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Senior Technical Support Specialist Jobs

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Explore current senior technical support specialist jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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1mo ago

Work Flexibility: Hybrid or Onsite Stryker is hiring a Senior Quality Engineer to join our Neurovascular division. This is a hybrid r ole based in Fremont, CA . As the Senior Design Quality Engineer , you will be actively involved in Product Risk Management, Post Market Surveillance, Design Control and Product Quality Improvement. You will be involved in a fast-paced mix of short design change efforts and will be responsible for product risk management and adherence to design control requirements throughout the product lifecycle. You will be responsible for ensuring that post market data and feedback is channeled into the risk management system throughout the product lifecycle. You will make regular use of problem-solving tools and statistical analysis to analyze and trend data and provide quality input into technical investigations, perform test method development and validation, design verification, risk assessment and design reviews. You will be responsible for supporting product testing and failure analysis, writing protocols and reports, creating and maintaining risk files and assessing the impact of necessary changes to our products. You will lead initiatives to increase sales and improve the customer experience of our devices. Neurovascular (NV) products push the boundaries of technology to meet ever increasing product performance requirements, making the goal of assessing and demonstrating, safety, performance and compliance an exciting challenge. What You Will Do Develop qualification plans, protocols, and reports for new products, existing products, components, and subassemblies. Execute product testing, inspection, verification, and validation activities to suppor

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Roblox
📍 San Mateo• Full-time• From $263.7K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product groups, we use this vast tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure the impact on our community of players and developers. WHY Consumer Apps? Roblox is used by tens of millions of people every day across a wide range of devices, including mobile, desktop, console, TV, and VR. The Consumer Apps team owns the app foundation that makes Roblox feel fast, fluid, and reliable for players and is dedicated to delivering superior performance, reliability, and user experience across all platforms Roblox supports. This team ensures a seamless and engaging user interface that facilitates intuitive interactions while enabling efficient, high-quality experiences

pythonsqlaws
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Roblox
📍 San Mateo• Full-time• From $242.1K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Engine DataModel team, you will own and innovate on the foundational components that form the backbone of the Roblox platform. In the Roblox Engine, the DataModel is a tree-like structure that is analogous to a scenegraph in other 3D engines. This role will report to the engineering manager and will be based out of our HQ in San Mateo, CA in a hybrid model 3 days a week (Tuesdays to Thursdays). Our team owns: The core structures and systems are used to build the DataModel and interact with it. The C++ reflection bindings that form the Engine’s Luau API surface and let creators interact with the DataModel. We’ve built custom codegen tooling to generate the C++ for these reflection bindings and other related structures. DataModel serialization … and much more! You will: Develop engine code that performs well for all user-created games on the Roblox platform. Build the core systems and data structures used in the Roblox engine, working with other teams to find universal solutions. Take ownership of projects throughout their full lifecycles. Execute code that performs well on all the devices Roblox supports—from desktop clients to mobile phone clients to con

awsgitai
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R
Roblox
📍 San Mateo• Full-time• From $196.8K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: The Marketplace team, part of the Economy org, owns the platform and infrastructure that supports the Avatar customization and Avatar Marketplace within Roblox. As a Senior Engineer on our team, you will lead the work on building personalized and streamlined shopping experiences for over 100M users within Roblox. Beyond this scope, you will be involved with several additional areas also owned by subteams such as: Avatar Identity Scaling and Serving Avatars to tens of millions of users on the platform Building new Avatar customization features and continuously improving user experience Driving users and creators towards high-quality, high-fidelity Avatars that will shape Roblox’s look and feel going forward The systems above power the engine APIs that enable developers to monetize their games on Roblox, earning hundreds of millions of dollars per year, while processing billions of transactions. The ideal candidate is passionate about understanding customer needs, optimizing performance, and delivering exceptional user experiences. You Have: 3+ years of professional experience in software development Proficiency in one or more programming languages such as C#, Go,

pythonjavaaws
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Roblox
📍 San Mateo• Full-time• From $155K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Threat Investigator on the Safety Investigations team, you will help lead Roblox’s deep-dive investigative capability for the most severe, complex, and externally significant safety matters. You will conduct actor-centric and network-centric investigations, proactively identify sophisticated threat actors and abuse patterns, and develop high-quality investigative work product that supports internal decision-making and, where appropriate, external law-enforcement engagement. The ideal candidate will have an exceptional investigations background, strong analytical tradecraft, and a demonstrated ability to connect fragmented internal and external signals into clear, defensible investigative findings. They will be an innovative self-starter, a collaborative partner across functions, and someone motivated by Roblox’s mission of connecting a billion people with optimism and civility. Through your work, you will become an expert in Roblox’s internal and external safety practices, advance our investigative capabilities and playbooks, and work across a variety of systems and data sources to surface, analyze, and ultimately disrupt high-risk actors, networks, and behaviors. Please note: T

pythonsqlaws
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R
Roblox
📍 San Mateo• Full-time• From $242.1K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Engine DataModel team, you will own and innovate on the foundational components that form the backbone of the Roblox platform. In the Roblox Engine, the DataModel is a tree-like structure that is analogous to a scenegraph in other 3D engines. This role will report to the engineering manager and will be based out of our HQ in San Mateo, CA in a hybrid model 3 days a week (Tuesdays to Thursdays). Our team owns: The core structures and systems are used to build the DataModel and interact with it. The C++ reflection bindings that form the Engine’s Luau API surface and let creators interact with the DataModel. We’ve built custom codegen tooling to generate the C++ for these reflection bindings and other related structures. DataModel serialization … and much more! You will: Develop engine code that performs well for all user-created games on the Roblox platform. Build the core systems and data structures used in the Roblox engine, working with other teams to find universal solutions. Take ownership of projects throughout their full lifecycles. Execute code that performs well on all the devices Roblox supports—from desktop clients to mobile phone clients to con

awsgitai
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We are looking for a Senior Software Engineer to help us take REDAPL, our Referential Data Platform, to the next level. REDAPL is Datadog's main platform for tracking our customers' infrastructure resources and relationships. The platform enables products where customers can understand, keep track of, and gain insights into their infrastructure related to performance, cost, security, and more. Many Datadog products use REDAPL today such Cloud Security Posture Management, Resource Catalog, Cloud Cost Management, and Service Catalog and others - REDAPL ingests more than 4.5mil updates/second. As a Senior Engineer, you will drive, lead and collaborate on projects both inside and outside the platform. You can expect to contribute to key technical decisions relating to our data ingestion, processing, and query pipelines. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build a query engine that supports efficient relationship traversals for our most demanding workloads. Contribute to design and drive high-priority, high-visibility projects to increase the platform's value, resilience, and scalability across multiple teams. Lead and guide other engineers through architectural platform decisions Identify potential system risks and trends in reliability and design solutions to address them Provide input on prioritizing engineering-led initiatives in short- and long-term planning and roadmaps Collaborate with internal product teams to understand their requirements and how we plan for their product growth as they integrate and depend on REDAPL Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience You have worked extensively with multiple types of data stores You have contributed to in

aigorust
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We are looking for a Senior Software Engineer to help us take REDAPL, our Referential Data Platform, to the next level. REDAPL is Datadog's main platform for tracking our customers' infrastructure resources and relationships. The platform enables products where customers can understand, keep track of, and gain insights into their infrastructure related to performance, cost, security, and more. Many Datadog products use REDAPL today such Cloud Security Posture Management, Resource Catalog, Cloud Cost Management, and Service Catalog and others - REDAPL ingests more than 4.5mil updates/second. As a Senior Engineer, you will drive, lead and collaborate on projects both inside and outside the platform. You can expect to contribute to key technical decisions relating to our data ingestion, processing, and query pipelines. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build a query engine that supports efficient relationship traversals for our most demanding workloads. Contribute to design and drive high-priority, high-visibility projects to increase the platform's value, resilience, and scalability across multiple teams. Lead and guide other engineers through architectural platform decisions Identify potential system risks and trends in reliability and design solutions to address them Provide input on prioritizing engineering-led initiatives in short- and long-term planning and roadmaps Collaborate with internal product teams to understand their requirements and how we plan for their product growth as they integrate and depend on REDAPL Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience You have worked extensively with multiple types of data stores. You have contribute

aigorust
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Mongodb
📍 Alberta• Full-time• From $210K/yr
1mo ago

MongoDB’s Developer Productivity organization exists to help engineers build and deliver high-quality software through a highly effective software development process and a strong foundation of shared tools and services. We are looking for a Senior Director to lead our Pipeline team. This role is tasked with bringing together the major systems and experiences that power software delivery at MongoDB. The team’s mission is to provide a reliable, scalable, secure, and effective platform for ensuring fast software deployability, leveraging AI native approaches. We are open to in-office, flexible or remote hiring across Canada. The Team The Pipeline organization sits within Developer Productivity and is responsible for the systems, services, and user experiences that define MongoDB’s software delivery ecosystem. This is mission-critical infrastructure operating at substantial scale and supports a variety of software product delivery needs. Success in this role requires excellent product judgment for developer-facing experiences, strong systems and platform leadership, and the ability to align multiple teams around a cohesive strategy. Candidate Profile We’re looking for a senior engineering leader who can unify product-minded developer tooling with deep platform and operational excellence. The right candidate is passionate about developer productivity and has a track record of leading managers and teams through organizational growth, technical complexity, and cross-functional change. They should be comfortable owning a broad portfolio that spans developer experience, reliability and scale, release systems, telemetry, and operational health. They should also be able to work effectively with senior leaders and partners across engineering and product to set direction, allocate resources, and make trade-offs that balance near-term delivery with long-term platform function. The right candidate for this role will 12+ years of hands-on software engineering experience bui

mongodbawsazure
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Mongodb
📍 United States• Full-time• From $168K/yr
1mo ago

MongoDB’s Developer Productivity organization exists to help engineers build and deliver high-quality software through a highly effective software development process and a strong foundation of shared tools and services. We are looking for a Senior Director to lead our Pipeline team. This role is tasked with bringing together the major systems and experiences that power software delivery at MongoDB. The team’s mission is to provide a reliable, scalable, secure, and effective platform for ensuring fast software deployability, leveraging AI native approaches. We are open to in-office, flexible or remote hiring across the US. The Team The Pipeline organization sits within Developer Productivity and is responsible for the systems, services, and user experiences that define MongoDB’s software delivery ecosystem. This is mission-critical infrastructure operating at substantial scale and supports a variety of software product delivery needs. Success in this role requires excellent product judgment for developer-facing experiences, strong systems and platform leadership, and the ability to align multiple teams around a cohesive strategy. Candidate Profile We’re looking for a senior engineering leader who can unify product-minded developer tooling with deep platform and operational excellence. The right candidate is passionate about developer productivity and has a track record of leading managers and teams through organizational growth, technical complexity, and cross-functional change. They should be comfortable owning a broad portfolio that spans developer experience, reliability and scale, release systems, telemetry, and operational health. They should also be able to work effectively with senior leaders and partners across engineering and product to set direction, allocate resources, and make trade-offs that balance near-term delivery with long-term platform function. The right candidate for this role will 12+ years of hands-on software engineering experience bui

mongodbawsazure
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Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The Senior Associate Product Designer plays a key role in bringing innovative, performance‑driven products to life across the Titleist Gear, Club Glove, and Links & Kings franchises. Working under the guidance of the Design Manager and Senior Designers, this role contributes to the creation, development, and refinement of new product concepts using a blend of art, design, graphic, and 2D/3D CAD skills. The position collaborates closely with cross‑functional product design and development teams to translate form, function, and brand intent into commercially viable solutions that align with critical timelines. Through hands‑on concepting, prototyping, research, and documentation, the Senior Associate Product Designer supports IP efforts, participates in design critiques and vendor engagements, and continually expands technical and creative expertise. With a strong passion for golf and travel gear, this role helps drive thoughtful design, material innovation, and visual storytelling that elevate product performance and presentation from inspiration through commercialization. When submitting your resume, please also include a cover letter describing why the golf industry inspires you and what motivates you to pursue a career with the Acushnet Company. What You Bring B.S. or B.A. Product Design or a closely related field. 1–3 years of professional experience in product design or a related

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WPP
📍 Copenhagen• Full-time
23 days ago

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we’re hiring We’re growing the data engineering capability behind ad-tech solutions that process large-scale, real-time audience data. In this role, you’ll take deep technical ownership of the data model that supports targeting and measurement decisions for advertisers at scale. You’ll help evolve a complex, interconnected data platform while working with modern distributed processing technologies and a highly collaborative engineering team. Who you’ll be working with You’ll work closely with data engineers and colleagues across Quality Assurance, Analytics and connector teams. We value teamwork over ego, collaboration over competition, open and honest communication, strong opinions held with curiosity, and continuous improvement through kaizen. Our technology environment Scala-based backend services Google Cloud Platform (GCP) Apache Spark for large-scale distributed data processing Parquet and BigQuery Tyda, an open-source, automation-driven software development lifecycle process What you’ll do Own and evolve a core data model spanning input and output models, field types and partitioning strate

gcprestagile
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23 days ago

JOB TITLE Back Office Operations Senior Associate A CAREER WITH POINT72’S BACK OFFICE OPERATIONS TEAM Point72’s Operations team supports all operational aspects of trade processing, reconciliation, financing, and reporting firmwide for all products, including equities, derivatives, bonds, foreign exchange and futures, and digital assets across global markets. WHAT YOU'LL DO Perform daily cash and P&L reconciliations, collaborating with global teams to resolve breaks efficiently. Complete assigned daily tasks and reviews strictly within established servicelevel agreements. Lead workload allocation and foster talent development across the team. Partner with prime brokers, custodians, administrators, and external third parties to expedite break resolution. Act as a senior team member to resolve complex tasks directly with counterparties and internal stakeholders. Identify, prioritize, and implement straight-through-processing (STP) initiatives to enhance scalability, accuracy, and control. Deliver fast, insightful answers to P&L inquiries from portfolio managers, traders, and investment colleagues. WHAT'S REQUIRED Bachelor’s degree in finance, Business, Mathematics, or a related field (preferred) 6+ years of Operations experience within a hedge fund, asset manager, bank, or fund administrator, including demonstrated leadership and ownership of complex operational functions. Strong product knowledge across equities, futures, equity swaps, FX, derivatives, and fixed income instruments. Advanced technical aptitude, with the ability to partner effectively with Technology and drive system and process improvements. Exceptional problem-solving, analytical, and critical-thinking skills, with the ability to operate with urgency and sound judgment. Strong time management and prioritization skills in a high-volume, deadline-driven environment. Highly detail-oriented, proactive, and self-directed, with a strong sense of

gitaiexcel
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SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . Role Overview: We are seeking a Senior Director of Software Engineering to lead the architecture, development, and global scale-out of our Security Service Edge (SSE) platform. This role is responsible for building and evolving our cloud-native security platform that delivers comprehensive protection across users, devices, applications, data, and network traffic — spanning branch, hybrid, multi-cloud, and internet environments. The ideal candidate is a seasoned engineering leader with deep expertise in distributed systems, cloud-native architecture, and enterprise security platforms. You will shape the long-term technical strategy, drive execution excellence, and build a high-performing engineering organization in India that supports a globally deployed SaaS platform. Key Responsibilities: • Define and execute the long-term engineering roadmap for the SSE platform aligned with business objectives. • Build, mentor, and scale high-performing engineering teams. • Establish strong architectural governance, engineering best practices, and quality standar

pythonawsazure
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Datadog
📍 Remote; United Kingdom, France• Full-time• Remote
1mo ago

Please note that the job is only available from the locations outlined. We are looking for a Senior Software Engineer to help us take REDAPL, our Referential Data Platform, to the next level. REDAPL is Datadog's main platform for tracking our customers' infrastructure resources and relationships. The platform enables products where customers can understand, keep track of, and gain insights into their infrastructure related to performance, cost, security, and more. Many Datadog products use REDAPL today such Cloud Security Posture Management, Resource Catalog, Cloud Cost Management, and Service Catalog and others - REDAPL ingests more than 4.5mil updates/second. As a Senior Engineer, you will drive, lead and collaborate on projects both inside and outside the platform. You can expect to contribute to key technical decisions relating to our data ingestion, processing, and query pipelines. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build a query engine that supports efficient relationship traversals for our most demanding workloads. Contribute to design and drive high-priority, high-visibility projects to increase the platform's value, resilience, and scalability across multiple teams. Lead and guide other engineers through architectural platform decisions Identify potential system risks and trends in reliability and design solutions to address them Provide input on prioritizing engineering-led initiatives in short- and long-term planning and roadmaps Collaborate with internal product teams to understand their requirements and how we plan for their product growth as they integrate and depend on REDAPL Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience You

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