Airbnb’s business. Joining this team means working with cross-functional stakeholders, designing scalable solutions, and contributing to a world-class data engineering environment with an emphasis on quality, scalability, and robust engineering practices. The Difference You Will Make: We are looking for a hands-on expert to provide technical leadership in addressing BizTech’s diverse data engineering needs and driving long-term strategies and best practices. This key leadership role requires strong collaboration and influence across teams. You'll play a crucial role in understanding business needs, identifying the right data sources, designing efficient data models, and building reliable, scalable data pipelines. As technology continues to evolve, you'll help shape and maintain significant parts of BizTech’s critical data ecosystem. Your contributions will not only address complex business challenges but also help refine and advance Airbnb’s Data Engineering Paved Path, benefiting the entire data community at Airbnb. We believe in solving problems and contributing back to our data community to continuously improve. A Typical Day /Responsibilities: Lead the design, implementation, and testing of data systems, from architecture to production. Build batch and real-time data systems that support business needs and critical products. Ensur